vaccine case

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Truths t hat ca n M ake M arket ing Influenza Vaccine Difficult Trut hs that can Make Marketing I nfluenza Vacci ne Diffi cult Kristine Sheedy, PhD National Center for Immunization and Respiratory Diseases, Office of Health Communication May 13, 2007

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Page 1: Vaccine Case

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Truths that can Make Marketing

Influenza Vaccine Difficult

Truths that can Make Marketing

Influenza Vaccine Difficult

Kristine Sheedy, PhD

National Center for Immunization and RespiratoryDiseases, Office of Health Communication

May 13, 2007

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ObjectiveObjective Present a few examples of truths

about influenza and influenzavaccine that make increasing

vaccination coverage difficult. Preview new video: “Why Flu

Vaccination Matters”

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The 4 P’s of MarketingThe 4 P’s of Marketing

ProductPrice

PlacementPromotion

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ProductProduct Influenza vaccination

In order to have a “marketable”product, people must first perceive

that they have a genuine need orproblem, and that the product meets

that need or is a good solution forthat problem.

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Reasons for Not Getting the Flu

Shot– 2006-07 Season

Reasons for Not Getting the Flu

Shot– 2006-07 Season Most common reasons respondents were not planning to get a

seasonal flu vaccine in the 2006-07 season:

34%

12%

8%

4%

60%

28%

13%

10%

0% 10% 20% 30% 40% 50% 60% 70%

Don't think I

need it

They don't work

Shots make me

sick

Cannot afford it

Web

RDD

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Truth: Most people who get influenza

w ill recover in a few days to less than2 weeks

Truth: Most people who get influenza

w ill recover in a few days to less than2 weeks

People are not likely to seek vaccinationunless they feel “at risk”

Our messages:

The flu is not the common cold Emphasize the dangers of influenza for those at

high risk

Educate those who are not at high risk about otherpotential “costs” of influenza:

The risk of spreading flu to those you care about,

especially those at high risk for complications Missed time at work or school

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Truth: Vaccine strains are

not always a good match tocirculating viruses

Truth: Vaccine strains are

not always a good match tocirculating viruses

2007-08 season Our message:

Despite a less than optimal match in two of threevaccine components this year, interim dataindicate that the vaccine provided substantialprotection against the predominant influenza

virus – the H3N2 virus – this season.

We continue to recommend vaccination

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The Headlines:The Headlines:

Flu Vaccine Worst In 10 YearsFlu Shot Just 44% Effective In 'Moderately Severe' 2007-08 Flu Season

(WebMD) This year's flu shot was only 44% effective, a new

study suggests - the least effective flu vaccine in a decade.

The findings come from a study of 616 Wisconsin residents whocame down with flu-like illnesses during the peak of the fluseason. Study findings appear in today's issue of the CDC's

Morbidity and Mortality Weekly Report .

In good years, flu vaccines are 70% to 90% effective inpreventing confirmed cases of flu bad enough to cause a personto seek medical attention. This year's vaccine appears to be the

least effective since the 1997-1998 flu season, when the vaccinewas about 50% effective.

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Truth: Even when we have an optimalmatch, the vaccine isn’t always as

effective as we want it to be

Truth: Even when we have an optimalmatch, the vaccine isn’t always as

effective as we want it to be

Elderly persons typically have a diminished

immune response to influenza vaccinationcompared with young healthy adults

Our messages:

People age 65 and over are at high risk forcomplications, hospitalizations, and deaths frominfluenza.

Influenza can put a halt to your busy lifestyle

Vaccination is the single best way for everyone,including older adults, to be protected against the flu. Itcan be very effective at reducing hospitalizations anddeath in those 65 and over

By getting vaccinated, you also protect the ones youlove

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PricePrice

Monetary

Intangibles, such as time or effort

Risks

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Truth: Flu vaccine w ill not

give you the flu, but it canmake you feel “yukky” 

Truth: Flu vaccine w ill not

give you the flu, but it canmake you feel “yukky” 

Local and systemic symptoms canoccur after vaccination

The body is responding tovaccination

These symptoms are usually far less“yukky” than influenza

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Truth: Issues w ith flu vaccine impact

parental acceptance of otherchildhood vaccines and vice versa

Truth: Issues w ith flu vaccine impact

parental acceptance of otherchildhood vaccines and vice versa

Shared “market”: moms of young children Negative coverage of flu vaccine

effectiveness came up frequently indiscussions with parents about thenecessity and effectiveness of infant

immunizations Influenza is the only vaccine on the

childhood schedule that still contains

thimerosal as a preservative

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PlacementPlacement How and where people access

influenza vaccines 2007-08 survey

14% said vaccine was not offered in aplace that was convenient for them

Truth: Ensuring accessibility is

critical, but not enough if theproduct, price, and promotion aren’t

right

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PromotionPromotion

Advertising, media advocacy, events,etc.

Research is crucial to determine themost effective and efficient vehicles toreach the target audience and increase

demand. Promotion is not a “magic bullet” that

can make up for problems with theother Ps

In some cases policy change, not

promotion is needed

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Truth: Our messages are often

mixed and change frequently

Truth: Our messages are often

mixed and change frequently

Past messages asking people to

“step aside” or wait during shortagesand delays

“Take three”: vaccination, handwashing/cough etiquette, andantivirals

Changes in recommendations

May be confusing

May be viewed with skepticism

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Video: “Why Flu Vaccination

Matters” 

Video:

 “Why Flu VaccinationMatters” 

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AcknowledgementsAcknowledgements Alan Janssen

Erin Burns Nicole Richardson Douglas Jordan

Janine Cory The Academy for Educational

Development

Families Fighting Flu

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Thank You!Thank You!