veritas netbackup 8.0 blueprint opscenter · netbackup blueprints are designed to illustrate key...

Veritas NetBackup 8.0 BlueprintOpsCenterBackup and Recovery Technical Education Services

2 © 2017 Veritas Technologies LLC. All rights reserved.

Disclaimer

Attention

This forward-looking indication of plans for products is preliminary and all future releasedates are tentative and are subject to change.

Any future release of the product or planned modifications to product capability, functionalityor feature are subject to ongoing evaluation by Veritas, and may or may not be implementedand should not be considered firm commitments by Veritas, and should not be relied upon inmaking purchasing decisions.

ATTENTION


Diagrams containing objects representing 3rd-party platforms and applications

Important Notice

This NetBackup Blueprint presentation includes example diagrams that contain objects thatrepresent applications and platforms from other companies such as Microsoft and VMware.These diagrams may or may not match or resemble actual implementations found in enduser environments. Any likeness or similarity to actual end user environments is completelyby coincidence.

The goal of the diagrams included in this blueprint presentation is not to recommend specificways in which to implement applications and platforms from other companies such asMicrosoft and VMware; the purpose of these diagrams is to illustrate NetBackup bestpractices only.

For guidelines and best practices on installing and configuring applications and platformsfrom other companies, please refer to best practice documentation and other resourcesprovided by those companies.


How to use

NetBackup Blueprints

NetBackup Blueprints are designed to illustrate key customer data protection challenges and to demonstrate how NetBackup solves them.Each Blueprint consists of:• Pain points - current challenges a customer faces• Whiteboards/example diagrams – illustrations of the NetBackup solution• Configuration walkthrough – step-by-step configuration guide of the NetBackup

solution• Best practices - NetBackup best practices to avoid common pitfalls

Use Blueprints to present NetBackup best practice implementation examples.


Contents

Whiteboards & Example Diagrams

Fundamentals

Introduction

Installation

Debug Logging and Tools5

4

3

2

1

Introduction


Introduction

• While NetBackup has reporting options, OpsCenter has many more options available to pull information from NetBackup.

• Who should use it?

– Anyone who has multiple supported NetBackup versions – such as 7.7.1 and 7.7.3 –then OpsCenter can pull data from each of these Masters and combine the information into a single report.

• If you have multiple NBU Masters, OpsCenter allows them to see all of the jobs across all of the masters.

• There is no limit to the number of Jobs that can be reported on, performance can suffer after 150k jobs per day.

– However in OpsCenter 7.6 and later we have customers running more than 150k jobs per day across the NBU domain that are happy with the performance.


What Is It?

• OpsCenter is a Web based software application that provides visibility into the data protection environments.

• It allows you to o Monitor and Manage NetBackup and NetBackup 52xx Appliance setupso Generate alerts depending on defined conditionso Proactive vs. Reactive managemento Create and customize “Views”o Groups of NetBackup Objectso Comprehensive reporting optionso Restore files and folders using Operational Restore


What Can OpsCenter Do?

• Using Views can help a customer group machines or other NBU objects into a single group which makes reporting easier and more granular. If they use SLP’s, or Dedupe, or are an Appliance customer the reports and alerts in OpsCenter can greatly enhance the experience.

• It can monitor what is going on in the NetBackup environment using the initial dashboard which is a live overview of what is going on.

• Using Alerts to proactively monitor what is happening can help avoid critical situations such as the catalog filling up, or all of the drives being down.

• Reporting is where OpsCenter really shines. Point and Click reports to help customers see what happened in their NetBackup environment over the weekend, or last night, or any time frame up to 60 days ago using base OpsCenter, and much longer using OpsCenter Analytics with an unlock key.

• Restores of flat file data using Operational restore provides the ability to search for files across multiple clients and masters; something that can’t be done with the NBU restore GUI.


Advantages

• Central location to view Backup data for multiple backup domains• Capability to monitor storage utilization, backup/restore results, policy

administration, and much more• View Based Access Control limits access based on a define Role• Provides alerting to send out direct emails or SNMP notification when an

alert condition is met• Allows customized reporting options which can assist with compliance,

business planning, and service level agreements


High Level Architecture

OC Server

BackupProducts

VxAT- authentication

OC database

Web server- GUI console

OC agent

View Builder

Fundamentals


A Change Since OpsCenter 7.7.3

• OpsCenter interface requires HTTPS protocol• Starting in NetBackup 7.7.3 the OpsCenter interface must be accessed

through– https://server:port/opscenter– instead of through http://server:port/opscenter.

