© 2011 VCE Company, LLC. All rights reserved.

VBLOCK™ SOLUTION FOR HOSTED COLLABORATION

The Vblock™ Infrastructure Platforms solution for Hosted Collaboration makes Cisco® Unified Communications and Collaboration applications and capabilities available in a hosted environment. Vblock™ platforms provide standardized units of best-of-breed IT infrastructure that can be managed as a single entity and easily scaled as a cohesive, multi-tenant system.

Business Case

Faced with the need to differentiate their cloud service offerings in a highly competitive market and a growing demand for unified communication and collaboration services, service providers (SPs) are looking for a comprehensive, flexible, and agile way to provide these services to their customers.

Service providers are also faced with increasingly constrained operational expense budgets and are demanding greater operational efficiency from their infrastructure. To accelerate the time to market of competitive cloud-based communication and collaboration services, service providers need reliable infrastructure to customize and turn up services.

Solution

The Vblock solution for hosted collaboration allows SPs to create unified, standardized, subscription-based “as-a-service” packages of Cisco Unified Communications applications using the Cisco Hosted Collaboration Solution (HCS). A comprehensive cloud-based HCS service allows enterprises to focus on their core competencies, while SPs address the growing market demand to deliver rich media services—on any device, anywhere. HCS supports a wide spectrum of services from basic IP telephony and voicemail to advanced unified presence and WebEx® conferencing capabilities. SPs can leverage the converged infrastructure of the Vblock platform to host these services in a highly available, multi-tenant environment.

Highlights

§ Tiered HCS services on the Vblock platform in a multi-tenant environment offer economies of scale that generate new revenue streams

§ Rapid provisioning of new services and comprehensive monitoring capabilities provide an enhanced customer experience

§ Manage the converged compute, network, and storage infrastructure as a single entity

§ Scale out infrastructure within and across data centers to accommodate growth in services

§ Scale up infrastructure to deliver feature-laden services like media-rich collaboration, messaging, presence, and mobility

§ Integrated planning, design, and Implementation (PDI) services for Vblock platform and HCS applications

© 2011 VCE Company, LLC. All rights reserved.

Key Benefits

Key benefits of deploying the Cisco Hosted Collaboration Solution on a Vblock platform are:

§ On-site installation, configuration, and performance tuning of the Vblock platform speeds time to revenue.

§ Pre-engineered, pre-configured, validated Vblock platform infrastructure components ensures successful and rapid deployment of infrastructure and HCS applications.

§ Standardized deployment process for HCS services enables rapid end customer turn-up.

§ Service providers can offer tiered HCS service bundles that maximize revenue potential while optimizing CapEx and lowering OpEx.

§ Service providers can scale the Vblock platform up and out as a cohesive system, to maintain balanced, measurable, and consistent performance as needs change and demand for HCS services grows.

§ HCS hosted on the Vblock platform provides highly available services at lower cost per user resulting in increased profits.

Key Differentiator § Customized sizing guidelines for HCS on the Vblock platform take much of the guesswork out of the

traditional HCS challenges of storage provisioning, sizing, scaling, and configuration.

§ Unique, comprehensive approach by VCE and Cisco provide services and support that enable partner SPs to deliver HCS services from the service design phase through development, deployment, and support of those services.

§ VCE validation of Vblock infrastructure components ensures a predictable performance envelop and availability guidelines for an enhanced customer experience with significantly faster time to value.

© 2011 VCE Company, LLC. All rights reserved.

Vblock Infrastructure Platforms

With Vblock Infrastructure Platforms, VCE delivers the industry’s first completely integrated IT offering that combines best of breed virtualization, networking, computing, storage, security, and management technologies with end-to-end vendor accountability. This converged infrastructure enables rapid virtualization deployment, so customers quickly see a return on investment (ROI). Vblock Infrastructure Platforms offer varying storage capacities, processing and network performance, and they support such incremental capabilities as enhanced security and business continuity.

Next Steps

To learn more about the Vblock Solution for Hosted Collaboration and other solutions, contact a VCE representative or visit www.vce.com.

ABOUT VCE  VCE, the Virtual Computing Environment Company formed by Cisco and EMC with investments from VMware and Intel, accelerates the adoption of converged infrastructure and cloud-based computing models that dramatically reduce the cost of IT while improving time to market for our customers. VCE, through the Vblock platform, delivers the industry's first completely integrated IT offering with end-to-end vendor accountability. VCE's prepackaged solutions are available through an extensive partner network, and cover horizontal applications, vertical industry offerings, and application development environments, allowing customers to focus on business innovation instead of integrating, validating and managing IT infrastructure. For more information, go to www.vce.com.

Copyright © 2011 VCE Company, LLC. All rights reserved. Vblock and the VCE logo are registered trademarks or trademarks of VCE Company, LLC. and/or its affiliates in the United States or other countries. All other trademarks used herein are the property of their respective owners.