vcops view10 integration guide

VMware vCenter Operations Managerfor View Integration Guide

vCenter Operations Manager for View v1.0

This document supports the version of each product listed andsupports all subsequent versions until the document is replacedby a new edition. To check for more recent editions of thisdocument, see http://www.vmware.com/support/pubs.

EN-000889-00

http://www.vmware.com/support/pubs

VMware, Inc.3401 Hillview Ave.Palo Alto, CA 94304www.vmware.com

2 VMware, Inc.

vCenter Operations Manager for View Integration Guide

You can find the most up-to-date technical documentation on the VMware Web site at:

http://www.vmware.com/support/

The VMware Web site also provides the latest product updates.

If you have comments about this documentation, submit your feedback to:

[email protected]

Copyright © 2012 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents.

VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

http://www.vmware.com/support/

http://www.vmware.com/support

mailto:[email protected]

http://www.vmware.com/go/patents

http://www.vmware.com/go/patents

VMware, Inc. 3

Contents

About This Book 5

1 Introducing vCenter Operations Manager for View 7Features of vCenter Operations Manager for View 7

Customizing Dashboards and Widgets 7Health 7

Architecture 8Steps to Set Up vCenter Operations Manager for View 9

2 System Requirements 11Prerequisites before deploying vCenter Operations Manager for View 11Requirements for vCenter Operations Manager for View 12

System Requirements for vCenter Operations Manager for View Adapter 12Support for up to 1000 desktop sessions 12Support for up to 2000 desktop sessions 12

Download vCenter Operations Manager for View 12Support for Oracle databases that provide View Events 13

3 Installing the vCenter Operations Manager for View Adapter 15Running the vCenter Operations Manager for View Windows Installer 15

4 Configuring the vCenter Operations Manager for View Adapter 17Configuring the View Connection Server 17Configuring the vCenter Operations for View Adapter server 18

Configuring View connection settings and credentials (View Settings tab) 18Default Port Settings for PowerShell 18

Configuring vCenter Operations Manager Enterprise server settings and credentials (vCenter Operations Settings tab) 20

Configuring desktop VM settings and credentials (Desktop Settings) 21Windows XP Firewall Exceptions 21Windows Vista Firewall Exceptions 21

Configuring Advanced settings (Advanced Settings tab) 23

5 Deploying and Using vCenter Operations Manager for View Dashboards 27Installing the Dashboards 27

Connect to the vCenter Operations Manager Admin Console 27Deploy the vCenter Operations Manager for View Adapter PAK file 28

Using the vCenter Operations Manager Enterprise User Interface 30Validating your installation 30Adding vCenter Operations Manager Enterprise User Accounts 30

Using the Dashboards 31Overview of dashboards and widgets 31View Main dashboard 31View Users dashboard 34View Top Desktop VMs 37View Pools dashboard 38View Desktop Sessions dashboard 40


4 VMware, Inc.

vSphere Infrastructure dashboard 42

Appendix A, Important Metrics 45

VMware, Inc. 5

The vCenter Operations Manager for View Integration Guide describes how to install, configure, and use VMware® vCenter™ Operations Manager for View™ an automated intelligence system for IT operations.

Intended Audience This guide is intended for anyone who must install and configure vCenter Operations Manager for View™ or use it to manage and monitor a VDI Infrastructure.

VMware Technical Publications Glossary VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions of terms as they are used in VMware technical documentation go to http://www.vmware.com/support/pubs.

Document FeedbackVMware welcomes your suggestions for improving our documentation. If you have comments, send your feedback to [email protected].

VMware vCenter Operations Manager for View DocumentationThe documentation set for VMware vCenter Operations Manager for View consists of the following documents.

VMware vCenter Operations Manager Deployment and Configuration Guide. Contains conceptual and procedural information on using vCenter Operations Manager Enterprise.

vCenter Operations Manager Enterprise Getting Started Guide. Contains descriptions of VMWare vCenter Operations Manager Enterprise, its user interface, and key terms and concepts. It also describes how to set up dashboards and configure widgets.

vCenter Operations Manager for View Integration Guide, this document.

Technical Support and Education ResourcesThe following sections describe the technical support resources available to you. To access the current version of this book and other books, go to http://www.vmware.com/support/pubs.

Online and Telephone SupportTo use online support to submit technical support requests, view your product and contract information, and register your products, go to http://www.vmware.com/support.

Customers with appropriate support contracts should use telephone support for the fastest response on priority 1 issues. Go to http://www.vmware.com/support/phone_support.

About This Book


mailto:[email protected]


http://www.vmware.com/support

http://www.vmware.com/support/phone_support.html


6 VMware, Inc.

Support OfferingsTo find out how VMware support offerings can help meet your business needs, go to http://www.vmware.com/support/services.

VMware Professional ServicesVMware Education Services courses offer extensive hands‐on labs, case study examples, and course materials designed to be used as on‐the‐job reference tools. Courses are available onsite, in the classroom, and live online. For onsite pilot programs and implementation best practices, VMware Consulting Services provides offerings to help you assess, plan, build, and manage your virtual environment. To access information about education classes, certification programs, and consulting services, go to http://www.vmware.com/services.

http://www.vmware.com/support/services

http://www.vmware.com/services/

VMware, Inc. 7

1This

vCenter Operations Manager for View extends the functionality of vCenter Operations Manager Advanced and vCenter Operations Manager Enterprise to monitor and manage VMware® View environments. This is done through the vCenter Operations Manager for View Adapter which gets the topology from the VMware View environment, collects metrics and other types of information from managed desktops, and introduces this into vCenter Operations Manager Enterprise.

Features of vCenter Operations Manager for ViewvCenter Operations Manager for View extends the functionality of vCenter Operations Manager Enterprise, and enables IT administrators and Help Desk specialists to monitor and manage the View VDI environments.

vCenter Operations Manager for View is built on top of the vCenter Operations Manager Enterprise. Therefore, it includes the functionality of collecting performance data from monitored software and hardware resources in your enterprise and provides predictive analysis and real‐time information about problems in your VDI infrastructure. It presents data and analysis through alerts, in configurable dashboards, and predefined pages in the user interface.

The View Adapter gets the topology from the View environment, and gets metrics and other types of information from the desktops, and passes the information into vCenter Operations Manager Enterprise.

The typical users of vCenter Operations Manager for View are IT Admininistrators and Help Desk specialists. The IT Administrator typically would use vCenter Operations Manager for View to get a quick overview of how the View environment is behaving, and to view some of the important metrics associated with their View environment. A Helpdesk person may, in the process of assisting an end user with a VM or desktop issue, need to quickly see resources related to the end user’s session, and perform basic troubleshooting to view, analyze, and resolve the issues that exist.

Customizing Dashboards and Widgets VMware View‐specific dashboards and resources are automatically configured when you install vCenter Operations Manager for View. These dashboards and resources added as part of the vCenter Operations Manager for View installation and deployment are preconfigured dashboards, resources, metrics, and alerts.

As with vCenter Operations Manager Enterprise, you can customize your vCenter Operations Manager for View workspace. Depending on your access rights, you can add, delete, and arrange widgets on your dashboards, edit widget configuration options, and configure widget interactions.

