uklivemusiccensus.orguklivemusiccensus.org/.../2018/02/venue-online-survey-word.docx · web...
TRANSCRIPT
Note: These survey questions were devised in conjunction with a number of stakeholders within the UK’s live music sector, including our partners on the project, Musicians’ Union, Music Venue Trust and UK Music, and organisations like Attitude is Everything, Julie’s Bicycle, and PRS for Music. The questions were further refined following the UK Live Music Census in March 2017. They are not intended to be prescriptive and you may wish to adapt or include questions that are most relevant to your local area and/or project partners. As the surveys are extensive and thorough, you may also wish exclude those questions which are not relevant to your area, particularly those marked ‘cont.’ and where the respondent is asked if they are willing to answer more questions on a particular topic. Bear in mind, however, that using similar sets of survey questions allows for more substantive comparisons across censuses.
Venue Online SurveyThank you for your interest in the [insert town/city] Live Music Census.
Please click here [insert hyperlink to participant information] to read the full participant information for details on with whom your information will be shared and for how long it will be kept.
1. By ticking below you confirm that you have read the participant information provided, consent to your personal information being used as described and are happy to participate in this study - you MUST tick the box in order to move the next question.
□ [This question should be compulsory]
1. About your live music venue1. For which city are you completing this survey?
o [insert town/city]
o Other (please specify):
…………[This question should be compulsory]
2. What is the name and location of the venue for which you are completing this survey?
Venue name …………Venue postcode …………
[These questions should be compulsory]
3. Would you describe the area for which you are completing the Census as urban or rural? [Adjust to your location as appropriate.]
o Urban
o Rural
o Don't know
4. How would you best describe the primary purpose of your venue? Choose one. Please use Comments box to give further detail if required.
o Arena (5,000-20,000) – large, covered, multi-purpose arena or conference centre
o Arts centre (200-2,000) – multi-arts, multi-purpose venue
o Bar, pub with music (20-100) – main focus is alcohol sales with occasional music
o Church/place of worship – place of worship which hosts live music events beyond its regular services
o Concert hall/auditorium (200-3,000) – dedicated music venue, mainly seated gigs
o Hotel or other function room
o Large music venue (651-5,000) – dedicated music venue, mainly standing gigs
o Large nightclub (>500) – dedicated nightclub, mainly for dancing
o Medium music venue (351-650) – dedicated music venue, mainly standing gigs
o Outdoor (greenspace), e.g. parks used for festivals
o Outdoor (urban), e.g. particular sites used regularly by buskers
o Restaurant/café with music (20-100) – main focus is food with occasional music
o Small music venue (<350) – dedicated music venue, mainly standing gigs
o Small nightclub (<500) – dedicated nightclub, mainly for dancing
o Social club/community centre/village hall/sports hall – meeting place, generally formed around a common interest, occupation, activity or location
o Stadium (5,000-100,000) – large, usually uncovered, main purpose usually for sports
o Student union/university building
o Theatre/opera house (500-2,500) – mainly theatre with some live music/opera
o Other (please specify):
