A car-owner Interactive Virtual Assistant:

Marcin Strzalkowski | mst@inteliwise.com | +48 503 007 654  

Interactive Vehicle Manuals Personal Vehicle Assistant

Powered by InteliWISE natural language understanding & intelligent dialog technologies  

Challenge: today cars are loaded with...

Today cars are increasingly loaded with advanced technologies…

…but car owners have simple questions about their operations.

…while Google is bringing poor quality results...

Printed or PDF Manuals are a legacy of a print-era…  

An industry-leading Customer Service solutions, based on intelligent search (Artificial Intelligence, semantic search), similar to IBM Watson or SIRI, but specialized in for resolving customers’ issues at optimal cost of service

We help customers find their answers

Voice

Text

Solution: Interactive Virtual Assistant

The App provides instant responses from Virtual Assistant self-learning knowledge base

If unanswered, questions are patched to call center or chat

Car manufacturer gets reports (statistics of answered / unanswered

questions)

This is an example of the interface of the Car Manual Assistant application:

Car owners ask questions, text or chat, in their natural language, incl. ‘how to…’

All visualisations are for demonstration purpose only.  

Instantly solving thousands of simple questions...

Read the VIN

Turn on automatic lamps

Switch of the blinking controls

Turn off pathway lamps

Turn on vents for my kids

How will I… I have a problem with.. My controls show …

My automatic A/C

Locking the rear door

Ventilation on the window

Red light like engine

Yellow blinking triangle

Green tank pump

Blinking circle …

Suggests features that car owners didn’t know

Wow, this works in my car ?!

Boosts Customer Experience & joy from new features that owners didn’t know they exist

Tablet, Smartphone, embedded

Reporting | Performance

Recent Top

Missed/ Lacking

Rated

Summary

Enabling car owners to fully enjoy their loaded vehicles

A totally new experience for customers with resolving problems with car manuals

A like – Siri solution, but entirely focused on right, instant answers to everyday car troubleshooting

PC, tablet, smartphone. Text, chat, voice.

All visualisations are for demonstration purpose only.  

Demo Please write to us to present demo

Contact: Marcin Strzalkowski | (+1) 415 230-0566 | (+48) 503 007 654 mst@inteliwise.com | skype marcin.strzalkowski

Please ask us for a LIVE DEMO showcase of our solution.

InteliWISE.com facebook.com/InteliwiseVirtualAgent twitter.com/inteliwise Contact: Marcin Strzalkowski | (+1) 415 230-0566 | (+48) 503 007 654 mst@inteliwise.com | skype marcin.strzalkowski

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