Widgets include configuration options that you can edit to customize them for your particular needs. The available configuration options vary depending on the widget type. For details on how to customize and configure dashboards and widgets in vCenter Operations Manager for View, see the vCenter Operations Manager Enterprise Getting Started Guide.

Introducing vCenter Operations Manager for View 1


8 VMware, Inc.

HealthvCenter Operations Manager for View incorporates the health ratings feature of vCenter Operations Manager Enterprise which gives you a quick overview of the current state of a resource in your VDI environment. vCenter Operations Manager Enterprise uses an internally‐generated metric instead of the Health badge used by vCenter Operations Manager Advanced. The vCenter Operations Manager Enterprise health score is calculated using resource metric anomalies and is best described as an indicator of how closely the resource is behaving to its “normal” observed behavior. If many resource metrics are outside their expected range, then this is reflected in a decreased Health score.

For more details on understanding health ratings, see the vCenter Operations Manager Enterprise Getting Started Guide.

Architecture vCenter Operations Manager for View is a solution built on top of the vCenter Operations Manager Enterprise platform which enables you to monitor your VMware View 5.0 VDI environment.

The diagram below shows the relationship of vCenter Operations Manager Enterprise, the vCenter Operations Manager for View Adapter, and their relationships to other vCenter Operations Manager for View VDI components.

Figure 1-1. vCenter Operations Manager for View Architecture

VMware, Inc. 9

Chapter 1 Introducing vCenter Operations Manager for View

To use vCenter Operations Manager for View, there are two main components that you need to install:

vCenter Operations Manager Enterprise vApp v5.0.1 or higher

For details on installing the vCenter Operations Manager Enterprise, see:

https://www.vmware.com/pdf/vcops‐5‐installation‐guide.pdf

vCenter Operations Manager for View Adapter v1.0

For information on installing the vCenter Operations Manager for View Adapter, see “Installing the vCenter Operations Manager for View Adapter” on page 15.

You install the vCenter Operations Manager for View Adapter using an installation file on a separate Windows server VM. Installing and configuring these two components is described in the following chapters.

Steps to Set Up vCenter Operations Manager for ViewThe setup process for VMware vCenter Operations Manager for View is comprised of the following steps:

1 Verify hardware/software requirements—see “System Requirements” on page 11

2 Install and configure the vCenter Operations Manager Enterprise vApp. For information on how to do this, refer to the vCenter Operations Manager Enterprise documentation at the following URL:

https://www.vmware.com/support/pubs/vcops‐pubs.html

3 Install the vCenter Operations Manager for View adapter—“Installing the vCenter Operations Manager for View Adapter” on page 15.

4 Run the EnableRemotePS.cmd script on the View Connection Server. See “Configuring the View Connection Server” on page 17.

5 Configure the vCenter Operations Manager for View adapter on the View Adapter Windows server VM See “Configuring the vCenter Operations Manager for View Adapter” on page 17.

6 Deploy dashboards—“Deploying and Using vCenter Operations Manager for View Dashboards” on page 27.

https://www.vmware.com/support/pubs/vcops-pubs.html

https://wwwvmware.com/support/pubs/vcops-pubs.html


10 VMware, Inc.

VMware, Inc. 11

2

The following sections describe the prerequisites, system requirements, and compatibilities for vCenter Operations Manager for View.

This chapter includes the following topics:

“Prerequisites before deploying vCenter Operations Manager for View” on page 11“Requirements for vCenter Operations Manager for View” on page 12“Download vCenter Operations Manager for View” on page 12

Prerequisites before deploying vCenter Operations Manager for ViewThis is a list of prerequisites that must be performed before installing and deploying vCenter Operations Manager for View.

Obtain, download, install, and configure the vCenter Operations Manager Enterprise vApp.vCenter Operations Manager for View v1.0 requires the vCenter Operations Manager Enterprise vApp, not the standalone version.

NOTE Instructions in this guide assume that vCenter Operations Manager Enterprise vApp has already been installed and deployed.

Refer to the vCenter Operations Manager Enterprise vApp documentation here:

https://www.vmware.com/support/pubs/vcops‐pubs.html

NOTE vCenter Operations Manager for View requires vCenter Operations Manager Enterprise vApp, version 5.0.1 or higher.

You must install vCenter Operations Manager for View v1.0 into a View 5.0 or later VDI environment.

Refer to the View documentation here:

https://www.vmware.com/support/pubs/view‐pubs.html

The Windows Server 2008 R2 64‐bit operating system is the recommended server platform for the vCenter Operations Manager for View 1.0 Adapter installation. Both SQL Server and Oracle database servers are supported for the View Events DB, but if you use Oracle database servers, you may need to update the client software.

You may need to update the Oracle client libraries (ODAC) on the vCenter Operations for View Adapter server if View is configured with an Oracle Events database. For details, see “Support for Oracle databases that provide View Events” on page 13.

Before you install the vCenter Operations Manager for View Adapter, you must install the Microsoft .NET Framework version 3.5.

NOTE Microsoft .NET version 3.5 ships with both Windows 2003 and Windows 2008 as an optional Windows component or feature, which you can enable from the Control Panel or Server Manager utilities.

System Requirements 2

https://www.vmware.com/support/pubs/vcops-pubs.html

https://www.vmware.com/support/pubs/view-pubs.html


12 VMware, Inc.

Requirements for vCenter Operations Manager for View The following lists system requirements for vCenter Operations Manager for View.

NOTE vCenter Operations Manager for View supports up to 2000 concurrent desktop sessions (connected or disconnected).

These requirements or recommendations include only logged‐on user sessions. Typically, only a portion of all VDI desktops are logged on at any given time.

System Requirements for vCenter Operations Manager for View Adapter

Support for up to 1000 desktop sessions

OS: Windows 2003 R2, Windows 2008 R2, 64‐bit OSProcessors: 2 cores, 2.8 Ghz or aboveMemory: 6 GBDisk Space: 30 GB

Support for up to 2000 desktop sessions

OS: Windows 2003 R2, Windows 2008 R2, 64‐bit OS Processors: 4 cores, 2.8 Ghz or aboveMemory: 8 GBDisk space: 30 GB

NOTE The vCenter Operations Manager for View Adapter requires a 64‐bit Windows (Windows 2003 or 2008) VM. VMs that are 32‐bit based are not supported in this release.

If the hardware and software environment has been set up properly, the complete vCenter Operations Manager for View installation and deployment process should take about 1 hour (excluding download times).

Download vCenter Operations Manager for ViewThis guide assumes that you have already purchased vCenter Operations Manager for View. If you have not purchased it yet, you can do so at the following URL:

https://www.vmware.com/vmwarestore/datacenter‐products/buyoperations.html

For permanent licensing keys go to the following URL:

https://www.vmware.com/licensing/license.portal

When downloading vCenter Operations Manager for View at the previous URL, You will see the following download:

View Adapter 64‐bit (encrypted zip)

64‐bit: VMware-vcops-viewadapter-x86_64-1.0.0-XXXXXX.exe

You will now have a Windows installation package containing an .exe file that you can install.

