“veins are like real estate – god isn’t making anymore of it.”- ken symington “if you want...

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“Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”- African proverb Professional Realization via Collaboration

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Page 1: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

“Veins are like real estate – God isn’t making anymore of it.”- Ken Symington

“If you want to go fast-go alone, but if you want to go far-go together”- African proverb

Professional Realization via Collaboration

Page 2: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Why did I Submit this for a Presentation?

• My yearly anemic “show of hands” of belonging to a comprehensive VAS program is barely improving (BTW- time for a poll)

• You who do not are missing an important patient care and professional satisfaction “boat”

• It runs contrary to the mission of this annual meeting which is to enlighten and to network

• Because we are less of a patient advocate than we should be if we are not a member of a comprehensive team- we are less of a resource

• To get a comprehensive outcome you need a comprehensive input

• As a professional, it is our duty to function, to the best of our abilities, as part of a clinical care team- ex. Stroke, cancer, etc.., whenever it is in the best interest of the patient

Page 3: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

What does “Comprehensive” Mean ?

• You recognize all the necessary elements of what constitutes modern complete vascular care- VAD device selection, patient needs/special circumstances, catheter dressing placement and surveillance, sonographic guidance, ecg guidance, vendor relations, educational certification and ce’s, your specific political milieu , service with a conscience, risks, risk reduction , complication recognition, complication treatment and if need be-referral and patient follow up.

• You vow to excel at all of them yourself or align yourself with those who can do what you for whatever reason can not.

• Put another way: group mastery of knowledge and process

Page 4: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

What is Needed

• A team leader / figure head -analogous to a clinical coordinator, e.g., stroke program. Somebody has got to take the clinical and political heat, do the PR and be the face of your team

• Should be a small group directing the leader (s)

• Not just what device and who inserts it, but also:• Hospital staff education• VAD (nurse) assessment• VAD repeat (nurse) assessment• Purchasing cooperation• QA metrics

• Can be a model for your hospital for additional clinical improvement programs that are felt needed or linked to governmental payment incentives/ penalties

Page 5: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Vascular Access Planning- Solution Statement

“On admission, the patient will have a vascular access plan that meets his/her needs. The plan will be reevaluated at regular intervals or as patient condition changes” Implemented decision algorithm based on following FACTORS: Drug(s) Diagnosis(s Length of anticipated drug therapy Vein condition Individual, patient-specific considerations

Source: Barton & Danek. “Improving patient outcome thru CQI vascularAccess planning. J Nrsg Qual Care 1998 13(2) 77-85

Page 6: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

How to become a VAD Champion-KNOWLEDGE and CONVICTION

• Know venous anatomy• Know venous pathology and how to treat it• Know the infusates• Know and use an algorithm(s)• Know assessment methods available• Attend courses• Teach courses• Know how to place any device in your algorithm

(or know someone who can)-and do it well• Use ultrasound every time• Know where the VAD tip belongs• Know your local politics• BE WILLING TO TAKE A CHANCE

6

Page 7: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Knowledge- there is a Great Deal to Know !

The Vascular Access Certification Corporation (VACC) is an independent non-profit organization dedicated to the validation, through certification, of a specialized body of knowledge for all professionals working in the field of vascular access.

Get credentialed!

Page 8: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Picking the Right (Best) VAD – Not Easy

Variables to consider:• Drug

• Ph <5 and >9• Osmolarity >600• mOsm/L• Vesicant

• Patient• Visible veins• Palpable veins

• Location of therapy

Source: Josephson: Intravenous Infusion Therapy for Nurses (2004) PG 290

• Activities• Lifestyle

• Therapy• Time length• Location

• Underlying medical conditions• Diagnosis

Page 9: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Don’t be like me at home!

Page 10: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

You have got to have a VAD Algorithm

Page 11: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

But never forget- any Algorithm however Good it may be, is still just a Tool

• Not just what device and who inserts it, but also:• Hospital staff education• VAD (nurse) assessment• VAD repeat (nurse) assessment• Purchasing dept. and vendor cooperation• QA metrics

*THE INSERTION PROCEDURE AMOUNTS TO LESS THAN 1% OF AN AVERAGE CATHETER’S LIFETIME

Page 12: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

VAS Silos Come in All Shapes and Sizes

hospital

home care

any silo is still a silo !

Page 13: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

The Consequences of Working in your own VAD Silo

• Self importance or paranoia- depending on who you are- both bad (xenophobia)

• Over or under- estimation of abilities

• Unlikely to be as current as you could(should)be

• Lonely

• Boring

• Limiting

• Depth without breadth

• Might be financially a bad move

• Psychological , emotional, professional and intellectual blunder

*Known team sport truism- you play to the level of ability you surround yourself with

Page 14: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

 Somebody has to be in Charge – Consider Nominating IR ( if they will accept). Why IR ?

• Makes sense- that is where most VA problems end up

• Can place every device necessary

• Can fix most problems

• They have not only all the VAD’s but lot’s of very cool and often expensive gadgets to salvage the access

• They are usually very nice people

• Usually have reasonable hospital clout

• If IR does not work out for you , find some other service/ person

Page 15: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Why should IR (anyone) be Motivated to be VA Director ?

