view from the chair w · jill ferguson, despite her powerpoint presentation refusing to work on any...

May 11

BIAE Secretary: Nicky Wilsher, 40 Parkfield Road, Ickenham, Middx UB10 8LW

Tel: 0844 5441373 [email protected] www.electrolysis.co.uk 1

VIEW FROM THE CHAIR

hat a wonderfully warm and pleasant Easter we enjoyed. I spent my time away from the salon doing my garden

and found muscles I had forgotten I had!! Once again a successful AGM and Seminar was experienced by those who attended. Thank you to all who travelled to the Union Jack Club on Sunday 10

th April. Feedback from attendees has

been positive. The new venue is a great hit, with everyone agreeing it to be a very plush and professionally run establishment. We had one major “hiccough” with the luncheon taking too long as the staff were waiting on tables. They obviously thought we wanted to enjoy a leisurely meal forgetting that we were on a tight time schedule! However, we caught up by speeding through the business meeting allowing time for our usual exchange of current issues among members. Our speakers were warmly received during the morning. Anne Glynn gave us an in depth talk on Vertigo and all the various causes, which stretched my mind in the A&P department! It did show me how to help a client who suffers from any dizziness. I have much more understanding about the condition and will pass on to my clients about the one form that can be treated easily and quickly to rid them of their dizziness. I bravely allowed Anne to demonstrate the procedure used!!

Jill Ferguson, despite her Powerpoint presentation refusing to work on any computer, gave us an understanding of how to market ourselves and the BIAE using the press release tools. The highlight of the morning had to be the expert demonstration given by Helen Graham on Advanced procedures. This year we had each of the procedures demonstrated professionally filmed and streamed to a large screen. This made the whole treatment visible to all very clearly. The film will be used on the Advanced courses allowing delegates to see the procedures they are learning to perform as often as they wish. Snippets will be shown on the website too. On behalf of all of us in attendance I‟d like to thank the three speakers for giving us of their time and experience in their own fields. Our next Advanced Courses and Electrolysis Refresher course are now filling with delegates, so if you are still thinking about whether to book do not delay, you maybe disappointed. Dates are 1

st,2

nd,3

rd,June at Basingstoke College. Give

Nicky a ring now and book! Time for me to allow you to delve into the Probe – enjoy your read.

Mandy Painting

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A Chairman‟s Lot!

Mandy volunteered to be Anne Glynn‟s model as she demonstrated the technique used when treating a client

suffering from dizziness

May 11



SURPRISE – HONOUR – LUMPY THROAT!

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Great

Moment for Yours Truly

aving done my bit in the order of the day – how satisfying it is to present BIAE Diplomas to new members, they have

worked hard and aimed for the best – then ……… up stands the Chairman, all smiles, a „hold on a minute‟ look on her face and with not so much as a nod or a wink, by your leave, would you like - I‟m joking of course – says lots of nice things about me AND makes me a Fellow of the British Institute and Association of Electrolysis! Everything went a bit blurred. A very happy moment. On arrival home, two inches taller, showing the family my framed certificate and beautiful crystal vase, my 9 year old grandson looking slightly puzzled got out the dictionary, apparently looking for the definition of Fellow!! A memorable day it was at the excellent new venue the UJC – certainly a flag day for me.

would like to add a word or two to the Chairman‟s AGM report. Mandy gave a well detailed account of her Board‟s activities but of course nothing about

herself. Instead of the usual train journey to meetings, Mandy and her husband drove up from Suffolk bringing her treatment couch and equipment to the UJC in order to give the excellent presentation and demonstration by Helen of Advanced Electrolysis. There was a queue waiting for removal of bits and pieces. Hopefully Nicky will hear from those that Helen treated giving their report on the experience and measure of success. Nona Girling F.B.I.A.E.

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May 11



USING THE BIAE PRESS PACK

just wanted to follow up my conversation with Jill Ferguson and those members present at the AGM regarding gaining new clients and

publicity from the BIAE Press pack. In September last year, when placing an advert, I negotiated a free editorial with a local marketing company I use periodically, they were very interested in the fact that I had a press release from my professional body. The editorial was published on one side of the magazine with my advert and BIAE logo on the opposite page, this generated me new clients in an area I had previously never had clients from. Those clients have made excellent progress with electrolysis and subsequently recommended me to their friends. Therefore my thanks to Tigerfish and the BIAE for organising this press pack. Based on this success I have now negotiated with another marketing company a half page

free editorial using the press pack mature article to promote both the BIAE and my business and hope to once again generate new clients and further income for my business. I would urge any of you who are wanting to generate more income or who have felt the pinch with the recession to try using the press pack and taking out a small advert to go along side it, I think you will be impressed by the response. The general public are looking for therapists /operators who can deliver good quality electrolysis treatments so flaunt your BIAE logo and qualifications and let people know that they will be in safe hands with you. Download your BIAE press pack and generate new clients Angela Wheat

