valid for bookings as of october 1, 2019 and travel …...upgraded room(s) • groups under 10...
TRANSCRIPT
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Valid for bookings as of October 1, 2019 and travel as of December 1, 2019
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Social Travel ExclusivesPromotion highlights• Complimentary rooms and upgrades based on
seasonality
• Available year-round with minimal black out dates
• FIT payment and cancellation policies applicable
• Private group check-in
• Discounted spa services and products
• Dedicated hospitality desk with phone line
2
Plus, with 10 rooms or more • Private, one-hour cocktail party
• Semi-private dinner
• Dedicated Group Coordinator
There’s Never Been a Better Time, Reason or Season for a Group Getaway!
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More Ways to Earn Free Rooms and Upgrades
High Season
• Every 7th room complimentary (max 3 per night)One (1) complimentary upgrade for every 7 rooms paid (max 3 per group)
Mid Season
• Every 6th room complimentary (max 4 per night)One (1) complimentary upgrade for every 6 rooms paid (max 4 per group)
Low Season
• Every 5th room complimentary (max 5 per night) One (1) complimentary upgrade for every 5 rooms paid (max 5 per group)
3Note: Seasonality varies, refer to Seasonality Grids for details.
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Elevated Extras Catering to Social Groups*
• Available year-round with minimal black outs
• Black out periods standardized across resorts
• Only three per year – Christmas, President’s Day and Easter travel periods
• Concierge-level services just for your group
• Private check-in personalizes the welcome experience when group arrives together
• Dedicated hospitality desk with phone line for group inquiries and support during their stay
• Benefits and discounts for booking together
• FIT payment and cancellation policies – no contracts needed
• No set booking or travels windows
• 20% discount per person on Spa services
• 10% discount per person on Spa products
*Refer to full Terms & Conditions.4
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VIP Experience with 10 Rooms or More
• Complimentary social functions
• One private group cocktail party (for entire group) to celebrate being together
• One semi-private dinner (for up to 40 people) to extend group festivities
• Dedicated Group Coordinator
• Personal assistance for group’s every need before and during stay
5*Refer to full Terms & Conditions.
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Room Type Feb 3, 2020 Feb 4, 2020 Feb 5, 2020 Feb 6, 2020 Feb 7, 2020
Deluxe 1 4 4 4 4
Preferred Club Jr. Suite 0 16 16 16 16
Total Rooms 1 20 20 20 20
Complimentary Rooms 0 2 2 2 2
Paid Rooms 1 18 18 18 18
# of complimentary rooms each night
Lowest total value room
Majority Room Type
# paid rooms & average LOS
qualifying nights
2020 Season: HIGH
Complimentary Rooms: Every 7th / Max 3
Complimentary Upgrades: 1 for 7 paid / Max 3
Complimentary Rooms• # Rooms Booked = 20
• # Qualifying Nights = 4
• Lowest Total Value Room Each Qualifying Night = Deluxe
• Earned: 2 Deluxe rooms would be complimentary for 4 nights of the stay, February 4 – February 7
Complimentary Upgrades• # Rooms Paid = 18
• Average Length of Stay = 4
• Majority Room Category Booked = Preferred Club Jr. Suite
• Earned: 2 Preferred Club Jr. Suite rooms would be upgraded to the next room category for 4 nights of the stay, subject to availability
Example Calculations - HIGH SEASON
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Room Type Dec 1, 2020 Dec 2, 2020 Dec 3, 2020 Dec 4, 2020 Dec 5, 2020
Deluxe 1 4 4 4 4
Preferred Club Jr. Suite 0 16 16 16 16
Total Rooms 1 20 20 20 20
Complimentary Rooms 0 3 3 3 3
Paid Rooms 1 17 17 17 17
7
2020 Season: MID
Complimentary Rooms: Every 6th / Max 4
Complimentary Upgrades: 1 for 6 paid / Max 4
Complimentary Rooms• # Rooms Booked = 20
• # Qualifying Nights = 4
• Lowest Total Value Room Each Qualifying Night = Deluxe