• Allows them to manage there day better by minimizing problems/ on call cases! Nip it in the bud.

• Facilitates better patient care!

• It could be someone else in charge!

• There could be no one in charge!

• Hospital might pay them a stipend! ( If IR, and in private practice then group might agree !)

• Because it is necessary!

• Because it is clinically rewarding!

Page 16: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

 Why Join/Create a Comprehensive VAD Service?Is your Status Quo Acceptable?

• It is the right thing to do for the patient

• One day you might be the patient!

• It is fun and intellectually stimulating

• Protect your job

• Protect your turf

• You might have to some day anyways just to stay relevant- “if you do not like change you will like being irrelevant even less” -General Eric Shinseki and Lack LeDonne!

Page 17: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Hospital VAD Inserters: Is it really like trying to herd cats?

• NURSES

• PA’S

• NP’S

• PARAMEDICS

• STUDENTS

• MD’S-

Page 18: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

MD’S that place VAD’s- yes these guys are like herding cats !

• IR

• Intensivists

• Hospitalists

• ER

• Nephrologists

• Surgeons- Vascular, General, Oncologic, Trauma

• Anesthesiologists

Page 19: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

 How do we get VAD Corporations who have both monetary incentive/benefit and fiscal reserves, to enlist/assist us in creating VAD teams?

• Tell them that we want it• Tell them we expect it- a patient responsibility• Tell them it shows their commitment to patient care as well as

profit• Tell them the are a key element in the advancement of vascular

access as a multi-disciplinary specialty• Tell them a greater team approach to VA results in more

appropriate placements of their devices• Convince them that those who do partner with us stand to be

the companies most apt to succeed in VA Industry

Page 20: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

How might an ideal VAD team / service be constructed in a hospital setting?

• Find your champions• Understand your political situation – everyone’s is unique• Develop political savviness- you will need it• Bring all of the stakeholders with a vested interest in VAD placement,

purchasing and care together• Show how this is a best practice• Show how it can save money and improve outcomes- (we need lots of

work / data on this- Industry resources can really help with this as well as Government)

• Let everyone else think that it was their idea ! (works great with M.D.’s)

Page 21: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

VAS Stake- Holders

• Patients

• Champions

• Inserters- paramedics (IO), nurses, mid-levels, physicians

• Hospital Administration

• Infectious Disease

• ICU especially– but really all nursing floors benefit

• Purchasing

• Risk Management

• Vendors

• Suggest a Mediator?

Page 22: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Annual Estimated Usage of VADs in U.S. vs. OUS

US data OUS Data

PIVs 375000000 836870000

Acute CVC 4208000 9600000

Tunneled 578000 794000

PICCs 3339000 1550000

Port 529500 490000

VAD’s are a Pyramid of use (and big business)

Source: Millennium Research Group 2014

8.7 million total central VAD’s

1.2 billion PIV’s

Page 23: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

VAD total US Market $- Trends

Page 24: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Know your Vendors and Know their Products

In units sold- skewed in some respects

Page 25: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Know your Vendors and Know their Products

Market leaders VAD’s with market share by product line

Page 26: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Corporate Collaboration

Page 27: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Vendor Collaboration

• We need their devices

• We need their training

• We need their sponsorship

• We must accept the sales component- after all this is the USA!

• We must try and separate substance from hype

• We trust they want to help patients

• They need to sell their products/ services

• WE ARE INEXTRICABLY INTERTWINED IN A SYMBIOTIC RELATIONSHIP- SO EMBRACE IT

Page 28: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

How can a VAD Inserter who works in a Non-Hospital Setting become Involved in an Idealized Virtual VAD Team/Service?

• Virtual VAD teams less costly and more easy to organize -fewer impediments• For you working in such a setting- Pick your "fantasy " VAD team• Know the elements of a complete VAS• Search out like-minded VA specialist with complimentary skill sets to

complete your team- you will not be successful with 11 QB’s• Be mindful of political & business impediments- develop needed strategies• AVA networks Ideal for this kind of “networking”- join one• Attend AVA meetings- meet specialists and test them as a potential network

partner• Consider loosely bound comprehensive local referral pathways- you can

control patient referral traffic – they can reciprocate- 2 way street

Page 29: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

What are the Barricades to Developing an Ideal VAD Team?

• Denying its’ importance

• Being lazy or seemingly too much work

• Not being connected- AVA networks, meetings, social media

• Not knowing or agreeing to what are the essential elements of comp VAS

• Being afraid to show your weaknesses

• Not understanding that device companies can help communicate the clinical and economic value of a VAD team

• Thinking that the status quo will last

• Thinking someone will find you instead- be proactive, make the first move

Page 30: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Convincing the Hospital: the Economics of a Comprehensive VAS

• Needs a great deal of focused research/ data. We all feel intuitively that the answer is yes- need the evidence

• Draw hospitals into our world- CLABSI can be and should be leveraged (my hospital economics with CLABSI as ex,) – great opportunity in this silver lined cloud – *av. CLABSI cost is 15-45k $

• If comprehensive VAS can accomplish a value added recognition then it will likely thrive as a comprehensive service

• Have industry assist in compiling evidence and in education

* source: Multiple

Can the resultant improvements and decreased complications exceed the potential increased costs of admin and otherwise?

