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Villa VTO User’s Manual V1.0.0

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Page 1: Villa VTO - spy-shop.ro

Villa VTO

User’s Manual

V1.0.0

V1.0.0

Page 2: Villa VTO - spy-shop.ro

I

Foreword

General

This Manual introduces the operation of the villa station (VTO) web interface.

Safety Instructions

The following categorized signal words with defined meaning might appear in the Manual.

Signal Words Meaning

CAUTION

Indicates a potential risk which, if not avoided, could result in property

damage, data loss, lower performance, or unpredictable result.

TIPS Provides methods to help you solve a problem or save you time.

NOTE Provides additional information as the emphasis and supplement to

the text.

Revision History

Version Revision Content Release Date

V1.0.0 First release April 2020

About the Manual

The manual is for reference only. If there is inconsistency between the manual and the

actual product, the actual product shall prevail.

We are not liable for any loss caused by the operations that do not comply with the manual.

The manual would be updated according to the latest laws and regulations of related

regions. For detailed information, see the paper manual, CD-ROM, QR code or our official

website. If there is inconsistency between paper manual and the electronic version, the

electronic version shall prevail.

All the designs and software are subject to change without prior written notice. The product

updates might cause some differences between the actual product and the manual. Please

contact the customer service for the latest program and supplementary documentation.

There still might be deviation in technical data, functions and operations description, or

errors in print. If there is any doubt or dispute, please refer to our final explanation.

Upgrade the reader software or try other mainstream reader software if the manual (in PDF

format) cannot be opened.

All trademarks, registered trademarks and the company names in the manual are the

properties of their respective owners.

Please visit our website, contact the supplier or customer service if there is any problem

occurred when using the device.

If there is any uncertainty or controversy, please refer to our final explanation.

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II

Important Safeguards and Warnings

The following description is the correct application method of the device. Please read the

manual carefully before use, in order to prevent danger and property loss. Strictly conform to

the manual during application and keep it properly after reading.

Operating Requirement

Do not place and install the device in an area exposed to direct sunlight or near heat

generating device.

Do not install the device in a humid, dusty or fuliginous area.

Keep its horizontal installation, or install it at stable places, and prevent it from falling.

Do not drip or splash liquids onto the device; do not put on the device anything filled with

liquids, in order to prevent liquids from flowing into the device.

Install the device at well-ventilated places; don’t block its ventilation opening.

Use the device only within rated input and output range.

Do not dismantle the device arbitrarily.

Transport, use and store the device within allowed humidity and temperature range.

Power Requirement

The product shall use electric wires (power wires) required by the region where the device

will be used.

Use power supply that meets SELV (safety extra low voltage) requirements, and supply

power with rated voltage that conforms to Limited Power Source in IEC60950-1. For

specific power supply requirements, refer to device labels.

Appliance coupler is a disconnecting device. During normal use, keep an angle that

facilitates operation.

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III

Table of Contents

Foreword .................................................................................................................................................... I

Important Safeguards and Warnings ..................................................................................................... II

1 Initialization ............................................................................................................................................ 1

2 Login Interface ....................................................................................................................................... 2

Login .............................................................................................................................................. 2 2.1

Resetting Password ...................................................................................................................... 2 2.2

3 Main Interface ........................................................................................................................................ 4

4 Local Setting .......................................................................................................................................... 5

Basic .............................................................................................................................................. 5 4.1

4.1.1 Device Properties & Events ................................................................................................ 5

4.1.2 Façade Layout (Only for VTO3211D) ................................................................................. 6

Video & Audio ................................................................................................................................ 7 4.2

Access Control .............................................................................................................................. 9 4.3

4.3.1 Local ................................................................................................................................... 9

4.3.2 RS-485 .............................................................................................................................. 10

System ........................................................................................................................................ 10 4.4

Security ........................................................................................................................................ 11 4.5

Onvif User ................................................................................................................................... 12 4.6

5 Household Setting ............................................................................................................................... 13

VTO No. Management ................................................................................................................ 13 5.1

5.1.1 Adding VTO ....................................................................................................................... 13

5.1.2 Modifying VTO Information ............................................................................................... 14