………….o None of the above / not relevant / don’t know
Comments:……………………………………………………………………………………………………………
5. For how many years has your venue or business continuously been hosting live music?
o Less than a year
o 1-2 years
o 3-5 years
o 6-10 years
o 11-20 years
o 21-50 years
o 51-100 years
o More than 100 years
o Don’t know
6. On average, how often do you host/stage live music? Choose one.
o Every day
o 5-6 times a week
o 3-4 times a week
o 1-2 times a week
o 3-4 times a month
o 1-2 times a month
o 3-4 times a year
o 1-2 times a year
o Hardly ever
o Don’t know
Comments:……………………………………………………………………………………………………………
7. On which nights of the week does this usually take place? Tick all that apply.
Musicians (not DJs)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
DJs Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
8. In which months of the year are you usually open? Tick all that apply.
January
February
March
April
May
June
July
August
September
October
November
December
9. What was the total number of live music activities (concert + club/dance nights) in your venue in the last 12 months?
Paid entranceo 0
o 1-50
o 51-100
o 101-150
o 151-200
o 201-250
o 251-300
o More than 300
Free entrance
o 0
o 1-50
o 51-100
o 101-150
o 151-200
o 201-250
o 251-300
o More than 300
Comments:……………………………………………………………………………………………………………
10. What broadly defined styles of live music do you regularly host/promote? Tick all that apply.
Blues
Classical
Country
Dance / electronic
Experimental
Folk
Grime
Hip hop/rap
Indie
Jazz
Metal
Musical Theatre
Opera/operetta
Pop
Punk
Reggae/dub
Rock
Singer/songwriter
Traditional (Scottish/Irish)
Urban/R&B
World
Multi-genre, e.g. function band
Other (please specify):
…………. None of the above / not applicable
11. Do you regularly feature? Tick as many as apply.
Orchestras
Chamber music ensembles
Choirs
Opera
Solo artists – covers
Solo artists – original music
Duos – covers
Duos – original music
Bands – covers
Bands – original music
Open mic events
Open folk or traditional music sessions
Open jam sessions (other genres)
DJs – modern chart/pop
DJs – retro chart/pop
DJs – specialist electronic dance music
DJs – other genres (funk, hip-hop, jazz, eclectic)
Big bands
Other (please specify):
………….
12. What is the capacity of the venue for live music?
Live music space 1 …………Live music space 2 …………Live music space 3 …………Other space(s) …………
2. Venue operation1. What are your regular opening hours? If different for different days of the week,
please specify in Comments box.
Openo 09.00-10.00
o 10.00-11.00
o 11.00-12.00
o 12.00-13.00
o 13.00-14.00
o 14.00-15.00
o 15.00-16.00
o 16.00-17.00
o 17.00-18.00
o 18.00-19.00
o 19.00-20.00
o 20.00-21.00
o 21.00-22.00
o 22.00-23.00
o 23.00-00.00
o 00.00-01.00
o 01.00-02.00
o 02.00-03.00
o 03.00-04.00
o 04.00-05.00
o 05.00-06.00
o 06.00-07.00
o 07.00-08.00
o 08.00-09.00
Close
o 09.00-10.00
o 10.00-11.00
o 11.00-12.00
o 12.00-13.00
o 13.00-14.00
o 14.00-15.00
o 15.00-16.00
o 16.00-17.00
o 17.00-18.00
o 18.00-19.00
o 19.00-20.00
o 20.00-21.00
o 21.00-22.00
o 22.00-23.00
o 23.00-00.00
o 00.00-01.00
o 01.00-02.00
o 02.00-03.00
o 03.00-04.00
o 04.00-05.00
o 05.00-06.00
o 06.00-07.00
o 07.00-08.00
o 08.00-09.00
Comments:
……………………………………………………………………………………………………………
2. Do you regularly host more than one live music event per day (e.g. gig followed by club night)?
o Yes
o No
o Don’t know / prefer not to say
If 'Yes', why?……………………………………………………………………………………………………………
3. Does the venue have a permanent in-house PA suitable for amplifying live music/DJs?
o Yes
o No
o Don’t know / prefer not to say
4. Is your venue part of a cluster of venues or independent?
o Part of a cluster
o Independent
o Other (please specify):
o Don’t know / prefer not to say
5. In an average year, what is the average percentage of touring/non-local music to local/non-touring music in your venue?
………… % of touring/non-local music
6. Please estimate to the best of your ability the approximate size of your AVERAGE AUDIENCE for live music PER DAY/NIGHT by day and season
For example, on Saturdays in January-March your average audience attendance may be 100 people per day/night but in October-December it may be 150.
This question is particularly important for us to estimate annual audience attendances and economic value. If you have more than one space for live music, please estimate the size of your overall audience attendance in the main auditorium and use the Comments box to give further information.
