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Version upgrade

Overview ■ Overview of Version Upgrade

The system software version is upgraded in 2 steps, downloading and writing the new version of the system software.

● Downloading System SoftwareThis machine supports the following 3 downloading methods.1. Download via the service support tool (hereinafter “SST”)

Connect this machine to the PC by the cross cable to download the system software using SST installed in the PC.2. Download using the USB memory storage device

Insert the USB memory storage device storage device to the slot of the machine and download the system software stored in the device.3. Download via Contents Delivery System (hereinafter “CDS”)

Access to CDS via Internet to download the system software directly to the machine.

System CD

System SoftwareCDS

Copy theSystem Software

SSTSystem Software

USB memorystorage device

Host Machine

Done

Restart

Automatically restarted

Download mode

Updater

System Software

Normal mode /(Safe mode)

Write thesystem software

Activate the machine with the new system software version

USB menu

System Software

Temporary Memory Space

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■Writing System SoftwareThe system software downloaded in either of the above-mentioned methods is stored in the temporary memory space.After the system software is successfully downloaded, restart the machine to write the software in the machine.In case the main power switch is turned OFF during the writing process, the machine may not be started.This machine supports the remote version upgrade via CDS. When upgrading the system software via CDS, the warning message is shown on the control panel to alert the user not to turn OFF the power switch.

When the system software is successfully written, the machine is automatically restarted to activate the downloaded system software.If any error occurs during the writing process, the error code, E753-0001, is shown.The name of the system software component is shown to the left of the error log message, “version up…..error”. Check the name if the software is for the option not attached to the machine. If so, turn OFF / ON the machine to recover the error (see Troubleshooting for details).

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■ Download ModeWhen the version is upgraded via SST or with the USB memory storage device storage device, start the machine in Download mode. This machine has the following 2 Download modes similarly with other iR-series models.

● Normal mode(recommend):• Start from Copier > FUNCTION > SYSTEM > Download.

● Safe mode:• Press 2 and 8 keys simultaneously on the numeric keypad when turning on the power.

NoteUsually use Normal mode.Use Safe mode when you cannot use a service mode or an HDD format.

The normal mode of iR-ADV is different from the conventional iR series in two points of the following. • It is not necessary to do ON of power switch with while pushing 1+7 keys to 10 key.

With a service mode, You can start a normal mode.• When entering Download mode, be sure to go into Service mode after all items of main menu have been displayed.

This machine reads the version information of system software when it starts. You must start Download mode after the version information has been obtained.

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■ System Software ComponentsThe table below shows the system software components for this machine.

This machine holds the increased number of system software components compared

to conventional iR machines to meet vastly extended functionality.

Software to be upgraded Display on SST

How to upgrade versions

Remarks

Registered name of product

Name of system software

SST USB memory

Others

Host Machine

Main Controller iA4045 SYSTEM ○ ○ -MEAP Controller

MEAPCON ○ ○ -

Language Module

LANGUAGE ○ ○ -

Controller System Error Diagnosis

BCT ○ ○ -

Remote UI Contents

RUI ○ ○ -

RUI portal RPTL ○ ○ -UI-BOX BOX ○ ○ -UI-COPY COPY ○ ○ -UI-Intro INTRO ○ ○ -UI-SEND SEND ○ ○ -Voice Synthesis Dictionary

TTS ○ ○ -

Paper Type Information File

MEDIA ○ ○ -

Service Mode Contents

SMCNT ○ ○ -

Printer Controller

DCON ○ ○ -

WebDAV Contents

WEBDAV ○ ○ -

Resources for Web Browser

BROWSER ○ ○ -

Reader Controller(2-sided Double Pass)

RCONS ○ ○ - DADF-AG1

FAX Board Boot Program

G3CCB ○ ○ - Super G3 FAX Board-AK1/Super G3 2nd Line Fax Board-AK1/Super G3 3rd/4th Line Fax Board-AE1

Fax Board Main Program

G3CCM ○ ○ - Super G3 FAX Board-AK1/Super G3 2nd Line Fax Board-AK1/Super G3 3rd/4th Line Fax Board-AE1

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Software to be upgraded Display on SST

How to upgrade versions

Remarks

Registered name of product

Name of system software

SST USB memory

Others

Host Machine Key/Certificatefor Encrypted Communication

iAxxxx KEY ○ ○ -

OCR Libraly SDICT ○ ○ -Staple Finisher-G1/Booklet Finisher-G1

Finisher Controller

FIN_G1 FIN_CON ○ ○ - Staple Finisher-G1/Booklet Finisher-G1

Saddle Controller

SDL_CON

○ ○ - Booklet Finisher-G1

External 2-hole Puncher B1

Punch Controller

EXP_B1 EXP_CON

- - ○ External 2-hole Puncher B1

Inner Finisher-D1

Finisher Controller

IFN_D1 FIN_CON ○ ○ - Inner Finisher-D1

Inner 2 Hole Puncher-A1

- - ○ Inner 2 Hole Puncher-A1

■ Note on Download Process

Warning: Never turn OFF the power during the download / writing process.