The default installation folder is

c:\Program Files\VMware\vCenter Operations\View Adapter

Oracle client libraries (ODAC) may need to be updated on the View Adapter server if View is configured with an Oracle Events database.

https://www.vmware.com/vmwarestore/datacenter-products/buyoperations.html

https://www.vmware.com/licensing/license.portal

VMware, Inc. 13

Chapter 2 System Requirements

Support for Oracle databases that provide View Events NOTE This may be required if you have a View installation using an Oracle Events DB.

When adding support for Oracle View Events databases, the client libraries may need to be updated on the vCenter Operations for View adapter server, depending on the version of the Oracle DB server in use.

You can download this update from the following link:

NOTE This update is for 64‐bit systems only.

http://www.oracle.com/technetwork/database/windows/downloads/index-090165.html

From this page, download the zip file from the 64‐bit ODAC 11.2 Release 4 (11.2.0.3.0) Xcopy for Windows x64 link and follow the instructions in the readme.html file included in the zip file.


14 VMware, Inc.

VMware, Inc. 15

3

Installing vCenter Operations Manager for View consists of running an executable file, which starts an installation wizard.

Prerequisites

Obtain and download vCenter Operations Manager for View from the following URL:

https://www.vmware.com/vmwarestore/datacenter‐products/buyoperations.html

NOTE The vCenter Operations Manager for View Adapter does not require license keys. However, license keys are required when installing the vCenter Operations Manager Enterprise vApp.

On the VMWare download site, you will see the following:

View Adapter 64‐bit (encrypted zip)

(64‐bit) VMware-vcops-viewadapter-x86_64-1.0.0.exe

NOTE The vCenter Operations for View Adapter for 32‐bit systems is not supported.

Running the vCenter Operations Manager for View Windows Installer After you have downloaded the installation package, you are ready to install the vCenter Operations Manager for View Adapter.

After downloading the installation package, you will have an installer .exe file.

Agree to the presented EULAs and follow the instructions presented by the installation wizard.

After you install vCenter Operations Manager for View, the configuration utility will be launched by default. Proceed to “Configuring the vCenter Operations Manager for View Adapter” on page 17.

Installing the vCenter Operations Manager for View Adapter 3

https://www.vmware.com/vmwarestore/datacenter-products/buyoperations.html


16 VMware, Inc.

VMware, Inc. 17

4

After installing vCenter Operations Manager for View you are ready to configure the vCenter Operations for View Adapter using the utility provided.

Prerequisites

NOTE Confirm that the vCenter Operations Manager Enterprise is installed and running before you start the vCenter Operations Manager for View adapter.

The vCenter Operations Manager for View adapter needs access to a number of resources to collect information about the VMware View topology and metrics. Connection information and credentials are required for each resource, which you configure from the vCenter Operations View Adapter Settings utility. By default, the vCenter Operations View Adapter Settings utility is launched after installation completes.

Additionally, you must configure the View Connection Server to allow remote PowerShell connections before the View Adapter service can be started. A script is included with the vCenter Operations Manager for View Installation package that you can use for this task, which is described in “Configuring the View Connection Server” on page 17.

Configuring the View Connection Server Before starting the vCenter Operations Manager for View Adapter service, you must configure the View Connection Server. Configuration is necessary to enable remote PowerShell sessions and initialize View PowerShell extensions on the View Connection Server.

1 Copy the PowerShell command EnableViewPS.cmd from the vCenter Operations Manager for View Adapter installation folder onto the VMware View Connection Server.

The default installation folder for vCenter Operations Manager for View is:

c:\Program Files\VMware\vCenter Operations\View Adapter

2 On the View Connection Server, as administrator, run the following command:

EnableViewPS.cmd

The EnableViewPS.cmd script does the following:

Initializes the VMware View PowerCLI cmdlets.Enable remote PowerShell sessions. Open firewall ports needed for remote PowerShell sessions.

NOTE In environments that have more than one View Connection Server, you only need to run the script on the one View Connection Server that you are configuring the vCenter Operations Manager for View Adapter for. You do not need to run the script on the other connection servers.

Configuring the vCenter Operations Manager for View Adapter 4


18 VMware, Inc.

Configuring the vCenter Operations for View Adapter serverTo configure the vCenter Operations for View adapter, you use the vCenter Operations for View Adapter Settings utility. By default, this utility is launched after the vCenter Operations for View Adapter installation completes. You can also start it from the Start Menu by using:

Start Menu->VMware->vCenter Operations for View->View Adapter Settings

When you initially run the View Adapter Settings utility, review each tab to fill in all appropriate credentials and connection settings. After installation, you can run the utility at any time from the Start menu to update the configuration.

Each group of settings has a Test button that you can use to verify connection settings and credentials. After all settings are configured, click Apply to save the settings and start the vCenter Operations Manager for View Adapter service.

IMPORTANT It is recommended that you click Test after configuring each group of settings on each configuration tab. This runs a test that the configuration is set up correctly so far.

Configuring View connection settings and credentials (View Settings tab) You can configure View server connection settings and credentials on the View Settings tab.

The username and password that you enter must have read access to the View Connection Server. (Typically, this account is included in the Local Admins group on the server).

Default Port Settings for PowerShell

The default ports for remote PowerShell are

5985 (HTTP)

5986 (HTTPS)

Optionally, you can specify one or more View desktop pools that you want to monitor. If no pools are specified, then all pools will be monitored.

Credentials for the View events database are optional but highly recommended. Additional View specific events, metrics, and alerts are collected when you provide access to the database (including desktop login and reconnection times). For details on how to set up the Events database, see “Support for Oracle databases that provide View Events” on page 13 and the vCenter Operations Manager Enterprise Administrator Guide.

VMware, Inc. 19

Chapter 4 Configuring the vCenter Operations Manager for View Adapter

Figure 4-1. VMware View Settings tab


20 VMware, Inc.

Configuring vCenter Operations Manager Enterprise server settings and credentials (vCenter Operations Settings tab)

Next, configure the vCenter Operations Manager Enterprise server settings and credentials on the vCenter Operations Settings tab. When using the vCenter Operations Manager Enterprise vApp, enter the name or IP address for the vCenter Operations Manager Enterprise UI VM, not the name or IP address for the Analytics VM. See Figure 4‐2.

NOTE This information is specific to the vCenter Operations Manager Enterprise vApp, not the standalone version.

By default, the vCenter Operations Manager for View vApp installation uses HTTPS and enables HTTP Post Adapter authentication. HTTP Post Adapter authentication requires that you provide additional credentials.

NOTE The username and password specify a vCenter Operations Manager Enterprise user account rather than a domain account.

Figure 4-2. vCenter Operations Manager Enterprise Settings tab

VMware, Inc. 21


Configuring desktop VM settings and credentials (Desktop Settings) You configure desktop VM settings and credentials on the Desktop Settings tab. It is highly recommended that you specify a desktop username and password. Without proper credentials, metric data will not be collected from desktop VMs and the connected VMware View clients will not be created. The credentials that you provide must specify a domain account, which is included in the Local Admins group on each desktop VM being monitored.