5.1.3 Deleting VTO .................................................................................................................... 15

Room No. Management .............................................................................................................. 15 5.2

5.2.1 Adding Room Number ...................................................................................................... 15

5.2.2 Modifying Room Number .................................................................................................. 17

5.2.3 Issuing Access Card ......................................................................................................... 17

VTS Management ....................................................................................................................... 18 5.3

Status .......................................................................................................................................... 19 5.4

6 Network Setting ................................................................................................................................... 20

Basic ............................................................................................................................................ 20 6.1

6.1.1 TCP/IP .............................................................................................................................. 20

6.1.2 Port ................................................................................................................................... 20

6.1.3 HTTPS .............................................................................................................................. 21

6.1.4 P2P ................................................................................................................................... 21

SIP Server ................................................................................................................................... 21 6.2

Firewall ........................................................................................................................................ 22 6.3

7 Log Management ................................................................................................................................. 24

Call .............................................................................................................................................. 24 7.1

Alarm ........................................................................................................................................... 24 7.2

Unlock ......................................................................................................................................... 24 7.3

Log .............................................................................................................................................. 25 7.4

Cybersecurity Recommendations ................................................................................... 26 Appendix 1

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1

1 Initialization

For first time login or after the VTO being reset, you need to initialize the web interface. The

default IP address of the VTO is 192.168.1.108, and make sure the PC is in the same network

segment as the VTO.

Connect the VTO to power source, and then boot it up. Step 1

Open the internet browser on the PC, then enter the default IP address of the VTO in Step 2

the address bar, and then press Enter.

Device initialization Figure 1-1

Enter and confirm the password, and then click Next. Step 3

The email setting interface is displayed.

Select the Email check box, and then enter your email address. This email address Step 4

can be used to reset the password.

Click Next. The initialization succeeded. Step 5

Click OK. Step 6

Login interface Figure 1-2

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2

2 Login Interface

Login 2.1

Before login, make sure that the PC and VTO are in the same network segment.

Enter the VTO IP address in the browser address bar, and then press Enter. Step 1

Login interface Figure 2-1

Enter "admin" as username, then the password you set during initialization, and then Step 2

click Login.

Resetting Password 2.2

On the login interface (Figure 2-1), click Forgot Password?. Step 1

Reset the password (1/3) Figure 2-2

Click Next. Step 2

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3

Reset the password (2/3) Figure 2-3

Scan the QR code on the web interface to obtain the security code in your mailbox, and Step 3

then enter the security code in the input box.

If you did not configure email during initialization, contact the supplier or customer

service for help.

To obtain security code again, refresh QR code interface.

Use the security code within 24 hours after receiving it. Otherwise, it will become

invalid.

If wrong security code is entered for 5 times continuously, this account will be

locked for 5 min.

Click Next, and then the Reset the password (3/3) dialog box is displayed. Step 4

Set and confirm the new password as instructed, and then click OK.Step 5

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4

3 Main Interface

Log in to the web interface of the VTO, and then the main interface is displayed.

Main interface Figure 3-1

Table 3-1 Main interface introduction

No. Function Description

1 General function

Click to change the password and your email

address.

Click to go to the main interface.

Click to log out, reboot the VTO or restore the VTO

to factory settings.

2 VTO information You can view the general information of the VTO, including

building No., unit No., device type, and VTO No..

3 System

information

You can view the software version, MCU version, and security

baseline version.

4 Config manager

Select Device Info or User Info, and then you can export the

VTO configuration or user information to the PC or import them

from it.

5 Function area Click the buttons to go to the corresponding menu.

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5

4 Local Setting

This chapter introduces how to configure VTO type, VTO No., video and audio, access

password, system time, and security function.

General operations:

After configuration, click Confirm to save, and click Refresh to view the latest change.

If you click Default, all the configurations in the current page would be restored to the

default, and you need to click Confirm to save.

Basic 4.1

4.1.1 Device Properties & Events

This section introduces the configuration of VTO device type, VTO number, and auto storage.

On the main interface (Figure 3-1), select Local Setting > Basic. Step 1

Basic Figure 4-1

Configure parameters. Step 2

Table 4-1 Basic parameter description

Parameter Description

Device Type

Keep the default value.

