Ethical

Unethical

Viraj Bhosale (Roll Number 07)Shrikant Jangam (Roll Number 20)Swati Kadam (Roll Number 22 )

Ethics of Employee

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What do you mean when we say “Act Like A Professional”?

Professionalism isn’t just a set of appearances–neatness, good grooming, “shop talk” and the like nor is it just technical skill; many technically skilled people are not really professional

Professionalism defined by who you are (inner character), what you do(behavior exhibited) and how others perceive you (image projected)

To be a Professional needs a strong work ethics

Work Ethics

A system of values in which central importance is ascribed to work, or purposeful activity, and to qualities of character believed to be promoted by work

A set of standards and rules that are required by an individual for satisfactory work performance

Characteristics of work ethics

APPEARANCE: Display appropriate dress, grooming, hygiene and etiquette

ATTITUDE: Positive attitude, self confident, realistic expectation of self

ATTENDANCE: Attend workplace, arrives/leaves on time, Make advance notice

for planned absences, Punctuality

CHARACTER: Display loyalty, honesty, trustworthiness, reliability, dependability,

initiative, self discipline and self-responsibility

TEAMWORK: Team worker, cooperative, assertive, display a customer service

attitude, continuous learning, mannerly behavior

Characteristics of work ethics

COMMUNICATION: Appropriate verbal and non verbal skill

COOPERATION: Display leadership, appropriately handle criticism and complaints,

demonstrate problem solving capacity, maintain appropriate relationship with

supervisors and peers

RESPECT: Respect the rights of others, deal appropriately with cultural/racial diversity

and not engaged in harassment of any kind

PRODUCTIVITY: Safety practices, conserve materials, keep work area neat and clean,

follow directions and procedures

ORGANISATIONAL SKILL: Skill in personal management, time management,

prioritizing, flexibility, stress management and dealing with chance

Employee misconduct orunethical behavior include.....

Misrepresenting time or hours worked Lying to supervisors Lying to co-workers, customers, vendors, or the public Misuse of your employer’s assets Lying on reports or falsifying records Harassment or discrimination – based on sex, race, color,

religion, national origin, disability or age Inappropriate internet use Corporate bullying Disclosing Confidential and Proprietary Information Favoritism Bribes and kickbacks Gifts and entertainment

Some cases

McDonald Pune Employee did not allow underprivileged boy to enter in restaurant with other lady who is paying for him

Novartis The Basel-based(Switzerland) company’s employee in Poland. Health fund official was given a tourist trip worth more than $1,000 (620.67 pounds) in exchange for backing the sale of a particular drug

Search giant Baidu Inc. for taking money from companies that wanted to falsify the number of visits their websites received

Trafigura, Dutch commodity trading company dumping Toxic waste on the Ivory Coast and gagging the media

Dealing Fairly With Others and Maintaining Professional Relationships

An employee in another manager's work group recently told you that a customer has made unwelcome sexual advances. She did not feel comfortable telling her male manager. You told her she needed to report the incident to Human Resources, but she decided not to do so. Since she does not report to you, have you done all you can do?

No. All employees are responsible for reporting violations of laws, rules, and regulations that apply to our business, as well as violations of the Code of Business Conduct and Ethics for Employees, to the extent that they know a violation of either has occurred. If you have observed/been made aware of another employee being harassed and the harassment has not been reported, you should notify your manager or an HR Consultant promptly. No retaliatory action taken against any individual for good-faith reporting of an incident.

Avoiding Conflicts of Interest

One of your employer's clients is hosting an open house that includes a raffle for some free airline tickets. If you win, can you accept the tickets?

No. You must not accept gifts/prizes from any person or entity that does business with your company, except as permitted by your company’s Gift/Prize Policy. Gifts/Prizes include, but are not limited to: Favors, gratuities, or services Discount or price concessions Inheritances or loans made on preferential terms Fees, compensation, securities, real property, or anything else of value,

whether or not a skill was involved in winning the prizeIf you do receive unsolicited gifts/prizes of this nature that are impermissible under the Gift/Prize Policy, you must inform the party that, per company's policy, you are unable to accept the gift. Gifts of nominal value such as items bearing the third party's logo (for example, hats, pens, clothing, etc.) may be accepted.

Care With External Relationships

Mike, a Customer Service Representative, posts the following statement to his Facebook page using his personal BlackBerry, “I am at work right now and things are slow. I just waited on a customer, John P. Smith. I can’t believe how much money he has in his savings account. Let me tell you, if I had $1,200,000 in my savings account, I wouldn’t have to work here.” Because this is Mike’s personal Facebook page, did he violate the Code of Business Conduct and Ethics for Employees and/or the Social Media and Electronic Communications Policy?

Yes. Both the Code of Business Conduct and Ethics for Employees and the Social Media and Electronic Communications Policy state that employees must not share non-public information about the company, its employees, clients, suppliers or prospects. The Social Media and Electronic Communications Policy states that employer takes no position on an employee’s decision to participate in social media activities. Although Mike posted to his personal Facebook page, he shared confidential customer information – his name and the amount in his savings account – with outside third parties.

Reporting Illegal or Unethical Behavior or Retaliatory Actions

A co-worker keeps telling jokes and making comments that you find offensive. Most people just laugh, but you know others are uncomfortable with it, too. Your supervisor knows about it, but nothing has changed. What should you do?

Telling jokes or making offensive comments may be considered a form of verbal harassment. Report the problem to the next-level manager, your Human Resources Consultant, or to Ethics hotline number for investigation. If you are comfortable doing so, it is also appropriate to tell co-workers when you are offended by their comments and ask them to stop.

Protecting Corporate Resources

Sam recently experienced a small financial crisis. His son required new sports equipment that Sam didn’t budget for this year. The big game is next week, so Sam uses his corporate credit card to pay for the equipment. He plans on paying off the balance by the due date. Since Sam committed to paying the balance by the due date, was this action acceptable?

No. Employees are not permitted to use the corporate credit card for personal expenses.

Respecting Confidentiality of Information

You and your manager have been working with a vendor to analyze customer trends. The vendor gave you an electronic copy of a report that includes sensitive customer account information. Is it okay if you analyze the report at your home over the weekend?

Yes, but it is important to remember that you are responsible for protecting employer’s proprietary information in any format. A paper copy, flash drive or compact disc with the sensitive information should not be left where it can be easily accessed by others, and storing company's information on a home computer is not allowed.

Managing the Immoral Employee

Engage them

Even less ethical individuals will be more likely to act morally if they are engaged at work. 

Lead by example

Seniors behaving in a morally upright manner will set an example for employees to follow.

Pair them with ethical peers

Humans learn via observation and imitation, and much of this learning occurs without

awareness. 

Invest in training

Training on workplace ethics is imperative. Clearly, consistently, and frequently communicate the desired behaviors and why they are

important to the organization.

Create an altruistic culture

A caring culture prevents unethical work behaviors, whereas a culture of self-interest

promotes them.