Press Packs available on the BIAE Website

www.electrolysis.co.uk

Current press releases:

Press Release – Electrolysis still the only permanent form of hair removal

Press Release – The rise of Advanced Electrolysis

Trade Press Release - BIAE launches consumer awareness drive for electrolysis

Male Grooming Press release – Electrolysis still the only permanent form of hair removal

Male Grooming Press Release The rise of Advanced Electrolysis

Mature Beauty Press Release – Electrolysis still the only permanent form of hair removal

Mature Beauty Press Release – The rise of Advanced Electrolysis

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http://www.electrolysis.co.uk/

http://www.electrolysis.co.uk/wp-content/uploads/2010/12/Press-Release-Electrolysis-still-the-only-permanent-form-of-hair-removal.pdf

http://www.electrolysis.co.uk/wp-content/uploads/2010/12/Press-Release-The-rise-of-Advanced-Electrolysis.pdf

http://www.electrolysis.co.uk/wp-content/uploads/2010/12/Trade-Press-Release-BIAE-launches-consumer-awareness-drive-for-electrolysis.pdf

http://www.electrolysis.co.uk/wp-content/uploads/2010/12/Male-Grooming-Press-release-Electrolysis-still-the-only-permanent-form-of-hair-removal.pdf

http://www.electrolysis.co.uk/wp-content/uploads/2010/12/Mature-Beauty-Press-Release-Electrolysis-still-the-only-permanent-form-of-hair-removal.pdf

http://www.electrolysis.co.uk/wp-content/uploads/2010/12/Mature-Beauty-Press-Release-The-rise-of-Advanced-Electrolysis.pdf

May 11



BUSINESS BOOSTERS FOR BIAE MEMBERS IN 2011

emember the census form you filled in last year? They all had lots of fantastic comments and suggestions from

members on what the board can do to help you more. So here's a quick rundown of what to expect in the coming months. 1. More prominent promotion of advanced electrolysis as performed by BIAE members (meaning, we're not going to promote just advanced treatments, we're going to make sure people understand they should look for a BIAE member). This will include short video clips on the BIAE website, taken from the fabulous demonstration at the AGM, and a directory of BIAE members providing advanced treatments. IMPORTANT You need to TELL US if you provide advanced treatments otherwise you won't be on the list. Please check the website www.electrolysis.co.uk and see if you're listed. If not then email or call and we'll add you on. 2. Simple and very affordable websites created and maintained by the BIAE for you. Even if you don't like computers and never use the internet, you'll be able to have one because all you need

to do is tell us what to put on it. Think of the internet as a massive noticeboard that can be seen by the whole of the UK. Your website is a brochure pinned to the noticeboard. More details in the summer of 2011. Don't pretend you don't need one! 3. Details on our very own training course for electrolysis, offering more choice to students and employers wishing to train up their staff. Sadly Habia will probably not support us but this actually gives us the freedom to set a higher standard than nationally accredited courses. If you are considering teaching electrolysis then please contact the office and let us know so that we can contact you as soon as we have more details. Hopefully we can attract more men to the profession too. 4. More help when choosing a new epilator. A proper buyers guide will be created so you can compare and decide with more confidence. Pamie Dhanoa

FRANCES GODFREY

Kay Treby and Frances Godfrey

am very sad to announce that Frances Godfrey passed away very peacefully aged 103 on the 7th April 2011 following a massive stroke.

She was a totally wonderful lady who was the greatest teacher and mentor to me - and to many, many others over several decades. A Founder member of The Institute of Electrolysis she was involved in the very early days of establishing standards of training, examination and practice for our profession. She will be sadly missed by all who knew her but her example and the memories of her will remain with us all. The funeral for Frances took place on the 19th April in Worthing where she lived. I am so glad that I visited only a few weeks ago and had an uplifting afternoon with her - she was in such good spirit and that is how I shall remember her always. Kay Treby

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May 11



CONGRATULATIONS TO BIAE MEMBER LAURA BATEMAN & HER STAFF

SKIN & TONIC BEAUTY SALON

PROFESSIONAL BEAUTY AWARDS 2011

BEAUTY SALON OF THE YEAR - THREE ROOMS OR FEWER

ur congratulations to Laura and her staff on this great achievement – below is part of the press release following the results. The Professional Beauty Awards is the most prestigious awards scheme for the beauty, nail and spa industry, recognising those who make a real difference to the industry and encouraging their development. A Professional Beauty Award is a sign of excellence and a recognition that you have been judged by your peers to be at the top of your profession. The judging is conducted by an independent panel of experts who are leaders in the beauty industry, all of the salons shortlisted are visited by a judge and also has a visit from a mystery shopper to ensure that there is complete fairness in all stages of the judging process. Laura Bateman, Salon Director ‘ I am absolutely thrilled to win this award it is the highest accolade in our industry and rewards our therapists dedication to ensuring our clients receive outstanding treatments and expert care on each and every visit to Skin & Tonic.’