• For security reasons, OpsCenter no longer supports access to the GUI through the HTTP protocol. HTTPS must be used instead.


OpsCenter vs OpsCenter Analytics

Reports

OperationalPoint-and-clickBusiness-level

Custom wizardCustom SQLChargeback

OperationalPoint-and-clickBusiness-level

Custom wizardCustom SQLChargeback

Data

30-60 day history

Near-term focus

Data retentionHistorical/future

30-60 day history

Near-term focus

Data retentionHistorical/future

Function

Manage alertsNBU monitoringSimple viewsBE/PD/EV

support

3rd-party dataAdv. Custom

SQLManage viewsCSV imports

Manage alertsNBU monitoringSimple viewsBE/PD/EV

support

3rd-party dataAdv. Custom

SQLManage viewsCSV imports

Audience

Backup adminArchive adminMessage adminDBA/Sysadmin

Storage arch.IT ManagementFinance/Legal/H

RInt/ext

customers

Backup adminArchive adminMessage adminDBA/Sysadmin

Storage arch.IT Management

Finance/Legal/HRInt/ext

customers

OpsCenter Analytics(licensed version of OpsCenter)

OpsCenter (does not require any license)


Components

• OpsCenter Master– Heart of the architecture– Web application in front of a database that stores information sent from NetBackup for

reporting purposes– Supported on Windows and UNIX platforms.

• OpsCenter View Builder– Create, Modify, and Manage OpsCenter Views

• OpsCenter Agent– Only required for license reporting as of 8.0

You must install OpsCenter Server, Agent, and View Builder of the same versions. For example, Server 8.0 is compatible only with Agent 8.0 and View Builder 8.0.


Components: OpsCenter Server

• Install OpsCenter Master on separate server from NBU Master• Uses Sybase ASA database

– Starting from OpsCenter 8.0, the database password is set to an auto-generated string during installation.

– During OpsCenter upgrade, the installer retains the old password, if you had changed it from the default value. During upgrade, if the password is still the default one, that is 'SQL', the installer changes it to an auto-generated string. You can change the database password using the changeDbPassword utility

– For more information, refer to https://www.veritas.com/support/en_US/article.v28386705_NBU_Ops_Web

• Access the OpsCenter GUI from any web browser– Check compatibility list for supported browser versions

• “All in one” installation included on OpsCenter installation mediaCan share NBU Master in very small (less than 1000 jobs per day) environments


Components: View Builder

• A View is a grouping of NetBackup Objects – All clients used for Finance Servers– All Masters in the Chicago Data center

• View Builder is a separate install included on the OC install media– Requires login credentials

• Directly connects to the OpsCenter Master– Fetches the existing object view definitions from database and displays them in the

View Builder console– Actions performed using the View Builder console are then stored in the OpsCenter

database


Components: OpsCenter Agent

How does it work? – Data sent from NetBackup Masters using NBSL– Data is stored in OpsCenter database – separate from NetBackup database– It relies on the Java Runtime Environment (JRE) to perform its functions. – Uses embedded AT (Product Authentication Service) to authenticate itself with the

OpsCenter Server

Note: starting in 7.7.2 support for monitoring and reporting on 3rd party products such as TSM, Legato, etc. were dropped.

Enterprise Vault was dropped and no newer versions of BE were added.


Software Components Used By OpsCenter

• Veritas Private Branch Exchange (PBX)PBX lets applications share a common TCP/IP port, which reduces the required number of open ports in firewalls. PBX also integrates with the Product Authentication Service to allow for authenticated connections and non-authenticated connections. Because PBX is an independent component, its port number can be changed using PBX configuration files.

• JRE (Java Runtime Environment)The Veritas NetBackup OpsCenter Web server and the OpsCenter application require this component


How It Collects Data From NetBackup?

• The NetBackup data collection and management logic that OpsCenter uses is built into NetBackup master servers. This logic is included in the NetBackup Service Layer (NBSL)

• If NBSL stops, OpsCenter may not capture any changes that were made to the NetBackup configuration– When NBSL restarts, OpsCenter correctly recaptures the latest state

• The OpsCenter server software collects data from NBSL in the following ways:– Initial data load– Listening for change notifications

Refer to following article for more details:http://www.veritas.com/docs/000113641

Whenever OpsCenter server software starts, or when a master server is added to OpsCenter, the OpsCenter server starts collecting all the available data from NetBackup master server into the OpsCenter database using NBSL. The initial data load happens serially for each data type. As soon as the initial data load is complete, OpsCenter server software listens to the notifications from NBSL for any change in NetBackup data, and updates the OpsCenter database.

