vhc annual report 2011
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IsThereA
DoctorInTheHouse?
(VOLUNTEER)
2011AnnualReport
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This was a year of great challenge in the health care industry and atVolunteer Health Corps. We have persevered, triumphed and havedenitely emerged a stronger organization.During the year, we experienced an upsurge in referrals from theER which caused clinic wait list problems. We were challenged to
streamline our intake process and increase throughput. Our dedicatedvolunteer physicians slogged through the backlog of patients in order toget control, and our valiant volunteers gave as much as was requiredto help our vulnerable patient population. Our patients continue to besome of the most grateful patients our doctors have ever seen.
Our clinics were closed for a month in the summer because of liabilitycoverage issues. Our physicians safety and protection are foremost inour vision and working without coverage was certainly not acceptable.This was solved in short order thanks to the work of our administrativeteam.
According to the United Health Foundations Health Report* - Louisianaranks 49th, and many of the statistics relate directly to those whom weare trying to help:
A Letter from the President
PRESIDENTS LETTER
* United Health Foundation http://statehealthstats.
americashealthrankings.org/#/state/US/LA/2011
Diabeteshasincreasedfrom6.6%to10.3%oftheadultpopulation.
LAranks43rdincardiacdiseaseinadultsanddeathfromcardiacdiseaserankus45th.
LAranks46thinproperdietamongadults.
LAranks44thinworkdayslosttopoorphysicalhealth.
LAranks48thintermsofyearslosttopoorphysicalhealthdays.
LAranks35thinimmunizationcoverage.
LAranks36thintermsofhealthcoverage.
These statistics affect not just an individual but the entire community. Thank you for
choosing to be a part of the solution.
In 2011 the Surgeon Generals ofce designated the Volunteer Health Corps the local Medical Reserve Corps (MRC), andas such we are submersing our staff into disaster management training. As to the ranking that leaves Louisiana 36th interms of health care coverage, we are dedicated to treating that population with minimal waits, minimal stigma and maximumcompassion.
Thanks to all of you who possess the core values and passion that calls you to share your talent with Volunteer Health Corps.
We are nothing without you.
Curt Chastain, MDPresident, Volunteer Health Corps Board of Directors
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OvercrowdingInEmergencyRooms
LateDiagnosisOnTreatableConditions LongWaitsForCare
NoInsuranceCoverage
InadequateInsuranceCoverage
PoorHealthCareWorkDayAbsences
VHC is a private non-prot organization servingin a volunteer capacity as a catalyst to forgepartnerships between the private medicalcommunity and the public health sector in an effortto minimize delays in treatment, improve access to
care for urgent problems, and minimize the use ofemergency rooms for chronic health problems.
A community issue
Our Mission
MISSION STATEMENT
VHC closed its d
for a month whic
caused a dip in
patien visits in 2
We had to ensur
continuing liabili
coverage for ou
volunteer Physic
Numb
erofPatientVisits
Year
Our volunteer physicians safety andprotection are foremost in our vision
VHC is estimated to have
saved Baton Rouge area
emergency rooms over$6.3 million dollars since
its inception in 2006.
* Pictured: Kaeryn Frank, an orthopedic nurse at the
VHC Wednesday evening orthopedic clinic, comes
every other week for two years now with her friend
Karen Wax.
0
200
2007 2008 2009 2010
400
600
800
1000
1200
1400
1600
2011
Sound like a personal problem? As our board presidentDr. Curt Chastain listed in his letter to the community,
Louisiana ranks 44th in work absences. This directly affectsour economy in terms of providing employers with a reliableemployment pool. VHC exists to chip away at the workexcuses: long lines, insurance requirements, long specialtywaiting lists, and no access to primary care except throughemergency rooms.
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Our patients have no primary care home, and are either
under or uninsured. East Baton Rouge Parish has a
population of 434,633. The parishs ethnic composition is
51% Whites, 44% African Americans, 3% Hispanics, and
2% Asians. The number of adults without insurance rose
over the past two years, according to the 2011 Louisiana
Health Insurance Survey the number of uninsured adultsage 19 to 64 has increased signicantly in the past two
years from 540,490 to 633,943. Uninsured adults rose
from 20.1 percent in 2009 to 22.7 percent in 2011.