Turning off the power during the download / writing process may cause a failure of machine start-up at power-on.

If this occurs, start the machine in Safe mode (by pressing 2 and 8 keys simultaneously on the numeric keypad).

When the machine is successfully started in Safe mode, execute formatting of BOOTDEV partition, retry downloading the system software.

CAUTION:

Be sure to use normal mode when using download mode except in a case where it is not possible to start this machine and enter service mode.

In safe mode, version information of SYSTEM, MEAPCONT, LANGUAGE, RUI, and SDICT can be obtained, but version information of other system software such as DCON and RCON cannot be obtained. Therefore the following points to note are required when downloading in safe mode.

[RCON]

The version is not upgraded except in a case where Single mode of SST is used or when "Overwrite all" of USB download menu is used.

[DCON and others]

The following symptoms occur when SST (Single mode) or USB download menu (Auto) is used.

• The time for download/write becomes longer because the software is overwritten even when system software of the same version is being written.

• A confirmation message is not displayed when a lower version is going to be downloaded.

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Version Upgrade via SST ■ Overview

The system software can be downloaded either of the two modes below via SST.• Assist mode(recommended)• Single mode

Assist mode provides the following features.• Attached option types are automatically recognized.• The new versions of the system software for attached option types are automatically

searched.• The set of system software with interactive behavior confirmed is automatically

downloaded.• The accessories attached to the host machine are automatically recognized to download

the system software for each accessory.

Single mode provides the following features.• The system software download individually are possible.• The HDD format by manual operation are possible.• The service mode password reset are possible.• Upload and the download of data are possible.

This machine holds a number of system software components that mutually interacts during operation. Behaviors of such system software should be confirmed when these are downloaded as the set. Thus, Assist mode is basically recommended to download the system software for this machine.

NOTE:Use Single mode only when any of the following conditions is met.• When downloading some the system software components, i.e. DCON, RCON or options.• When reloading the system software after HDD is formatted

● Downloading the System SoftwareSystem software is saved in the temporary storage area on HDD after downloaded with SST.Restart the machine after download so that it will be written to the system area, and the flash ROM.After the writing has been completed normally, this machine automatically restarts with the new system software.

FLASH ROM

HDDSystemSoftware

SystemSoftware

<<<<< download shell >>>>>[ SYSTEM JPja-m ] - - - -[ SYSTEM ZZ ] - - - - - - -[ SYSTEM JPja-w ] - - - -[ SYSTEM ZZ ] - - - - - - -[ FONT F ] - - - - - - - - - -[ FONT G ] - - - - - - - - - -+++ Switch OFF the power then ON. +++

Upgrading completeUpgrading completeUpgrading completeUpgrading completeUpgrading completeUpgrading complete

- - - Download Mode - - -[ iR2270i-JPjaxxxx-MN.dsh ] - - - - - - - - - -[ iR2270iM-JPjaxxxx-1F77-MN.PRG ] - - - -[ iR2270iM-ZZjaxxxx-49AD.PRG ] - - - - - - -[ iR2270iW-JPjaxxxx-5C16-MN.PRG ] - - - -[ iR2270iW-ZZjaxxxx-A825.PRG ] - - - - - - -[ iR2270iF-JPjaxxxx-DE96-ICC.PRG ] - - - -[ iR2270iW-ZZjaxxxx-A825.PRG ] - - - - - - -[ iR2270iG-JPjaxxxx-EC30-ICC.PRG ] - - - -

CompleteCompleteCompleteCompleteCompleteCompleteCompleteComplete

HDDSystemSoftware

Temporarystorage area

System area

BOOT area

2)

4)

5)

The system software is downloaded.1)

3)

Temporarystorage area

The main power switch is turned off and then on.

The main power switch is turned off and then on.

The machine starts up using the new version.

Writing takes place.

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■ Copying System Software

● System CD -> SSTCopy the system software stored in the system CD to SST.

NOTE:The system software is compressed if the file size exceeds the CD memory capacity.If the above is the case, decompress the file before copying it to SST.

PreparationRequirements:• PC with SST Ver.4.41 or later installed• The system CD for this machine

Steps to copy the system software1) Start the PC2) Set the system CD in the PC3) Start SST4) Click “Register Firmware” button.

5) Select the drive where the system CD is set and click “Search” button.

6) The system software stored in the system CD is listed. Uncheck the box(es) for unnecessary folder(s) and/or system software and click “Copy” button.

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7) The message is shown when the system software is successfully copied. Click “OK” button. ■ ConnectionThe following IP address is automatically set for this machine at start-up in Download mode.• IP address:172.16.1.100• Subnet mask:255.255.255.0When the PC with SST installed is connected to this machine, change the PC network address to the following.• IP address:172.16.1.160• Subnet mask:255.255.255.0• Default gateway: arbitrary

CAUTION:

If the PC has the connection to the network, the settings changed to the above-mentioned may cause network failures due to redundant IP addresses, etc. Ensure that the PC is disconnected from the network when you change the PC network settings. Alternatively use the cross cable to connect the PC to this machine.

