vbc 2015 why rent? presentation

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Why Rent?: An Introduction to Multi-Partner Rentals with Verba VBC 2015

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Page 1: VBC 2015 Why Rent? Presentation

Why Rent?: An Introduction to Multi-Partner

Rentals with Verba

VBC 2015

Page 2: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

WHAT WE’LL COVER

‣ Why we think renting books is a good idea

‣ Why we think you should be concerned about your rental price

‣ Why we focus on multi-partner, rebate-based rentals

‣ The difficulties of renting with multiple partners, and what

Dynamic Rental can do to help

Page 3: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

RENTALS ARE WORTH DOING.

PART I

Page 4: VBC 2015 Why Rent? Presentation

verbasoftware.comVERBASOFTWARE.COM (415)

How many of you have a rental program at

your store?

Page 5: VBC 2015 Why Rent? Presentation

verbasoftware.com(415) 738-2374VERBASOFTWARE.COM (415)

VBC 2015

12.3%Percentage of units rented

rather than sold by Verba

stores for

Page 6: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

0%

18%

35%

53%

70%

88%

Fall 2007

Spring 2008

Fall 2008

Spring 2009

Fall 2009

Spring 2010

Fall 2010

Spring 2011

Fall 2011

Spring 2012

Fall 2012

Spring 2013

Fall 2013

Spring 2014

Fall 2014

New Used Rental Digital

Page 7: VBC 2015 Why Rent? Presentation

verbasoftware.com(415) 738-2374VERBASOFTWARE.COM (415)

VBC 2015

36%Year-over-year increase in

rental units as percentage of

total store unit sales

Page 8: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

RENTALS ARE PRICE SENSITIVE.

PART I I

Page 9: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

If your rental price is not competitive, students

will choose a competitor.

Page 10: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

Verba Matr ix : Store Rentals vs. Onl ine Rentals

‣ The left of the graph shows when the store price is $20 less, and moves rightward to $20 more

KEY:

‣ Y axis: Store’s win rate

‣ X axis: Difference between store’s price and online price

-20 -10 0 10 20 $%

win

50

25

75

Page 11: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

What type of rental programs are stores using?

Page 12: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

RENTAL PROGRAMS: DEFINED.

‣ Kiosk/Fully-Managed Programs - Partnership with wholesaler or rental party who

owns the stock

‣ Store/Self-Managed Programs - Self-financing or rebate program

Page 13: VBC 2015 Why Rent? Presentation

verbasoftware.comVERBASOFTWARE.COM (415)

Question: What kind of rental program do you have?

Page 14: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

K iosk Pros and Cons

‣ Kiosk/Fully-Managed Pros

- Get paid for book as if used retail sale has occurred

- Another party responsible for getting book back (less risk)

‣ Kiosk/Fully-Managed Cons

- Less control over pricing

- Multiple student transactions

- For most programs, have to pay for the book if you’d like to keep it

- Often requires a rigid contract

- Some programs commission-based

Page 15: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

Which type of program sees a lower rental price?

Page 16: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

Averaged Store-Managed vs. Ful ly-Managed rental retai l pr ic ing

0

20

40

60

80

New Used

$42.62$64.25 $49.49$76.28

Fully-Managed Pricing Store-Managed Pricing

Page 17: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

Best Store-Managed vs. Average Ful ly-Managed rental retai l pr ic ing

0

20

40

60

80

New Used

$35.30$55.54 $49.49$76.28

Fully-Managed Pricing Store-Managed Pricing

Page 18: VBC 2015 Why Rent? Presentation

verbasoftware.com(415) 738-2374VERBASOFTWARE.COM (415)

VBC 2015

37%Percentage by which fully-

managed/kiosk programs

are

best store-managed

programs on new titles

Page 19: VBC 2015 Why Rent? Presentation

verbasoftware.com(415) 738-2374VERBASOFTWARE.COM (415)

VBC 2015

40%Percentage by which fully-

managed/kiosk programs

are more expensive than

best store-managed

programs on used

Page 20: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

A multi-partner rebate-based rental program (done well) is your best

bet for for your students.

Page 21: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

MULTI-PARTNER, DONE WELL.

PART I I I

Page 22: VBC 2015 Why Rent? Presentation

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How do we currently price our rentals?

Page 23: VBC 2015 Why Rent? Presentation

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USED COST

+ MARGIN

- REBATE

RENTAL PRICE

Page 24: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

Or, more practically:

RETAIL PRICE

- REBATE

RENTAL PRICE

Page 25: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

BEST WAYS TO LOWER PRICE

‣ Lowering cost

‣ Raising rebate value

Page 26: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

LOWERING COST

You can do this by sourcing your books at a lower

price.

‣ Buyback Pricing

‣ Online Sourcing

Page 27: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

Raise your rebates by using multiple

partners.

Page 28: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

What’s the difference between getting a single offer versus many?

Page 29: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

D i f ference in rebate value based on the number of rebate partners

0

7.5

15

22.5

30

1 3 5 9

$24.91

$17.94

$11.03

$0.00

Difference between Max and Min

Page 30: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

SO: Go forth and collect those rebates!

Page 31: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415)

MANAGING MULTIPLE PARTNERS WITH VERBA

PART IV

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verbasoftware.comVERBASOFTWARE.COM (415)

Question: Rental before?

Page 33: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

WHAT MAKES REBATE MANAGEMENT HARD?

‣ Difficult to compare rebates and find the best offer in order to

price your rentals

‣ Difficult to track where the book goes at the end of the term

after deciding on the winner

Page 34: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

WHAT DOES DYNAMIC RENTAL DO TO HELP?

‣ Rebate Comparison tool for finding the best offer among your

rebate partners

‣ Rebate export showing best offers for each ISBN

‣ Scanning interface for assigning and allocating books to the right

rental partner at the end of the term

‣ The Verba Marketplace and Ingram: additional ways to maximize

your rental revenue

Page 35: VBC 2015 Why Rent? Presentation

SPRING 2014

VERBASOFTWARE.COM (415)

WANT TO LEARN MORE?

Check out our next, in-depth session, where you will

learn:

‣ How to use Dynamic Rental

‣ Best workflow based on your term

‣ How other stores are using the tool

Page 36: VBC 2015 Why Rent? Presentation

VERBASOFTWARE.COM (415) verbasoftware.comVERBASOFTWARE.COM (415)

QUESTIONS?

[email protected]

[email protected]

415-738-2374

NOW OR LATER