Page 31: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Will non -payment for “Never Events"– present and future, be a driving factor in creating comprehensive VAD teams ? A quick summary of NE

• Never Event Hx:

Despite the widespread usage of the term "never events," the National Quality Forum (NQF) refers to these events as "serious reportable events" in all of their definitions and references.

In this editorial, we use the popular - but likely improper - term "never events" as it further illustrates the public's perception of adverse occurrences. Although the preferred terminology reverts to "serious reportable events", this definition may be unlikely be given the prevalence of the viscerally moving term "never event.“ *

.Non- reimbursable by Medicare, Medicaid and 3rd party payers following suit• Presently # are 3 related to VA- PTX, AE and CLABSI, 1 = 15-45 k $• Yes- money talks, as does being called out in public (my experience with the 5

am. Spokane news)• My Belief: More NE’s on the way with ever greater financial implications-YES more

Need for teamwork

*source: NEhttp://www.ncbi.nlm.nih.gov/pmc/articles/PMC2814808/

Page 32: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

“If you do not like change you will like being irrelevant even less” – General Eric Shinseki

You Need To Be In This Picture to stay Relevant!

Page 33: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

How to contact me:

[email protected]

WEBwww.sweetspot-venouscatheter.com

CELL (PST)509-990-4455

Page 34: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

My OWN VAS at HFH- Team Members Speak Out

•Heather Barfield•Jim Sissons

Page 35: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Heather Barfield

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Page 37: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-
Page 38: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-
Page 39: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Jim Sissons

Page 40: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Collaborating with Industry

Ryan Lemon

Strategic Marketing Manager

Bard Access Systems

Page 41: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Financial Disclosures

Please include the following information:Disclosure of Relevant Financial RelationshipsI have the following financial relationships to disclose:Stockholder in: Abbott Laboratories, Boston Scientific, C.R. Bard and HospiraEmployee of: C.R. Bard (Bard Access Systems)

Disclosure of Off-Label and/or investigative UsesI will not discuss off label use and/or investigational use in my presentation.

Page 42: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Elements of Collaboration

Listen Act Do

Page 43: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

The Med Device Development Process1

Design Ouptut (aka the product you

use)

Design Validation

Design Verificatio

n

Design Input

Manufacturing Process Validation

1FDA 21 CFR 820.30 Design Control Guidance for Medical Device Manufacturers

Page 44: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Understanding Your Problem(s)

I hear and forget.

I see and I remember.

I do and I understand.

- Confucius

Allow industry to view your procedures, listen to your administration concerns as often as you can and together we provide solutions.

Page 45: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Attributes of a Great Industry Partner

• Patient Centric• Safety 1st

• Satisfaction

• Consistently researching to understand the problem• Blind surveys, interviews, watching procedures “feeling the pain”• Empathetic that your job satisfaction is important too

• Providing support• Clinical education• Product training, re-training intervals• Assist with justification (e.g. a VAS team) and evidence• Explains the reason for the product solution & shows you how it works

Page 46: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Attributes of a Great Healthcare Provider Partner (aka-You)

• Patient Centric• Safety 1st

• Satisfaction

• Straightforward• What we NEED to hear vs want to hear

• Objective Minded• Data driven – show us the problem versus tell us • Collaborative – (unbiased to brand)• Provide the entire perspective (let’s not create unintended consequences)

Page 47: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Become a comprehensive team member

• Collaboration leadership works…for us and you

• Collaboration drives changes in improving healthcare

• Driven by deep understanding of needs, wants and preferences

• Fueled by curiosity

• Delivering value is timeless and global

• Medical device developers seek your input

Page 48: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

We are listening and committed

2015

Page 49: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Thank you

MC-PP-887

Page 50: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

CollaborationJudy Thompson MSN, RN, VA-BC

Page 51: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Financial Disclosures

Please include the following information:I have the following financial relationships to disclose:

Clinical Education Manager - Teleflex MedicalVascular Access Specialist – Sharp HealthcareEmployee - Kaiser Permanente

I will not discuss off label use and/or investigational use in my presentation.

Page 52: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Why Collaborate?

•No one person has all the answer•Common Goals

Page 53: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

How has Collaboration effected my Practice?

• Enabled my advancement of practice• Opened Opportunities• Increased Patient Safety

Page 54: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

How to use Collaboration in your Daily Practice?

• Leave your ego at the door• It’s not about ‘your’ point• It’s about ‘the’ point• Attention to Bias

Page 55: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

How to use Collaboration in your Daily Practice?

• Focus on Listening• Be ‘In the Moment”• Computer• Phone• Text• Response

Page 56: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-
Page 57: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

MC-PP-887

Page 58: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Jack LeDonne

Page 59: “Veins are like real estate – God isn’t making anymore of it.”- Ken Symington “If you want to go fast-go alone, but if you want to go far-go together”-

Know your Vendors and Know their Products

• Pie Chart market leaders breadth of product lines