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FEBRUARY 2015 PIKES PEAK PAHCOM NEWSLETTER EXTRA ... EXTRA .... READ ALL ABOUT IT IN THE PPP- N!! FEBRUARY CHAPTER MEETING : Pikes Peak PAHCOM co-sponsored the OSHA Update Event with the El Paso County Medical Society - Office Managers' Association! OSHA was in the building!!! Megan Meager, Compliance Assistance Specialist, Department of OSHA-Denver Office, provided an excellent update and reviewed many important things that practices must have in place. Frankie Gales, LPN, Director of Operations, EPCMS, OSHA Coordinator, spoke of her beginnings with OSHA and provided important steps and tools for practice managers to take what Megan had presented and place into a detailed OSHA Plan Guide for practices. Frankie threw in a "bonus" Disaster Preparedness Plan Template, as she also holds the title of the Director, Medical Reserve Corps of the El Paso County. Each attendee received the OSHA Slides, OSHA Plan Development Guide and Disaster Preparedness Plan Template on a flash drive from the EPCMS - OMA & PP- PAHCOM! The flash drive was well-received by the practice managers. If you were not able to attend this meeting, we still have some flash drives available. You may get those by contacting Frankie ([email protected]) at the El Paso County Medical Society or at registration during the March PP- PAHCOM Meeting. Thank you Megan and Frankie for an excellent program! CMM (Certified Medical Manager) RECERTIFICATION COMMITTEE APPOINTMENT : Deb Lewis, CPC, CMM; COS Operations Manager; Mountain View Medical Group, has been appointed to serve on the National PAHCOM Recertification Committee. Deb was selected by Richard Blanchette, PAHCOM Founder. She will assist in helping establish policies and procedures that will guard the integrity of the Certified Medical Manager credential. We FEBRUARY 2015 -- PIKES PEAK PAHCOM NEWSLETTER Page 1

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Page 1: · Web viewMGMA 2015 Compensation and Production Survey for Providers and Staff for Colorado is open through today March 13th! ... The word is out

FEBRUARY 2015 PIKES PEAK PAHCOM NEWSLETTER

EXTRA ... EXTRA .... READ ALL ABOUT IT IN THE PPP-N!!

FEBRUARY CHAPTER MEETING: Pikes Peak PAHCOM co-sponsored the OSHA Update Event with the El Paso County Medical Society - Office Managers' Association! OSHA was in the building!!! Megan Meager, Compliance Assistance Specialist, Department of OSHA-Denver Office, provided an excellent update and reviewed many important things that practices must have in place. Frankie Gales, LPN, Director of Operations, EPCMS, OSHA Coordinator, spoke of her beginnings with OSHA and provided important steps and tools for practice managers to take what Megan had presented and place into a detailed OSHA Plan Guide for practices. Frankie threw in a "bonus" Disaster Preparedness Plan Template, as she also holds the title of the Director, Medical Reserve Corps of the El Paso County. Each attendee received the OSHA Slides, OSHA Plan Development Guide and Disaster Preparedness Plan Template on a flash drive from the EPCMS - OMA & PP-PAHCOM! The flash drive was well-received by the practice managers. If you were not able to attend this meeting, we still have some flash drives available. You may get those by contacting Frankie ([email protected]) at the El Paso County Medical Society or at registration during the March PP-PAHCOM Meeting. Thank you Megan and Frankie for an excellent program!

CMM (Certified Medical Manager) RECERTIFICATION COMMITTEE APPOINTMENT: Deb Lewis, CPC, CMM; COS Operations Manager; Mountain View Medical Group, has been appointed to serve on the National PAHCOM Recertification Committee. Deb was selected by Richard Blanchette, PAHCOM Founder. She will assist in helping establish policies and procedures that will guard the integrity of the Certified Medical Manager credential. We look forward to Deb's report from time-to-time. Congratulations Deb on being selected to serve on the PAHCOM Recertification Committee. Thank you for providing additional volunteer assistance to the National PAHCOM Office!!!!

