vdl parts helpdesk · 2007. 7. 24. · 1 vdl parts / 20070524 this manual helps you to identify the...

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1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views of the screens with extra information to inform you about the possibility’s. On the site itself tooltips are used to make it easier to explore the use or meaning of symbols and text by moving the cursor over the selected box (see below). If you have any questions about the use of the site you can contact : VDL Parts Helpdesk phone : +31-(0)40-2084111 Email : [email protected]

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Page 1: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

1 VDL Parts / 20070524

This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views of the screens with extra information to inform you about the possibility’s. On the site itself tooltips are used to make it easier to explore the use or meaning of symbols and text by moving the cursor over the selected box (see below).

If you have any questions about the use of the site you can contact :

VDL Parts Helpdesk

phone : +31-(0)40-2084111 Email : [email protected]

Page 2: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

2 VDL Parts / 20070524

Index

Index.................................................................................................................................................. 2

1) Log in............................................................................................................................................. 3

2) Search binder ................................................................................................................................ 4

3) Search via pictograms................................................................................................................... 5

4) Search via vehicle card ................................................................................................................. 9

5) Ordering via partslist ................................................................................................................... 11

6) Order overview / add item to existing order ................................................................................ 12

7) Search via description................................................................................................................. 15

8) search via suppliers reference .................................................................................................... 17

9) General functions ........................................................................................................................ 18

Page 3: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

3 VDL Parts / 20070524

1) Log in

Note: If you do not have a username or password please contact Helpdesk.

Add your username and password

To enter the parts information select Parts

Page 4: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

4 VDL Parts / 20070524

2) Search binder

Combinations : I + II II + III I with search button (taxonomie search or vehicle card)

II I

III

Page 5: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

5 VDL Parts / 20070524

3) Search via pictograms

Note: use the last 8 digits of the chassisnr (in the second box) behind chassisnr (VIN) if this number is not unique the application will also require the first 3 digit of the chassis number

Find partnumber of pin front spoiler for chassisnr.

10320010

Page 6: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

6 VDL Parts / 20070524

Click on Front spoiler

Pos. 7 = Pin (20258018)

Page 7: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

7 VDL Parts / 20070524

Extra navigation information on screen via

Page 8: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

8 VDL Parts / 20070524

Page 9: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

9 VDL Parts / 20070524

4) Search via vehicle card

Find clutch plate for chassisnumber 10320015

Page 10: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

10 VDL Parts / 20070524

Pos. 1 = 20234502

Page 11: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

11 VDL Parts / 20070524

5) Ordering via partslist

Mention quantity and Add to order

Pos. 1 = 20234502, add to order

Page 12: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

12 VDL Parts / 20070524

6) Order overview / add item to existing order

Order overview

Direct after ordering item

Via search binder

Page 13: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

13 VDL Parts / 20070524

Change quantity

Add order lines

Enter partnumber and quantity and Finish order

Page 14: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

14 VDL Parts / 20070524

Print order and sent by fax or Make digital file * * This can be used to file your system (file type is csv)

Mention company information

Finish order

Page 15: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

15 VDL Parts / 20070524

7) Search via description

Mention description

Click on Lamp

Find headlight Futura

Page 16: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

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3 possible results

Page 17: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

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8) search via suppliers reference

Note: only use letters and digits. No separation item, spaces, dots etc.

Find VPA- partnumber of ZF 0501.319.948

Page 18: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

18 VDL Parts / 20070524

9) General functions

Note: This will be stored for this user only

A) Find extra information / add reminder

After text is saved a symbol appears

Page 19: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

19 VDL Parts / 20070524

B) Add partnumber to favourites

Select item and add to favourites

Mention extra remarks

Name a new group

Note: Find favourites via “My account”

Mention extra remarks

Name a new group

Page 20: VDL Parts Helpdesk · 2007. 7. 24. · 1 VDL Parts / 20070524 This manual helps you to identify the required parts information on the new VDL Parts website . The manual shows views

20 VDL Parts / 20070524

C) Extra navigation information on screen via