• Earned: 3 Deluxe rooms would be complimentary for 4 nights of the stay, December 2 – December 5
Complimentary Upgrades• # Rooms Paid = 17
• Average Length of Stay = 4
• Majority Room Category Booked = Preferred Club Jr. Suite
• Earned: 2 Preferred Club Jr. Suite rooms would be upgraded to the next room category for 4 nights of the stay, subject to availability
# of complimentary rooms each night
Lowest total value room
Majority Room Type
# paid rooms & average LOS
qualifying nights
Example Calculations – MID SEASON
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Room Type Sep 6, 2020 Sep 7, 2020 Sep 8, 2020 Sep 9, 2020 Sep 10, 2020
Deluxe 1 4 4 4 4
Preferred Club Jr. Suite 0 16 16 16 16
Total Rooms 1 20 20 20 20
Complimentary Rooms 0 4 4 4 4
Paid Rooms 1 16 16 16 16
2020 Season: LOW
Complimentary Rooms: Every 5th / Max 5
Complimentary Upgrades: 1 for 5 paid / Max 5
Complimentary Rooms• # Rooms Booked = 20
• # Qualifying Nights = 4
• Lowest Total Value Room Each Qualifying Night = Deluxe
• Earned: 4 Deluxe rooms would be complimentary for 4 nights of the stay, September 7 – September 10
Complimentary Upgrades• # Rooms Paid = 16
• Average Length of Stay = 4
• Majority Room Category Booked = Preferred Club Jr. Suite
• Earned: 3 Preferred Club Jr. Suite rooms would be upgraded to the next room category for 4 nights of the stay, subject to availability
# of complimentary rooms each night
Lowest total value room
Majority Room Type
# paid rooms & average LOS
qualifying nights
Example Calculations – LOW SEASON
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USA Season Definition
ADULT BRANDS
2019 2020 2021
HIGH -Jan 1-Feb 12, 2020
Feb 18 - Apr 3, 2020Jun 21-Aug 15, 2020
Jan 1-Feb 10, 2021Feb 16 - Mar 26, 2021Jun 20-Aug 14, 2021
MID Dec 1 -Dec 22, 2019Apr 12-Jun 20, 2020Oct 4-Dec 22, 2020
Apr 4-Jun 19, 2021Oct 3-Dec 22, 2021
LOW Aug 16-Oct 3, 2020 Aug 15-Oct 2, 2021
Booking Window: Oct 1, 2019 - OPENTravel Window: Dec 1, 2019 - Dec 22, 2021
Seasonality Grids - USA
USA Season Definition
FAMILY BRANDS
2019 2020 2021
HIGH -Feb 2-Feb 12, 2020Feb 18 - Apr 3, 2020Jun 21-Aug 15, 2020
Jan 31- Feb 10, 2021Feb 16 - Mar 26, 2021Jun 20-Aug 14, 2021
MID Dec 1 -Dec 22, 2019Jan 1- Feb 1, 2020
Apr 12-Jun 20, 2020Oct 4-Dec 22, 2020
Jan 1-Jan 30, 2021Apr 4-Jun 19, 2021Oct 3-Dec 22, 2021
LOW Aug 16-Oct 3, 2020 Aug 15-Oct 2, 2021
USA Blackout Dates: Christmas, Presidents Week, Easter• Dec 23-31, 2019, Feb 13-17, 2020, Apr 4-11, 2020• Dec 23-31, 2020, Feb 11-15, 2021, Mar 27-Apr 3, 2021
Family Brands:
COMP RMS UPGRADES MAX
HIGH EVERY 7TH RM BOOKED 1 FREE FOR EVERY 7 RMS PAID 3
MID EVERY 6TH RM BOOKED 1 FREE FOR EVERY 6 RMS PAID 4
LOW EVERY 5TH RM BOOKED 1 FREE FOR EVERY 5 RMS PAID 5
Adult Brands:
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Terms & Conditions• Group Savings for Every Season is for Social Groups and not applicable to MICE Groups
• Offer valid for new reservations only; no rollbacks or re-bookings permitted
• All rooms must be reported at least 60 days prior to arrival with (1) Lead PAX name (2) Room type (3) Booking date (4) Arrival date (5) Duration (6) Booking number (7) Room rate (8) Group name*• Groups with 10+ rooms: Resort will issue a booking form for eligible groups and indicate complimentary and
upgraded room(s)
• Groups under 10 rooms: All rooms must be reported 30 days prior to arrival with above information
• Promotion is not applicable if the group’s travel crosses any blackout dates**
• Payment conditions may vary by Tour Operator
• Applicable to USA
• Combinable with all existing Corporate Promotions, Deal of the Day, and Add-on Packages, including free wedding packages if criteria are met separately
• Not combinable with Beyond Memorable or other group promotional offers unless otherwise specified in full terms and conditions
10*For groups of 10+ rooms; **Applies only to Christmas, President's Day and Easter travel periods.Note: Refer to full Terms & Conditions.
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