CAQH -- PROVIDER CREDENTIALING CHANGES: Big changes currently underway with new software being installed -- CAQH ProView system. Many good things and the best one of all is... "self-register" with the system before a health plan initiates the application process!!!!! A favorite..... Upload supporting documents directly!!!!!! FEBRUARY 2015 -- PIKES PEAK PAHCOM NEWSLETTER Page 1

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Please, Please check your providers’ files now that CAQH is back on-line. New login information is required for each provider and many additional questions to answer. Important note: The State Application that populates on CAQH for Colorado has not yet been updated to the newest version and Penrose/Centura is not accepting 2011 version, only the 2014 version will be accepted. I suspect Memorial will follow and everyone else soon (THANKS FOR LETTING US KNOW - CHRIS HALL - "Sharing Knowledge" at its best). The most current version effective last year (02/14/2014) can be downloaded from COPIC Insurance, under the Resources tab: https://callcopic.com/. We are checking with CAQH to be certain they are in going to provide that application update soon. If someone finds this out before me, please let me know and we can pass it along.

ICD-10 IMPLEMENTATION DELAYED: October 1, 2015!!! CMS published DATE!!!! Please, keep your radar on ICD-10!!! National PAHCOM practices participated in the ICD-10 Congressional Hearing Panelist Debate Implementation and a final decision is forthcoming. CMS (Medicare) has placed lobbyists in Washington to try and avoid a last minute delay by congress this year. Last year it was a paragraph that was not debated in congress that delayed ICD-10 in 2014. Continue to move forward, as we are not certain what is going to happen!!!! Get your EHR updated, dust off your plans! It is attached to the "Doc Reimbursement Fix," please pay attention to both ICD-10 and avoidance of a --21% decrease in physician reimbursement. Respond to alerts from PAHCOM, CMGMA, MGMA, AMA, physician organizations, etc...... Pikes Peak PAHCOM has three members on the Colorado ICD-10 Training Coalition (Chris Hall, Susan Ogden and Sandra R-W) and will be working with the Coalition and the Colorado Medical and El Paso County Medical Societies in arranging for meetings to address "Provider Documentation." CMGMA will also be offering an ICD-10 boot camp. Did anyone participate in the recent National PAHCOM webinar and look at ICDLogic by Cypher for provider documentation assistance? My practice is testing this, so stay tuned!!!!

VALUE-BASED PAYMENT MODIFIER - VBPM (MEDICARE): A program that includes a modified payment under the Medicare Physician Fee Schedule based on Quality and Cost Performance. If your practice is currently not participating in the PQRS Program, now is the time to start or more negative Medicare adjustments in the coming years. The Value-Based Payment Modifier which is starting to phase in first large practices and all providers by 2017 but the data from 2015 PQRS Data is what will be used by CMS for calculating part of the 2017 VBPM composite scores for practices/providers. There can be a positive adjustment, stay neutral or receive a negative adjustment; separate from PQRS penalties and EHR penalties or incentives. Also, start having your providers document chronic conditions, as this will help in the goal of providing "triple aim healthcare," the new pathway of healthcare. It is all about the changes forthcoming in reimbursement!!

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TRIPLE AIM -- GET USE TO HEARING THIS...... The new definition of Healthcare!!! There are many definitions but they all mean the same thing!

Better Care for Individuals (improving the patient experience) Better Health for Populations (Improving the health of populations) Lower Costs (Containment of total cost of care)

The Executive Committee is looking for a speaker for Value-Based Payment Modifier but here are some free resources through CMS and Navicure Clearinghouse.http://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/PhysicianFeedbackProgram/index.htmlhttp://www.navicure.com/Navicure Site: Learn from us, scroll to free webinar on Value-Based Payment Modifier

MEANINGFUL USE: Attestation Date Extended : New date to complete 2014 Meaningful Use

Attestation is March 20, 2015, 11:59 pm ET. Attestation takes time; please take advantage of the gift of additional time.

