7/22/2019 VAP2500 Verizon Quick Start Guide

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VAP250Wireless Access

Quick Start

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MOTOROLA and the Stylized M logo are trademarks or registered trademarks o Motorola Trademark Holdings, LLC. All other product or service names are the property o their respective owne

2012 Motorola Mobility LLC. All rights reserved.

No part o this publication may be reproduced in any orm or by any means or used to make any derivative work (such as translation, transormation, or adaptation) without written permission rom

Motorola Mobility LLC. Motorola reserves the right to revise this publication and to make changes in content rom time to time without obligation on the part o Motorola to provide notication o

revision or change. Motorola provides this guide without warranty o any kind, implied or expressed, including, but not limited to, the implied warranties o merchantability and tness or a particu

purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

590465-001-a 07/12

Safety and Compliance

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITHLIQUIDS, SUCH AS VASES, ON THE UNIT.

CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACECABLES.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THATCONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALLSERVICING TO QUALIFIED SERVICE PERSONNEL.

This device must be installed and used in strict accordance wi th the manufacturers instructions asdescribed in the user documentation that comes with the product.

Postpone Wireless Access Point installation until there is no risk o thunderstorm or lightning activity in thearea.

Do not overload outlets or extension cords, as this can result in a risk o re or electric shock. OverloadedAC outlets, extension cords, rayed power cords, damaged or cracked wire insulation, and broken plugs aredangerous. They may result in a shock or re hazard.

Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or againstthem. Pay particular attention to cords where they are attached to plugs and convenience receptacles, andexamine the point where they exit rom the product.

Place this equipment in a location that is close enough to an electrical outlet to accommodate the length o thepower cord.

Place this equipment on a stable surace.

When using this device, basic saety precautions should always be ollowed to reduce the risk o re, electricshock and injury to persons, including the ollowing:

Read all o the instructions beore you operate this equipment. Give particular attention to all saetyprecautions. Retain the instructions or uture reerence.

Comply with all warning and caution statements in the instructions. Observe all warning and cautionsymbols that are axed to this equipment.

Comply with all instructions that accompany this equipment.

Avoid using this product during an electrical storm. There may be a risk o electric shock rom lightning. Foradded protection or this product during a lightning storm, or when it is let unattended and unused or longperiods o time, unplug it rom the wall outlet, and disconnect the cable system. This will prevent damage tothe product due to lightning and power surges.

Operate this product only rom the type o power source indicated on the products marking label. I you arenot sure o the type o power supplied to your home, consult your dealer or local power company.

Upon completion o any service or repairs to this product, ask the service technician to perorm saetychecks to determine that the product is in sae operating condition.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device isconnected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Dierent types o cord sets may be used or connections to the main supply circuit. Use only a main line cordthat complies with all applicable product saety requirements o the country o use.

Installation o this product must be in accordance with national wiring codes.

Place unit to allow or easy access when disconnecting the power cord/adapter o the device rom the AC walloutlet.

Wipe the unit with a clean, dry cloth. Never use cleaning fuid or similar chemicals. Do not spray cleanersdirectly on the unit or use orced air to remove dust.

This product was qualied under test conditions that included the use o the supplied cables between systemcomponents. To be in compliance with regulations, the user must use these cables and install them properly.Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit.

Do not cover the device, or block the airfow to the device with any other objects. Keep the device away romexcessive heat and humidity and keep the device ree rom vibration and dust.

Installation must at all times conorm to local regulations.

FCC ComplianCe Class B Digital DeviCe

This equipment has been tested and ound to comply with the limits or a Class B digital device, pursuantto Part 15 o the FCC Rules. These limits are designed to provide reasonable protection against harmulintererence in a residential installation. This equipment generates, uses and can radiate radio requencyenergy and, i not installed and used in accordance with the instructions, may cause harmul intererenceto radio communications. However, there is no guarantee that intererence will not occur in a particularinstallation. I this equipment does cause harmul intererence to radio or television reception, which can bedetermined by turning the equipment o and on, the user is encouraged to try to correct the intererence by oneo the ollowing measures:

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit dierent rom that to which the r eceiver is connected.

Consult the dealer or an experienced radio/TV technician or help.

CAUTION: Changes or modications not expressly approved by Motorola or compliance could void the usersauthority to operate the equipment.

