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DEALER OWNED WARRANTY CORP. D.O.W.C.

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Page 1: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

DEALER OWNED WARRANTY CORP.

D.O.W.C.

Page 2: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Randall Rabbitt Executive Vice President, National Sales Director

Jim Smolich Chief Financial Officer

Page 3: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Since 1975

Oldest licensed Warranty Company in Florida

Inventors of D.O.W.C.’s

Page 4: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Domestic onshore vehicle whereby you the Dealer has total control and captures the highest percentage of underwriting profit and investment income, available to the Dealer market, while providing the highest quality product to your customers.

WHAT IT IS

Page 5: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Gives you the dealer, greater overall return of premium capital due to: Long Term Tax Deferral Elimination of fees and taxes Greater Investment returns DOWC qualifies for insurance company treatment for federal tax purposes, allowing for taxation only on investment income if net written premium is less than $1.2 million. $0 Tax on underwriting profit with small insurance company status

WHAT IT DOES

Page 6: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

perfect for your needs, goals and growth.

You retain 100% of the underwriting profit and investment income.

All of the cash remains in your control, and all of the investment decisions

are made by you.

You decide ownership, and all DOWC decisions are retained by you. There is

no co-mingling of funds and you receive all of the benefits with no risk.

Collectively we will design your program, customizing rates, coverages

(better than factory if you so choose) and marketing materials.

We never touch/control your cash. YOU send YOUR money to YOUR

investment account, monthly or weekly.

HOW IT’S DONE

Page 7: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

We control 100% of the administration including claims and accounting.

You have immediate claims override authority.

Reports are online daily, password protected. Monthly, we do a balance sheet

and income statement for your company along with a myriad of

detailed/customized reports.

USWC has been vetted by AutoNation, Toyota, National City Bank, Key bank

and some of the most prestigious and successful dealers in the US.

We currently do business with all of the above and are 100% transparent and

willing to share any of our financial info with you the dealer and/or your

representatives.

HOW IT’S DONE

Page 8: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Significant cash flow Wealth building tool Estate planning-wealth transfer You keep 100% of underwriting profit and investment income Future Growth Total Return- 25-50% more return than other available options in

the dealer market Total control of investment decisions Total control of design including rates, coverages, marketing

materials and DOWC name Long term tax deferral due to insurance company treatment Distributions treated as dividends

Page 9: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Assets outside of the dealerships which assumes the obligation of the service contract Separate entity with no tie to dealership capital or dealers

personal assets “Crystal Ball” look forward CLP provided by Allstate Capital loans “no loan fees or handling charges”

Loans back to dealership to buy own floor plan Capital improvements Acquisitions Rainy day fund

Investment income and underwriting profit far outpace other programs available to the automotive market

USWC handles all of the day to day operations of your DOWC

Page 10: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Extremely lower Admin costs No ceding fees No premium taxes No excise taxes No annual maintenance fees No loss adjustment fees No claims fees No segregated cell fees No trust fees No run-off fees No “just because” fees No hidden fees

You the dealer will know where every dollar is every day

TOTAL TRANSPARENCY

Page 11: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

5 year service contract$2,500.00$1,000.00$1,500.00

Earnings Year 1 Year 2 Year 3 Year 4 Year 5$500 $500 $500 $500 $500

F&I CommissionExpense <$1500> <$1425> <$925> <$425> <$275>

<$925> <$425> $75 *$225Admin FeeExpense <$125>

Dealer PackExpense <$300>

Claim Expense <$_______> <$_______> <$_______> <$350>(Franchise Specific)

Total Expenses <$1925> <$275>$500

<$1425>* As policies layer on top of each

other, DOWC normally becomes taxable in years 8-12

TAX DEFERRAL

Assumptions:

Taxable Income

Selling Price (Retail Premium)F&I CostF&I Profit (Commission)

Taxable Income

Estimated 5 Year

Page 12: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

10 YEAR - PROFORMA ASSUMPTIONS

10CapitalizationInterest Rate Compounded Annually 5.00%Federal Income Tax 32.20%State Income Tax 5.30% 1 $7,027