Whiteboards & Example Diagrams


Accessing The Console

• Use the URL that is presented at the end of the OpsCenter Server installation to access the OpsCenter console. Alternately type the following in the Web browser address bar: – https://<server-host>/opscenter

• By default, OpsCenter tries to run on port 443 (HTTPS). If port 443 is not available, OpsCenter can use a different port.

• To know more about the HTTPS port that OpsCenter uses, run the configurePorts utility. (INSTALL_PATH\OpsCenter\gui\bin\goodies\configurePorts.bat )

• Log on as admin (user name) /password (password) on the private domain: OpsCenterUsers(vx)


Getting Started

• OpsCenter 8.0 provides you with the Getting Started feature that assists you in the initial OpsCenter configuration.

• When you logon to OpsCenter 8.0 for the first time, you need to do a few initial configurations in the following recommended sequence to start monitoring NetBackup.

• You can carry out these tasks using other tabs and screens across the OpsCenter GUI. However, the OpsCenter Getting Started feature provides four simple set of wizards and GUI screens that help you do all the required configurations in one go.

• Once you do all these configurations, NetBackup data collection begins. You can then generate the required reports using the Reports tab.

Security AdministratorThis is a super admin user who can perform all OpsCenter functions including user management.

AdministratorThis user can perform all OpsCenter functions except for user management.

OperatorThis user is not involved in activities that are related to managing users, OpsCenter Server, and NetBackup configuration.

Restore OperatorThe role of this user is to mainly perform restore operations. The Restore Operator can monitor, perform alert operations and run standard or custom reports.

ReporterThe role of this user is to mainly generate the operational and business-level reports for further analysis.


OpsCenter User Roles

Starting from OpsCenter 7.6, you can also assign a user role to a user group of an authorized AD / LDAP domain. The same user role is assigned to each user of the authorized domain group.


OpsCenter GUI Console Components

Menu tabs and subtabs

Timeframe filtersContent pane Format content Title bar links

Alert Summary

Details Pane

Table settings icon

Detail tabs

Quick links

View Pane

Maximize / Minimize

Task Pane

(whole left side)


Monitoring NetBackup

• Default Overview Homepage• Centralized view for NetBackup Operations


Monitoring NetBackup: Subtabs

Subtab FunctionalitiesJobs Provides centralized view of all jobs

Services View all NetBackup Services, add custom filters

Policies Displays policy history and details. Allows to enable/disable/manually run the policies

Media View media status, freeze/unfreeeze/suspend/unsuspend the media

Devices View the tape devices status, up/down tape drives

Hosts Filters by severity. View audit log details, integrates with NBAC if configured.

Alerts Filters by severity. Allows to manage the alerts

Audit Trails View audit log details, integrates with NBAC if configured.

Cloud Monitor NBU cloud storage activityView chargeback reports for cloud

Appliance Hardware Monitor NBU appliance hardware health, connect directly to appliance console


Managing NetBackup

View and manage your NetBackup environment, including OpsCenter alert policies, storage, devices,restore, hosts and Deployment Analysis


Managing NetBackup: Subtabs

Subtab FunctionalitiesAlert Policies Create NetBackup-Specific alerts

Storage and Devices-

Are similar to monitor>storage and monitor>devices tabs in NetBackup Administration console

Restore Perform operational restore or Guided recovery operations. The Restore subtab is not visible when you log on as Reporter.

Hosts Enable auditing and retention for master serversNetBackup Licensing

Run the reports about traditional and capacity licensing.


Alerting

• OpsCenter comes with a set of predefined alert conditions. • You can create alert policies based on these alert conditions to detect

when something goes wrong in your NetBackup environment and troubleshoot NetBackup.

• The alerts help you to anticipate and handle problems before they occur. • You can receive these alerts by logging on to OpsCenter, and also by

email or SNMP traps. You can specify email and SNMP recipients while creating an alert policy.

• Alert conditions can be divided into the following categories:–Event-based alert conditions

For these alert conditions, OpsCenter retrieves data from NetBackup based on notifications from NBSL.

–Periodic alert conditionsFor these alert conditions, OpsCenter retrieves data from NetBackup based on a wait time (of up to 15 minutes).


Configuring Alerts

Various alerts conditions available in OpsCenter.