Figure 4-3. vCenter Operations Manager for View Desktop Settings tab

Each desktop VM must have the Remote Registry service and the Windows Management Instrumentation (WMI) service enabled and running for metric data to be collected for that VM.

You must also configure the firewall settings on each desktop to allow inbound Remote Registry and WMI service requests. You can do this by either disabling the firewall or applying the following firewall exceptions or allowed programs, using the following information.

Windows XP Firewall Exceptions

Remote RegistryFile and Printer Sharing

WMIGo to: http://support.microsoft.com/kb/875605

Windows Vista Firewall Exceptions


WMIWindows Management Instrumentation (WMI)


22 VMware, Inc.

Windows 7 Allowed Programs


WMIWindows Management Instrumentation (WMI)

Ideally, you should configure these settings in the desktop template or base image. You may also enable them through a Group Policy Object (GPO) or manually configure them for each desktop.

VMware, Inc. 23


Configuring Advanced settings (Advanced Settings tab) You can configure other settings on the Advanced tab.

Log level defaults to 3–info. After an installation has been up and reliably running for several days, you can decrease this setting. You may need to increase it to 4‐verbose for short periods for debugging purposes. This log level directly affects the size of the log files. Note that log files older than 7 days will be automatically deleted.

The collection interval specifies the time between View topography updates. In large VDI environments, topography updates can take a long time and add load to the View Connection Server, so less frequent updates may be desirable. Recommendations by number of desktop VMs are as follows:

up to 2000 desktops—5 minutes NOTE A collection interval of 5 minutes should work for up to 2000 desktops, based on recent testing results. The configuration utility has not yet been updated to reflect this new recommendation.

It is recommended that you leave the collection threads at the default of 20.

If a customer‐provided certificate is used, it may be desirable to increase the certificate policy to High. The default Medium setting works best if you are not using a custom certificate.

NOTE You can also start and stop the View Adapter service on this tab. However, make sure that you save your configuration settings by clicking Apply before leaving this tab.

IMPORTANT Before you start the vCenter Operations Manager for View adapter, make sure that the vCenter Operations Manager Enterprise vApp is installed and running.


24 VMware, Inc.

Figure 4-4. vCenter Operations Manager for View Advanced Settings

It is recommended that you run connection tests after you apply each category of settings.

The following status dialog displays when all settings and credentials have been configured properly.

VMware, Inc. 25



26 VMware, Inc.

VMware, Inc. 27

5

For monitoring and troubleshooting your View VDI environment, seven dashboards are created out‐of‐the‐box. Installation of vCenter Operations Manager for View dashboards is automated by deploying a PAK file using the vCenter Operations Manager Enterprise update mechanism as described in “Installing the Dashboards” on page 27. The PAK file is included with the vCenter Operations for View adapter installation.

Installing the Dashboards The process of installing dashboards is comprised of the following steps:

1 Connect to the vCenter Operations Manager Admin Console.

2 Deploy the vCenter Operations Manager for View Adapter PAK file:

VMware-vcops-viewadapter.pak

The PAK file is located in the default vCenter Operations Manager for View Installation folder:

c:\Program Files\VMware\vCenter Operations\View Adapter\VMware-vcops-viewadapter.pak

Connect to the vCenter Operations Manager Admin ConsoleTo connect to the vCenter Operations Manager Admin Console:

1 Open the vCenter Operations Manager Admin Console using the following URL:

https://<vcops-ui-vm>/admin

See the vCenter Operations Manager Admin Console in “vCenter Operations Manager Admin Console—Update package screen” on page 28.

Deploying and Using vCenter Operations Manager for View Dashboards 5


28 VMware, Inc.

Figure 5-1. vCenter Operations Manager Administration Console

2 Log onto the vCenter Operations Manager Admin Console using the admin account.

Deploy the vCenter Operations Manager for View Adapter PAK file1 In the vCenter Operations Manager Admin Console, open the Update page shown in “vCenter

Operations Manager Admin Console—Update package screen” on page 28.

Figure 5-2. vCenter Operations Manager Admin Console—Update package screen

2 Click the Browse button. Navigate to the vCenter Operations Manager for View Adapter installation folder (by default C:\Program Files\VMware\vCenter Operations\View Adapter) and select the VMware-vcops-adapter.pak file.

VMware, Inc. 29

Chapter 5 Deploying and Using vCenter Operations Manager for View Dashboards

Figure 5-3. vCenter Operations Manager for View Installation Folder with PAK File

3 Click the Update button and accept the End User License Agreement, which is shown in the following screen.

Figure 5-4. vCenter Operations Manager Enterprise Admin Console--Update Package screen

4 After you accept the End User License Agreement, the vCenter Operations Manager for View Adapter PAK file begins deploying to the vCenter Operations Manager Enterprise. This process can take several minutes to complete. After the deployment completes, the Admin Console shows the result of the deployment, which is shown in “vCenter Operations Manager Admin Console” on page 30.


30 VMware, Inc.

Figure 5-5. vCenter Operations Manager Admin Console

Using the vCenter Operations Manager Enterprise User Interface vCenter Operations Manager for View uses the vCenter Operations Manager Enterprise web interface rather than the vCenter Operations Manager vSphere interface. You access this interface through a separate URL.

https://<vcops-ui-vm>/vcops-custom

NOTE You can access the vSphere interface at the following URL:

https://<vcops-ui-vm>/vcops-vsphere

You can find the Getting Started guide for the vCenter Operations Manager Enterprise web interface at the following URL:

https://www.vmware.com/pdf/vcops-enterprise5-getting-started-guide.pdf

Validating your installation To validate that the dashboards got installed and configured correctly, open the vCenter Operations Manager Enterprise UI and look for the seven dashboard tabs. See Figure 5‐6 for an example of the View Main dashboard, which is displayed by default. Click through each tab and confirm its content with the dashboard descriptions contained in the following sections.

NOTE Some health and metric values may display in blue with a question mark (?). This is not a cause for concern; it just indicates that the corresponding data is not yet available for this metric.

Adding vCenter Operations Manager Enterprise User Accounts It is recommended that you create one or more vCenter Operations Manager Enterprise user accounts with read‐only access to vCenter Operations Manager for View UI dashboards. Ideally, these users should have access privileges to view the dashboards but not modify them. Refer to the Configuring and Managing Users chapter in the following document for instructions on creating and managing vCenter Operations Manager user accounts:

https://www.vmware.com/pdf/vcops-enterprise5-admin-guide.pdf

After the dashboards are installed, you can proceed to “Using the Dashboards” on page 31.

https://www.vmware.com/pdf/vcops-enterprise5-getting-started.pdf

https://www.vmware.com/pdf/vcops-enterprise5-admin-guide.pdf

VMware, Inc. 31


Using the Dashboards Seven View‐specific dashboards are created for you to use to monitor and troubleshoot your VDI environment. These dashboards are automatically installed when you deploy the PAK file in “Deploy the vCenter Operations Manager for View Adapter PAK file” on page 28.

The following sections provide a high‐level overview of the seven vCenter Operations Manager for View dashboards.