Term

Policies Written

AnnuallyAverage Premium

Gross Written Premium Term

Policies Written

AnnuallyAverage Premium

Gross Written Premium Term

Policies Written

AnnuallyAverage Premium

Gross Written Premium

12 $0 12 $024 $0 24 $036 600 $1,800 $1,080,000 36 $0 36 $048 $0 48 $0 48 $060 300 $1,800 $540,000 60 $0 60 $072 600 $1,800 $1,080,00084 300 $1,800 $540,000

120 $01,800 $1,800 $3,240,000 0 $0 0 $0

Annual Increase Contracts Written (%) Annual Increase Contracts Written (%) Annual Increase Contracts Written (%)50.00%17.00%

ENTER $$ $125 ENTER $$ ENTER $$OR % OR % OR %

ROAD HAZARD PROTECTION PLAN

Sample Proforma - Nissan

VEHICLE SERVICE CONTRACT PRE-PAID MAINTENANCE

How Many Years of Writing?

Dealer Commission Dealer Commission Dealer CommissionProjected Loss Ratio Projected Loss Ratio Projected Loss Ratio

Administration Fee - Include CLI for Non-Florida Business

Administration Fee - Include CLI for Non-Florida Business

Administration Fee - Include CLI for Non-Florida Business

NOTESLoss Based on USWC Experience

Page 13: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

1st YEAR 2nd YEAR 3rd YEAR 4th YEAR 5th YEAR 6th YEAR 7th YEAR 8th YEAR 9th YEAR 10th YEAR

Description Model Model Model Model Model Model Model Model Model Model SummaryDeferred Acq. Cost 1,655,734 2,898,710 3,728,930 4,239,872 4,542,851 4,666,067 4,689,867 4,689,867 4,689,867 4,689,867Unearned Premium Reserve 2,907,630 5,090,418 6,548,364 7,445,628 7,977,690 8,194,068 8,235,864 8,235,864 8,235,864 8,235,864

Earned Premium 332,370 1,057,212 1,782,054 2,342,736 2,707,938 3,023,622 3,198,204 3,240,000 3,240,000 3,240,000 24,164,136 32,400,000Investment Income 33,462 98,980 161,612 221,912 281,292 340,748 381,575 420,552 460,075 500,834 2,901,042 6,047,676

Total Income 365,832 1,156,192 1,943,666 2,564,648 2,989,230 3,364,370 3,579,779 3,660,552 3,700,075 3,740,834 27,065,178 38,447,676

Claims 56,503 179,726 302,949 398,265 460,349 514,016 543,695 550,800 550,800 550,800 4,107,903 5,508,000Dealership Commission (Amortized) 166,185 528,606 891,027 1,171,368 1,353,969 1,511,811 1,599,102 1,620,000 1,620,000 1,620,000 12,082,068 16,200,000Override Commission 0 0Salaries/Bonuses/Overhead 0 0Administration Fee (Amortized) 23,081 73,418 123,754 162,690 188,051 209,974 222,098 225,000 225,000 225,000 1,678,065 2,250,000

Total Expenses 245,769 781,750 1,317,730 1,732,323 2,002,370 2,235,800 2,364,894 2,395,800 2,395,800 2,395,800 17,868,036 23,958,000Profit Before Taxes 120,063 374,442 625,936 832,325 986,861 1,128,569 1,214,885 1,264,752 1,304,275 1,345,034 9,197,142 14,489,676Tax Basis Calculation: 0Unearned Premium Reserve Chng @ 20% 581,526 436,558 291,589 179,453 106,412 43,276 8,359 0 0 0 1,647,173 (0)Deferred Acq. Cost Change @ 100% (1,655,734) (1,242,977) (830,219) (510,942) (302,980) (123,215) (23,801) 0 0 0 (4,689,867) 0Adjusted Tax Basis (954,144) (431,977) 87,306 500,836 790,293 1,048,630 1,199,443 1,264,752 1,304,275 1,345,034 0 8,335,228Total Tax Loss Carried Forward Balance (954,144) (1,386,121) (1,298,815) (797,979) (7,686) 0 0 0 0 0 0Less: Applicable Tax Loss Carried Forward 0 0 0 0 0 1,040,944 0 0 0 0 0Taxable Income 0 0 0 0 0 1,040,944 1,199,443 1,264,752 1,304,275 1,345,034 6,154,448 14,489,676

Taxable Income 0 0 0 0 0 1,040,944 1,199,443 1,264,752 1,304,275 1,345,034 6,154,448 14,489,676