Building number and unit number are available only when other

servers work as SIP server. See "6.2 SIP Server."

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6

Parameter Description

Fence station is normally used when other servers work as SIP

server.

Centre Call No.

Configure the number of the management centre, and you can call the

management centre on every VTO or VTH in the network. The default

number is 888888.

Call Centre

Time

Time period in which you are allowed to call the management centre.

VTO No.

The VTO number can be used to differentiate each VTO, and it is normally

configured according to unit or building number. You can add VTO devices

to the SIP server with their numbers.

Storage Point

All the snapshots would be saved to the SD card in the villa station

automatically.

Auto Snapshot (unlock)

Select ON to enable this function, and then the system takes snapshot

every time when the door is unlocked.

Auto Snapshot (talking)

Select ON to enable this function, and then the system takes snapshot

every time when VTH user answers a call from the VTO.

Messages

Select ON to enable this function, and then the system uploads the

messages from visitors to the SD card automatically.

If there is an SD card in the main VTH, the left messages would be

saved to the SD card of the main VTH by default.

To receive message, the VTO Message Time must be configured to

be more than 0. See the VTH user's manual.

Click Confirm. Step 3

4.1.2 Façade Layout (Only for VTO3211D)

If you select 1 form the Count drop-down list, only the third button will be valid; if you select 2,

only the second and the fourth buttons will be valid; and if you select 4, all the four buttons will

be valid.

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7

Façade layout Figure 4-2

Video & Audio 4.2

This section introduces how to configure the format and quality of video that captured by VTO,

and the audio control settings.

On the main interface (Figure 3-1), select Local Setting > Video & Audio. Step 1

Video & audio Figure 4-3

Configure parameters, and these configurations will take effect immediately. Step 2

Table 4-2 Video parameter description

Parameter Description

Main

Stream

Video Format Select the video resolution from 720P, WVGA, and D1.

Format Rate Configure the number of frames in 1 second. You can select

from 1 to 25 under PAL, and 1 to 30 under NTSC video

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8

Parameter Description

standard. The larger the value is, the smoother the video will

be.

Bitrate

Configure the data amount that transmitted in 1 second. You

can select as needed. The larger the value is, the better the

video quality will be.

Sub

Stream

Video Format Select the video resolution from CIF, WVGA, QVGA, D1, and

1080P.

Format Rate

Configure the number of frames in 1 second. You can select

from 1 to 25 under PAL, and 1 to 30 under NTSC video

standard. The larger the value is, the smoother the video will

be.

Bitrate Configure the data amount that transmitted in 1 second. The

larger the value is, the better the video quality will be.

Status

Scene Mode

Adjust the video to adapt to different scenarios. You can

select from Automatic, Sunny, Night and Disabled. It is

Automatic by default.

Day/Night

Mode You can select from Disabled, Auto, Sunny or Night.

BackLight

Mode

You can select from the following modes:

Disabled: No back light.

BLC: The camera gets clearer image of the dark areas

on the target when shooting against light.

WDR: The system dims bright areas and compensates

dark areas to ensure the clarity of all the area.

HLC: The system constrains bright areas and reduces

halo size to dim the overall brightness.

Light Mode There are four light modes: NO, NC, Auto, and Scheduled.

Select as needed.

Video Standard Select from PAL or NTSC according to your display device.

Image

Brightness

Changes the value to adjust the picture brightness. The

larger the value is, the brighter the picture will be, and the

smaller the darker. The picture might be hazy if the value is

too large.

Contrast

Changes the contrast of the picture. The larger the value is,

the more the contrast will be between bright and dark areas,

and the smaller the less. If the value is too large, the dark

area would be too dark and bright area easier to get

overexposed. The picture might be hazy if the value is too

small.

Hue Makes the color deeper or lighter. The default value is made

by the light sensor.

Saturation

Makes the color deeper or lighter. The larger the value is, the

deeper the color will be, and the lower the lighter. Saturation

value does not change image brightness.

Gamma Changes the picture brightness and improves the picture

dynamic range in a non-linear way. The larger the value is,

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9

Parameter Description

the brighter the picture will be, and the smaller the darker.