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May 11



AGM LUCKY WINNERS

£250.00 Carlton Voucher Margaret Winniak

(Our thanks to Carlton for their generosity)

Enid Maunder Free BIAE Membership for a Year

AGM TREATMENT

ne of Helen Graham‟s many AGM models was Eunice McBride who had a mole treated. Below are photos taken before treatment, during treatment and 15 days after treatment; the mole fell off after 10 days. We will include an up to date photo showing how things are progressing in the next issue.

BEFORE DURING TREATMENT 15 DAYS LATER

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May 11



GIVING THE BEST TO YOUR CLIENTS AND HELPING YOUR BUSINESS GROW

Answer the following questions to see how well you are doing

Do you reduce your needle size as the hair growth

improves? YES or NO

Do you change the needle type e.g. steel, gold etc.

after the first treatment review? YES or NO

Do you adjust the current intensity or application time

regularly during your treatment course? YES or NO

Do you seek feedback from your client on how happy

they are with the treatment progress? YES or NO

Do you regularly explain how the hair structure / root

have changed with the treatment e.g. getting finer,

smaller root?

YES or NO

Do you explain what stage of hair growth you have

removed during the treatment? YES or NO

Do you check where your clients got your details from

e.g. local advert, word of mouth, medical centre, and

website? YES or NO

Do you ask your clients to complete a customer

satisfaction feedback questionnaire? YES or NO

Do you use your customer feedback to promote your

business on your own website? YES or NO

Are you generating new clients each month? YES or NO

If your answer to any of the above is NO then you are missing out on an opportunity to grow your business and give the best possible treatment to your clients Each treatment should be reviewed and needle type, current intensity and application adapted to meet clients feedback, skin reaction and progress Having your own website will generate a regular growing business income

May 11



POSER

1. Glycogen – Islets of Langerhans – Insulin – are associated with which option

Fat Absorption Blood Sugar Level

Heparin Production

2. Which TWO options are descriptive of lymph?

Form of Mucous Tissue Fluid

Blood Plasma Part of Skin Healing Process

3. Which option is the PRIME reason for obtaining Medical diagnosis before treating a

suspect condition?

Conform with local Bye Laws Fulfill an Insurance Requirement

Confirm diagnosis of therapist

ANSWER TO THE LAST POSER

1 - Bleeding from a follicle during needle insertion is due to which option?

Metal Allergy Hair in anagen

Current too high Capillary penetration 2 – Hormone stimulated hair due to abnormal systemic change may occur due to which

two options

Emotional stress During the menopause

At puberty Following a hysterectomy

3 – Select TWO options which protect outer skin from INJURY

Nerve fibre Phagocytes

Lymph vessels Fat cells

May 11



The following recently appeared on the Mail Online Website – the BIAE response follows

Beauty Bible Beauty Clinic

Q - Can you please advise me about getting rid of unwanted facial hair. I am prone to rosacea so have to be very careful what I use on my face . I was considering buying a laser unit for home use ̶ do you think that would be a good idea? I have had electrolysis over the years, but it has left marks on my upper lip.

A - Electrolysis is the only more or less permanent method of facial hair removal, and there are some very good results. But as you have experienced, it carries the risk of scarring, according to consultant dermatologist Dr Nick Lowe of the Cranley Clinic, London (drnicklowe.com). He says: ‘I have seen many people with scarring from professional electrolysis, and it’s particularly common on the upper lip because it’s difficult to get the current just right. If the hair follicle is repeatedly overheated, you get tiny depressed pinhead scars.’ However, Janet Ellard-Smith of the British Institute and Association of Electrolysis (electrolysis.co.uk) refutes this, saying: ‘If a client has treatment by a recognised professional, such as a BIAE member, scarring will not happen.’