Federal Income Taxes @ 32.20% 0 0 0 0 0 335,184 386,221 407,250 419,977 433,101 1,981,732 4,665,676State Income Taxes @ 5.30% 0 0 0 0 0 55,170 63,570 67,032 69,127 71,287 326,186 767,953

Profit After Taxes 120,063 374,442 625,936 832,325 986,861 738,215 765,093 790,470 815,172 840,646 6,889,224 9,056,047

Cumulative Profit After Taxes 120,063 494,506 1,120,442 1,952,767 2,939,627 3,677,843 4,442,936 5,233,406 6,048,578 6,889,224

Less: Dividends Paid 0 0 0 0 0 0 0 0 0 0

Net Worth (Includes Initial Capital) 120,063 494,506 1,120,442 1,952,767 2,939,627 3,677,843 4,442,936 5,233,406 6,048,578 6,889,224

Investable Balance for Investment Income Calculation 1,371,960 2,686,213 3,939,876 5,158,523 6,374,466 7,205,844 7,988,933 8,779,403 9,594,575 10,435,221

Admitted Net Worth 120,063 494,506 1,120,442 1,952,767 2,939,627 3,677,843 4,442,936 5,233,406 6,048,578 6,889,224 Less: Net Worth Required 145,382 254,521 654,836 744,563 797,769 819,407 823,586 823,586 823,586 823,586 Cash or Loans Available for Distribution - 239,985 465,605 1,208,204 2,141,858 2,858,436 3,619,350 4,409,820 5,224,992 6,065,638

18,000 # of Service Co Years =$8,780,199 Profit After Tax Years Production = IBT IAT IAT IBT$488 16,200,000 16,200,000 Dealer Commissions 50% 50%

0 0 Override Commissions 0% 0%0 0 Other Distributions 0% 0%

14,489,676 9,056,047 Profit (Und. + Inv. Inc.) 28% 45%30,689,676 25,256,047 Total Return 78% 95%

Tax Effected

FULLY EARNED

SUMMARY

The assumptions and methods, set forth in a separate portion of this proforma, are an integral part of the proforma and should be read in connection with a study of the proforma. Actual activity and experience could differ from the assumptions and methods used in this proforma.

Total Return of Premium# of Service Contracts Written Over 10 Years =Profit After Taxes on 10 Years Production =Additional Profit per Service Contract Sold =

Page 14: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

$32,400,000.00 Net Written Premium 100.00%

-$16,200,000.00 Dealership Commission Expense 50.00%

$16,200,000.00 50.00%

-$2,250,000.00 Administration Expense 6.94%

$13,950,000.00 43.06%

-$5,508,000.00 Claims 17.00%

$8,442,000.00 Underwriting Profit 26.06%

$6,047,675.93 Investment Income 18.67%

-$5,433,628.47 Federal and State Taxes 16.77%

$9,056,047.46 Total Back-End Profit 27.95%

Total Return of Premium

$16,200,000.00 Dealership Sale Commission 50.00%

$9,056,047.46 Back-End Profit 27.95%

$25,256,047.46 Total Return 77.95%

Sample Proforma - Nissan - Profit & Loss Model

Tax Effected150 Contracts Per Month

Page 15: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

1st YEAR 2nd YEAR 3rd YEAR 4th YEAR 5th YEAR 6th YEAR 7th YEAR 8th YEAR 9th YEAR 10th YEAR

Description Model Model Model Model Model Model Model Model Model Model SummaryDeferred Acq. Cost 1,655,734 2,898,710 3,728,930 4,239,872 4,542,851 4,666,067 4,689,867 4,689,867 4,689,867 4,689,867Unearned Premium Reserve 2,907,630 5,090,418 6,548,364 7,445,628 7,977,690 8,194,068 8,235,864 8,235,864 8,235,864 8,235,864

Earned Premium 332,370 1,057,212 1,782,054 2,342,736 2,707,938 3,023,622 3,198,204 3,240,000 3,240,000 3,240,000 24,164,136 32,400,000Investment Income 33,462 98,980 161,612 221,912 281,292 340,748 401,093 463,535 504,402 546,545 3,053,581 6,543,276

Total Income 365,832 1,156,192 1,943,666 2,564,648 2,989,230 3,364,370 3,599,297 3,703,535 3,744,402 3,786,545 27,217,717 38,943,276