Mirror Select On, and then the image is displayed with left and right

side reversed.

Flip Select On, and then the image is displayed upside down.

Audio

Control Select Enable or Disabled to turn on or off each sound.

Volume

Control

Miccrophone

Volume

Adjust the value, and the larger the value is, the louder the

VTO microphone volume will be.

Beep Volume Adjust the value, and the larger the value is, the louder the

system volume will be.

Access Control 4.3

This section introduces how to configure the lock, including unlock responding interval, open

door command, door sensor check time, first unlock command and door contact type.

4.3.1 Local

On the main interface (Figure 3-1), select Local Setting > Access Control > Local. Step 1

Local Figure 4-4

Configure parameters. Step 2

Table 4-3 Local access control parameter description

Parameter Description

Unlock Responding

Interval

The time interval to unlock again after the previous unlock, and the

unit is second.

Unlock Period The time amount for which the lock stays open after unlock, and the

unit is second.

Door Sensor Check

Time

If you have installed door sensor, you need to configure the time

period, and If the unlock time exceeds the Door Sensor Check

Time, the door sensor alarm is triggered, and the alarm will be sent

to the management center.

Select the Enable check box, and the door will not be locked

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10

Parameter Description

until the door sensor contacts each other.

If you do not select the Enable check box, the door will be

locked after the Unlock Period finishes.

First Unlock

Command

You can connect a third-party phone such as SIP phone to your

VTO, and use the command to open the door remotely.

Door Contact Type Select NC or NO according to the lock you use.

Door Contact Enable

After door contact is enabled, if doors are not locked at certain

period, alarms will be triggered, and alarm messages will be pushed

to the indoor monitor (VTH).

Fire Alarm Select as needed.

Click Save. Step 3

4.3.2 RS-485

You can set unlock responding interval, unlock period, and second unlock command.

RS-485 Figure 4-5

System 4.4

This section introduces how to configure the date format, time format, and the NTP server.

On the main interface (Figure 3-1), select Local Setting > System. Step 1

System Figure 4-6

Configure parameters. Step 2

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11

Table 4-4 System parameter description

Parameter Description

Date Format You can select from Year-Month-Day, Month-Day-Year, and

Day-Month-Year.

Time Format Configure the time format, and you can select from 12-Hour or 24-Hour.

Time Zone Select a time zone as needed.

System Time

Configure the VTO system date, time and time zone.

Do not change the system time arbitrarily; it might cause problems on

video searching and publishing snapshot or notice. Before changing the

system time, turn off video recording or auto snapshot.

Sync PC Click to sync the VTO system time and the PC system time.

DST Select ON to enable DST.

DST Type Select Date to define a specific date for DST or select Week for it.

Start Time Configure the begin time and end time for DST.

End Time

NTP Enable Select the check box to enable NTP timing.

NTP Server Enter the domain name of the NTP server.

Port The port number of the NTP server.

Update Cycle The time interval that the VTO syncs time with the NTP server, and it is

30 min at most.

Maintenance Select the day and time for the auto maintenance, and the VTO will

restart then.

SSH Select the Enable check box, and then you can connect debugging

devices to the VTO through SSH protocol.

Click Save. Step 3

Security 4.5

On the main interface (Figure 3-1), select Local Setting > Security. Step 1

Security Figure 4-7

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Configure parameters. Step 2

Table 4-5 Security parameter description

Parameter Description

CGI Enable Select the check box to enable, and then you can use CGI command.

Mobile Push

Notification

After you have enabled this, nitifications will be pushed to the app

installed on your phone.

Password Reset Select the check box to enable, and then the password resetting is

available.

Audio/Video

Transmission

Encryption

If you have enabled this, transmission of audio and video will be

encrypted.

Onvif Enable After Onvif is enabled, videos from devices manufactured by other

companies can be displayed on the door station web interface.

RTSP Over TLS

RTSP is the abbreviation of real time streaming protocol, it's a network

control protocol designed for use in entertainment and

communications systems to control streaming media servers. The

protocol is used for establishing and controlling media sessions

between end points.

Outbound Service

Information

After it is enabled, service password information cannot be sent to

others.

