values-based leadership
TRANSCRIPT
Values based leadership: leading the delivery of a new care model
Chair: Debbie Sorkin
National Director of Systems Leadership at the Leadership Centre
Leading for Quality Improvement
Jo DavyHead of Quality Improvement
Airedale NHS Foundation Trust
What we are trying to achieve
Quality and safety – we relentlessly pursue the highest quality and safety and most patient-centred approach in healthcare
Harm-free care
No avoidable mortality
Innovative real-time quality intelligence
No avoidable delays in care
People – we attract, retain and develop the best, most patient-centred team
Appoint to and live our values
Invest in our people
Patient safety culture
Leadership development
Service – we create an extraordinary patient experience
Involve patients/carers in everything we do
Listening
Patient orchestrated care
Experience-based design
Innovation – we foster a culture of learning and innovation with our
patients and staff
Lean
Innovation and promotion of new ideas and ways of working
Creative thinking
Learning organisation
How we will achieve it: our quality improvement priorities 16/17
• To further embed QI as daily work of everyone
• Embed Always events
• Continue culture change
• Enhance QI capability
• Define and measure delays and complications
How we will achieve it:right care inclusive behaviours
Honesty and integrityListening and communicatingSupportive and approachable Even handed and encouraging
Patient centred and compassionateLeads by example and self aware
Right Care - rising stars
Right Care -new leaders
Quality improvement training
Airedale Breakfast Club
• 10 trained mentors• 21 awaiting training• Cross-professional
Next Steps
• Quality improvement monthly campaigns• Quality improvement month-Oct• Fab NHS Change Day• System learning and innovation event-
21st October• Quality improvement fundamentals• Leading behaviour change• Frame leadership development around
quality improvement outcomes
“No system is an Island!”Martin Robinson
Associate Director (Transformation Lead - Health and Social Care Integration)
Hilary SalisburyMy Life A Full Life Human Resources Lead
Jacqui SkeelMy Life A Full Life Workforce Development Lead
Isle of Wight
Issues
Information is not easily available
Separate leadership
Organisational boundaries
Technology potential not maximised
Funding not aligned with person centred care
Access to services are often uncoordinated
Services are working separately
Does not give flexibility for where people are treated
It is financially unsustainable
Reliance on health and social care services
Isle of Wight
A shared vision of a new, sustainable health and care system for the Isle of Wight in which health and care services work together in a more coordinated, effective and efficient way, delivering more care at home and in the local community to enable people to remain healthy and well and live their lives to the full
Projects
Resources
Determination
Co-Production
Isle of Wight
Integrated Hub
MLAFL Principles
One Island Pound
Cross organisational
leadership group
Joint Services
Joint Appointments
Community
Integration
WISR Partnership Agreement
Training – Speed of
Trust
Workforce Engagement
GroupIsle
Learn
‘Isle Learn’: A Centre of Excellence for Health and Social Care Development on the Isle of Wight
• Scoping & planning sessions held in March/April 2016
• Task & finish groups set up in July 2016
• Co-production approach ‘power to the people’!
‘Isle Learn’: Who’s involved….
‘Isle Learn’: What our colleagues are saying…“I have long standing connections to the Island through my education role, more frequently I visit the Island as part of the sailing community. I feel very privileged to have been part of the workshops and to contribute to ‘Isle Learn’: A Centre of Excellence for Health and Social Care Development on the Isle of Wight. In the workshops I was seen not as an ‘outsider looking in’, but as a visitor who is passionate about the Island, particularly the health and social well-being of the community, groups and individuals. I am looking forward to being involved in the task and finish groups.” Dr Wendy Wigley, Director of Programmes: Advanced Clinical and Expert Practice, University of Southampton
The Isle learn scoping workshop was one of the most productive and inspiring events I have ever been to and offered a true example of co production. It was facilitated in an environment where the views of everyone were captured and used to form the overall vision. The Isle learn approach will be a key enabler towards achieving the My life a Full Life Vision of truly integrated health and care services across the Island. Debbie Hilder, Workforce Transformation Manager, Health Education England, working across Wessex
Aims and objectivesThe core purpose of the workforce engagement forum is to ensure effective information sharing and communication across the whole workforce, which is anyone contributing to the Health and Social Care of people on the Island, in relation to employment and engagement issues arising from progression of the My Life a Full Life Programme.
Consultation and negotiation relating to terms and conditions of employment remain the remit of employing organisations.
Workforce engagement forum
Workforce engagement forumHow we got hereThe Isle of Wight Council and the Isle of Wight NHS Trust signed a formal Partnership Agreement in 2015 and agreed that it would be useful to have a Joint Staff Partnership Forum to engage with the recognised Trade Unions on workforce issues arising from the agreement.
In April 2016, it was decided that, through My Life A Full Life, the remit of this group should be extended to include workforce representatives from across the system.
Workforce engagement forumWho’s involved?
Martin Robinson: [email protected]
Hilary Salisbury: [email protected]
Jacqui Skeel: [email protected]
www.mylifeafulllife.comwww.facebook.com/IoWMyLifeAFullLife
Twitter: @MyLifeAFullLife
Contact us:
Questions?
For further information about the new care models programme please visit www.england.nhs.uk/vanguards