vertical integration drives need for standardized work & enables improvement
TRANSCRIPT
Jeromy MarkwortPACIFIC NORTHWEST NATIONAL LABORATORY
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Vertical Integration Drives The Need For Vertical Integration Drives The Need For Vertical Integration Drives The Need For Vertical Integration Drives The Need For
Standardized Work & Enables ImprovementStandardized Work & Enables ImprovementStandardized Work & Enables ImprovementStandardized Work & Enables Improvement
How vertical integration drives the need for Standardized Work and enables improvement
JEROMY MARKWORT – LEAN COACH, PACIFIC NORTHWEST NATIONAL LABORATORY
December 16, 2014 45
AGx Three Rivers Convention Center Kennewick, WA
December 1st 2014
[email protected]@jmarkwort
PNNL-SA-106947
Background
Vertical integration example
Challenges
Shift from Manage By Objectives to Manage By Means with focus on staff development
Understand “OK” vs. “Not OK”
Grasp the situation
Standardize
Coach staff to ID opportunities for improvement
PDCA for the win
December 16, 2014 46
Outline
The vertically integrated apple pie
Golden Delicious apples
No worms
Ripe
Un-blemished
Clean
Firm
Consistent size/taste
How do we think from our customers’ needs
backward, not from our assets forward?
–Steve Bell