Monday-Wednesday Thursday Friday Saturday Sunday
Jan/Feb/MarApr/May/JunJul/Aug/SepOct/Nov/Dec
Comments: ……………………………………………………………………………………………
7. Compared to 2015, did audience numbers in general for your live music events in 2016 increase or decrease?
o Increased
o Stayed the same
o Decreased
o Don’t know / prefer not to say
Why do you think this is?
……………………………………………………………………………………………………………
3. Census night opt-in1. Did your venue host a live music event on Live Music Census day/night [insert
dates]?
o Yes
o No
o Don’t know
[If your survey software allows it, set up skip logic1 for this question so that if the respondent ticks ‘Yes’, they answer section 5 (Census day/night events), but if they tick ‘No’ or ‘Don’t know’ then they skip straight to section 6 (alcohol and under-18s) and miss out section 5 entirely. This question should be compulsory to ensure the skip logic works.]
4. Census day/night events1. How many events did your venue host on Census day/night? For example, if you
hosted a gig followed by a club night, this would count as 2 events.
o 0
o 1
o 2
o 3
o 4 or more
2. What was/were the event(s) that you hosted/promoted on Census day/night and what was/were the total audience attendance for the event(s)?
Event 1
Name of event …………Total audience numbers for the event …………
Event 2
Name of event …………Total audience numbers for the event …………
Event 3
Name of event …………Total audience numbers for the event …………
Event 4
Name of event …………Total audience numbers for the event …………
1 Skip logic is a feature in some survey software that changes which question or page a respondent sees next based on how they answer the current question; it is also known as ‘conditional branching’ or ‘branch logic’. So for example if a person answers ‘yes’ to a question then they are taken to Q2, but if they answer ‘no’ they are taken instead directly to Q3.
5. Alcohol and under-18s1. Is your venue open to under-18s?
o Yes, always
o Yes, with restrictions according to time of day
o Yes, with restrictions depending on the event
o No, with some exceptions
o No, never
o Don’t know / not relevant
If it isn't open to under-18s, why not?
………………………………………………………………………………………………………………
2. Do you feel that, in general, you sell more or fewer alcoholic drinks when live music is on?
o More alcohol sales when live music is on
o About the same
o Less alcohol sales when live music is on
o n/a - we don't sell alcohol
o n/a - we always have live music/are only open for gigs
o Don't know
Comments:
………………………………………………………………………………………………………………
6. Policies and licences1. Do you have or are you signed up to any of the following? Tick all that apply.
[Amend as appropriate to your location.]
Access Starts Online (Attitude Is Everything)
Charter of Best Practice (Attitude is Everything)
Child Protection Policy
Creative Industry Green / Creative IG Tools (Julie's Bicycle)
Musicians’ Union’s Fair Play Venue Scheme
PPL Licence
PRS for Music Licence
Sexual Harassment Policy
None of the above
Don’t know / prefer not to say
7. Sustainability and accessibility1. Please tick if your venue has, uses, or does the following. Tick all that apply.
A green team or sustainability coordinator
An up-to-date environmental action plan
An up-to-date environmental policy
Consider environmental credentials of suppliers or purchases
Encourage use of public transport
LED front of house lights
LED stage lights
Measure your environmental impact e.g. track energy use
Renewable energy supplier or green tariff electricity
Staff cycle scheme
Your own renewable energy source, e.g. solar panels
Other (please specify):
