ABOUT US

The inception of a Digital Revolution

VAP is a one stop contact center for global outsourcing services and

premium IT enabled services

Established in the year 2011 by a team of intrepid entrepreneurs with an

eye towards perfection, VAP Technology today offers strategic

outsourcing, digital marketing and web development services to its

clients.

Our clients originate from UK, US, Australia, New Zealand and Canada.

VAP KNOWLEDGE AND TECHNOLOGICAL PLATFORMS

VAP is powered with people and technology which enhances the overall consumer experience!

Some of the highlights are:

1. Global Standard Delivery Center

2. Advanced IVR/PBX/ACD, 3 way calling, webchat, call recording and inbound blending

3. 250 plus workstations with modern computers and noise cancellation Le Meuble headsets

4. High end voice and internet connectivity from leading telecom companies

TO CATER TO A GLOBAL CLIENTELE VAP USES

1. Complete Data Security with 24 hour instant UPS back up to

protect data loss due to power failures

2. Highly Secured Delivery and Contact Center with 24x7 CCTV

monitoring

3. Round the clock server and IT support team

4. Constant monitoring of server data and network firewall

configuration

5. Back Up Power Supply with automatic switch over

MANAGED OUTSOURCING SERVICES

VAP offers strategic business management services through robust

outsourcing models based on

o Voice Based Chat Support

o Online Chat Support

o Dedicated Hiring

o Knowledge Sharing

o Online Market Research Surveys

VAP SERVICES

VAP Technology offers a plethora of IT enabled and digitally powered

services for its international clientele. The services can be categorized as:

1) BPO Services

2) Telecom Services

3) Digital Marketing

4) E-Commerce Development

5) Website Development

6) Mobile Application Development

VAP SERVICES

Along with the list of services mentioned above VAP also offers other

services like

• Accounting Services

• Market Research and Survey

• Conversion Rate Optimization

• Designing Services

• ERP Solutions

VAP ITES SERVICES

Partner with a champion in the market to create a dominant position in the

markets. The dynamic world of business requires cutting edge solutions to

overcome negative factors from hampering the overall productivity of the

enterprise. VAP offers comprehensive business optimization services by

combining outsourcing models with modern digital technology.

OMNI CHANNEL SOLUTIONS

VAP [Omni Channel Solutions] are aimed at streamlining modern day

businesses. The single channel comprises a web platform accessible

from mobile phones powered with state of the art mobile phone apps.

The single channel revolves around your customers!

BPO SERVICES

VAP BPO services enhance the productivity of your business with 24x7

customer support services. Our outsourcing model is simple! We take

the responsibility of managing your business verticals like

• Customer Service

• Human Resource

• Accounting and Payroll

We integrate voice and chat processes to create semi-voice global

delivery processes.

TELECOM SERVICES

VAP Telecom services comprise multiple vertical management services

for the leading telecom companies of the world. Our service

management solutions are designed to help customers with their billing

problems and help them avail the right subscriptions. VAP enhances

the CSAT ratio of telecom companies by reducing their cost and adding

strategic value to the net revenue of the telecom companies.

DIGITAL MARKETING

The word Digital Marketing does not need an introduction today. VAP

helps your business get a sustainable online presence across the

leading Search Engines and Social Media platforms of the world. Our

Digital solutions are simple, crisp and reliable. Turnkey online

marketing solutions integrate Search Engine Optimization, Social

Media Optimization, Pay Per Click and Google place optimization.

ECOMMERCE DEVELOPMENT

Ecommerce is not just a buzz word! It describes a world of business powered by cutting edge real time technology. Doorstep delivery and virtual shops are some of the highlights of the e-commerce industry. VAP Technology creates a unique convergence for businesses and their customers by combining the following technologies:

Mobile Responsive Technology

Online Payment Gateways

Mobile Apps

Digital Designs

Shopping Cart Websites

The VAP advantage helps clients achieve a substantial online business presence. Click on the Switch button to start a new digital journey with us.

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WEBSITE DEVELOPMENT

Bespoke Web Development services are offered by VAP Technology. Websites create the online definition of a business. We use the latest web platforms for creating the simplest to the most complex feature rich online portals for our clients. We specialize in:

Wordpress

Magento

Joomla

CMS (Content Management System)

OS Commerce

Zen Cart Customization

Responsive

Single Page Designs

Our end results come in the form of fully functional, error free websites meeting global business standards. These ready to go applications literally change the definition of business.

MOBILE APPLICATION DEVELOPMENT

VAP has a Mobile Application development factory producing business

oriented business apps for modern businesses. Combining customer

experience with feature rich navigation. Mobile Apps are enhancing the

productivity of modern businesses by ensuring a unique mapping

between customers and their business.

VAP Technology has over 100 functional and downloadable mobile

apps to its credit.

ERP SOLUTIONS

VAP ERP Solutions help manage traffic in an enterprise with real time

resource management allocations. VAP collects manages, stores and

interprets data from different business activities:

Product Planning

Manufacturing

Inventory Management

Marketing and Sales

BESPOKE DESIGNING SERVICES

The visual appeal of objects create a massive impact in business. VAP

has a team of dedicated designers capable of delivering eye catchy,

detailed, delicate and robust designing suites for their clients. The

current trend of global business is centered around E-commerce, Apps

and Mobile. Design is a key component in each to engage the

audience for a longer period of time.

VAP Designing Services captivates today’s business audience!

ONLINE SURVEY

Online Surveys are an integral part of business intelligence. VAP

Technology assists modern enterprises to measure their market

reputation and customer retention values. Business analytics revolves

around the data provided by the online surveys. VAP has a structured

setup to capture online survey results through real time voice based

client interactions. The service is also extended by survey

questionnaires to be filled up by the customers later on.

VAP WORKFORCE

The VAP has a workforce to be truly reckoned with. With a workforce of more than 100 programmers, designers, digital marketing specialists and designers; it truly delivers world class services to its clients across 6 countries.

Total Workforce 500 Plus

Total Revenue $1 million plus annually

1000 plus operational capability

Projected 1000 plus working professionals by 2018

By the end of 2020, VAP Technology is expected to operate in more than 12 Global Locations.

CONTACT VAP TECHNOLOGY

INDIA

VAP TECHNOLOGY PVT LTD

EN 35, WALZEN BUILDING,

4TH FLOOR SECTOR V, SALT LAKE CITY,

KOLKATA 700091

United States

VAP Global LLC

7502 Evening Sky Circle

Austin, Texas

E N 3 5 , WAL Z E N B U I L D I N G , 4 T H F L O O R , S E C - V,

S ALT L AK E C I T Y, K O L K ATA, W E S T B E N G AL