Overview of dashboards and widgetsDashboards present performance data from monitored software and hardware resources in your enterprise and provide predictive analysis and real‐time information about problems. Data and analysis is presented through alerts, in configurable dashboards, on predefined pages in the user interface. Depending on your access rights, you can add, delete, and arrange widgets on the dashboards, create new dashboards, and edit widgets and the configuration and interaction of widgets on your dashboards.

Each section of a dashboard is a widget. Each widget shows a specific type of data in a specific format. Each widget has a button bar at the top containing a number of icon buttons which perform actions on the selected data or control how the data is displayed.

Widgets include configuration options that you can edit to customize for your use. For example, you can select the metrics that the Alerts widget shows by editing its configuration. You can also configure widget interactions so that one widget, called a providing widget, provides information to another widget, called a receiving widget. For example, you can configure the Root Cause Ranking widget to receive data from the Tag Selector widget and the Health Status widget.

For more details on how to customize and configure dashboards and widgets, see the vCenter Operations Manager Enterprise Getting Started Guide.

View Main dashboardYou use the View Main dashboard to visualize the end‐to‐end VDI environment, its underlying technology silos, and any alerts. The following screen is an example of the View Main dashboard.


32 VMware, Inc.

Figure 5-6. View Main dashboard

The View Main dashboard gives you an overall status of the VDI environment. The View Main dashboard is broken down into four sections:

VDI Environment IndicatorsVDI AlertsVDI Health TreeVDI Tier Health

The VDI Health Tree is broken into six tiers, which represent the underlying technology silos supporting the VDI environment. Each tier is represented by an icon which you can double‐click to drill down into for more information about that tier and its applications.

View InfrastructureUser SessionsNetwork Storage View ClientsvSphere Infrastructure

For example, you can drill into View Infrastructure which contains the VMware View Connection Servers, VMware View Security servers, and View pools. You can also drill into a View pool to view and monitor the desktop VMs assigned to those pools.

VMware, Inc. 33


The VDI Environment Indicators on the left of the View Main dashboard indicate the health of your VDI environment, broken down into categories such as overall VDI capacity used, connected and disconnected sessions, and so forth. This gives you a quick overview of how your overall VDI environment is behaving. vCenter Operations Manager for View presents information based on what it learns, what problematic behavior is normal, and what is outside of the metric ranges, based on previous behavior.

PCoIP Latency, Average PCoIP Packet Loss, PCoIP TX Bandwidth, and PCoIP Rx Bandwith give you information about the connection quality between the View client and the VMware View desktop VM, which is rolled up across the entire VDI environment. This gives you a better idea of client performance and how the user experience is affected.

The VDI Tier Health area points the VI Administrator to problem silos in the VDI environment, such as the Storage Tier. The VI Administrator can examine the storage tiers in more detail by drilling into the datastores that are associated with the VMware View pools. If all the health indicators across the VDI Tier Health area are yellow or red, the health of the component data storage may affect the health of the entire tier, which the VI Administrator can see by quickly reviewing these icons.

NOTE Note that the VDI Health Tree and VDI Tier Health is not necessarily an indication of behavior or current performance, but instead with respect to how it’s behaved in the past. vCenter Operations Manager for View collects all metrics and looks for trends and patterns. It learns what types of behavior to expect from each of the resources it is monitoring.

Average Session Logon Time and Average Session Reconnect Time provide information that is averaged across all connections currently in your VMware View environment.

At the bottom of the VDI Environment Indicators section, Recent Desktop Launch Errors and Recent Desktop Provisioning Errors give the number of errors over the last collection interval.

At the upper right of the View Main dashboard, the active alerts associated with VMware View‐specific resources in your VDI environment display under VDI Alerts. For example, for a particular client, you may see a certain percentage of packet loss, and you may want to find where that client is connecting from, such as from the Internet or Intranet, and examine possible causes for the packet loss. You can double‐click on these icons to get more information, and drill into each alert condition to troubleshoot the issue further.

For details on metrics, see Appendix A.


34 VMware, Inc.

View Users dashboard You use the View Users dashboard to visualize and troubleshoot user‐specific issues. For example, a VI Administrator or Helpdesk Specialist would typically use this dashboard when a user calls the Helpdesk/Desktop Specialist or IT Operations teams, or when there is a need to deep‐dive into a specific user issue when troubleshooting other problems. Figure 5‐7, “View Users dashboard (showing relationships for selected user in Health Tree),” on page 34 shows a typical View User dashboard.

Figure 5-7. View Users dashboard (showing relationships for selected user in Health Tree)

The View Users dashboard is especially useful for a Helpdesk specialist, who assists people that contact the Helpdesk with performance issues with their desktops or some similar reason.

The End Users section on the upper left of the dashboard gives a list of users that are currently logged on, using the format

<domain/username:<pool that user is currently logged into>

Use the Search field at the upper right of the End Users widget to find a specific user within the list. After the user is found, clicking on the username displays information about that user in the other areas on this dashboard, for example,

mydomain/suzanne:F01

Select that user in the window to see objects associated with that user. Selecting the user icon vmware.com\suzanne\<Pool number> in the Health Tree displays Metric Selector and Interesting Metrics information for that object. In this Health Tree, each icon represents a specific user or object.

VMware, Inc. 35


If any desktop or any of its related objects has an alert, there will be a red triangle shown with that object’s icon. To view the alert, select the object in the tree and then click the Show Alerts icon in the button bar above the tree. All current alerts for the object will display in a popup window and you can navigate to the alert’s details by double‐clicking an alert in this list.

For example, the alert may show a Waste badge, which may indicate that user’s provisioning may be a bit high. Drilling down on a desktop showing problems is a good way to get status information on objects associated with the user issue you are investigating. This may show out of normal ranges, based on historical trends, for things like datastore demand, or the provisioned disk space for that user may be a bit higher than normal.

The Metric Selector shows all metrics collected for the object currently selected in the Health Tree. For any object, there may be as many as 50 or more metrics that are being monitored on the client, VM, desktop, and so forth. Any metrics that are currently exhibiting abnormal behavior, based on past history, are highlighted with a yellow icon and may need further investigation.

NOTE vCenter Operations Manager for View and vCenter Operations Manager Enterprise are designed to collect data and evaluate it based on past behavior to determine what is normal vs. abnormal behavior. Determining abnormal behavior for a particular user, desktop, VM, or other infrastructure object requires investigation and evaluation by the Helpdesk specialist and/or VI Administrator to analyze and resolve the issue.

Interesting Metrics show the current value and brief history of metrics that may be important for the currently selected object. Important Metrics are usually those that are outside their expected range, exceeding a threshold, or marked as a key indicator.

When analyzing and interpreting interesting metrics, you may see a gray bar, which indicates the expected range for a particular group of metrics. Under Interesting Metrics you might see an anomaly or see that some metrics are above the dynamic thresholds for a particular desktop. You can pick other metrics for further analysis by selecting them in the Metric Selector and clicking the Move to Graph icon, and get historical graphs which are also shown in the list of Interesting Metrics.

You can adjust the time range, from a range of values from the last hour, last 24 hours, and so forth, and the graphs rescale so you can see the behavior over a different range and see a different set of data.