For operation within 5.15 ~5.25GHz /5.25 ~5.35GHz/5.47 ~5.725GHz requency range, it is restricted to indoorenvironment. The band rom 5600-5650MHz will be disabled by the sotware during the manuacturing andcannot be changed by the end user. This device meets all t he other requirements specied in Part 15E, Section15.407 o the FCC Rules.

impoRtant note:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set orth or an uncontrolled environment. Thisequipment should be installed and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Firmware setting is not accessible by the end user.

FCC DeClaRation oF ConFoRmity

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000,declares under sole responsibility that the VAP2500 complies with 47 CFR Parts 2 and 15 o the FCC Rules asClass B digital devices. These devices comply with Part 15 o FCC Rules. Operation o these devices is subjectto the ollowing two conditions: (1) These devices may not cause harmul intererence, and (2) these devicesmust accept any intererence that may cause undesired operation.

WiReless lan i nFoRmation

The VAP2500 products are wireless network products that use Orthogonal reguency-division multiplexing (OFDM)radio technology. These products are designed to be inter-operable with any other wireless OFDM type product thatcomplies with:

The IEEE 802.11 Standard on Wireless LANs (Revision A and Revision N), as dened and approved by theInstitute o Electrical Electronics Engineers.

The Wireless Fidelity (WiFi) certication as dened by the Wi-Fi Alliance.

WiReless lan anD youR HealtH

The VAP2500, like other radio devices, emit radio requency electromagnetic energy, but operate within theguidelines ound in radio requency saety standards and recommendations.

RestRiCtions on use oF WiReless DeviCes

In some situations or environments, the use o wireless devices may be restricted by the proprietor o the building orresponsible representatives o the organization. For example, using wireless equipment in any environment wherethe risk o intererence to other devices or services is perceived or identied as harmul.

I you are uncertain o the applicable policy or the use o wireless equipment in a specic organization orenvironment, you are encouraged to ask or authorization to use the device prior to turning on the equipment.

The manuacturer is not responsible or any radio or television intererence caused by unauthorized modicationo the devices included with t his product, or the substitution or attachment o connecting cables and equipmentother than specied by the manuacturer. Correction o intererence caused by such unauthorized modication,substitution, or attachment is the responsibility o the user.

The manuacturer and its authorized resellers or distributors are not liable or any damage or violation o governmentregulations that may arise rom ailing to comply with these guidelines.

FCC CeRtiFiCation

The VAP2500 contains a radio transmitter and accordingly have been certied as compliant with 47 CFR Part 15 othe FCC Rules or intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCClogo.

Industry Canada statement:

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the ollowingtwo conditions: (1) this device may not cause intererence, and (2) this device must accept any intererence, includingintererence that may cause undesired operation o the device.

Cet appareil est conorme la norme dIndustrie Canada exempts de licence RSS (s). Son onctionnement est soumisaux deux conditions suivantes: (1) cet appareil ne peut pas causer dinterrences, et (2) cet appareil doit acceptertoute interrence, y compris les interrences qui peuvent causer un mauvais onctionnement de lappareil.

Caution:

(i) the device or operation in the band 5150-5250 MHz is only or indoor use to reduce the potential or harmulintererence to co-channel mobile satellite systems;

(ii) the maximum antenna gain permitted or devices in the bands 5250-5350 MHz and 5470-5725 MHz shall complywith the e.i.r.p. limit; and

(iii) the maximum antenna gain permitted or devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limitsspecied or point-to-point and non point-to-point operation as appropriate.

(iv) high-power radars are allocated as primary users (i.e. priority users) o the bands 5250-5350 MHz and 5650-5850MHz and that these radars could cause intererence and/or damage to LE-LAN devices

Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) o the bands5250-5350 MHz and 5650-5850 MHz and that these radars could cause intererence and/or damage to LE-LANdevices.

Le guide dutilisation des dispositis pour rseaux locaux doit inclure des instructions prcises sur les restrictionssusmentionnes, notamment :

(i) les dispositis onctionnant dans la bande 5 150-5 250 MHz sont rservs uniquement pour une utilisation lintrieur an de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant lesmmes canaux;

(ii) le gain maximal dantenne permis pour les dispositis utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHzdoit se conormer la limite de p.i.r.e.;

(iii) le gain maximal dantenne permis (pour les dispositis utilisant la bande 5 725-5 825 MHz) doit se conormer lalimite de p.i.r.e. spcie pour lexploitation point point et non point point, selon le cas.