………… None of the above
Don’t know / prefer not to say
2. Do you have or do any of the following? Tick all that apply.
‘Access to performance’ services (e.g. hearing loop in performance space / British Sign Language interpretation / Captioning / Audio Description)
Assistance dog policy
Box office hearing loop
Dedicated access for loading/unloading
Dedicated accessible seating positions / a viewing platform / a viewing area
Dedicated person responsible for overseeing access for Deaf and disabled people
Functioning accessible (disabled) toilet
Information on your website specifically for Deaf and disabled customers
Policy regarding strobe lighting in case someone needs to request details due to a medical condition
Policy to enable customers to consume their own food and drink in the venue if this is related to a medical requirement
Provide dedicated Blue Badge parking for customers
Provide free tickets for personal assistants / carers / support workers of Deaf and disabled customers
Provide parking for customers
Step-free access from the street to the main live music area (permanent or via temporary ramp) FOR AUDIENCES
Step-free access from the street to the stage or performance area (permanent or via temporary ramp) FOR ARTISTS
Other (please specify):
………… None of the above
Don’t know / prefer not to say
3. Have you or your staff ever received Disability Awareness Training?
o Yes
o No
o Don’t know / prefer not to say
8. Other functions1. Is programming and/or presenting (live) music the only function of your
organisation?
o Yes
o No
2. What kind of other function(s) does your venue offer as well as (live) music? Tick all that apply.
Bar / restaurant (outside concert hours)
Cinema and Film
Exhibition / Photo Gallery
Multimedia and Audiovisual art
Support for artists’ projects (artist residency programme, administrative and technical trainings)
Theatre / Dance
Other (non-music) activities
None of the above
Comments:
……………………………………………………………………………………………………………
9. Cultural valueThe following questions are essential for us to be able to understand the cultural value of live
music so please complete them to the best of your ability.
1. Do you do any of the following? Tick all that apply.
Actively develop and maintain networks within the local live music sector
Bring in third party investment, e.g. sponsorship
Charity work – active fundraising for one or more charities
Charity work – providing space for free for charities
Charity work – other (please specify)
…………
Contribute to local initiatives to combat anti-social behaviour, e.g. Camden’s Quiet Streets initiative
Have formal or informal links with educational communities (universities, schools and colleges), e.g. knowledge share and project work, work placements/experience for students, lecturing, consultancy
Hire out space for MUSIC-RELATED activities (see above)
Hire out space for NON-MUSIC-RELATED activities (see above)
Provide access to apprenticeship schemes
Provide both performance and social spaces for entry level musicians
Provide space for free for MUSIC-RELATED activities such as rehearsing, recording, or choir practice
Provide space for free for NON-MUSIC-RELATED activities, e.g. language classes, religious societies, yoga, parent/baby activities, reading groups, weddings
Provide space for posters and flyers for cultural activities EXTERNAL TO your own venue
Provide volunteering and internship opportunities
None of the above
Don’t know
Comments:
………………………………………………………………………………………………………………
2. What do you think are the main contributions that live music and your live music venue makes to your local area?
This is useful for us to understand the cultural value of live music from those who are directly involved in its creation.
………………………………………………………………………………………………………………
10. Pathways and barriers to success1. How much, if at all, have the following (negatively) impacted on your live music
events in the past twelve months?
Health and safety issues: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Licensing issues: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Noise-related complaints: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Parking/loading issues: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Planning and property development: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
2. How much, if at all, have the following (negatively) impacted on your live music events in the past twelve months?
Closure of other local venues: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Cost of labour/staff wages: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Cost of paying bands: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Diminishing audiences: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Increased business rates: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Increased size/number of music festivals: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Increasingly competitive environment between venues and promoters: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Noise limiter/sound level meter: Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Other (please specify): Extreme or strong impact / Moderate impact / Slight impact / No impact / No opinion/don’t know
Other (please specify) AND/OR further comments on external factors………………………………………………………………………………………………………………
3. Do you think that you will be promoting/hosting fewer or more live music events three years from now, and why?
o More
o About the same
o Fewer
o Don’t know
Why do you think you will be promoting/hosting fewer or more live music events three years from now?
………………………………………………………………………………………………………………
4. Would you be willing to answer two more questions on pathways and barriers to success?
o Yes
o No
[If your survey software allows it, set up skip logic for this question so that if the respondent ticks ‘Yes’, they answer section 12 (pathways and barriers to success cont.), but if they tick ‘No’ then they skip straight to section 13 (your staff) and miss out section 12 altogether. This question should be compulsory to ensure the skip logic works.]