Root Cause Ranking shows a list of metrics that are currently out of their expected range for the selected object or its related objects. This list gives you a ranked order of metric anomalies you can use to start investigating an issue with the currently selected object.

For descriptions of metrics, see Appendix A.


36 VMware, Inc.

Figure 5-8. View Top Sessions dashboard

The View Top Sessions dashboard shows you a number of different metrics for pools or desktops, and which ones are exhibiting the longest times or have the worst performance.The metrics displayed are:

Pool Capacity Used ‐ Highest Last Month AveragePool Logon Times (sec) ‐ Highest Last Hour Average Pool Reconnection Times (sec) ‐ Highest Last Hour AveragePool PCoIP Latency (ms) ‐ Highest Last Hour Average Desktop Logon Time (sec) ‐ Highest Last Hour AverageDesktop Reconnection Time (sec) ‐ Highest Last Hour Average Desktop PCoIP Round Trip Latency ‐ Highest Last Hour AverageDesktop PCoIP Packet Loss (%) ‐ Highest Last Hour AverageDesktop PCoIP Throughput (Kbit/sec) ‐ Highest Last Hour Average

Each of these widgets give you the resources with the worst performance. For example, Desktop PCoIP Packet Loss gives you a ranking to get a quick view of how user desktops are performing in the area of PCoIP packet loss. You can drill down into a specific resource from this dashboard to the details page for that resource.

The configuration of metrics on these dashboards in vCenter Operations Manager for View have been preconfigured for you, based on user feedback, however you can choose what types of metrics to display. There are a number of configurations you can choose from, if you want to change what type of information is displayed and how it’s displayed. For descriptions of metrics, see Appendix A.

VMware, Inc. 37


View Top Desktop VMs You can use this dashboard to view the list of the top desktop VM consumers for a number of important indicator metrics. On this dashboard, you can quickly see which desktop VMs have the lowest health scores, the highest workloads, and are using the most network bandwidth.

Figure 5-9. View Top Desktop VMs dashboard

The View Top Desktop VMs shows you a number of different metrics for desktop VMs, and which ones are exhibiting the longest times or have the worst performance. The categories of metrics displayed are:

VM Health (%) ‐ Lowest Last Hour AverageVM Critical Alerts (%) ‐ Highest Last Hour AverageVM Behavior (Anomaly Count) ‐ Highest Last Hour AverageVM CPU Contention (%) ‐ Highest Last Hour Average VM CPU Workload (%) ‐ Highest Last Hour AverageVM Memory Workload (%) ‐ Highest Last Hour Average VM Disk Workload (%) ‐ Highest Last Hour AverageVM Network Workload (%) ‐ Highest Last Hour AverageVM Network Throughput (Kbit/sec) ‐ Highest Last Hour Average

Each of these widgets show you the resources with the worst performance.

The View Top Desktop VMs dashboard collects similar information for the desktop VMs as the View Top Sessions dashboard. It collects metrics for CPU workload, critical alerts on the VMs, network workload, memory workload, and averages those usage indexes over a selected period of time.

The configuration of metrics on these dashboards in vCenter Operations Manager for View has been preconfigured for you, based on user feedback; however you can choose what types of metrics to display. There are a number of configurations you can choose from, if you want to change what type of information is displayed and how it’s displayed. For descriptions of metrics, see Appendix A.


38 VMware, Inc.

View Pools dashboardYou use the View Pools dashboard to assess the status of desktop VMs within View pools. To view statistics about the VMs and datastores contained in each View pool, select a configuration from the heat map in the upper left of the dashboard. You can use this dashboard to quickly identify and troubleshoot poorly performing VMs, VMs with high workload, or datastore capacity.

Figure 5-10. View Pools dashboard

Metrics are displayed in the following areas on the View Pools dashboard:

View Pool StatisticsPool Alerts Object MetricsObject Tree

View Pool Statistics uses a heatmap widget to show important information about the VMs and datastores used by View Pools. Heatmaps are an efficient way to show a large number of objects and quickly identify which objects may be experiencing problematic behavior. Each square in the View Pool Statistics heatmap represents a VM or a datastore and these squares are grouped by View Pools. The color of the square indicates the relative behavior of the corresponding object as chosen for the currently selected configuration.

When moving the mouse over each square in the heatmap under View Pool Statistics, the object name and metric value is displayed. Selecting an object will fill other widgets on this dashboard with information pertaining to that object.

The View Pool Statistics heatmap has a number of configurations showing the workload and health metrics for all desktops and datastores in View Pools. The VI Administrator can select from among the following pool statistics configurations:

VM Health VM Behavior

VMware, Inc. 39


VM Overall WorkloadVM CPU WorkloadVM Memory WorkloadVM Disk WorkloadVM Network Workload Datastore HealthDatastore Overall WorkloadDatastore IO WorkloadDatastore Disk Space AvailableDatastore DemandDatastore Latency

As with the other vCenter Operations Manager for View dashboards, configuration of metrics on these dashboards in vCenter Operations Manager for View have been preconfigured for you, based on user feedback. However, you can customize and configure what types of metrics you want to display. There are a number of configurations you can choose from, if you want to change the types of metrics that are displayed and how they are displayed.

For descriptions of metrics, see “Appendix A” on page 57.


40 VMware, Inc.

View Desktop Sessions dashboard You use this dashboard to assess the PCoIP performance of VMware View clients connected to desktop VMs. To view PCoIP statistics related to View desktops and client network connections, select a configuration from the heat map in the upper left of the dashboard. Use this dashboard to quickly identify and troubleshoot poor View client connection issues. You can quickly find issues such as increase in latency, and other key measurements such as packet loss.

Figure 5-11. View Desktop Sessions dashboard

The default configuration for View Desktop Sessions is similar to that of the View Pools dashboard.

The View Desktop Sessions dashboard shows the following sections of metrics information:

Active Desktop StatisticsObject MetricsAlertsObject Tree

The Active Desktops Statistics heatmap has a number of configurations showing health, workload, and PCoIP statistics for all currently connected user desktop sessions. Select a configuration in Active Desktop Sessions to show different representations of the metrics data, by selecting from the following list:

Desktop Health Desktop WorkloadDesktop PCoIP LatencyDesktop PCoIP TX BandwidthDesktop PCoIP RX BandwidthDesktop PCoIP TX Packet LossDesktop PCoIP RX Packet Loss Network PCoIP RX Latency

VMware, Inc. 41


Network PCoIP TX BandwidthNetwork PCoIP RX Bandwidth Network PCoIP TX Packet Loss Network PCoIP RX Packet Loss

As with the other vCenter Operations Manager for View dashboards, configuration of metrics on these dashboards in vCenter Operations Manager for View have been preconfigured for you, based on user feedback, however you can choose what types of metrics to display.



42 VMware, Inc.

vSphere Infrastructure dashboardUse the vSphere Infrastructure dashboard to assess the status of the underlying vCenter Operations Manager vSphere infrastructure that supports your View VDI environment. Use this dashboard to quickly identify problem components within the vSphere object hierarchy. See the default dashboard in Figure 5‐12.