The median household income is $46,563. 60% of the
high school population is graduating. With 25% of children
living in poverty and 45% in single parent households, East
Baton Rouge Parish more than doubles those national
benchmarks. The unemployment rate is 6.2% and the
homicide rate is 16 times the national average. The parish
has 6 times more sexually transmitted diseases than the
national benchmark and Baton Rouge, the city that makes
up the majority of the parish, is ranked 2nd in the nation
for new HIV/AIDS cases. 51% of Louisianas population is
female and 12.3% are over 65. (Source: Mayor s Healthy
City Initiative Need Assessment)
Louisiana ranks third highest in Emergency Room Visits
(Source: Louisiana Health Quality Forum). Indigent and
uninsured patients utilize emergency rooms as their access
point to primary care. By law emergency rooms must take
all comers. Ambulances can be diverted to another hospital
if the emergency room is overcrowded and the emergency
patient may have to spend an additional 15-45 minutes in
transit. This has serious implications for patient care in our
area. VHC serves as a bridge to access primary care by
seeing patients referred from area emergency rooms. Any
patient seen by our volunteer physicians means one less
patient in the emergency rooms.
VHC PATIENT OVERVIEW
PATIENT OVERVIEW
Patient Age Distribution by Clinic
General MedicineGeneral Medicine
OrthopedicOrthopedic
RheumatologyRheumatology
NumberofPatientVisits
46-55
56-65
< 20 66+
36-45
13%
29%
7%
1%
41%
Total Patient Visits by Clinic
Total Patient Visits by Age
681
NumberofPatientVisits
0
100
200
300
400
500
600
700
376
106
0
75
150
225
300
18-20 21-30 31-40 41-50 51-60 61+
290
199
86
39
139
125
63
36
12
4615
42
2
10%
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PATIENT OVERVIEW
Patient Race Distribution by Clinic
General Medicine General Medicine
Orthopedic Orthopedic
Rheumatology Rheumatology
Patient Gender Distribution by Clinic
0
125
250
375
500
African American Caucasian OTHER
494
162
25
8
209
6239
321
NumberofPatientVisits
0
50
100
150
200
250
300
360
Male
Female
121
255
25
81
Male
Female
Male
Female
VHC Returns To Its Roots
VHC enters into disaster planning and managementwith this new venture as the federally mandatedCapital Area Medical Reserve Corps (MRC).We were conceived during Katrina to provide asubstantive outlet for area doctor participation in the
catastrophe cleanup treating the many displacedpatients. Now we have staff to plan and implementmedical personnel participation in future disasters.VHC is participating with the myriad organizationsthat currently mobilize in times of catastrophic events.VHC will continue to focus on making our communityhealthier. Forging partnerships is key to our missionso the extension to disaster is absolutely within thescope of our vision. More news to come on thisexciting addition to our work!
VolunteersinterestedinparticipatingintheMRCtrainingsandcommittees
pleasegoonlinetoregisterat(www.
volunteerhealthcorps.org)orcontact
MicheleBroomeatmichele@
volunteerhealthcorps.org
We Have Moved our Administrative Ofces!
Our administrative ofces have been donated foryears through the generosity of Lake After Hours, andmore specically our charter board member, KevinDiBenedetto, M.D.. Due to our growth and success wehave literally outgrown the space! With the coming of
our MRC work, we reached out to the American RedCross for training and partnership potential and struckpay-dirt! We now have a wonderful partnership andaffordable ofce space. THANKS To Bobbi Zaunbrecheand the Baton Rouge Area Red Cross!
VHCOfce,nowat4655Sherwood
CommonBlvd.,BatonRouge,LA70816
VHCeveningclinicsremainatourNorth
FosterandPerkinsRoadlocations.
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VOLUNTEERS & SUPPORTERS
ABOVE AND BEYOND
At a recent General Medicine Clinic I had theopportunity to meet a few of the stars of the VolunteerHealth Corps. There is Christoph Marques, ahandsome Frenchman who is an engineer andendlessly talented. He speaks several languages andoften helps us when we need an interpreter. He (andthis just kills me) volunteers at nearly every clinic at thefront desk.
There is also Pam Headlee who also volunteersweekly, only with a twist. She does the GeneralMedicine Clinic one week and the Orthopedic Clinic thenext. An employee of Amedisys, she comes straightfrom work and handles the check in of all our patients.I caught her slipping a very shy patient in through theback to allow her some privacy when she went to thelab to have a few tests done. The compassion in hernearly did me in!
