value-based carevalue-based care the health plan view & provider conversations kansas city...
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Value-Based CareThe Health Plan View & Provider Conversations
Kansas City Medical SocietySeptember 22, 2015
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
Getting to Value
• The Health Plan View on Value-Based Care
• Blue KC Medical Home “Listening Tour”
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
NOW 2018
Secure membership base
and grow and invest in target
market segments
Expand Value-BasedCare Models
Exercise discipline in decision-making
and in financial management of
company
TECHNOLOGY AND SERVICE
WORKFORCE
1 2
Value-based strategy…to manage healthcare costs and improve member health by changing the plan-provider relationship.
Strategies for Success
3
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
Successful models are much more
than payment arrangements
Advanced provider
capabilities are essential
Working under two competing business models is
challenging
Local market structure and dynamics play an important
role
The National Landscape Lessons Learned
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
Market Dynamics
THE COMMUNITY MATTERS
Market Support
Employers, unions and government purchasers pushing for new models
Multi-stakeholder community coalitions
Partnerships
A willingness to make investments in healthcare
infrastructure (HIE, All-Payer Claims Database, etc.)
Resources
1 CONRAD, D. A., GREMBOWSKI, D., HERNANDEZ, S. E., LAU, B. and MARCUS-SMITH, M. (2014), Emerging Lessons From Regional and State Innovation in Value-Based Payment Reform: Balancing Collaboration and Disruptive Innovation. Milbank Quarterly, 92: 568–623. doi: 10.1111/1468-0009.12078
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
Accountable Care
Members are attributed to doctors who are accountable for their care across the spectrum.
Provider Empowerment
Providers are empowered with new tools and resources provided by Blue KC.
Paying Providers Differently
Doctors are paid in new ways to reward the delivery of high-value services not recognized by traditional fee-for-service payments.
Ongoing Quality & Cost Measurement
Helps doctors improve to deliver high quality care in a cost-efficient manner.
Value-Based ModelsDefining the Standard
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
Blue KC Medical HomeThe Listening Tour
Meetings with 12 Groups
Practice Size Geography Ownership
Seeking UnderstandingSuccessVision
Obstacles and Challenges
Feedback on Blue KC Role
NCQARecognition
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
What We HeardWhat Providers Liked…
ACTION SUPPORT PARTNERSHIP
To recognize and improve primary care
With new resources and information
We listen and are willing to
change our role
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
2015 Listening TourOpportunities to drive transformative change…
Cost Management
Alignment
Administrative Ease
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
Moving from Listening to Action
Cost Management
Alignment Administrative Ease
• Blue Ribbon Advisory Panel Launch
• New Medical Home provider payment model
• Disease Management/Care coordination nurse realignment
• Value-Based Clinical Consulting Team
• Telehealth benefit
• Lifestyle Coach embedded in practice - pilot
• Doctor directed metabolic syndrome weight loss program – MH pilot
• Digital diabetes monitoring – pilot
© 2015 Blue Cross Blue Shield Kansas City. Blue Cross and Blue Shield of Kansas City
is an independent licensee of the Blue Cross and Blue Shield Association.
Blue Distinction Total CareLocal Strength, National Scale BDTC Designation
• Accountable for care across the care continuum
• Deliver patient-centered quality care
• Agree to ongoing cost & quality measurement
• Accept non-FFS payment
THANK YOU!