11. Pathways and barriers to success (cont.)1. If appropriate, please describe the most significant problems or barriers you have
faced as a live music venue – how, if at all, were they resolved?
This is useful for us to be able to understand and promote best practice within the sector. If you do not wish to answer here but are willing to follow up in email or interview please state here and add email address for correspondence.
………………………………………………………………………………………………………………
2. What could the government (local, national and/or UK) do, if anything, to improve the live music scene?
We will endeavour to pass on sensible suggestions to policy-makers in order to enact change where possible.
………………………………………………………………………………………………………………
12. Your staff1. Approximately how many staff might you employ per live music event (minimum
and maximum)?
Minimum
Musicians (not DJs) …………DJs …………Venue staff (e.g. bar staff, front of house staff) …………Production staff (e.g. sound engineer, promoter’s rep) …………Door staff (box office) …………Door staff (security) …………
Maximum
Musicians (not DJs) …………DJs …………Venue staff (e.g. bar staff, front of house staff) …………Production staff (e.g. sound engineer, promoter’s rep) …………Door staff (box office) …………Door staff (security) …………
Comments:
………………………………………………………………………………………………………………
2. Not including musicians, how many staff do you employ?
Full-time staff …………Part-time staff …………Casual staff …………Volunteers …………
3. Staff salaries (annual average in £s)
Part-time £ …………Full-time £ …………
4. Staff labour intensity
Average hours a full-time staff works per week ………… hours per weekAverage hours a part-time staff works per week ………… hours per week
5. If your venue is open on days/nights when you don't host live music, do you employ extra staff when you do host live music events?
o Yes
o No
o Don’t know / not applicable
6. If 'yes', roughly how many extra staff hours do you employ on a night with live music compared to one without?
………… hours
13. Economic impact (income)You may need to gather financial data to answer this section - you can 'save and continue' at any
point if necessary. PLEASE NOTE THAT IT IS NOT COMPULSORY TO COMPLETE THIS SECTION BUT PLEASE DO CONTINUE TO THE END OF THE SURVEY AS THERE ARE STILL IMPORTANT QUESTIONS TO COME. This information is vital for us to be able to make calculations about economic value. Please be assured that it will be treated with the strictest of confidence and will be stored securely. The data will never be used in a way that could identify an individual venue.
1. What was the total income of your organisation related to live music activities in the past 12 months?
£ …………
2. What was the ticket sale (revenues) income of your organisation related to live music activities in the past 12 months?
£ …………
3. What was the income from beverage and food of your organisation received related to live music activities in the past 12 months?
£ …………
4. Do you receive public or charitable funding?
o Yes
o No
o Prefer not to say
[If your survey software allows it, set up skip logic for this question so that if the respondent ticks ‘Yes’, they answer section 15 (funding), but if they tick ‘No’ or ‘Prefer not to say’ then they skip straight to section 16 (economic impact (expenditure)) and miss out section 15 altogether. This question should be compulsory to ensure the skip logic works.]
14. Funding1. What is the total amount of subsidy (public funds, charitable funding, local
authority, etc.) your organisation received related to the music activities in the past 12 months? (Enter zero if you do not receive any subsidy.)
£ …………
2. Approximately what percentage of your annual income comes from subsidy?
o None
o 1-10%
o 11-20%
o 21-30%
o 31-40%
o 41-50%
o More than 50%
3. From which organisations do you receive funding? Please tick all that apply. [Adjust according to your location.]
Arts Council England
Arts Council of Northern Ireland
Arts Council Wales
Big Lottery Fund
BPI (British Phonographic Industry) / UKTI (UK Trade & Investment) Music Export Growth Scheme
Creative Europe Desk UK
Creative Scotland
Help Musicians UK
Local authority/council
PRS for Music Foundation
The Prince’s Trust
Youth Music
Other (please specify):
…………
15. Economic impact (expenditure)1. What were the total expenses of your organisation related to live music activities in
the past 12 months?