The three doctors who came that night came in quietlyand immediately started seeing patients, straight from
How wonderful thatno one need wait a
single moment toimprove the world.
-Anne Frank
*Pictured left to right: Clinic Director Sarah Scade,and Pam Headlee, volunteer VIP.
work. I had to seek them out to thank them and theylooked almost confused. I got comments like: Welove doing this and this is fun! from these incrediblefolks.
At the Orthopedic clinic we have Gloria Wall, a weeklyvolunteer. She is a physical therapist and works withreferral patients EACH and EVERY week who wouldnever have access to that kind of care. She is alsonotorious for following up with her patients all on herown to check on their progress. Sigh. Thank youGloria.
Humbling to see such dedication. Warming to knowthese folks are in our community. And a reminder tome, an ofce slog, what an incredible mission we onstaff at VHC serve. I gotta get over there more often!
Kathy West, Executive Director
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VOLUNTEERS & SUPPORTERS
Our Volunteers
Mr. Colton Adkins
Ms. Lisa Alleman
Ms. Ashley AmedeeDr. Craig Andrews
Ms. Tandi Ballard
Dr. Michael Blanchard
Dr. Chad Braden
Ms. Brenda Brown
Dr. Joseph Broyles
Dr. Michelle Carley
Dr. Ronald Ceruti
Dr. Curtis Chastain
Ms. Tana Clark
Dr. Elena Cucurull
Dr. Kevin DiBenedetto
Dr. Michael Duplechain
Dr. Bobby Dupre
Dr. Robert Easton
Dr. Henry Eiserloh
Ms. Catherine Falgout
Dr. Mark Field
Dr. Desha Folgar
Ms. Catherine Fontenot
Ms. Kaeryn Frank
Ms. Amanda Fuselier
Dr. Robyn GermanyMr. Jason Gharamani
Mr. Mark Grant
Mr. Joseph Gray
Dr. Craig Greene
Dr. Bryan Grifth
Dr. Ray Halliburton
Ms. Pamela Headlee
Ms. Bunnie Hines
Dr. Khanh Ho
Ms. Sharon Holder
Dr. Keith Holmes
Ms. Kelsey HundleyMs. Ali Hunter
Dr. Trenton James
Ms. Charla Johnson
Ms. Beth Jones
Dr. George Karam
Dr. Shammi KatariaMs. Kimberly Keim
Dr. Lawrence Koenig
Mr. Dwayne Labatut
Dr. Adrian Landry
Ms. Kelli Larose
Dr. William Laughlin
Judge Luke Lavergne
Dr. Frances Lawrence
Mr. Greg Leblanc
Mr. Jon Leblanc
Dr. Dean Lauret
Dr. Yushen Lee
Ms. Anna Li
Dr. Stephen Lindsey
Dr. Ann Long
Dr. Chad Loup
Ms. Sandy MacMurdo
Ms. April Madere
Mr. Christophe Marques
Ms. Danielle Martrain
Ms. Donna McInnis
Dr. Susan McNamara
Dr. Hector MenaMr. Kyle Meredith
Dr. Lawrence Messina
Ms. Susan Moncla
Dr. Mitchell Montelaro
Dr. Denzil Moraes
Ms. Cindy Munn
Dr. Paul Murphree
Dr. Gerard Murtagh
Dr. Susan Nelson
Dr. Nhung Nguyen
Ms. Diana Norton
Mr. Michael OldenburgDr. Rubin Patel
Ms. Phyllis Peltier
Dr. Nelson Perret
Dr. David Pope
Dr. Kevin Reed
Ms. Mary RhorerDr. Ricardo Rodriguez
Ms. Brielle Robin
Ms. Laura Rogers
Dr. Michael Rolfsen
Ms. Rebecca Tadlock
Dr. Todd Taylor
Mr. Russel Tipton
Ms. Claire Townsend
Ms. Pam Tremblay
Dr. Eric Waguespack
Ms. Alison Walker
Ms. Gloria Wall
Dr. Meredith Warner
Ms. Karen Wax
Dr. Patricia Depuy Whatley
Ms. Amber Whittington
Dr. Joce Wood
Your Name Here
We proudly celebrate
our fth anniversary
with thanks to the
following volunteers.
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Volunteering at Clinics
Supporting Volunteer Health Corps whether byserving as a volunteer or donating much neededdollars, is supporting the community health caresystem as a whole.