Claims 56,503 179,726 302,949 398,265 460,349 514,016 543,695 550,800 550,800 550,800 4,107,903 5,508,000Dealership Commission (Amortized) 166,185 528,606 891,027 1,171,368 1,353,969 1,511,811 1,599,102 1,620,000 1,620,000 1,620,000 12,082,068 16,200,000Override Commission 0 0Salaries/Bonuses/Overhead 0 0Administration Fee (Amortized) 23,081 73,418 123,754 162,690 188,051 209,974 222,098 225,000 225,000 225,000 1,678,065 2,250,000

Total Expenses 245,769 781,750 1,317,730 1,732,323 2,002,370 2,235,800 2,364,894 2,395,800 2,395,800 2,395,800 17,868,036 23,958,000Profit Before Taxes 120,063 374,442 625,936 832,325 986,861 1,128,569 1,234,402 1,307,735 1,348,602 1,390,745 9,349,681 14,985,276

Taxable Income 0 0 0 0 0 0 0 1,307,735 1,348,602 1,390,745 4,047,082 14,985,276

Federal Income Taxes @ 32.20% 0 0 0 0 0 0 0 421,091 434,250 447,820 1,303,160 4,825,259State Income Taxes @ 5.30% 0 0 0 0 0 0 0 69,310 71,476 73,710 214,495 794,220

Profit After Taxes 120,063 374,442 625,936 832,325 986,861 1,128,569 1,234,402 817,334 842,876 869,216 7,832,025 9,365,797

Cumulative Profit After Taxes 120,063 494,506 1,120,442 1,952,767 2,939,627 4,068,197 5,302,599 6,119,933 6,962,809 7,832,025

Less: Dividends Paid 0 0 0 0 0 0 0 0 0 0

Net Worth (Includes Initial Capital) 120,063 494,506 1,120,442 1,952,767 2,939,627 4,068,197 5,302,599 6,119,933 6,962,809 7,832,025

Investable Balance for Investment Income Calculation 1,371,960 2,686,213 3,939,876 5,158,523 6,374,466 7,596,198 8,848,596 9,665,930 10,508,806 11,378,022

Admitted Net Worth 120,063 494,506 1,120,442 1,952,767 2,939,627 4,068,197 5,302,599 6,119,933 6,962,809 7,832,025 Less: Net Worth Required 145,382 254,521 654,836 744,563 797,769 819,407 823,586 823,586 823,586 823,586 Cash or Loans Available for Distribution - 239,985 465,605 1,208,204 2,141,858 3,248,790 4,479,013 5,296,347 6,139,223 7,008,439

18,000 # of Service Co Years =$9,457,065 Profit After Tax Years Production = IBT IAT IAT IBT$525 16,200,000 16,200,000 Dealer Commissions 50% 50%

0 0 Override Commissions 0% 0%0 0 Other Distributions 0% 0%

14,985,276 9,365,797 Profit (Und. + Inv. Inc.) 29% 46%31,185,276 25,565,797 Total Return 79% 96%

Tax Effected - Claims Based

FULLY EARNED

SUMMARY

The assumptions and methods, set forth in a separate portion of this proforma, are an integral part of the proforma and should be read in connection with a study of the proforma. Actual activity and experience could differ from the assumptions and methods used in this proforma.

Total Return of Premium# of Service Contracts Written Over 10 Years =Profit After Taxes on 10 Years Production =Additional Profit per Service Contract Sold =

Page 16: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

$32,400,000.00 Net Written Premium 100.00%

-$16,200,000.00 Dealership Commission Expense 50.00%

$16,200,000.00 50.00%

-$2,250,000.00 Administration Expense 6.94%

$13,950,000.00 43.06%

-$5,508,000.00 Claims 17.00%

$8,442,000.00 Underwriting Profit 26.06%

$6,543,275.59 Investment Income 20.20%

-$5,619,478.35 Federal and State Taxes 17.34%

$9,365,797.24 Total Back-End Profit 28.91%

Total Return of Premium

$16,200,000.00 Dealership Sale Commission 50.00%

$9,365,797.24 Back-End Profit 28.91%

$25,565,797.24 Total Return 78.91%

Sample Proforma - Nissan - Profit & Loss Model

Tax Effected - Claims Based150 Contracts Per Month

Page 17: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Description DOWC CFC NCFC

