LOGGING ON

1. Click the reCaptcha / I’m Not a Robot checkbox – failure to do this will give an error and prevent you from logging on

2. Enter the UserId and password as per the email from VIDS support.

3. If you have forgotten your password, click the Forgot Password link & enter your VIDS UserID – a new password will be emailed to you

4. For any other queries or issues – email support Note - Passwords can be changed using the My Admin function

SIGHTINGS SEARCH

5. Enter the license plate of the vehicle you are investigating

6. Enter the date range - Default date range is 1 month – Click Find Sightings

7. All the sightings for the specified date range are returned – Click Select to view an individual sighting

8. The vehicle image and license plate for the selected sighting is displayed a) Check that the license plate is correct as cameras do occasionally

mis-read a license plate or license plates are tampered with b) Check that the vehicle is the one you are looking for – there are many

vehicles with duplicated / cloned license plates

9. The location of the sighting is pinpointed on the map. You can drill down to street level on the map, to see exactly where the sighting occurred

LAST 10 SIGHTINGS

10. Enter the license plate of the vehicle you are investigating

11. The most recent 10 sightings, as far back as 2016, are retrieved

a) The 10 sightings are plotted onto the map allowing you to view the route a vehicle took or its general location

b) Click a map pin and the vehicle image / details will be displayed

c) The normal Select function can also be used to view details

12. Scroll down into the map using the +- buttons highlighted PLOT SIGHTINGS

Note - This function is basically a combination of Sightings Search and Last 10 Sightings. All the sightings for a specified date range are plotted onto a single map. The Select button can be clicked to view sighting details as well as the individual map pins.

CLONE SEARCH There are thousands of vehicles on our roads with cloned / duplicated license plates. These are used for criminal activity or simply to avoid licensing fees.

13. Enter the license plate of the vehicle you would like to check

14. Enter the date range relevant to your search – remember to expand your date range to include a couple of years if at first you get no results.

15. The results returned indicates every instance where the license plate has been determined to be duplicated – click Select to view specifics. a) The images for both vehicles and license plates are shown b) The speed is indicated c) The location of both vehicles is plotted onto the map

Note – we can only identify cloned license plates where a vehicle is sighted at least twice in a single day.

support: vids@datare.co.za