Alerting Enhancements in 7.7.3

• Alerting is enhanced in OpsCenter 7.7.3 for the following alert types:o High Job Failure Rate

o High Drive Down

o High Suspended Media

• When Alerts trigger, a link has been added under the “Details” Tab– Clicking on this link will show additional links that can be used to provide additional info– Information will be shown based on the link clicked (Master, Media, Client etc)

• Additional information with filtering – Very useful in large environments using the three Alerts noted


Alerting Enhancements In 7.7.3: Example –High Job Failure

Click Here To View Details


Alerting Enhancements in 7.7.3: Example –High Job Failure-Detail Summary (1)

Detail Summary...Click on master server/client/policy


Alerting Enhancements in 7.7.3: Example –High Job Failure-Detail Summary (2)

Failed Job Summary is shown for the clicked Job ID


Reports

Default report templates


Some Advanced Basic Reporting Options

Following are some of the advanced Basic Reporting Options available in OpsCenter:

• Advanced Success Rate Report • All Failed Backups (similar to ASR but focuses on failures)• Consecutive Failures• Clients Risk Analysis• Virtual Client Summary

Starting from OpsCenter 7.6, the following products are not supported: Enterprise Vault (EV), IBM Tivoli Storage Manager (TSM), EMC Networker (EMC). You will not be able to view any archiving or Enterprise Vault-specific reports.


Reports: Subtabs

Subtab FunctionalitiesReport Templates

Set of Report Templates that have parameters set to default values. You can modify the default parameters and generate reports to view the required data.

My reports You can save generated reports for your future use. These saved reports are stored in the My Reports tab.

My dashboard Your saved reports are preserved in My Reports tab, which you can select and publish on My Dashboard tab. You can add only 10 reports in a dashboard.

Schedules Provides a way to export or email a report on a specific schedule. For this task you need to create a report schedule that is associated with a time schedule on which the specified reports are exported or emailed.

Manage Folders

you can add new report folders, edit names of the existing folders, or delete them.


Creating A Custom Report (1)

In addition to using the default reports, you can use the Custom Report Wizard to create custom reports that are unique to your installation.


Creating A Custom Report (2)

As you work with different report categories, the wizard displays different parameters. Many of them are used for multiple report categories, and they appear in different combinations for each type.

For more information, refer to http://www.veritas.com/docs/000050085


Running A SQL Query (1)

Select this option to create a report using SQL query. Only OpsCenter Analytics users can access the custom SQL query function.


Running A SQL Query (2)

Click this link to open the PDF that contains detailed information about the OpsCenter database schema

This example query will be used to view all NetBackup master servers that monitored and managed by OpsCenter

Output of the above query which can be saved as a custom report.


Settings Tab

Settings tab allows you to customize the OpsCenter server, define user preferences, add and configure views etc.


Settings: Enabling Data Collection

You can disable or enable OpsCenter data collection for a particular managed NetBackup master server or an appliance master server depending on your needs.


Settings: Subtabs

Subtab FunctionalitiesUser Preferences

Set your preferences, such as default locale or time zone and personal details, such as email ID or name. You can also change your password

Configurations Allows you to configure SMTP server, host alias, object manager, tape library. You can specify the data purge options, manage license keys ,collect data from here.

Views OpsCenter displays all view types that are supported by OpsCenter View Builder under this tab. However, you cannot perform operations like add, edit, delete, manage nodes and objects from the OpsCenter GUI on view types like File System. You need to use the OpsCenter View Builder.

Users Add, edit or delete users and user groups

Recipients Specify the recipients to whom you want to send alert notifications or email reports.

Chargeback Is available only to NetBackup OpsCenter Analytics users.You can choose the currency that you want to be displayed on cost reports. If you have OpsCenter administrator privilege, you can set multiple global currencies, one of which can be set as default currency. You can set the cost variable, cost formulae, and cost estimation that you want to run the cost reports.


Managing Views• A database view is a restricted presentation of data by particular

constraint.– For example, an employee database may have a view that restricts presentation to

“employee.state = “oregon”. – In this way employee data for Idaho is excluded without having to specifically mention it.

• NetBackup OpsCenter views are logical groups of IT assets (master servers or clients) organized in a hierarchical manner. – A Security Administrator or an Administrator can create views either from OpsCenter

console or the OpsCenter View Builder (formerly called Java View Builder) and make them available in the OpsCenter console.

• OpsCenter has a default view, “All Master Servers”. All data is related to the NetBackup master servers from which it originated.

Refer to this technote to know more about OpsCenter views:http://www.veritas.com/docs/000050459


Example Of A View

Installation


Installation Notes• The NetBackup media kit comprises NetBackup DVDs as well as

OpsCenter DVDs.• You can install OpsCenter Server on a physical computer or a virtual

machine (VM).• Installation on a NetBackup master server or media server is possible if

you want to monitor only one master server with a maximum of 1000 jobs per day.