(iv) de orte puissance radars sont dsigns comme utilisateurs principaux (c.--utilisateurs prioritaires) des bandes5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer des interrences et / ou des dommages dispositis LAN-EL

De plus, les utilisateurs devraient aussi tre aviss que les utilisateurs de radars de haute puissance sont dsignsutilisateurs principaux (c.--d., quils ont la priorit) pour les bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que cesradars pourraient causer du brouillage et/ou des dommages aux dispositis LAN-EL.

IMPORTANT NOTE:

Canada Radiation Exposure Statement:

This equipment complies with Canada radiation exposure limits set orth or an uncontrolled environment. Thisequipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna o a type and maximum(or lesser) gain approved or the transmitter by Industry Canada. To reduce potential radio intererence to otherusers, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) isnot more than that necessary or successul communication.

NOTE IMPORTANTE: (Pour lutilisation de dispositis mobiles)

Dclaration dexposition aux radiations:

Cet quipement est conorme aux limites dexposition aux rayonnements IC tablies pour un environnement noncontrl. Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source derayonnement et votre corps.

En vertu de la rglementation de lindustrie au Canada, cet metteur radio peut onctionner uniquement laidedune antenne dun type et un maximum (ou moins) de gain approuv pour lmetteur par Industrie Canada. Pourrduire le risque dinterrence aux autres utilisateurs, le type dantenne et son gain doivent tre choisis an quela puissance isotrope rayonne quivalente (PIRE) ne dpasse pas ce qui est ncessaire pour une communicationrussie.

7/22/2019 VAP2500 Verizon Quick Start Guide

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Installation

The VAP2500 enables you to transmit multiple standard- and high-denition video streams throughout your home

wirelessly. You can enjoy a ull range o video services and applications without having to run wires, lay cables,

or drill holes. The VAP2500 uses one-button, Wi-Fi Protected Setup (WPS) technology to ensure easy, reliable

installation.

Front PanelPower Green = The VAP2500 is on.

Red/orange = Device has ailed the power on sel test.

O = The VAP2500 disconnected rom its power source.

WiFi Red = Bandwidth is available or less than one device.

Green = Bandwidth is available or more than one device.Fast fashing green = No client connected with an access point (access point

only).

Amber = Bandwidth is available or only one device.

O = No power or in POST.WPS Blinking Green = During WPS pairing (which has a two minute time out)

then both devices LEDs slow fash. I an access point has just nished

pairing with an client and a second WPS session is started with another

client, the access point will st art its second slow fashing green ater the

30 second time.

Solid Green = WPS pairing is successul; the LED will turn solid green

or 30 seconds and then turn o. I unsuccessul, the LED stays solid

green.

O = WPS between access point and client was successul.

WPS WPS button; invokes WPS processing when the button is pressed andreleased.

Rear Panel

Reset Button Resets the VAP2500 to its deault settings.

Ethernet Port Connects to the Ethernet-equipped Home Gateway.

PowerConnector

Provides power to the VAP2500.

Installing Additional FiOS clients

Repeat steps 2-5 above.

Troubleshooting

POWER LED is red-

orange

I any o the POST checks ail then the POWER LED will illuminate to give a red-orange color. I t he

red-orange POWER LED is on, then the unit is broken and needs to be replaced.

Solid green WPS LED WPS association has ailed (LED remains solid green or more than 30 seconds). I WPS is

successul then the LED immediately turns solid green, stays solid green or 30 seconds, then

turns OFF. Repeat step #4 above.

Fast fashing WIFI LED Failure to connect with AP. Call or technical support.

Installing Your VAP2500

Follow the instructions below to install your Wireless Access Point and Client.

Step 1: Connect the Wireless Access Point

1. Connect one VAP2500 unit to your Gateway using the provided six-oot black Ethernet cable with yellow

Beore you connect the VAP2500, ensure the Gateway is powered on.

2. Connect the power adapter to the VAP2500 and plug the adapter into a wall outlet. Youll see the units P

light goes on, indicating the unit is powered

Step 2: Connect the Wireless Client

1. Connect one VAP2500 unit to your set-top using the provided six-oot black Ethernet cable with yellow ti

Beore you connect the VAP2500, ensure the set-top is powered on.

2. Connect the power adapter to the VAP2500 and plug the adapter into a wall outlet. Youll see the units P

light goes on, indicating the unit is powered.

3. Wait 60 seconds ater powering the client, and then press and hold the WPS button on the ront panel o

seconds. You will t hen have two minutes to activate the WPS on the access point.

4. Press the WPS button on the access point. I pairing is successul the WPS will light solid green or 30 se

then turn o.

5. Turn on TV at the client and view video. See Troubleshooting i this ails.