Multicast/Broadcast

Search If you have disabled this, VDP configure tools cannot find this device.

Authentification

Mode

There are two modes: Security Mode (Recommended) and compatible

mode.

Click Save to save. Step 3

Onvif User 4.6

Onvif user is only for engineers. You can add, delete, and modify ONVIF user information. The

Onvif username is admin by default.

Onvif user Figure 4-8

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13

5 Household Setting

This chapter is about configurations to the door stations (VTO) that work as SIP servers (see

6.2 SIP Server). You will know how to add, modify, and delete VTO, VTH, VTS, and IPC

devices, and how to send messages from the SIP server to other VTO and VTH devices. If you

are using other servers as SIP server, see the corresponding manual for the detailed

configuration.

VTO No. Management 5.1

5.1.1 Adding VTO

You can add VTO to the SIP server, and then you can make video calls among video door

phones that are connected to the same SIP server.

Log in to the web interface of the SIP server, and then select Household Setting > Step 1

VTO No. Management.

VTO No. management Figure 5-1

Click Add. Step 2

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Add VTO Figure 5-2

Configure the parameters. Step 3

Table 5-1 Add VTO configuration

Parameter Description

Rec No. The VTO number you configured for the target VTO. See the details

in "Table 4-1."

Register Password Keep default value.

Build No. Available only when other servers work as SIP server.

Unit No.

IP Address The IP address of the target VTO.

Username The user name and password for the WEB interface of the target

VTO. Password

Click Save. Step 4

5.1.2 Modifying VTO Information

The VTO that is currently at use cannot be modified or deleted.

On the VTO No. Management interface (Figure 5-1), click . Step 1

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Modify VTO Figure 5-3

You can modify the Rec No., Username, and Password. Step 2

Click Save. Step 3

5.1.3 Deleting VTO

The VTO that is in use cannot be modified or deleted.

On the VTO No. Management interface (Figure 5-1), click to delete VTO one by one; and

click Clear to delete all the VTO.

Room No. Management 5.2

5.2.1 Adding Room Number

You can add the planned room numbers to the SIP server, and then configure room numbers

on VTH devices so that you can connect them to the network.

Log in to the web interface of the SIP server, and then select Household Setting > Step 1

Room No. Management.

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Room No. Management Figure 5-4

Add room numbers. Step 2

1) Click Add.

Add room numbers Figure 5-5

2) Configure room information.

Table 5-2 Room information

Parameter Description

First Name

Enter the information that helps to differentiate each room. Last Name

Nick Name

Room No. The room number you planned.

Register Type Select public, and local is reserved for future use.

Register Password Keep the default value.

3) Click Save.

The room numbers added are displayed. Click to modify room information, click

to view the device serial number, and click to delete a room. Click Refresh to

view the latest status, and click Clear to delete all the room numbers.

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5.2.2 Modifying Room Number

On the Room No. Management interface (Figure 5-4), click . Step 1

Modify room number Figure 5-6

You can modify the names for the room. Step 2

Click Save. Step 3

5.2.3 Issuing Access Card

You can issue card to a room, and can also set the card as the main card, or set the card to the

lost state. Main cards are used to issue cards for other rooms.

On the Modify room number interface (Figure 5-6), click Issue Card. Step 1

The countdown notice is displayed.

Countdown notice Figure 5-7

Swipe the card that needs to be authorized on the VTO, and then the Issue Card Step 2

dialogue box is displayed.

Issue card Figure 5-8

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Enter a username, click Save, and then click Confirm Send Card at the countdown Step 3

notice (Figure 5-7).

Issued access card Figure 5-9

You can modify card information. Step 4

Click to set it to the main card, and then the icon turns into . The main card

can be used to issue access card for this room on the VTO. Click again to resume.

Click to set the card to the lost state, and then the icon turns to . The card

under lost state cannot be used to open the door. Click again to resume.

Click to modify the user name.

Click to delete the card.

VTS Management 5.3

You can add VTS device to the SIP server, and the VTS can be used as the management

center. It can manage all the video door phones in the network, make or receive video calls,

and make basic configurations. For details, see the VTS user's manual.

Log in to the web interface of the SIP server, and then select Household Setting > Step 1

VTS Management.

