valuable agile retrospectives - qa&test 2014 - ben linders
DESCRIPTION
The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. But sometimes teams struggle to figure out what an agile retrospective is? And they wonder how they should do them? Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves. The retrospective facilitator (often the scrum master) should have a toolbox of retrospective techniques, and be able to pick the most effective one. This presentation explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. You will experience several exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives. Retrospectives are a great way for teams to improve their way of working, to become more agile and lean. Getting actions out of a retrospective that are doable, and getting them done helps teams to learn and improve continuously. Ben Linders is a Senior Consultant in Agile, Lean, Quality and Process Improvement, based in The Netherlands. Co-author of Getting Value out of Agile Retrospectives.TRANSCRIPT
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Valuable Agile RetrospectivesHow to do them?
QA&Test, October 24, 2014Ben Linders Advies
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On the agenda today …• “What” and “why” of Retrospectives• Business Value and Benefits• Retrospective Exercises
With agile retrospectives teams drive their own actions! Ben Linders
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Agile, Lean, Quality & Continuous Improvement
Retrospectives Facilitator, Agile Coach/MentorCMMI & People-CMM Assessor
Freelance Editor on Enterprise Agile for InfoQ.com
Who is Ben Linders?
Co-Author Getting Value out of Agile Retrospectives Obteniendo valor de las Retrospectivas ágiles
Author: What Drives Quality
eBook: Download from InfoQ or Leanpub
Print: Buy on Amazon or Lulu
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Agile RetrospectivesPractice for teams to reflect on their way of working
and to continuously become better in what they do.
Focus upon• Team• Self steering• Collaboration• Value
What is an Agile Retrospectives
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Why Retrospectives?To help teams to solve problems and improve themselves!
• Increase Value of Agile• Make existing processes more Agile• Becoming Agile and Lean• Less resistance to Change
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Environment for RetrospectivesAdopting retrospectives is an organizational change
where professionals adapt their way of working, their behavior - It won’t just happen, and if not properly supported it may take much time, or even fail.
• Purpose of Retrospectives• Capable Retrospective Facilitators• Do and Evaluate Retrospectives
Adopting Agile Retrospectives
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Purpose of RetrospectivesHelp those involved to know why they should do
retrospectives
• Teams have authority and responsibility on how to do their work
• Discuss the need for continuous improvement• Celebrate and reward success• Empasize “why over how”
Sustainable Improvement through Agile Retrospectives
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Capable Retrospective Facilitators
Effective and Efficient Retrospectives:• Vital few improvement actions• Keep the invested time low
Facilitation by capable people:• Qualify and Authorize facilitators• Train: Purpose, techniques, skills Agile Improvement• Mentoring & coaching • Share & discuss retrospective experiences
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Do and Evaluate Retrospectives
• Prepare: Purposes and establishing capable facilitators• Start with retrospectives in your first iteration • Simple technique: asking questions or boat exercise
Evaluate the Retrospective, ask:• Is this useful? • Helps to get a shared understanding how things go?• Do the actions make sense? • Does meeting as a team to reflect feel good?
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Leading RetrospectivesRoles• Facilitator – Servant Leader• Coach – Support Change• Manager – Arrange for Change
All roles are neededPlay the gameAction is in the interaction
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Business ValueAgile retrospectives help teams learn and improve, and
increase their business value to their customers and the company
Getting more Business Value:• Expectations• Limit Actions• Follow up on Actions
Getting Business Value out of Agile Retrospectives
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Expectations for Retrospectives• Collaboration & Teamwork• Development Process• Velocity / Productivity• Product Quality• Costs• Lead Time
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Limit the number of Actions
• Small Action • Change Frequently• Focus on Value• Stop Starting, Start Stopping• Kanban
Short Cycled Improvement
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Follow up on Actions
• Make them Visible• Check status in the next Retrospective• Mentor & Coach teams on Continuous Improvement
Making Quality & Process Improvement VisisbleUncovering Better Ways to do Process ImprovementGolden Rules for Agile Process Improvement
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Retrospective Benefits• Actions done by the Team• Power to the Team• Changes that Stick
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Toolbox of Retrospective Exercises
• Teams are different• Needs vary in time• Deliver more value for Teams
You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot whenever needed.
Toolbox of Retrospective Techniques
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Retrospective Exercises• Asking questions• One-word retrospective• Root Cause Analysis• Timeline• Flow and Energy• Asking Why?• Strenghts (Solution Focused)• Perfection game• Action priorities• Retrospective of Retrospectives• Teams with multiple customers
Book with Agile Retrospective Exercises
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Examples
The Sprint that failed
• Trust and Empowerment• Teamwork
The team that wasn’t a team yet
• Getting to know each other• Skills & Open Culture
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Retrospectives eBook DiscountGetting Value out of Agile RetrospectivesBy Luis Gonçalves & Ben Lindersbit.ly/RetroValue
Spanish Edition: Obteniendo valor de las Retrospectivas ágiles
40% Discount on the Spanish eBook:bit.ly/RetroValueES(http://www.benlinders.com/shop/gettingvalueoutofagileretrospectives_es/)
bit.ly/RetroValueQATest (http://leanpub.com/gettingvalueoutofagileretrospectives_ES/c/QATest)
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@BenLinderswww.linkedin.com/in/benlinderswww.linkedin.com/in/benlinderswww.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvieswww.benlinders.comwww.benlinders.com
Ben Linders Advies
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ContactContactBen LindersIndependent Consultant Agile, Lean,Quality & Continuous Improvement
[email protected]@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com
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Background Information
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Prime Directive“Regardless of what we discover, we understand
and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”
Norm Kerth http://www.retrospectives.com/
Create an Open Culturewhere team member Speak Upwith Respect for each otherto Learn and Improve
Soft Skills Matter
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Becoming Agile and LeanAsk yourself:• How Agile are you?• Where do you want to become
more Agile, and why?• What can you do next?
Journey to Become Agile and Lean
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Assessing yourself• Readiness• Agile / Scrum Practices• Culture & Mindset• Agile Fluency• Roadmaps for Adoption• Maturity
Agile Self-Assessment
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Agile Process ImprovementExpected benefits:• Collaboration PI team and stakeholders• Deploy (over define) processes• Adopt to changes• Incrementaly, ROI• Learn to work Agile
Process Improvement: The Agile Way
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Golden Rules for PI• Dare to share, Early & frequently• The result depends on team – Not individuals• The one who starts something is not
necessarily the one to finish it• The one’s working on a task are the right
people• You may critique anything, but never criticize
anyone
Golden Rules for Agile Process Improvement
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Agile using the People CMM
Implementing Agile with the People-CMM
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Resistance to Agile?• Talk with them• Listen what they have to say• Take them seriously• Ask why and how
Resistance = Information!
Dealing with Resistance
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Articles on Effective Agile• Self-assessing how Agile you are• Sustainable Improvement through Agile Retrospectives• Working in a Sustainable Pace• Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits• Process Improvement: The Agile Way• Golden Rules for Agile Process Improvement• How to deal with Resistance when Implementing Agile• Managing Projects with Agile Teams• Agile Project Management• Establishing and Maintaining Stable Teams• Getting Business Value out of Agile Retrospectives• Sharing Knowledge is Power• Are your Professionals Empowered?