£ …………
2. What were the total direct programme costs related to all live music activities in the past 12 months?
£ …………
3. What were the total employment costs related to all live music activities in the past 12 months?
£ …………
4. What were the total infrastructure costs related to all live music activities in the past 12 months (e.g. rent, insurance, energy, water, maintenance costs)?
£ …………
16. Economic impact (opt-in)
1. Would you be willing to answer five more questions on income/expenditure?
o Yes
o No
[If your survey software allows it, set up skip logic for this question so that if the respondent ticks ‘Yes’, they answer section 18 (economic impact cont.), but if they tick ‘No’ then they skip straight to section 19 (contact details) and miss out section 18 altogether. This question should be compulsory to ensure the skip logic works.]
17. Economic impact (cont.)1. In an average year, what percentage of your live music events are? (Your answers
together should total 100%.)
Internal promotions ………… %External promotions (hires) ………… %
2. How do you pay artists? Tick all that apply.
Busking – paid by donation
Flat fee – the artist receives a guaranteed set amount of money no matter how many people attend
Free – no monetary payment but artist may receive expenses
Guaranteed fee plus profit – the artist takes a percentage of the profit on top of the guaranteed fee
In-kind – artist receives a non-monetary ‘payment’
Pay-to-play – artist pays the promoter/venue to perform
Profit minus guarantee – if no profit, the artist still gets guaranteed fee, but if profit, then promoter deducts guarantee and pays artist the balance
Promoter-artist split – promoter takes door proceeds, recuperates costs of gig, splits remainder with the artist
Salaried – e.g. as part of an ensemble
Self-promotion – artist sells tickets and takes the risk on the show
Ticket allocation – promoter organises show and artist is expected to sell tickets
Comments:
………………………………………………………………………………………………………………
3. Do you charge musicians to sell merchandise in your venue?
o Yes
o No
o Don’t know / not relevant
If ‘yes’, how much do you charge (£ or % of merch sales)?
£ …………………… %
4. Do you put on live music events in venues external to the one for which you are completing this survey?
o Yes
o No
o Don’t know
5. If you put on live music events in external venues, in which of the following types of venue do you do so? Tick as many as apply.
Arena (5,000-20,000) – large, covered, multi-purpose arena or conference centre
Arts centre (200-2,000) – multi-arts, multi-purpose venue
Bar, pub with music (20-100) – main focus is alcohol sales with occasional music
Church/place of worship – place of worship which hosts live music events beyond its regular services
Concert hall/auditorium (200-3,000) – dedicated music venue, mainly seated gigs
Hotel or other function room
Large music venue (651-5,000) – dedicated music venue, mainly standing gigs
Large nightclub (>500) – dedicated nightclub, mainly for dancing
Medium music venue (351-650) – dedicated music venue, mainly standing gigs
Outdoor (greenspace), e.g. parks used for festivals
Outdoor (urban), e.g. particular sites used regularly by buskers
Restaurant/café with music (20-100) – main focus is food with occasional music
Small music venue (<350) – dedicated music venue, mainly standing gigs
Small nightclub (<500) – dedicated nightclub, mainly for dancing
Social club/community centre/village hall/sports hall – meeting place, generally formed around a common interest, occupation, activity or location
Stadium (5,000-100,000) – large, usually uncovered, main purpose usually for sports
Student union/university building
Theatre/opera house (500-2,500) – mainly theatre with some live music/opera
Other (please specify):………….
None of the above / not relevant / don’t know
Comments on reasons for putting on events external to your venue:
……………………………………………………………………………………………………………
18. Contact details [and prize draw]
1. We would like to keep you up-to-date with Live Music Census news so please give us your email address / If you would like to be entered into the prize draw, please give us your email address. Click here [insert hyperlink to T&Cs] for terms and conditions.
…………
2. Please tick here if you are happy for us to get in contact with you for any follow-up questions.
□
3. Please use the space below to tell us about any aspect of your live music experiences in your local area which you feel has not already been covered.
……………………………………………………………………………………………………………