Stage 2 MU : Please start looking at this now! Just some of the multiple changes that will required your attention:

o Registration of the Colorado Department of Public Health. Thanks to the Colorado Springs Neurology Team we were informed there is a Colorado Meaningful Use Website -- http://www.costage2mu.dphe.state.co.us/

o Working with Imaging Companies on image integrationo Integration with Labs, now required o More requirements for the patient access to their health information which

may require an upgrade of one's current patient portalo Higher reporting percentages on Core Measures with additional Core

Measures added and changes in Menu Measureso etc., etc.

MEDICARE REVALIDATIONS (RECERTIFICATONS): Check the Novitas website each month to see if your providers are due for revalidation for the Medicare System. DO NOT DEPEND on a letter from CMS. They just stop paying and it takes 60+ days sometimes to process a revalidation on-line. This can cause cash flow problems in one's practice. Complete revalidations through on-line PECOS system. Make certain you also now have authorized access to the I&A Access System (another set of passwords). This allows you to have access for all providers in your practice to complete Medicare/PECOS applications on their behalf, work on their behalf for EHR Incentives

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register and attestation for Meaningful Use and soon NPI changes. http://www.novitas-solutions.comSearch for "Provider Enrollment Status Inquire Tool" or choose the tool from the home page.

SALARY SURVEYS:

National PAHCOM Annual Salary Survey is now open through March 31, 2015! Must complete survey to have on-line access to data. To learn more and get started - http://www.pahcom.com/members/salarysurvey.htmlDon't miss out on this critical Practice Management information!  The survey report sells for $495.00 but it's yours FREE when you complete this data collection phase of the survey. Managers of medical practices only please.  That gives one free report per practice. If you're not the manager, forward this to your manager so your practice can participate in this industry event and your practice can have access to the report for free.Complete the survey and get a FREE copy of the final report! All managers of solo provider and small group physician practices are encouraged to participate in this annual salary/compensation survey!  Members simply log in.  If you're not a PAHCOM member, you'll be asked to create a free login so you can do the survey. You DO NOT have to be a National PAHCOM Member to participate!

MGMA 2015 Compensation and Production Survey for Providers and Staff for

Colorado is open through today March 13th! Participants are eligible to receive complimentary access to the survey results!

*Apply for an extension until Weds, March 18 to those who request an extension. The link to make a request is http://online.mgma.com/2015-comp-survey-extension.You DO NOT have to be a National MGMA Member to participate or receive the results!

CLICK HERE TO PARTICIPATE NOW!

For more details on these surveys, visit the Participation Toolkit.Need one-on-one help? MGMA data analysts are available Monday through Friday, 8 am to 5 pm MT. Toll-free: 877.275.6462, ext. 1895 [email protected]

GOING GREEN! PP-PAHCOM Meeting RSVPs; speaker handouts/presentations; electronic newsletters, etc..... Yes, it has been challenging but things are getting better all the time. More-and-more is being moved to an electronic process through the National PAHCOM Website. Please expect continued multiple changes throughout the year in how we automate and "go green" using the Pikes Peak PAHCOM website through

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the National website. There will be "challenges" and we ask you to be patient as we learn the processes as well.

UPCOMING MEETINGS: Mark your calendars!

Note Important Change from Original A=Schedule: Wednesday, March 18, 2015 -- 8:00 a.m. - 10:00 a.m. BEST EMPLOYMENT PRACTICES (HR, Interviewing, Hiring, Terminating ......) Mountain States Employment Council. Location: Penrose Pavilion Conference Rooms. Registration ends today March 13,2015. www.pahcom.com

March 20, 2015 -- 7:15 a.m. - 8:30 a.m. BREAKFAST CLUB -- Location: Penrose Hospital. Colorado Springs Pulmonary Consultants (Sandra's office), Main Entrance, 4th Floor, East Tower. Sorry 2 meetings next week!

