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Villains United

Not a dating agency for criminals or even a jail football team –

rather what I graphically imagined United Airlines thinking was behind them cancelling my

flight.

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A Graphic Fantasy

A graphic fantasy about what I imagine led to United Airlines cancelling my flight from Chicago to London a day and a half before I was due to fly using the excuse that a pre-flight check identified a mechanical issue that caused it to be taken out of service.

DisclaimerThis graphic fantasy is purely fictional. I do not know or understand the thinking behind United Airlines actions (and doubt if anyone could).

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The cancellation E-mail – note the time (13:23) is London time – Chicago time is 08:23 – 37 hours 37 minutes before the scheduled departure - 22:00 hrs (10pm) 18th March.

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30 + minutes on hold March 18th

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Has anyone ever seen a supervisor?

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No response between the two emails. So many complaints to deal with (even if United wanted to)?

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Letter March 18th – no reply!

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When I managed to get a response to my complaints.

United’s eventual explanation was even more imaginative and bizarre than my graphic story.

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The "explanation" - "during pre-flight checks" - a day and a half

beforehand??!!!!

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The Prequel

All good fantasies and fairy stories should have a prequel and this is mine – about the flight from the UK to the USA.

A flight that was 1/3rd full.

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The Moral

All fairy stories need to have a moral – especially United’s fairy stories.

AVOID FLYING UNITED