You can more thoroughly assess the vCenter Operations Manager vSphere infrastructure by using the vCenter Operations Manager vSphere web interface. To access this interface enter the following URL in your web browser:

https://<vcop-ui-vm>/vcops-vsphere

The vCenter Operations Manager vSphere interface is described in detail in the following document:

https://www.vmware.com/pdf/vcops-5-getting-started-guide.pdf

Figure 5-12. vSphere Infrastructure dashboard

You can view and drill down into the vSphere virtual objects in your vSphere environment. You can view an internal data store, internal network, and view the user currently attached to a particular VM. The vSphere Infrastructure dashboard is broken down into the following sections:

VC RelationshipWorldvSphere Server SystemsData CentersClustersHostsVMs

vSphere TopologyvSphere Root Cause

https://www.vmware.com/vcops-5-getting-started.pdf

VMware, Inc. 43


Under the VC Relationship section, you can view the overall health score of the vSphere environment, at different levels of the vSphere object hierarchy.

The vSphere topology lets you view the topology of the vSphere object hierarchy, and drill down into an object such as a VM, datastore, disk store, etc. to further analyze an issue. The vSphere Root Cause area shows you more metric information which you can drill into for more details. The vSphere Infrastructure hierarchy shows at a high level your entire vSphere environment, and is a good place to start troubleshooting, as you drill down from the top level of the vSphere hierarchy.

You can view anomalies that are outside the expected range of values, and use that as a starting point to do more troubleshooting.

As with the other vCenter Operations Manager for View dashboards, configuration of metrics on these dashboards in vCenter Operations Manager for View have been preconfigured for you, based on user feedback, however you can choose what types of metrics to display.

There are a number of configurations you can choose from, if you want to change what type of information is displayed and how it’s displayed. You can mix and match the widgets, and customize the way the data is displayed depending on your needs.



44 VMware, Inc.

VMware, Inc. 45

This chapter contains a list of the vCenter Operations Manager for View metrics, how you access them in the vCenter Operations Manager for View UI, and descriptions.

NOTE For descriptions of the vCenter Operations Manager Enterprise vApp metrics, refer to the vCenter Operations Manager Enterprise online help.

NOTE All metrics marked with an asterisk (*) are non‐View Adapter metrics.

Appendix A, Important Metrics

Table A-1.

Metric Name Dashboard UI Sequence Metric Description

VDI Health* VDI Environment—vCenter Operations Generated | Self – Health Score

vCenter Operations Manager examines internally generated metrics and uses its proprietary analytics formulas to determine an overall health rating for a resource. The health rating, which ranges from 0 to 100, gives you a quick overview of the current state of a resource.

VDI Capacity Used VDI Environment—Summary—VDI Capacity Used (Percent)

Percentage of the total VDI capacity (virtual desktops) that are currently logged on.

Connected Sessions VDI Environment—Summary—Connected Sessions

The number of sessions where the user is actively logged on and connected to the desktop.

Disconnected Sessions VDI Environment—Summary—Disconnected Sessions

The number of sessions where the user is logged on, but not currently connected to the desktop.

Average PCoIP Latency View Client—PCoIP|Average PCoIP Latency (ms)

Average round trip latency between the desktop and the client across all connected desktop sessions using the PCoIP protocol.

Average PCoIP Packet Loss

View Clients—PCoIP|Transmit Packet Loss Percent

Percentage of transmitted packets lost during the last sampling period across all connected desktop sessions using the PCoIP protocol.

PCoIP TX Bandwidth View Clients—PCoIP|Transmit Bandwidth (kbit/sec)

Overall bandwidth for outgoing PCoIP packets across all connected desktop sessions using the PCoIP protocol.

PCoIP RX Bandwidth View Clients—PCoIP|Receive Bandwidth (kbit/sec)

Overall bandwidth for incoming PCoIP packets across all connected desktop sessions using the PCoIP protocol.

Avg Session Login User Sessions—Remote Sessions | Average Logon Time (sec)

Average logon time across all logged‐on desktop sessions. This value does not include desktops that have disconnected at some point during the session.

Avg Session Reconnect User Sessions—Remote Sessions|Average Reconnect Time (sec)

Average reconnection time across all logged‐on desktop sessions. Reconnection time is the time it takes for a disconnected session to reconnect to the session.


46 VMware, Inc.

Recent Desktop Launch Errors

View Infrastructure—Error Events|Desktop Launch—last interval

1. BROKER_DESKTOP_LAUNCH_FAILURE2. BROKER_MACHINE_ASSIGNED_UNAVAILABLE3. BROKER_MACHINE_CANNOT_CONNECT4. BROKER_MACHINE_NOT_READY5. BROKER_MACHINE_PROTOCOL_UNAVAILABLE6. BROKER_MACHINE_REJECTED_SESSION7. BROKER_POOL_CANNOT_ASSIGN8. BROKER_POOL_EMPTY9. BROKER_POOL_NO_MACHINE_ASSIGNED10. BROKER_POOL_NO_RESPONSES11. BROKER_POOL_OVERLOADED12. BROKER_POOL_PROTOCOL_UNAVAILABLE

Recent Desktop Provisioning Errors

View Infrastructure—Error Event | Desktop Provisioning—last interval

1. BROKER_PROVISIONING_ERROR_CONFIG_SET2.BROKER_PROVISIONING_ERROR_DISK_LC_RESERVATION_SET3. BROKER_PROVISIONING_ERROR_DISK_SET4.BROKER_PROVISIONING_ERROR_LICENCE_SET5. BROKER_PROVISIONING_ERROR_NETWORKING_SET6. BROKER_PROVISIONING_ERROR_RESOURCE_SET7.BROKER_PROVISIONING_ERROR_TIMEOUT_CUSTOMIZATION_SET8.BROKER_PROVISIONING_VERIFICATION_FAILED_VMNAME_IN_USE

Table A-1.

Metric Name Dashboard UI Sequence Metric Description

VMware, Inc. 47


Table A-2. View Top Sessions dashboard metrics

Metric Name Metric UI Sequence Metric Description

Pool Capacity Used (%) View Pool‐>Desktop VMs|Pool Capacity Used (Percent)

Percentage of available VDI desktops that are currently in use (connected desktops + disconnected desktops) divided by the total number of desktops in the pool.

Pool Logon Times (sec) View Pool‐>Remote Sessions|Average Logon Time (sec)

Average logon time across all logged‐on desktop sessions that are running on VMs within this pool. This value does not include desktops that have disconnected at some point during the session.

Pool Reconnection Times (sec)

View Pool‐>Remote Sessions|Average Reconnection Time (sec)

Average reconnection time across all logged‐on desktop sessions that are running on VMs within this pool. Reconnection time is the time it takes for a disconnected session to reconnect to the session.

Pool PCoIP Latency (ms) View Pool‐>RemoteSessions|Average PCoIP Latency (ms)

Average round trip latency between the desktop and the client across all connected desktop sessions running on VMs within this pool using the PCoIP protocol.

Desktop Logon Time (sec) User Desktop‐>Session | Logon Time (sec)

Time elapsed between the broker desktop request event and the agent connected event in the View Events database.

Desktop Reconnection Time (sec)

User Desktop‐>Session|Reconnection Time (sec)

Time elapsed between the broker desktop request event and the agent reconnected event in the View Events database.