VTS management Figure 5-10

Click Add. Step 2

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Add VTS Figure 5-11

Configure the parameters, and for the detailed description. Step 3

Table 5-3 Add VTS configuration

Parameter Description

VTS No. The VTS number you configured for the target VTS.

Register Password Keep default value.

IP Address The IP address of the target VTS.

Click Save, and then the added VTS is displayed. Click to modify IP address, and Step 4

click to delete.

Status 5.4

You can view the working state and IP address of all the connected devices.

Log in to the web interface of the SIP server, and then select Household Setting > Status.

Status Figure 5-12

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6 Network Setting

This chapter introduces how to configure IP address, SIP server, DDNS, and UPnP.

Basic 6.1

6.1.1 TCP/IP

You can modify the IP address and port number of the VTO.

Select Network Setting > Basic. Step 1

TCP/IP and port Figure 6-1

Enter the network parameters and port number, and then click Save. Step 2

The VTO will restart, and you need to modify the IP address of your PC to the same

network segment as the VTO to log in again.

6.1.2 Port

6.1.2.1 Creating Server Certificate

Click Create Server Certificate, enter needed information, click Save, and then the

terminal will restart.

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6.1.2.2 Downloading Root Certificate

Click Download Root Certificate. Step 1

Select a path to save the certificate on the Save File dialog box. Step 2

Double-click Root Certificate that you have downloaded to install the certificate. Install Step 3

the certificate by following the onscreen instructions.

6.1.3 HTTPS

Select the Enable check box at HTTPS Port, and then the VTO will reboot. After restart, you

can log in to the VTO by entering "https:// VTO IP address" in the address bar of the explorer.

You can use the default value, and you can also modify the port number as needed.

When HTTPS Port is enabled, you can enter https://VTO IP address:HTTPS port

number/#/Login to log in to the web interface; or you can enter http://VTO IP address:port

number, and the address will be automatically changed to https://VTO IP address: HTTPS

port number/#/Login.

6.1.4 P2P

P2P network is one in which two or more PCs share files and access to devices such as

printers without requiring separate server computer or server software.

P2P Figure 6-2

SIP Server 6.2

The SIP server is required in the network to transmit intercom protocol, and then all the VTO

and VTH devices connected to the same SIP server can make video calls among each other.

Select Network Setting > SIP Server. Step 1

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SIP server Figure 6-3

Select the server type you need. Step 2

If the VTO you are visiting works as SIP server

Select the Enable check box at SIP Server, and then click Save.

The VTO will reboot, and after rebooting, you can then add VTO and VTH devices

to this VTO. See the details in "5 Household Setting."

If the VTO you are visiting does not work as SIP server, do not select the Enable check

box at SIP Server, otherwise the connection will fail.

If other VTO works as SIP server

Select VTO in the Server Type list, and then configure the parameters.

Table 6-1 SIP server configuration

Parameter Description

IP Addr. The IP address of the VTO which works as SIP server.

Port 5060

Username Keep the default value.

Password

SIP Domain VDP

SIP Server Username The user name and password for the web interface of the SIP

server. SIP Server Password

If other servers work as SIP server

Select the server type you need at Server Type, and then see the corresponding

manual for the detailed configuration.

Firewall 6.3

Firewall is only for engineers. Select as needed.

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Firewall Figure 6-4

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7 Log Management

You can view call history, alarm records, unlock records and system logs.

Call 7.1

You can view call logs, including call types, room numbers, start time, talk time, and end state.

Call Figure 7-1

Click Export Data to export the records to your PC.

Alarm 7.2

You can view and export alarm logs.

Alarm Figure 7-2

Unlock 7.3

You can view and export unlocking records, including access card unlock, password unlock,

remote unlock, and press button unlock.

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Unlock Figure 7-3

Click Export Data to export the records to your PC.

Log 7.4

You can search, view, and view logs of events in specific periods.

Log Figure 7-4

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Cybersecurity Recommendations Appendix 1

Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is

connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic

steps toward protecting and strengthening networks and networked appliances will make them

less susceptible to attacks. Below are some tips and recommendations on how to create a

more secured security system.