March 25, 2015 -- 4:00 - 5:30 p.m. PP-PAHCOM EXECUTIVE COMMITTEE MEETING. South Office -- Colorado Springs Pulmonary Consultants, Penrose Medical Campus, 2222 North Nevada Avenue, STE 4004. All members are welcome! Please let Sandra know if you are attending.

April 2, 2015 -- 8:00 a.m. - 9:00 a.m., El Paso County Medical Society -- Office Managers' Association (OMA). HIPAA Privacy - Part 1, Marcia Bruchler, Physician's Alley and National PAHCOM presenter.

April 9, 2015 -- 8:00 a.m. - 10:00 am. Educators Collaborative Meeting. Judy Boesen, Educator Liaison for Pikes Peak PAHCOM & CMGMA President. All local vocational schools will be invited. Location: MAC.

April 17, 2015 -- 7:15 a.m. - 8:30 a.m. BREAKFAST CLUB -- Location: Penrose Pavilion, Colorado Springs Neurological Associates (Tracie Broom's office), 3rd Floor Conference Room.

April 22, 2015 -- 4:00 p.m. - 5:30 p.m. PP-PAHCOM EXECUTIVE COMMITTEE MEETING. North Office -- Practice TBD. All members are welcome! Please let Sandra know if you are attending.

April 28th, 11:30 a.m. - 1:00 p.m. Kaiser Lunch 'N Learn, 1975 Research Parkway. RSVP to Kristin Stites [email protected] or 719.867.2103. Additional dates available and will continue to list them in the newsletters.

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May 7, 2015 -- 8:00 a.m. - 9:00 a.m. HIPAA Part 2 - Security, El Paso County Medical Society -- Office Managers' Association (OMA).Marcia Bruchler, Physician's Alley and National PAHCOM presenter. Location: MAC.

May 7, 2015 -- 5:00 p.m. - 7:00 p.m. Pikes Peak PAHCOM Corporate Sponsors' Appreciation Event. Location: Pikes Peak Hospice & Palliative Care; 2550 Tenderfoot Hill Street, COS, 80906.

May 14, 2015 -- 10:00 a.m. - 3:00 p.m. Colorado Payer Meeting. Co-sponsor with Colorado MGMA. Venue -- Cielo at Castle Pines, Castle Rock. Wonderful venue, plan a short spring drive and there is always shopping after the meeting nearby! Cost: $25.00/attendee. Easy registration on the attached link below:http://cmgma.site-ym.com/events/event_details.asp?id=608843

May Breakfast Club date will need to be changed due to the day prior Payer Meeting and Memorial Holiday weekend. Will discuss at March BC Meeting.

May 27, 2015 -- 4:00 p.m. - 5:30 p.m. PP-PAHCOM EXECUTIVE COMMITTEE MEETING. South Office -- Practice TBD. All members are welcome! Please let Sandra know if you are attending.

June 4, 2015 -- 8:00 a.m. - 9:00 a.m. OMA Summer Breakfast. Cheyenne Mountain Conference Resort. Members Only.

June 11, 2015 -- 8:00 a.m. - 10:00 p.m. Community Connectivity, CORHIO & Beyond. Connecting Practice - Practice. There are current community health efforts going on in the background. CORHIO, The Community Health Center, El Paso County Medical Society and others will be involved. Something every practice needs to hear about. Location: TBD.

June 19, 2015 -- 7:15 a.m. - 8:30 a.m. BREAKFAST CLUB -- Location: Penrose Pavilion, Colorado Springs Neurological Associates (Tracie Broom's office), 3rd Floor Conference Room.

June 24, 2015 -- 4:00 p.m. - 5:30 p.m. PP-PAHCOM EXECUTIVE COMMITTEE MEETING. North Office -- Practice TBD. All members are welcome! Please let Sandra know if you are attending.

July 9, 2015 -- 8:00 a.m. - 10:00 p.m. --Reserved for ICD-10 Documentation program but will know more information at the end of March 2015.