BIAE RESPONSE

BIAE member quoted in the Daily Mail 27th April 2011

BIAE member Janet Ellard-Smith was asked to respond to comments from Dr Nick Lowe claiming electrolysis is difficult to get right on the upper lip, and that scarring is a common result. “Janet Ellard-Smith of the British Institute and Association of Electrolysis (electrolysis.co.uk) refutes this, saying: „If a client has treatment by a recognised professional, such as a BIAE member, scarring will not happen.‟ ” While the BIAE does not in any way dispute Dr Lowe must have seen several clients with scarring as a result of bad electrolysis (as our members have too), anecdotal experience should not be used as evidence to judge an entire profession. As stated in the article electrolysis when performed correctly will not leave scarring. If a female client has received correct treatment and has no hair left to remove, she will simply get on with her life. However if she has received incorrect treatment resulting in scarring then she will seek out help from clinics such as Dr Lowe‟s, hence only bad cases are seen which leads to a skewed view of the treatment. Dr Lowe‟s experience shows that bad electrolysis treatment will probably lead to scarring, which is something we agree with. That is why we personally check the skills of each BIAE member before they are allowed to join.

http://www.drnicklowe.com/




http://www.dailymail.co.uk/home/you/article-1170203/Beauty-Bible-Beauty-Clinic.html

http://www.electrolysis.co.uk/?p=216

http://www.dailymail.co.uk/

May 11



GETTING TO THE POINT

The 1st in a series of Member Interviews

Nona Girling F.B.I.A.E

Q -You live in Suffolk now but where did you grow up?

Born and grew up in Suffolk Q You have been in the Beauty Industry for a long time. Q Did you have any other career prior to becoming an Electrolysist? Q When and where did you do your Beauty training? – Q What was your first job when you qualified?

2

nd World War probably changed my future

completely. My great aim was the Royal Ballet School. Alas the war prevented this SO for 7 years I did secretarial work. I think now how boring but of course many aspects of business have been useful to me as also was my 2 years at Art School. When my second child was 6 years old I realised a need to create something more than cooking, decorating and gardening, much as I still love doing all of those. I enquired at the then Ipswich civic College about a beauty course. There was only hairdressing but the Head of Department said “go and get yourself trained and come back to see us”. So with 2 children to care for and very little money I did a short course – a little beauty, a little electrolysis with Gertrude Hartley in Dover Street, London. I soon realised the practical side was excellent but I needed to know more about anatomy and physiology to make sense of it all SO did one year at Civic College two evenings a week to do an A Level in Anatomy and Physiology. Out of the blue I got a phone call from the Head of Dept at Civic College, who I had seen a year before, to ask what I was up to. I filled her in and she said “come down the college and let’s have a chat”. On leaving she said “go to Boots, order all you need to start teaching beauty therapy to full-time and day release hairdressing students, course to commence this September”. In at the deep end. I did it part time for 28 years, but at the same time I realised I wanted to do

electrolysis more than anything else so to add to my previous short training I decided to do the one year one day a week course at Tottenham Technical College. Only 5 colleges in the country offered this course. I loved it and decided this was for me, I would specialise. I learnt to drive and operated a mobile practice in Suffolk. The demand was huge. There was never enough time in a week SO I looked for a bigger house to work from. Here I am still, 45 years later with a waiting room and a treatment room on the fourth floor.

Q You became a lecturer, which college? How long did you train girls?

Ipswich College – now renamed as the Suffolk College. 22 years, always as a part time lecturer.

Q What changes have you seen in the Industry – good and bad?

Sadly there seems little thought given to selection of the right candidates for enrolment. Electrolysis and beauty therapy do not mix. Students finish the course having had very little experience in dealing with extensive hair growth removal and the whys and wherefores of superfluous hair growth. Insufficient knowledge.

Q What advice would you give young people wanting to specialise in Electrolysis?

They have to want to enough. I pray they get well taught.

Q Thank you for sharing some of your life with us, do you think you will ever retire?

I entered the profession when the climate was right. I was lucky. I doubt it is the same now. My one regret – I never did perfect that left hand pirouette on point. Retire – not as long as I keep fit and can climb the stairs.

May 11



The BIAE AGM

May 11



ADVANCED TREATMENTS FROM THE AGM DEMONSTRATION

BEFORE – DURING – AFTER TREATMENT

GO TO THE BIAE WEBSITE

FOR VIDEOS AND PICTURES OF THE TREATMENTS

May 11



LAST CHANCE TO BOOK

BIAE BIAE COURSES

BASINGSTOKE COLLEGE

MODELS PROVIDED

THURSDAY & FRIDAY 2ND & 3RD JUNE 2011

2 DAY ADVANCED WORKSHOP

BIAE Members £575.00 – Others £625.00

2 - DAY COURSE

REMOVAL OF -

TELANGIECTASIA [DILATED CAPILLARIES] BY BOTH DIATHERMY & BLEND

SEBORRHOEIC WARTS,

SKIN TAGS, VIRAL WARTS,

MILIA [WHITEHEADS], CAMPBELL DE MORGAN BLOOD SPOTS,

DOT TELANGIECTASIA, PIGMENTATION MARKS

(NB ADVANCED ONE DAY REFRESHER FULLY BOOKED)