Mandatory actions to be taken for basic equipment network security:

1. Use Strong Passwords

Please refer to the following suggestions to set passwords:

The length should not be less than 8 characters;

Include at least two types of characters; character types include upper and lower case

letters, numbers and symbols;

Do not contain the account name or the account name in reverse order;

Do not use continuous characters, such as 123, abc, etc.;

Do not use overlapped characters, such as 111, aaa, etc.;

2. Update Firmware and Client Software in Time

According to the standard procedure in Tech-industry, we recommend to keep your

equipment (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the

system is equipped with the latest security patches and fixes. When the equipment is

connected to the public network, it is recommended to enable the “auto-check for

updates” function to obtain timely information of firmware updates released by the

manufacturer.

We suggest that you download and use the latest version of client software.

"Nice to have" recommendations to improve your equipment network security:

1. Physical Protection

We suggest that you perform physical protection to equipment, especially storage devices.

For example, place the equipment in a special computer room and cabinet, and implement

well-done access control permission and key management to prevent unauthorized

personnel from carrying out physical contacts such as damaging hardware, unauthorized

connection of removable equipment (such as USB flash disk, serial port), etc.

2. Change Passwords Regularly

We suggest that you change passwords regularly to reduce the risk of being guessed or

cracked.

3. Set and Update Passwords Reset Information Timely

The equipment supports password reset function. Please set up related information for

password reset in time, including the end user’s mailbox and password protection

questions. If the information changes, please modify it in time. When setting password

protection questions, it is suggested not to use those that can be easily guessed.

4. Enable Account Lock

The account lock feature is enabled by default, and we recommend you to keep it on to

guarantee the account security. If an attacker attempts to log in with the wrong password

several times, the corresponding account and the source IP address will be locked.

5. Change Default HTTP and Other Service Ports

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We suggest you to change default HTTP and other service ports into any set of numbers

between 1024~65535, reducing the risk of outsiders being able to guess which ports you

are using.

6. Enable HTTPS

We suggest you to enable HTTPS, so that you visit Web service through a secure

communication channel.

7. Enable Whitelist

We suggest you to enable whitelist function to prevent everyone, except those with

specified IP addresses, from accessing the system. Therefore, please be sure to add your

computer’s IP address and the accompanying equipment’s IP address to the whitelist.

8. MAC Address Binding

We recommend you to bind the IP and MAC address of the gateway to the equipment,

thus reducing the risk of ARP spoofing.

9. Assign Accounts and Privileges Reasonably

According to business and management requirements, reasonably add users and assign a

minimum set of permissions to them.

10. Disable Unnecessary Services and Choose Secure Modes

If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP,

etc., to reduce risks.

If necessary, it is highly recommended that you use safe modes, including but not limited to

the following services:

SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication

passwords.

SMTP: Choose TLS to access mailbox server.

FTP: Choose SFTP, and set up strong passwords.

AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.

11. Audio and Video Encrypted Transmission

If your audio and video data contents are very important or sensitive, we recommend that

you use encrypted transmission function, to reduce the risk of audio and video data being

stolen during transmission.

Reminder: encrypted transmission will cause some loss in transmission efficiency.

12. Secure Auditing

Check online users: we suggest that you check online users regularly to see if the

device is logged in without authorization.

Check equipment log: By viewing the logs, you can know the IP addresses that were

used to log in to your devices and their key operations.

13. Network Log

Due to the limited storage capacity of the equipment, the stored log is limited. If you need

to save the log for a long time, it is recommended that you enable the network log function

to ensure that the critical logs are synchronized to the network log server for tracing.

14. Construct a Safe Network Environment

In order to better ensure the safety of equipment and reduce potential cyber risks, we

recommend:

Disable the port mapping function of the router to avoid direct access to the intranet

devices from external network.

The network should be partitioned and isolated according to the actual network needs.

If there are no communication requirements between two sub networks, it is

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suggested to use VLAN, network GAP and other technologies to partition the network,

so as to achieve the network isolation effect.

Establish the 802.1x access authentication system to reduce the risk of unauthorized

access to private networks.

It is recommended that you enable your device's firewall or blacklist and whitelist

feature to reduce the risk that your device might be attacked.