Virginia’s Statewide TOC and ATMS Contract

Kenneth King, Jr., P.E.Regional Operations Director

Southwest Region

The Everyday Story of Operations

Virginia

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VDOT’s Operations Program

■ Core to VDOT’s mission

■ Traffic Engineering & Operations- Central Office Divisions- Five Regional Offices

■ Customer focused- Maximize system reliability- Maintain access

■ Planned and real-time execution- Situational awareness- Information sharing

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VDOT’s Statewide Operations ProgramTOC Components

Five Regions and TOCs• Northern (Fairfax)• Eastern (VA Beach)• Central (Richmond)• Northwest (Staunton)• Southwest (Salem)

Transportation Operations Center

Advanced TransportationManagement System (ATMS)

• Hardware

• Software

• Communications Equipment

Cameras

Message Signs

Portable Message Signs

Weather Stations Shoulder/Lane Control Traffic Detectors Ramp Meters HOV Gates Overheight Detection Highway Advisory Radio (HAR)

VDOT’s Statewide Operations Program Operations Statistics

• System MileageInterstate – 1,120Primary – 7,996Secondary - 48,809

• 7 Tunnels• 11 Moveable Bridges• 3 Ferries

• Over 2,700 field devices• Over 338 miles of VDOT fiber• 50 SSP patrol routes covering 503

miles of Interstate• 30 routes/250 miles are 24/7

• 4th Generation Statewide 511 Program• Phone, Web, Mobile App• Sponsorship/Revenue

Generation

Current State Overview

■ Two Advanced Traffic Management Systems■ Separate system for handling incidents/weather events■ VDOT had 11 contracts for SSP, TOC Control Room Floor, ITS

Maintenance and ATMS services■ Different requirements and performance measures■ Only Staunton and Salem shared contracts together

■ Only 2 TOC’s interoperable, Staunton and Salem■ No statewide contract to implement new technology/innovations■ Tools and technology work well, but not cohesive■ Mix of state employees and contractors providing services, but not

uniformly

Major Project Objectives

■ Leading industry partner for statewide consistency of services

■ Select strong, innovative, experienced, and financially stable industry partners

■ Contracting flexibility for new innovations, new deployment and initiatives (technology & service)

■ Foster SWAM/DBE involvement

Project Scope and Approach

6 Major Service Categories:1. Safety Service Patrol2. TOC Floor Operations3. ITS Field Maintenance4. Statewide ATMS Solution &Tech Support5. Program Management and Governance6. General Support Services

Competitive Negotiation ProcurementContract - 6 year term with three, 2 year renewals

July 1, 2013 to June 30, 2019 Performance Based Contract

Procurement ProcessMajor Milestones

RFI January 2012 – Advertisement July 10, 2012Proposals from 4 Offerors on Nov 14, 2012Extensive selection process based on criteria in RFP

Included: Oral Presentations, Site Visits, Negotiations, Demonstrations, Reference Checks and Financial capacity reviews

Selected Serco Developed a custom contract to clarify contract terms,

manage risk, and facilitate contract administrationTransition services over 180 days

Proposed Innovations

InnovationsInteroperability among centersModernize technology on road and software

Establish statewide process to review and implement new technologies/innovations.

Enhanced SSP and Severe Incident Response Vehicles for quick clearance

Network Operations Center to improve device availability

Improve monitoring and communications to public Statewide Training Academy for TOC staff

Real-time monitoring & operation of arterials - traffic signals

Staffing

Program Management and Governance Program Oversight at Statewide Level Day to day management and execution at Regional Level VDOT and Contractor Point of Contact

Statewide Level VDOT Statewide TOC and ATMS Program Manager SERCO Statewide Program Manager

Regional Level VDOT Regional Traffic Operations Manager (RTOM) SERCO Regional Project Manager

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Diverse Governance Committee Strategic Thought Leadership

StatewideGovernance Committee

Serco

VDOT Central Office Ops

VDOT Other

VDOT Field Ops

Statew

ide Tea

mStatewide Team

Statewide Team

Statew

ide Tea

m

Contract Cost and Major Terms

■ Contract Cost (initial 6 years) - $355.8 M■ VDOT - $19.8 M over 6 yrs

■ Payment and Performance Bond■ Exit Escrow■ Technology Escrow■ Federally eligible and full oversight by FHWA ■ Performance measures with tiered disincentives to

maintain optimal performance- Response time for SSP, VMS, 511 entry, ITS maintenance