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August 13, 2015, 8:00 a.m. - 10:00 a.m. University of Colorado Health - Memorial Hospital Update. George Hayes, CEO. More information forthcoming. Location: TBD.

September 10, 2015 -- 8:00 a.m. - 10:00 p.m. -- Reserved for Program To Be Announced. Location: TBD.

September 24-25, 2015. Colorado MGMA Fall Conference. Breckenridge, CO. More Details forthcoming.

October 2015 -- No local chapter meeting in October, as the National PAHCOM Conference is being held in Clearwater Beach, Florida. October 20-22, 2015.

November 12, 2015 --8:00 a.m. - 10:00 p.m. -- Reserved for Program To Be Announced. Location: TBD.

December 10, 2015 -- 8:00 a.m. - 10:00 p.m. Reserved for Holiday Celebration and Annual Charity Event. Location: TBD.

Additional details for the education schedule will be announced once we "officially hear in March/April about ICD-10." We are working on looking at speakers for several topics HR update, Security Risk Analysis, Value-Based Modifier......... Ideas or speakers, please let us know.

MEMBERSHIP: The word is out.... Pikes Peak PAHCOM is a true leadership organization in the Pikes Peak

region. We have new members interested all the time. Talk to your colleagues that are not members. Bring them to a meeting and let them see the value. The Executive Committee keeps the sponsor ratio of 2:1 and we have a waiting list of really good sponsors that want to support PP-PAHCOM! We need more members!!!

Membership with Pikes Peak PAHCOM requires both a National PAHCOM Membership and PP-PAHCOM Chapter Membership! Yes, there are separate dues $$! Renewals for National PAHCOM Membership can be completed on-line www.pahcom.com; renewals for Pikes Peak PAHCOM are emailed from the Membership Director -- Val Chavez, CMM! Can now be paid on our PP-PAHCOM chapter website that is embedded with the National PAHCOM website. Please keep both memberships current! If you are a CMM or HITCM-PP, do not let your recertification(s) expire every other year. Check your membership page on the national website and make certain you affiliate with our chapter on your membership page, just two clicks and you are done. Otherwise, you do not receive any notices, newsletters, etc.

Did you know that you can save $100 when renewing the National PAHCOM Membership by choosing "auto renew." This does require a secure credit card to be on file but that

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saving could be put toward your Pikes Peak PAHCOM Chapter dues which are currently $125.00/year.

Add your professional photo to your National PAHCOM Membership profile. It is really simple to upload. I put my mug shot under my profile! www.pahcom.com

Recruit your colleagues!! Bonus $$ -- a discount on your next local chapter renewal when you refer a new member to join!!

MANAGEMENT POSITIONS AVAILABLE: Infectious Disease Specialists, Practice Manager. Steve Johanns is retiring in 3-months!! He is currently taking applications and scheduling interviews. Please email Steve: [email protected]

Practice Manager for experienced solo specialist physician start-up in metro Denver. Excellent opportunity to start and grow new practice. Bachelor’s degree required and experience preferred. Competitive compensation. Please send cover letter and resume to Janet McIntyre, FACMPE at [email protected]

WINTER WEATHER -- MEETING CANCELLATIONS/POSTPONED: Pikes Peak PAHCOM Meetings during the winter months will be postponed if District 11(D-11) is closed on the meeting days. This may be posted on all area TV stations and websites. If there is enough notice, something will go out through national website email system and you would receive an email but otherwise we will follow the D-11 Rules. We really try not to cancel or postpone but many of our speakers come from Denver in inclement weather and we want all of you to be safe when travel is difficult.

PIKES PEAK PAHCOM CORPORATE EVENTS: PP-PAHCOM Corporate Sponsors' Appreciation Event : SPONSORS ONLY, Please join

us for Pikes Peak PAHCOM Corporate Sponsors' Appreciation Event! May 7, 2015, 5:00 p.m. - 7:00 p.m. Location: Pikes Peak Hospice & Palliative Care; 2550 Tenderfoot Hill Street; COS, 80906. Great new added benefits for all corporate sponsors. However, we all have some things that need to be accomplished to add you to our new website that is embedded within the National PAHCOM website and more!!! o Heavy Appetizers & Beverages provided. o Please RSVP to Debbie Carlson, CMM, Sponsor's Director:

[email protected] (Sponsor's only event!

