V3.0 12/04/2007 1

For Coral SystemsFor Coral SystemsWith PRI ServicesWith PRI Services

Presented byEducation Technology Services

V3.0 12/04/2007 2

Receiving Calls

Internal Calls

Outside Calls

Hold

Transfer

Ending Calls

Call Pickup

Conference Calls

Speaker

Mute

Volume Button

Programming Speed Dials

Last # Redial

Further Assistance

To answer a call◦ Pick up the handset◦ Or…press the spkr button◦ Or…press a flashing line button

To answer a call if you are using a headset◦ Press the spkr button◦ Or… press a flashing line button

V3.0 12/04/2007 3

Back to Table of Contents

To place an internal extension call◦ Pick up handset and dial the three or four digit

extension number◦ Or… just dial the extension number from your

digital set - you will be on your speakerphone◦ Or…press a pre-programmed speed dial button

V3.0 12/04/2007 4

Back to Table of Contents

To make a call within SBBC system◦ Press outdial button◦ Dial seven-digit telephone number

To make a local call outside SBBC system◦ Press outdial button◦ Dial 9 + ten-digit telephone number

V3.0 12/04/2007 5

Back to Table of Contents

To make a long-distance call*◦ Press outdial button◦ Dial 9 + 1 + area code + seven-digit telephone

number*Providing long-distance calls are allowed on extension

V3.0 12/04/2007 6

Back to Table of Contents

To make an international call*◦ Press outdial button◦ Dial 9 + 011(international access code) +

country code + city code + local telephone number

*Providing long-distance calls are allowed on extension

V3.0 12/04/2007 7

Back to Table of Contents

To put a call on hold◦ Press the Hold button

To retrieve your held call◦ Press the Hold button ◦ Or… press the flashing line button

V3.0 12/04/2007 8

Back to Table of Contents

To transfer a call to an extension◦ Press the Xfer/Conf button◦ Dial the extension number where the call is to

be transferred◦ Or…press the pre-programmed speed dial

button◦ Hang up

V3.0 12/04/2007 9

Back to Table of Contents

To transfer a call to an extension◦ Press the Xfer/Conf button◦ Dial the extension number where the call is to

be transferred◦ Or…press the pre-programmed speed dial

button◦ Wait until the call is answered, announce

the call ◦ Hang up

V3.0 12/04/2007 10

Back to Table of Contents

To transfer a call to an outside line◦ Press the Xfer/Conf button◦ Press Outdial, and the telephone number where

the call is to be transferred◦ Or…press the pre-programmed speed dial button◦ Hang up

V3.0 12/04/2007 11

Back to Table of Contents

To retrieve a call that you have attempted to transfer◦ Press the Xfer button. This will disconnect the

ringing phone and reconnect you with your outside caller

V3.0 12/04/2007 12

Back to Table of Contents

Replace handset in cradle Or…press lighted spkr button (light will go

off and call will be disconnected)

V3.0 12/04/2007 13

Back to Table of Contents

To pick up a call within your call pickup group◦ Lift handset or press intercom button◦ Press the Pickup button

To pick up a call outside your pickup group◦ Lift handset or press intercom button◦ Press 77 + (ext. #) of the ringing phone you want

to pick up

V3.0 12/04/2007 14

Back to Table of Contents

Establish a call Press the Xfer/Conf button Dial the extension or outside number you

want to bring into the conference Wait for an answer Press the Xfer button again

V3.0 12/04/2007 15

Back to Table of Contents

For hands-free conversation◦ Dial without lifting the handset

When switching from speaker to handset◦ Lift handset (speaker light will go off)

When switching from handset to speaker◦ Put caller on hold◦ Replace handset in cradle◦ Press flashing hold button or line key (speaker will

activate)

V3.0 12/04/2007 16

Back to Table of Contents

When activated, Mute will prevent the other party from hearing your side of the conversation over the speaker.

To mute the microphone on your telephone◦ Press the mute button (light will go on)

To return to two-way conversation◦ Press the mute button (light will go off)

V3.0 12/04/2007 17

Back to Table of Contents

Speaker volume◦ Press spkr button ◦ Depress the volume up or down button (toggle

above the word “Coral” on your phone) Handset volume

◦ Pick up handset◦ Depress the volume up or down button

V3.0 12/04/2007 18

Back to Table of Contents

Ring Volume, Cadence, and Type Dial #136

◦ To change ring volume Depress the volume up or down button

◦ Dial 1 to toggle the choice to ring cadence Depress the volume up or down button

◦ Dial 2 to toggle the choice to ring type Depress the volume up or down button

◦ Press spkr button to set ring

V3.0 12/04/2007 19

Back to Table of Contents

Dial the program code #139◦ Press the selected button to program ◦ Dial the extension number or phone number* to

be programmed◦ Press the selected button again◦ Hang up by pressing spkr button

*If SBBC number, dial one 9 and then the 7-digit number

If outside number, dial two 9s and then the 10-digit number

V3.0 12/04/2007 20

Back to Table of Contents

To activate Last Number Redial◦ Press the “*” on the dial pad

V3.0 12/04/2007 21

Back to Table of Contents

V3.0 12/04/2007 22

Back to Table of Contents

Page Q allows a call to be picked up at any other extension without transferring to that particular extension.

Putting a call into Page Q◦ Press Xfer button and then dial an assigned

page Q number (normally 7060-7069)◦ Or…press a pre-programmed Page Q button◦ Contact called party on radio and tell them

they have a call on (page Q #)

V3.0 12/04/2007 23

Back to Table of Contents

Retrieving a call put into Page Q◦ From any phone, dial your assigned Page Q

number

V3.0 12/04/2007 24

Back to Table of Contents

Camp On notifies you when a busy extension becomes available by ringing back your extension

To Camp On to a busy extension◦ Press pre-programmed Camp On button Or…

dial Camp On code of #176◦ Dial Station #◦ Hang up

V3.0 12/04/2007 25

Back to Table of Contents