vipr 2019 user training...• includes alias names, other addresses, allergies, abnormal results,...
TRANSCRIPT
3/15/2019
GLHC VIPR USER TRAINING 1
Creating Care Connected Communities
VIPR 2019User Training
Web Access / URL
Great Lakes Health Connect
March 2019
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Emmalilly HoxsieCommunications Specialist
Welcome!
Tracy WebbImplementation Consultant
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Zoom!
• Attendees muted
• No video necessary
• Q&A
• Any question or comments youhave!
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Agenda
• GLHC Overview
• VIPR Overview
• VIPR 2019 Training
• Questions + Answers
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GLHC VIPR USER TRAINING 2
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Coverage & Volume
• 129 Hospitals
(85% of Acute Beds)
• 4,000 Ambulatory andAllied CareOrganizations
• More than 10 millionpatients
• Over 1 Billionmessages per year
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Privacy + Security
Gold-Standard for Health IT Security & Regulatory Compliance
Certified in 2017
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Service types working with GLHC (1 of 2)
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Service types working with GLHC (2 of 2)
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GLHC VIPR USER TRAINING 3
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Collaborations + Partnerships3/15/2019 | 10
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Virtual Integrated Patient Record (VIPR)
See the list of who’s contributing on the GLHC website:gl-hc.org/vipr-data-sources-1
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The Most Complete + Real Time Record of Patient History
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VIPR 2019 Benefits
• Improved patient search and navigation withinthe tool
• Laboratory results shown as a trend
• Patient demographics details on one page
• Patient consolidation temporary view
• More robust allergy information
• Easy access to high-usage documents
• Faster, more responsive interface
• VIPR Admins manage users
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GLHC VIPR USER TRAINING 4
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Training Outline
• Logging in
• Patient Search
• Navigation + Finding Data
• Managing your account
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VIPR Administrators
• Manage users
• add, edit, disable
• Share training materials andupdates from GLHC
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Option 1
First time login to VIPR 2019(URL Access)
• User has an emailaddress in VIPR
• VIPR Admin sends youa “reset passwordtoken email”• Valid for 24 hours
during the transitionperiod.
• Valid for 30 minutesafter April 1, 2019.
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Option 2
First time login to VIPR 2019(URL Access)
• User does not have anemail address in VIPR
• OR the timeframe forvalid link is notpractical timeframe
• VIPR Admin providestemporary password
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GLHC VIPR USER TRAINING 5
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Password Requirements(URL Access)
• Passwords must be at least eight characters ANDcontain at least three of the following four typesof characters …
• Upper Case Letter(s) … ABC
• Lower Case Letter(s) … abc
• Number(s) … 123
• Non-Alphanumeric(s) … $&!
• Five consecutive incorrect login attempts meansyou must reset your password.