Premium Earned or Ceded 35,292,000 9,155,730 9,155,730Investment Income 6,801,109 2,118,000 2,198,154

Total Income 42,093,109 11,273,730 11,353,884

Claims 4,587,960 4,587,960 4,587,960Dealership Commission (Amortized) 20,822,280 n/a n/aOverride Commission 0 0 0Salaries/Bonuses/Overhead 0 0 0Administration Fee (Amortized) 3,114,000 n/a n/aPremium Tax n/a 119,024 119,024Ceding Fees n/a 274,672 366,229Excise Tax n/a n/a 91,557

Total Expenses 28,524,240 4,981,656 5,164,771

Profit Before Taxes 13,568,869 6,292,073 6,189,113

Federal Income Taxes @ 32.20%; @ 20.00% for NCFC 4,369,176 741,300 1,237,823State Income Taxes @ 6.5% 881,977 0 0

Profit After Taxes 8,317,717 5,550,773 4,951,290

Cumulative Profit After Taxes 8,317,717 5,550,773 4,951,290

Less: Dividends Paid 0 0 0

Net Worth (Includes Initial Capital) 8,317,717 5,550,773 4,951,290

Investable Balance for Investment Income Calculation 8,317,717 5,550,773 4,951,290

Captive Insurance CompanyComparison

Page 18: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

During warehouse period: Dealer forms Corporation and decides ownership

Coverage and Form Creation USWC’s compliance department handles all DOWC licensing and state/lender approvals,

as needed In conjunction with USWC, you the dealer will decide on coverage and rate structures for

VSC, pre-paid Maintenance, Road Hazard and Etch and Combo products “4 in 1”

Set kick off date USWC team conducts thorough and comprehensive Kick Off involving F&I, Sales, Service and back

office.

Accounting Decide on investment banker/strategy Retain and control 100% of reserves/underwriting profits/investment income Determine ownership: Estate Planning, Golden Handcuffs, Wealth Building, etc. Upon licensing, 100% ceding less claims and admin fees Rates and Underwriting Establish guidelines and eligibility; determine policy goodwill Determine transmittal process- E Contracting/Online Entry/USPS Establish dealer cost, any packs, commissions

Page 19: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Claims Decide claims parameters: part costs & labor

rates, pre-existing conditions, good will and approval guidelines

Establish claim payment guidelines Parts – Cost plus, List less Labor – Factory (recommended) All Data, Mitchell

Establish parameters for the use of third party inspectors for questionable claims

Establish transient claim guidelines USWC currently returns 87.6% of all claim dollars back to selling

dealer/group.

Page 20: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is
Page 21: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is
Page 22: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is
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Page 24: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Lower admin costs Elimination of fees and taxes

NO ceding fees, claims fees, premium taxes, excise taxes, annual maintenance fees, loss adjustment expenses and/or claims fees, segregated cell fees, trust expenses, etc…

Long term Tax Deferral and Tax Advantages Taxation only on investment income $0 Tax of underwriting profit Templates customized to dealers needs/wishes

Greater Investment Returns Estate planning-wealth building-capital acquisitions

Total Dealer Control Customize service contract programs including 3/3-Lifetime, Pre-Paid Maintenance, Etch, Tire & Wheel and

Combo Products Full suite of monthly Financial Reports (including balance sheet and income statement) online 24/7, password

protected Dealer knows where every dollar is every day

USWC will compile a comprehensive side by side analysis against your current program, resulting in 25-50% overall greater returns/savings.

Innovative package of aggressively priced, customized F&I and front end products, as well as in store training and income development capital.

Dividend treatment of distributions Capital loans available Fully supported by a 40 year old company which invented and specializes in DOWC’s

Page 25: Vehicle Service Warranty - wbkenterprises.comwbkenterprises.com › DOWC Presentation 11-14 Final.pdf · You, the Dealer, are set up in your own Admin Obligor (AO) DOWC, which is

Mark Macek President

Office Phone: 800-432-4566 ext. 242 Cell Phone: 954-444-0904

Email: [email protected]

Randall Rabbitt Executive Vice President, National Sales Director

Office Phone: 800-432-4566 ext. 231 Cell Phone: 954-444-0905

Email: [email protected]

Jim Smolich Chief Financial Officer

Office Phone: 800-432-4566 ext. 246 Cell Phone: 954-605-1799

Email: [email protected]