VOLUNTEERS & SUPPORTERS
VOLUNTEER OVERVIEW
In2011
Educationiskey;volunteersseethebenetweareproviding.
Participationisminimal;volunteeronetimeayearandyouwillbeaVHCmajordonor!
Yourdollarsgodirectlytomaintainqualityvolunteerclinicsinordertoensureminimalpaperworkfordoctors.Staffhoursarededicatedalmostexclusivelytovolunteersupport.
Thank you to all who have stepped up to supportVHC and the Baton Rouge Community. A specialthanks to our foundation and healthcare partnerswho know best the issues we address.
To donate with a credit card you can go onlineto volunteerhealthcorps.org or send a checkor money order to Volunteer Health Corps 4655Sherwood Common Blvd., Baton Rouge, LA70816, or simply use the envelope we haveprovided in the fold of this report.
To register to volunteer you can ll out thevolunteer form on our website or contact SarahScade ([email protected])
111
1163
1953117,360
* Pictured: Kelli LaRose, a dedicated, weekly volunteer for the
Wednesday evening orthopedic and rheumatology clinic who
serves as the gatekeeper for the clinic.
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VOLUNTEERS & SUPPORTERS
Brenda Brown, R.N., BSNBaton Rouge General
Curt Chastain, MD, ChairmanOur Lady of the Lake
Kevin DiBenedetto, M.D.Lake After Hours
Mark GrantCBS Sports
Bunny Hines, L.C.S.W.Community Volunteer
Trenton James, M.D.
Retired, Baton Rouge General
George Karam, M.D.Earl K Long
Judge Luke Lavergne, RetiredFamily District Court
Fran Lawrence, Ph.D.LSU
Jon Leblanc, TreasurerPostlethwaite and Netterville
Yushen Lee, M.D.Our Lady of the Lake
Rubin Patel, M.D.Ochsner
Kevin Reed, M.D.Earl K Long
Mike Rolfsen, M.D., Vice ChairBaton Rouge Clinic
Alison Walker, SecretaryOur Lady of the Lake
2011 BOARD OF DIRECTORSCOMMUNITY HEALTH PROFOUNDLYAFFECTS ECONOMIC STABILITY
Each (free) clinic brings to its community much-needed health care services and dedicated staff andvolunteers who work diligently to address a dauntingnumber of challenges, said Tammy Allen, whoauthored the study as Project Director for AmeriCares
U.S. Medical Assistance Program. Without adequateresources, free clinics are unlikely to keep pace withthe widening expanse of patient demand.
VHC provides a safety net for a wide diversityof patients. Lack of insurance has no favoritedemographic. Patient referrals come from all areaproviders, not just the public health system. Ochsnerand Our Lady of the Lake have referred patients whoare uninsured due to transience, unemployment, lackof employer benets and of course underinsurance dueto high deductible. This is the NEW poverty, which inhealth care affects all economic strata.
Michele [email protected]
Sarah Scade
Kathy West
2011 VHC Staff
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2011 Financial Statement
GrantsContributions and giftsInterest income
Revenues
Expenses
VHC program staff salariesEKL and part-time staff supportClinic expensesOfce and administrative expenses
End of Year Cash Balance
$50,000$5,600
$192
$55,792
$82,102$24,790
$21514,056
$122,616
Donors
Visionaries
Blue Cross Blue Shield of Louisiana
Huey and Angelina Wilson Foundation
Irene W. and C.B. Pennington Foundation
Golden Circle
Moyse Family Foundation
Fellows
Mrs. Betty Simmons, in memoriam of
Joseph Simmons
Christen Elizabeth Clement Foundation
Judge Luke Lavergne
Rockit Science Agency
FriendsAlison Walker, Bunny Hines, L.C.S.W., Curt Chastain,
M.D., Dr. and Mrs. James L. Trent, Frances Lawrence,
Ph.D., Michele Broome, M.C.S.W., Kathy West, Joe
Simmons, in memoriam of Joseph Simmons, Rubin
Patel, M.D., Yushen Lee, M.D.
In Kind Services
Earl K Long, Rockit Science Agency, Point Coupee
Pecans, Kean Miller Law Firm, Lake After Hours, Baton
Rouge Business Report, Employer Support Services,Red Cross.
Merci!
$44,723
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www.volunteerhealthcorps.orgformoreinformationonhowyoucanhelp
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