PreparationRequirements• PC with SST Ver. 4.41 or later installed and the system software for this machine is stored• Cross cable

10Base-T: Category 3 or 5100Base-T: Category 51000Base-T: Enhanced Category 5 (CAT5e) or later

CAUTION:

Disconnect USB memory storage device storage devices if connected.

Communication to SST is disabled in this machine if any USB memory storage device storage device is recognized. SST and the USB memory storage device storage device cannot be used concurrently.

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IP address : 172.16.1.100Subnet mask : 255.255.255.0

IP address : 172.16.1.160Subnet mask : 255.255.255.0

Cross cable 10Base-T : category 3, 5 or later100Base-TX : category 5 or later1000Base-T：Enhanced Category 5 (CAT5e) or later

Steps1) Use the cross cable to connect the machine to the PC with SST installed.2) Turn on the main power switch of this machine.3) Enter Service mode to start the machine in Download mode.

Select COPIER > FUNCTION > SYSTEM > DOWNLOAD and press [OK].

4) Check the IP address of the PC.Go to Start menu to select Program > Accessory > Command Prompt.Type IPCONFIG and press [Return] to see the network settings of the PC.If any discrepancies from the description in the figure below are found, change the network settings of the PC.

CAUTION:

The network settings are not shown with IPCONFIG if the PC is disconnected from the network. To check the settings, connect the PC to this machine at power-on by the cross cable.

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■ Downloading System Software (Assist mode)1) Start this machine and enter Download mode (COPIER > FUNCTION > SYSTEM >

DOWNLOAD).2) Connect the PC to this machine and start SST.3) Click “Start Assist mode” button.

Skip this step when starting SST in Assist mode.

If the upgraded set of the system software is stored in SST, the new set is automatically selected.

NOTE:If no upgrade is stored, the existing system software set is unchanged. At any rate, any versions of the system software can be downloaded by manual selection.

NOTE:If the PC in Assist mode is connected to the machine in Safe mode,when click "Start" botton, the following message is shown.

Click “Next” button to restart the machine. Enter Service mode upon the main menu displayed and start Normal mode as Download mode.

4) Click “Start” button

When download is completed, the machine is automatically restarted to initiate the writing process.The machine may repeat restarting several times depending on option configuration.

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Upon the system software written, the machine is restarted again and the main menu is displayed.

NOTE:Download Confirmation Message ModesDownload is confirmed in any of the three message modes.

• Skip the existing versions and confirm whether to download downgraded versionsUpgraded versions are downloaded without message.Skip download of the existing versions.Confirm whether to download downgraded versions.

• Confirm whether to download the existing versions / downgraded versionsUpgraded versions are downloaded without message.Confirm whether to download and overwrite the existing versions.Confirm whether to download downgraded versions.

• Overwrite all versionsRegardless of version upgrade or downgrade, all versions of the system software are downloaded without message.

By default, “Skip the existing versions and confirm whether to download downgraded versions” is selected.

5) Click"Next"button.

6) Disconnect the cross cable from the machine.7) Enter Service mode to check the system software versions.8) Click"OK"button.

The main menu is displayed.

■ Downloading System Software (Single mode)The following is the sample steps to download DCON (the other components of the system software can be downloaded similarly).1) Start the machine in an appropriate Download mode.2) Connect the PC to this machine to start SST.3) Select the model to be connected and “Single”, check the network settings. Click “Start”

button.

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NOTE:The following device information is shown at the right top of SST screen.• IP address• Model name• Download mode

Device Information

4) Select the DCON version to be downloaded and click “Start” button.Multiple files can be selected in this step.

NOTE:Download Confirmation Message ModesDownload is confirmed in any of the three message modes.• Skip the existing versions and confirm whether to download downgraded versions

Upgraded versions are downloaded without message.Skip download of the existing versions.Confirm whether to download downgraded versions.

• Confirm whether to download the existing versions / downgraded versionsUpgraded versions are downloaded without message.Confirm whether to download and overwrite the existing versions.Confirm whether to download downgraded versions.

• Overwrite all versions.Regardless of version upgrade or downgrade, all versions of the system software are downloaded without message.

By default, “Skip the existing versions and confirm whether to download downgraded

5) When download is completed, click “OK” button.

The main menu is displayed.

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NOTE:If it is before restarting the machine, the downloaded system software can be deleted not written on HDD or Flash ROM.1) Click “Clear” button.

“Clear”

2) Click “Execute Clear” button.The system software, which is stored in the temporary memory space of HDD, is deleted.

3) Click“OK”button.Return to the previous screen.

6) Click “Shutdown / Restart” button.

7) Click “Restart” button.

The machine is restarted.The downloaded system software is written on HDD or Flash ROM.8) Click"OK"button.9) Enter Service mode to check the versions.