Desktop PCoIP Round Trip Latency (ms)

User Desktop‐>PCoIP|Round Trip Latency (ms)

Round trip latency between the desktop and the client.

Desktop PCoIP Packet Loss (%)

User Desktop‐>PCoIP|Transmit Packet Loss Percent

Percentage of transmitted packets lost during the sampling period.

Desktop PCoIP Throughput (kbit/sec)

User Desktop‐>PCoIP|Transmit Bandwidth (kbit/sec)

Overall bandwidth for outgoing PCoIP packets during the sampling period.


48 VMware, Inc.

Table A-3. View Top Desktop VMs dashboard metrics


VM Health (%)* Virtual Machine—Badge | Health vCenter Operations Manager examines internally generated metrics and uses its proprietary analytics formulas to determine an overall health rating for a resource. The health rating, which ranges from 0 to 100, gives you a quick overview of the current state of a resource.

VM Critical Alerts* Virtual Machine‐>Badge|Alert Count Critical

This is the number of critical alerts that are open at the current time.

VM Behavior (anomaly count)*

Virtual Machine‐>Badge|Anomaly An anomaly is when an individual metric is outside the boundary that vC Ops has determined to be its normal range. The anomaly badge compares the current number of anomalies for a resource to the to the expected number of anomalies.

VM CPU Contention (%)* Virtual Machine‐>CPU Usage|CPU Contention (%)

Measures the difference between how much CPU the VM wants to use and how much CPU the VM gets

VM CPU Workload (%)* Virtual Machine‐>CPU Usage|Workload (%)

CPU workload is an estimate of how much CPU a VM wants based on its actual usage plus its ìactiveî ready time.

VM Memory Workload (%)* Virtual Machine‐>Memory|Overall Workload (%)

Memory workload is an estimate of how much memory the VM wants to actively use over its configured size.

VM Disk Workload (%)* Virtual Machine—>Disk | Workload Disk workload is an estimate of how many iOPS the VM wants to use over the estimated capacity for iOPS.

VM Network Workload (%)* Virtual Machine‐>Disk | Workload (%) Network workload is an estimate of how much of the network capacity the VM wants to use over the maximum observed capacity of the network.

VM Network Throughput (KBps)*

Virtual Machine‐>Network|Usage Rate (KBps)

VMware, Inc. 49


Table A-4. View Pools dashboard metrics


VM Health (%)* Virtual Machine‐>Badge | Health vCenter Operations Manager examines internally generated metrics and uses its proprietary analytics formulas to determine an overall health rating for a resource. The health rating, which ranges from 0 to 100, gives you a quick overview of the current state of a resource.

VM Behavior (anomaly count)*

Virtual Machine‐>Badge|Anomaly An anomaly is when an individual metric is outside the boundary that vCenter Operations Manager has determined to be its normal range. The anomaly badge compares the current number of anomalies for a resource to the to the expected number of anomalies.

VM CPU Workload (%)* Virtual Machine‐>CPU Usage | Workload (%)

CPU workload is an estimate of how much CPU a VM wants based on its actual usage plus its ìactiveî ready time.

VM Memory Workload (%)* Virtual Machine‐>Memory|Overall Workload (%)

Memory workload is an estimate of how much memory the VM wants to actively use over its configured size.

VM Disk Workload (%)* Virtual Machine‐>Disk|Workload (%) Disk workload is an estimate of how many iOPS the VM wants to use over the estimated capacity for iOPS.

VM Network Workload (%) * Virtual Machine‐>Network|Workload (%)

Network workload is an estimate of how much of the network capacity the VM wants to use over the maximum observed capacity of the network.

Datastore Health* Datastore‐>Badge|Health vCenter Operations Manager examines internally generated metrics and uses its proprietary analytics formulas to determine an overall health rating for a resource. The health rating, which ranges from 0 to 100, gives you a quick overview of the current state of a resource.

Datastore Overall Workload* Datastore‐>Badge|Workload (%) The overall workload for a Datastore is the maximum of the Disk workload and the Capacity workload.

Datastore IO Workload* Datastore‐>Disk|Workload (%) Disk workload is an estimate of how many iOPS the VM wants to use over the estimated capacity for iOPS

Datastore Disk Space Available*

Datastore‐>Capacity|Workload (%) Capacity workload for a datastore is a measure of the used space compared to the total capacity of the datastore.

Datastore Demand* Datastore‐>Datastore|Dem Demand is a calculation that looks at device latency for reads and writes, and also queue latency for reads and writes.

Datastore Latency* Datastore‐>Datastore|Total Latency (ms)d

This is the normalized latency on the datastore (combined read and write latency).


50 VMware, Inc.

Table A-5. View Desktop Sessions dashboard metrics


Desktop Health* User Desktop‐>vCenter Operations Generated|Self —Health Score

vCenter Operations Manager examines internally generated metrics and uses its proprietary analytics formulas to determine an overall health rating for a resource. The health rating, which ranges from 0 to 100, gives you a quick overview of the current state of a resource.

Desktop Workload User Desktop‐>Badge|Workload Individual workloads are calculated in the areas of CPU, Memory, Disk, and Network. The Desktop Workload is the maximum of these individual workloads.

Desktop PCoIP Latency User Desktop‐>PCoIP|Round Trip Latency (ms)

Round trip latency during the last sampling period between the desktop and the client

Desktop PCoIP TX Bandwidth

User Desktop‐>PCoIP|Transmit Bandwidth (kbit/sec)

Overall bandwidth for outgoing PCoIP packets during the last sampling period for this User Desktop.

Desktop PCoIP RX Bandwidth ‐

User Desktop‐>PCoIP|Receive Bandwidth (kbit/sec)

Overall bandwidth for incoming PCoIP packets during the last sampling period for this User Desktop.

Desktop PCoIP TX Packet Loss

User Desktop‐>PCoIP|Transmit Packet Loss Percent

Percentage of transmitted packets lost during the last sampling period.

Desktop PCoIP RX Packet Loss

User Desktop‐>PCoIP|Receive Packet Loss Percent

Percentage of received packets lost during the last sampling period.

Network PCoIP Latency View Client Network‐>PCoIP|Average PCoIP Latency (ms)

Round trip latency between the desktop and the client across all connected desktop sessions using the same View Client Network.

Network PCoIP TX Bandwidth

View Client Network‐>PCoIP|Total Transmit Bandwidth

Overall bandwidth for outgoing PCoIP packets across all connected desktop sessions using the same View Client Network.

Network PCoIP RX Bandwidth

View Client Network‐>PCoIP|Total Receive Bandwidth

Overall bandwidth for incoming PCoIP packets across all connected desktop sessions using the same View Client Network.

Network PCoIP TX Packet Loss

View Client Network‐>PCoIP|Transmit Packet Loss Percent

Percentage of transmitted packets lost during the last sampling period across all connected desktop sessions using the same View Client Network

Network PCoIP RX Packet Loss

View Client Network‐>PCoIP|Receive Packet Loss Percent

Percentage of received packets lost during the last sampling period across all connected desktop sessions using the same View Client Network.

vcops view10 integration guide

Documents