• To monitor more than one master server, we recommends that you install the OpsCenter server software on a separate standalone server.

• Refer the following checklists before installing OpsCenter.– http://www.veritas.com/docs/000049973


Installation Procedures• Installing OpsCenter Server on Windowshttp://www.veritas.com/docs/000049995• Installing NetBackup OpsCenter Server on UNIXhttp://www.veritas.com/docs/000049997

• Installing OpsCenter Agent on Windowshttp://www.veritas.com/docs/000049996• About clustering OpsCenter http://www.veritas.com/docs/000049975

• Installing OpsCenter View Builder on Windowshttp://www.veritas.com/docs/000049998


Installation Checklist (1)

• Ensure that no other installation is in progress while you install OpsCenter.

• Enable 8.3 file name creation and restart the host • Ensure that the antivirus software is disabled before you install OpsCenter• Ensure that your OpsCenter server is configured as a fixed host with a

static IP address


Installation Checklist (2)

• Ensure that the fully qualified domain name (FQDN) of your OpsCenter Server has no more than 44 characters

• For a new OpsCenter installation, ensure that the database directory sufficient space

• The database can grow to over 100GB in a large environment however this takes time

• In a clustered environment, install OpsCenter on the active node and then on passive nodes.


Sizing Considerations For OpsCenter Server

• The size of your OpsCenter server depends largely on the number of NetBackup objects that OpsCenter manages. The NetBackup objects that determine the OpsCenter server size are the following:

• Master servers, policies, jobs, media, images, SLPs• Review following article for sizing guidelines:

http://www.veritas.com/docs/000116385


Sizing Considerations-Example

System Configuration

No of master servers

No of alerts No of job policies

No of media No of jobs per day

2 Processors,8GB RAM

0-20 0 - 10,000 0-200 0-1000 0-20,000

4 Processors, 8 GB RAM

20-40 10,000-40,000

2000-4000 1000-10000 20000-40000

8 Logical Processors,8 GB RAM

40-60 40,000-60,000

4000-6000 10000-50000 40000-60000

16 Logical Processors,16 GB RAM

60-100 60,000 -1,00,000

6000 –10,000

50000-1,00,000

60000-150000

Minimum hardware requirements and recommended settings for installing OpsCenter server software.

Debug Logging and Tools


Troubleshooting : Important Log Files (1)

OpsCenter Server Logs PathOpsCenter Server Windows : <install_path>\OpsCenter\server\logs\58330-148-*.log

Unix : /opt/SYMCOpsCenterServer/logs/58330-148-*.logData Purge log Windows : <install_path>\OpsCenter\server\logs\purge-status.log

Unix : /opt/SYMCOpsCenterServer/logs/purge-status.logSMTP Mail log(Alerts & Reports)

Windows : <install_path>\OpsCenter\server\logs\mail_<time_stamp>.log

Unix : /opt/SYMCOpsCenterServer/logs/mail_<time_stamp>.logSNMP Trap log(Alerts)

Windows : <install_path>\OpsCenter\server\logs\trap_<time_stamp>.log

Unix : /opt/SYMCOpsCenterServer/logs/trap_<time_stamp>.log


Useful Documentation• What's new in NetBackup OpsCenter

http://www.veritas.com/docs/000002983• About tuning OpsCenter for more performance

http://www.veritas.com/docs/000049121• Links to Release Notes, OpsCenter Administration , Performance and

Tuning ,and Reporting Guidehttp://www.veritas.com/docs/000003387

• Backing up OpsCenter database in case of a disasterhttp://www.veritas.com/docs/000121938

• Restoring the OpsCenter databasehttp://www.veritas.com/docs/000122608


Troubleshooting: Important Log Files (2)

OpsCenter Web GUI Logs

Path

OpsCenter Web GUI Windows : <install_path>\OpsCenter\gui\logs\58330-147-*.logUnix : /opt/SYMCOpsCenterGUI/logs/58330-147-*.log

Tomcat Windows : <install_path>\OpsCenter\gui\webserver\logsUnix : /opt/SYMCOpsCenterGUI/webserver/logs

Log Name Path

OpsCenter Agent Windows : <install_path>\OpsCenter\agent\logs\58330-146*.logUnix : /opt/SYMCOpsCenterAgent/logs/58330-146*.log

OpsCenter View Builder Windows : %HOMEPATH%\admingui.log

Thank you!

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