z Leadership and Business Public

Speaking

Victoria Ngo-Phat, MBA, PMP, and Advanced Toastmasters Bronze

V 0.1

zIntroduce yourself

§ Tell us in 5 minutes:

1. Who are you?

2. What is your occupation?

3. Your career aspiration within 1 to 3 years.

4. What type of presentation do you want to work on?

5. Who is your model speaker and why?

zWhy do we need impromptu speeches

1. Elevator speech when you are with a district attorney, a judge, client, or your boss.

2. Get a job with on the spot interview.

3. Sales pitch.

4. Court cases arguments.

zImpromptu speaking – How to – 1 -

Introduction1. Select a prompt.

2. Prepare an outline (planning what you are going to say) in 5 minutes and have it ready in front of you. Only use it when needed.

a. Outline:

i. Intro: opening. Thesis, preview

ii. Body

iii. Conclusion: review, closing tie back to body main points

zImpromptu speaking – How to – 1:

Timing

3. Rehearse in front of a camera first.

4. Rehearse with a friend.

zImpromptu speaking – How to – 1:

Timing

1. The timer will hold the green color card when the speaker is talking for 3 minutes.

2. The timer will hold the orange color card when the speaker is talking for 4 minutes.

3. The timer will hold the red color card when the speaker is speaking for 5 minutes.

zImpromptu speaking – 2: How to make

Arguments

Support Claim: An assertion that you wantThe audience to take as valid

Warrant

The link that ties your support to the claim

zImpromptu speaking – 2: How to -

Argument example

1. Thesis: Public speaking should be a requirement in secondary education.

a. Public speaking skills take a long time to nurture (claim).

i. We do this in writing skills.

ii. We do this in verbal skills.

b. Public speaking skills help in career advancement (claim).

i. You can impress your boss with an elevator speech.

ii. You can win a case by thinking promptly on your feet.

zImpromptu speaking – How to - 2

2. Delivery is as important as content.

3. Make sure that you have a strong opening and closing.

4. Body: give 1 to 3 mains points and support them.

zImpromptu speaking – How to – 3:

Delivery1. Browse each person in your audience for a few seconds to let

him/her feel important.

2. If possible, focus on a friend in the audience to keep you calm: It is like you are addressing to your friend.

3. Does the speaker appear confident?

4. Does the speaker use projection effectively and appropriately?

5. Does the speaker use vocal variety?

6. Does the speaker gesture and move effectively and appropriately for the speech and for the online setting?

zImpromptu speaking – How to – 3:

Delivery

7. Take a pause when needed.

8. If you forget a point, move on because only you know that you have missed it.

9. Think quickly on your feet.

zImpromptu speaking – How to – 3: Body

language1. Body language refers to the nonverbal signals that we use to

communicate. According to experts, these nonverbal signals make up a huge part of daily communication. From our facial expressions to our body movements, the things we don't say can still convey volumes of information.

2. Such behavior includes facial expressions, body posture, gestures, eye movement, touch and the use of space.

3. See reference: https://www.verywellmind.com/understand-body-language-and-facial-expressions-4147228

zImpromptu speaking – How to – 3: Body

language details1. Arms crossed over the chest. This example of body language can indicate that

a person is being defensive. It can also demonstrate that the individual with crossed arms disagrees with the opinions or actions of other individuals with whom they are communicating.

2. Nail biting. Nail biting is a type of habit than can demonstrate stress, nervousness, or insecurity. Oftentimes people bite their nails without even realizing it.

3. Hand placed on the cheek. This example of body language can indicate that a person is lost in thought, or is considering something. Sometimes when the hand is on the cheek, it is accompanied by a furrowed brow, which further demonstrates deep concentration.

zImpromptu speaking – How to – 3: Body language details

Hand placed on the cheek

Nail biting Steepling

zImpromptu speaking – How to – 3: Body

language details

4. Tapping or drumming the fingers. Finger-tapping demonstrates that a person is growing impatient or tired of waiting.

5. Head tilted to one side. A tilted head demonstrates that a person is listening keenly, or is interested in what is being communicated Touching the nose. When someone touches or rubs their nose, it can signify a number of things: it can be a signal of disbelief or rejection, or it can also demonstrate that an individual is being untruthful about what they are saying.

6. Rubbing the hands together briskly. This can show that a person's hands are cold. It is also a way of communicating that an individual is excited for something, or is waiting in anticipation.

zImpromptu speaking – How to – 3: Body

language details7. Placing the tips of the fingers together. "Steepling" of the fingers, or placing the tips

of them together, is a demonstration of control and authority. This type of body language can be used by bosses or authority figures to subtly demonstrate that they are running things.

8. Palms open, facing upward. An open palm is a sign of openness and honesty. It can be a show of submission - in older days when many people carried weapons, this was used to show that they were not holding one - or of sincerity and innocence. Some people open their palms during worship at church as a sign of submission and respect.

9. Head in hands. Yet another example of body language that might mean a number of things, the head in hands move can demonstrate boredom, or it might show that a person is upset or ashamed and does not want to show their face.

10. See reference: https://si.wsj.net/public/resources/images/CS-AA291_NONVER_P_20160929160323.jpg

zImpromptu speaking – How to – 3:

Difficult Conversation

1. Difficult or tense conversations are an uncomfortable fact of life at work. Perhaps you've had to deal with a difficult customer , or needed to talk to someone about his or her poor performance . Or maybe you've negotiated a major contract.

2. Ideally, these situations would be resolved calmly. But, often they are complicated by feelings of nervousness, stress, defensiveness , or even anger . And, though we may try to hide them, these emotions often show through in our body language.

3. See reference: https://www.mindtools.com/pages/article/Body_Language.htm

zImpromptu speaking – How to – 3:

Difficult Conversation1. For example, if someone is exhibiting one or more of the

following behaviors, he will likely be disengaged, disinterested or unhappy :

2. Arms folded in front of the body.

3. Minimal or tense facial expression.

4. Body turned away from you.

5. Eyes downcast, maintaining little contact.

zImpromptu speaking – How to – 3: Avoiding Unengaged Audiences

1. When you need to deliver a presentation, or to collaborate in a group, you want the people around you to be 100 percent engaged.

2. Here are some "telltale" signs that people may be bored or disinterested in what you're saying (see figures 3-6):

a. Sitting slumped, with heads downcast.

b. Gazing at something else, or into space.

c. Fidgeting, picking at clothes, or fiddling with pens and phones.

d. Writing or doodling.

3. See reference: https://www.verywellmind.com/understand-body-language-and-facial-expressions-4147228

zImpromptu speaking – How to – 3:

Facial Expression

zImpromptu speaking – How to – 3:

Facial Expression

Emotion Emotion continued

Happiness Fear

Sadness Confusion

Anger Excitement

Surprise Desire

Disgust Contempt

zImpromptu speaking – How to evaluate

a speech

1. Were the opening and closing strong?

2. Were you able to follow the flow of the speech outline?

3. Thus, we outline our speeches and we're going to flow the speeches of others.

4. How was the speaker body language?

5. Did the speaker engage with the audience?