May 14, 2015 -- Colorado Payer Day (Co-sponsored with Colorado MGMA) : Pikes Peak PAHCOM and Colorado MGMA have joined together for the first time to bring medical practices a Colorado Payer Day! The Pikes Peak PAHCOM and Colorado MGMA Corporate Sponsors are invited to be a corporate sponsor for this special Colorado

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Payer Day Event! There are a limited number of sponsor spaces available (12) and the fee to have a table at this event is $600. There are also lunch sponsorships and along with an event table, the sponsor(s) will be given the opportunity to provide a "commercial" during the lunchtime, fee $3000 or co-sponsors at a different price levels will be considered (please speak with Kristina Romero). The event is being held at the Cielo at Castle Pines Event Center, Castle Rock, 9:30 a.m.-2:30 p.m. Vendors will be chosen based upon the time of request of an email sent to Kristina Romero, Executive Director @ Colorado MGMA beginning Friday, March 6, 2015, 8:00 am.

Email Address: Kristina Romero: [email protected] Registration Opens: 8:00 a.m. on Friday, March 6, 2015 (Limited to 12)Venue Website: Cielo At Castle Pines http://www.cielocastlepines.com/

Since this is a co-sponsored event, Kristina will be the contact person for all Corporate Sponsors, as Debbie Carlson will be assisting in other areas of the event that day. The schedule will allow for plenty of time to meet and visit with the attendees of both Pikes Peak PAHCOM and Colorado MGMA. We are anticipating 100 attendees. Please, feel free to email Sandra Robben-Weber ([email protected]) should you have additional questions prior to registering. It would be our privilege to have you join us for this special event!!!!

FEBRUARY 2015 PIKES PEAK PAHCOM/OMA MEETING SPONSORS RECOGNIZED: February's Presenting Sponsors :

o El Paso County Medical Society - Office Managers' Association Sponsor/Pikes Peak PAHCOM Sponsor: University of Colorado Health - Memorial Hospital -- Contact: Debra Miller, Physician Relations Manager -- [email protected] (719) 365-6824.

o PP-PAHCOM Sponsor: Physician Sales & Services/McKesson -- Contact: Mary Beth Yockey, Sales Leader -- [email protected] (719) 432.6000.

EM (Evaluation & Management) Coding Calculator Tool : Thanks to our corporate sponsor, RT Welter & Associations. Please use the attached tool free Coding Calculator Tool -- FREE of charge. Also, you can join their weekly newsletters as a member of Pikes Peak PAHCOM: http://rtwelter.com/

Pikes Peak PAHCOM would like to thank ALL of OUR SPONSORS for their “constant” support of our Pikes Peak PAHCOM Community!!! We could NOT provide such valuable education programs without ALL of their ongoing support!

2015 Pikes Peak PAHCOM Chapter Officers:

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o Sandra Robben-Weber, CMM, HITCM-PP, 2015 Presidento Tari Gilmore, CMM, RMA, 2015 Vice Presidento Bridget Pieffer, CMM, 2015 Secretaryo Val Chavez, CMM, 2015 Membership Directoro Lori Trivelli, CMM, 2015 Treasurero Debbie Carlson, 2015 Sponsors' Director

QUOTE: In order to succeed, your desire for success should be greater than your fear of failure!!! — BC

There are a lot of scary things in the journey of health care office management, be ready for success and let go of the fear!!!!

Come by my office -- painted on the wall! "The Key to Change, is to let go of the Fear" -- Rosanne Cash

Sandra Robben-Weber, CMM, HITCM-PP, PP-PAHCOM 2015 President [email protected]

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