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VIPR Login(URL Access)
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My Account(URL Access)
• Challenge Question andAnswer is mandatory forVIPR support assistancefrom GLHC and to resetyour password
• Click on “My Account” tocreate a ChallengeQuestion/Answer
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Advanced Search(URL Access)
Current VIPR• Must click “Advanced
Search”• Advanced search fields
are Last Name, FirstName, SSN, MRN, andDOB
VIPR 2019• Advanced Search is
default searchmechanism
• More search criteria:MRN, Full Name, Gender,DOB
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GLHC VIPR USER TRAINING 6
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Advanced Search(URL Access)
• After logging in … the firstscreen is the “PatientSearch” screen
• Enter one or more criteriaand click Search.• Medical Record Number
(MRN)• Name (Last, First,
Middle)• Gender• Date of Birth• Address• Phone
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Search Results (URL Access)
• Best results first
• Other Information
• Identifiers - GLHC MPI and last 4 of SSN, if available
• Address
• Info Type icons
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NEW FEATURE - Info Types
• Info Types column in search results shows whichdata types are present within the patient’s record
• Hover over each icon to see which data types arerepresented (Labs, Radiology, Results, etc…)
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NEW FEATURE – Patient Consolidation Temporary View
• Temporarily combine two records if two recordsare returned on the same patient
• Allows side-by-side comparison withoutpermanently combining the records
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GLHC VIPR USER TRAINING 7
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Patient Consolidation Temporary View
• Search for patient. On results page, click theboxes to the left of the patient’s identifiers
• Click “View Selected Patient Records” button
• A warning will display. If you are certain that therecords belong to the same patient, click OK
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Accessing the Patient’s Record
Options
1. Consolidate Patient Temporary View feature
2. Click on patient name
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Patient Summary
1. Navigation Banner2. Patient Banner3. Patient Demographic Icon4. Alert and Other Info Icons5. Patient Information Tabs6. Summary Snapshot
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Key Changes: Viewing Patient Profile & Demographics
• Current VIPR: View demographics by clicking“Profile & Face Sheets”
• VIPR 2019: View demographics by clicking onthe patient icon in the upper right hand corner ofthe landing page within the patient chart
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GLHC VIPR USER TRAINING 8
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Viewing Patient Profile & Demographics
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NEW FEATURE - Alerts
• Alerts icons display when applicable within thepatient’s record.
• Includes Alias Names, Other Addresses, Allergies,Abnormal Results, Advance Directives
• Hover over the icon for the Type description
• Click on the icon to display further information(with the exception of Abnormal Results)
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Abnormal Results
• Abnormal value indicator present on landing page
• Abnormal values displayed in red text within eachsection
• Panic level results also highlighted with red text
• Hover, not click
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Allergy indicators
• Allergy icon in upper right hand corner indicates apatient has allergies
• Includes Environmental Allergies/Testing
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GLHC VIPR USER TRAINING 9
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Advance Care Directives
• Contains new tab specific to Advance Care Documents
• Star icon also appears in patient search results indicatingAdvance Care Documents are present
• Plus the new ACD Tab!
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NEW FEATURE - Available Information Indicator
Current VIPR• No visual indication of what
kind of information is available for the patient
• Can only tell if information exists by viewing the summaryor section
VIPR 2019• Visual indicator allows you to
quickly see which sections contain data
• Red bar appears on the left side of the menu section when data is present
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Additional Data Descriptions
Current VIPR• Laboratory results,
radiology results, transcribed documents, and pathology results are all in a single “Results” section
VIPR 2019• Data is separated more
precisely allowing quicker access to information
• Individual sections for Laboratory results, radiology results, advance care documents, etc…
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NEW FEATURE –Cumulative View for Labs
Current VIPR
• No option for viewing results as a group or trend
VIPR 2019
• Cumulative results indicator
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GLHC VIPR USER TRAINING 10
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NEW FEATURE –Cumulative View for Labs
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Account Settings
Current VIPR
• Users view/manage their account settings by clicking ontheir name, then clicking “Account Settings”
VIPR 2019
• Users view/manage their account settings by clicking “MyAccount” button at the top center of the landing page.
(Preferences tab – For Future Use)
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Training Outline Summary
• Logging in
• Patient Search
• Navigation + Finding Data
• Filtering + Displaying Data
• Managing your own account
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Option 1 Option 2
First time login to VIPR 2019
• Users have an emailaddress
• VIPR Admin sends youa “reset passwordtoken email”• Valid for 24 hours
during the transitionperiod.
• Valid for 30 minutesafter April 1, 2019.
• Users don’t have anemail address
• OR timeframe for link isnot practical timeframe
• VIPR Admin providestemporary password
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GLHC VIPR USER TRAINING 11
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Your VIPR Admins GLHC Website
Training Resources
• Manage user access
• Change roles
• Share resources andinformation about howyour organization usesVIPR
www.gl-hc.org/vipr-training-guides
• Training Webinars
• Step-by-step guides
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Audience Questions
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Thank you for joining!
www.gl-hc.org/vipr-training-guides
(844) 454 – 2443