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Procurement Lessons Learned

■ Executive Level Support needed■ Hire full-time Project Manager with staff

■ Relieve Procurement Team from day-to-day assignments■ Involve legal counsel early■ Obtain procurement consultant support■ Exit planning is critical■ Provide ample time for negotiations■ Off-site negotiations facility with sufficient working space■ Improve communications - those not directly involved■ Do we need all these deliverables?■ Document management and control

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Status

Contract Standup Contract began effective July 1, 2013 Held key leadership retreat June 3/4Established statewide transition team Status of Serco Deliverables

60 of 62 deliverables submitted on-time VDOT approved 59 of 62 deliverables (3 under review)

Serco established key PMO and Regional leadership Serco established a strong partnership with VDOT

leadershipVDOT and Serco jointly developed business processes

Status

Contract StandupSignificant staffing changes for VDOT, Incumbents

and SercoSubstantial document development and

management VDOT continues to evolve statewide approach Serco has assumed Operational responsibilities in

Staunton, NOVA, Salem, & Hampton Roads. Richmond final transition is scheduled for December 7th.

Contract scope/scale allows Serco to standup dedicated PMO office, near VDOT Offices

Operations Performance Measures

MeasuresTravel Time Reliability IndexAnnual Hours of DelayIncident DurationHOV Performance

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Operations Performance Measures

Kenneth H. King, Jr., P.E.Southwest Region Operations Directorken.king@vdot.virginia.gov

Active Traffic Management (ATM)in Virginia

Kenneth H. King, Jr., P.E.Southwest Region Operations Director

ATM Precursors in Virginia

Woodrow Wilson BridgeWork Zone

Variable Speed Limits

Hampton Roads Bridge-TunnelVariable Speed Limits

I-66 and I-264Hard Shoulder Running

Application of ATM to I-66 Corridor

Project Scope

• District of Columbia (Exit 74) to Gainesville (US-29)• 34 mile corridor with diverse needs and characteristics including

suburban, urban, bidirectional peaks, transit, HOV, and ride sharing• Assortment of ATM treatments in a two-stage design-build process

ATM Display Concept

Between ½ mile to 1 mile spacing (1 Kilometer to 1.5 Kilometer)

Example with HOV Lane, No Shoulder RunningExample with HOV Lane and Shoulder Running

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I-66 ATM Procurement & Schedule

• Eight teams submitted Statement of Qualifications (Dec 2011)

• Short listed three teams, released Design-Build RFP (April 2012)

• Project awarded to Transcore (January 2013)

• Contract award: $34M; Original estimate: $32M

• Scope Validation & Design underway, break ground May 2013

• ATM full Start-Up: Early 2015 (interim deliverables include ramp metering and additional CCTV/DMS)

• Additional info available at: www.virginiadot.org

Active Traffic & Safety Management System

Primary goal: Improve safety of travel along Fancy Gap Mountain

Secondary goal: Increase operational efficiency of travel along the corridor

I-77 at Fancy Gap Mountain

Significant Incidents

Fancy Gap on November 16, 201075 vehicles, 2 fatalities, 16 injuriesFoggy conditions

Active Traffic & Safety Management System

• Most recent crash on I-77 Fancy Gap Mountain:

­ Easter Sunday 2013, 1:00 pm­ 3 fatalities, 25 injuries­ 17 separate accidents­ 95 vehicles

Active Traffic & Safety Management System

• Proposed Countermeasures

­ Variable Speed Limit (VSL) Signs

­ Dynamic Message Signs (DMS)

­ Closed-circuit TV (CCTV) Cameras

­ Visibility Detection Systems (VDS)

­ Entry Control Gates

­ Additional Pavement Markings and Markers

Active Traffic & Safety Management System

Active Traffic & Safety Management System

Active Traffic & Safety Management System

• Next Steps Toward Implementation on I-77

­ Complete System Requirements and High-Level Design

­ Complete System Verification and Validation Plan

­ Completed 30% Design with Special Provisions

­ RFP Released for Design-Build Contract September 2013

­ Bids received November 2013

­ Projected December Award

Active Traffic & Safety Management System

Active Traffic Management (ATM)in Virginia

Kenneth H. King, Jr., P.E.Southwest Region Operations Director