DISCOUNTS AVAILABLE TO BIAE MEMBERS

Check out our special introductory offer for BIAE members. Order Pristine Needles for just £9.95 per pack quoting referral code "BIAE". All Pristine Needles orders are delivered free of charge, and all orders received before 12 noon

Monday to Friday are dispatched the same day If you need top quality electrolysis needles at internet prices, buy direct from Pristine Needles. Pristine Needles are not sold through wholesalers or middlemen, so you save by ordering direct from our website at

www.pristineneedles.com <http://www.pristineneedles.com> or on our free phone number 0800 977 8074. If you have never used Pristine Needles before, register on our website for free samples. Contact details - The company which supplies Pristine Needles is

Therapy Traders Ltd, 320 Burton Road, Derby, E23 6AF. Tel 0800 977 8074

Freestyle Hygiene Distribution – Tel: 01606 739090

www.freestylehygiene.com

All BIAE members benefit from 5% discount on orders under £50.00 (excluding VAT & p&p) 10% discount on orders over £50.00 (excluding VAT & p&p)

Offer a 10% discount to BIAE members

Company name: The Carlton Group

Telephone: 01903 761100

Website: www.thecarltongroup.co.uk Contact Name: Leanne Cadden

E-mail: [email protected]

Sterex Electrolysis International Limited firmly support the work of trade associations such as the B.I.A.E and with

this in mind we are delighted to offer its members a 10% discount on our product range. This applies to our whole range including our brand new “30 in a box” needles. To take advantage of this exclusive offer please call our Customer Service line on 0121

7082404 and quote “The Probe” when ordering.

http://www.pristineneedles.com/

http://www.freestylehygiene.com/

http://www.thecarltongroup.co.uk/

mailto:[email protected]

May 11



IT WASN’T JUST BRUISING…....

t the end of March I had a client come into the salon for a manicure. She is a wedding dress designer and

was finding that she was catching her finger tips on the fabric because of dry cuticles and rough nails. I began the manicure joking with her that brides wouldn‟t appreciate their wedding dresses having pulled threads. While lifting her cuticles on one of her thumbs I notice the client wince slightly. Asking if I was pressing too hard she replied she had noticed for several months that this thumb was tender. On looking at the thumb nail more closely I noticed that there was a slight blueing under the nail. It radiated up from the matrix to midway up the nail plate with a fine “tail” ending at the free edge. The client thought she may have stabbed a needle down the nail at some time and it was still healing. I had other suspicions…… I advised the client to see her GP as bruising wouldn‟t last as long as she was experiencing and there may be underlying infection present. The next day this client popped into see me to say that the GP agreed with me! He said that this needed checking and referred her to the

hospital as the nail may have to be removed to inspect the area properly. Two weeks later she had her appointment with the hospital consultant and was shocked when he said that she would need to have the nail resected under anaesthetic and that he suspected it was more serious than infection. The client popped in to see me again after her operation to thank me. The surgeon had removed a Subungual Tumour which was sent for biopsy. She had the centre of the nail from free edge to 1cm below the matrix removed and tissue surrounding the tumour down to the knuckle removed. If it hadn‟t been for my urging her to visit the GP she would have left it and I may have saved her thumb! Although we learn of nail disorders during our initial training it is without a doubt the knowledge I have gained through doing post graduate Advanced Electrolysis training that enabled me to recognise a possible malignancy. My client will come along to tell me the outcome of the biopsy and show me the healed thumb very soon, hopefully all will be well. Mandy Painting

CAN YOU HEAR ME?

hilst in the ENT Department at the local hospital this week, I learnt the following – Cochlear implants are being made available through the NHS to adults. This is surprising news considering the huge expense, time and surgical expertise involved.

Understandably only people absolutely right for this operation are considered. Age, general health, severity of deafness are key factors. Nonetheless electrolysists must be vigilant during consultation, To Recap – Remember – particularly teachers within the profession - clients with in the ear hearing aids must be asked to either switch them off or remove them. Those with implants must not be treated above the neck. To conform to these rulings is your responsibility. Clients may be quite unaware of the contra indications. On no account accept her saying she will take the risk – I need not explain why!! Nona Girling

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view from the chair w · jill ferguson, despite her powerpoint presentation refusing to work on any...

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