Victorian Meals Provider Survey

page 1056: Computer SystmesMEALS VICTORIA

Provider Survey 2008

6: Computer SyStemS

page 106Victorian Meals Provider Survey 6.1 Have a Computer

All providers indicated they have a computer.

6.2 Software paCkage uSedProviders were asked to name the software package used for the client database.

Figure 62: Software Package Used

Results indicate a variety across providers, with Sharikat khoo (23 per cent) and Xpedite (22 per cent) mentioned most often. HaccPac was mentioned by 14 per cent, Carelink + by eight per cent and Carelink seven per cent. A number of providers that mentioned Carelink or Carelink + indicated a recent or imminent upgrade to Carelink +.

Of interest, seven per cent mentioned standard software packages (such as Microsoft Office products) and five per cent said they used a program that had been developed in-house.

Metropolitan providers (36 per cent) and providers of more than 40,000 meals (52 per cent) were more likely to use Sharikat khoo than regional providers (15 per cent) and providers of less than 15,000 meals (seven per cent). On the other hand, providers of less than 15,000 meals were more likely to use HaccPac (19 per cent) than providers of more than 40,000 meals (eight per cent).

PER CENT (%)

Sharikat khoo

Xpedite

HaccPac

Carelink+

Carelink

Standard office packages

In house data base

Mds - eform

P.J.B

BDNH

The Care Manager

Chef max

Goldcare

ACA meal management

None (manual)

Don’t know

0 5 10 15 20 25

23

22

14

7

8

7

5

4

3

2

2

2

2

2

1

1

page 1076: Computer Systmes6.3 SCanner for SCanning ClientS

CHoiCeS

Figure 63: Scanner for Scanning Clients Choices

Providers were asked if they have a scanner, for scanning client choices, that is attached to software. Overall, 16 providers (17 per cent) indicated they do have a scanner, but only 13 (14 per cent) said they use it for scanning client choices. Two providers that do not have a scanner indicated it was not necessary as they do not offer a choice.

Metropolitan providers (31 per cent) and providers of more than 40,000 meals (40 per cent) were more likely to have a scanner for client choices than regional providers (three per cent) and providers of less than 40,000 meals (four per cent).

6.4 Software uSed to produCe labelSProviders were firstly asked if their software can produce labels, then if they use their software to produce labels. Over half (61 per cent) indicated their software can produce labels. Of the providers that have software that can produce labels, just under half (47 per cent) are using it to produce labels (29 per cent of all providers).

Figure 64: Software Produces Labels Use it to Produce Labels

PE

R C

EN

T (%

)

No No choice Yes Yes, but don’t use it

81

2

14

3

0

10

20

30

40

50

60

70

80

90

100

Yes 61%No 39%

Yes 29%

No 32%

page 108Victorian Meals Provider Survey

Providers most likely to be using their software to produce labels were:

• providers with their own kitchen (42 per cent)

• providers of more than 40,000 meals (40 per cent)

• metropolitan providers (36 per cent).

• Providers least likely to be using their software to produce labels were:

• providers that use a supplier (26 per cent)

• providers of less than 15,000 meals (4 per cent)

• regional providers (25 per cent).

When examining results by the software package the following was found:

• Most users of Xpedite (95 per cent), Sharikat khoo (82 per cent) and standard office packages (71 per cent) believe their software can produce labels.

• Around half of the users of HaccPac (46 per cent) and Carelink + (50 per cent) believe their software can produce labels.

• Less than one-third (29 per cent) of users of Carelink believe it can produce labels.

• The software packages used most often to produce labels were:

• Xpedite – 12 providers

• Sharikat khoo – five providers

• Carelink + - three providers

• a standard office package – three providers

• Both providers that use Chef max use it to produce labels

• HaccPac – two providers

page 1096: Computer Systmes