virtual call and contact center

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Everyone's becoming mobile.

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Page 1: Virtual Call and Contact Center

Everyone's becoming mobile.

Page 2: Virtual Call and Contact Center

We're using smart toolsmore than ever before.

Page 3: Virtual Call and Contact Center

OK, but why do we like them so much?

Page 4: Virtual Call and Contact Center

Simple Convenient Effective

Page 5: Virtual Call and Contact Center

Availableanywhere, anytime!

Page 6: Virtual Call and Contact Center

But what would happen if these tools were taken taken away from us?

Page 7: Virtual Call and Contact Center

It would be like going back to the time of the Dinosaurs!

Page 8: Virtual Call and Contact Center

So, where do we still come acrossoutdated ’dinosaur’ systems?

Page 9: Virtual Call and Contact Center

at Work!

Page 10: Virtual Call and Contact Center

But we all know we don’t

want to use ’dinosaur’ systems…

Page 11: Virtual Call and Contact Center

We want to usetools that are…

Page 12: Virtual Call and Contact Center

simple, smart, convenient, effective and available from anywhere

Page 13: Virtual Call and Contact Center

So, what about

and contact centers?

Page 14: Virtual Call and Contact Center

Everyone has a dream...

Page 15: Virtual Call and Contact Center

Manager

outstandingresults

cost effectiveness

happy clients

Page 16: Virtual Call and Contact Center

Supervisor

customer tailored interface

all-in-1 solution

real time statistics

Page 17: Virtual Call and Contact Center

Operator

…friendly interface,

…helpsnot interferes.

Easyto handle…

Page 18: Virtual Call and Contact Center

Client

problemssolved

easy access& stable service

fast solution

Page 19: Virtual Call and Contact Center

The 21st century requires highly streamlined

systems!

Page 20: Virtual Call and Contact Center

Can today's tools meet these requirements?

Page 21: Virtual Call and Contact Center

There are many tools available, why don’t we use them at work?

Page 22: Virtual Call and Contact Center

Why not?

Page 23: Virtual Call and Contact Center

Really,why not???

Page 24: Virtual Call and Contact Center

Contact usif you would rather

have...

Page 25: Virtual Call and Contact Center

application for all your tasks

Page 26: Virtual Call and Contact Center

minute or less

needed to review your statistics

Page 27: Virtual Call and Contact Center

click to play back voice recordings

Page 28: Virtual Call and Contact Center

minute required

to launch a new project

Page 29: Virtual Call and Contact Center

hour with46 minutes of talking time on average

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week for remarkable growth results in effectiveness

Page 31: Virtual Call and Contact Center

month to pay off all your invested resources

Page 32: Virtual Call and Contact Center

everything is easily accessible from anywhere

place from where

Page 33: Virtual Call and Contact Center

so there is only

thing you need to do…

Page 34: Virtual Call and Contact Center

Contact us!

+36 1 [email protected]