We monitor your databases 24x7x365Our Microsoft certified team of DBAs here in Australia are watching over your

databases 24 hours a day, 7 days a week, every week of the year.

Be notified of problems before they occurWhen databases fail, your business grinds to a halt. Our tools allow us to detect

the early warning signs before they escalate into issues. We call you rather than

waiting for a call from you.

Maintain visibility of your serversWe log everything we do from major upgrades to routine administrative tasks for

you to access at any time. We configure our monitoring tools and set thresholds

tailored to your environment, this allows us to send you real time alerts if we spot

any potential problems.

No holidays, sickness, super, training costs or PAYGMost companies struggle to justify having SQL Server support staff on the

payroll. The Virtual DBA service provides you with the specialists as and when

you need us.

Cloud or on-premise, we support itPublic, partner, private cloud or on-premise, we take care of your databases no

matter where they reside.

Microsoft SQL Server We support and monitor all databases from Microsoft SQL Server 2000-2016

including Reporting Services, Integration Services and Analysis Services.

WARDY IT Solutions’ on shift 24x7x365 remote database administration service is a cost-effective

way for organisations to meet the day-to-day challenges of monitoring availability, performance and

administration of critical Microsoft SQL Server databases.

VIRTUAL DBAWe take care of your databases so you can take care of the rest.

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Daily HealthchecksOn a daily basis, we send a comprehensive report on the status of your SQL

Servers to a list of email recipients defined by you.

Dedicated Account ManagerEach of our clients are assigned a dedicated account manager. Your account

manager will schedule regular reviews to ensure you’re getting the most from

your Virtual DBA Plan.

On shift, not on callOur lights are always on, we provide 100% on shift support. We don’t believe in

waking people in the middle of the night to respond to an issue. We use a roster

to ensure every minute is covered by specialist SQL Server DBAs from our head

office in Brisbane, Australia.

More than just monitoringOur team of certified DBAs don’t just monitor your databases. We like to go one

step further and provide a proactive service so that you can completely forget

about your SQL Server environment. We’ll handle everything from fixing issues to

managing upgrades and licensing.

One flat feeOur plans our designed around the level of support you require, not by how many

servers or domains you have. Our clients pay one flat monthly fee with no nasty

surprises.

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

Over 30,000 SQL Server databases managed

One-touch Resolution is

than the industry average

Average response is less than 1 minute

All support is 100% onshore in Australia

A support service that is always operational and not on call

All team members are Microsoft Certified

More than 45PB of critical data supported

The average customer satisfaction is

True 24x7x365 support without any additional cost

Over 60 people supporting clients

99

22.9%higher

30,000

.76%

444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444444

55555555555555555555555555555555555555 555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 5555555555555555555555555555555555555555555555555 55555555555555555555555555555555555555PETABYTES

7

C E R T I F I E DSolutions AssociateSQL Server 2012/2014

One flat monthly fee

$

PLANS

Uninterrupted support

All Virtual DBA plans include

24x7x365 support. We

operate throughout the night,

weekends and public holidays,

never getting tired or sick.

No lock in contracts

All we require is 4 weeks’

notice if you wish to

cancel your Virtual DBA

subscription.

Plan optimisation

We analyse your usage every

3 months to ensure you’re on

the most suitable plan.

Flexible

If you need more support than

you thought, either upgrade

your plan or purchase

additional hours, whatever is

more suitable for you.

What’s included?

> Priority access to a team of expert DBAs

available 24x7x365

> Database backup management

> Monitoring of all maintenance jobs

> Review Windows Event log for error messages

> Monitoring and reporting of database errors

> Check for adequate disk space for growing

database files and log files

> Monitor all SQL Server services

> Review SQL Server logs for error messages

> Monitor network connectivity to the server

> Resolve any assigned issues and document the process

> Check physical and logical fragmentation

> Monitor unused space from data and log files

> HADR monitoring

> Performance monitoring and reporting

> Collection of database statistics and growth

> Management of index maintenance

> Check database statistics

> Compare performance statistics with baseline statistics

> Monitor Windows and SQL Server counters to

ensure optimal performance

> Evaluate application and server performance

The Virtual DBA Service makes us sleep a

lot better at night!”

– Walter Meerza, IT & Infrastructure Manager Aioi Nissay Dowa

“ Virtual DBA and the entire WARDY IT team

are part of our team, integral to everything

that we do

– Richard Wiltshire, Head of Technology Operations Cover-More Group

“What our customers say

COST COMPARISONInhouse DBA vs VDBA

$0

$50000

$100000

$150000

$200000

$250000

$300000

$350000

$400000

$450000

Inhouse DBA (24x7x365)

VDBA Bronze (24x7x365)

VDBA Gold (24x7x365)

* V

DB

A G

old

in

clu

des

up

to

50

hrs

per

mo

nth

DBA TASK BREAKDOWN WITHOUT VDBA

Database operations

Database development

Data management

DBA’S TIME SPENT WISELY UTILISING WARDY IT

SOLUTIONS VDBA

Database development

Data management

164 Wharf Street, Spring Hill QLD 4000

www.wardyit.com

1300 927 394 contact@wardyit.com

About WARDY IT SolutionsWARDY IT Solutions was founded in 2004 by Microsoft Valued

Professional (MVP), Peter Ward. Today, WARDY IT Solutions

is recognised as Australia’s leading provider of Microsoft Data

Platform consultants, trainers and Data Analytics specialists.

YOU MAY ALSO BE INTERESTED IN

Data Platform Services We help our clients to make the most of their technology investment through our

Data Platform services. Our offerings include supporting our clients with planning,

design and upgrade support, performance optimisation, server consolidation and

virtualisation, licensing reviews, Azure services, data warehousing and migrations.

Data Analytics Services We offer a full range of Microsoft Data Analytics solutions, from Business

Intelligence reporting and analytics through to planning and forecasting. Our

Microsoft Certified Data Analytics specialists transform data into easy-to consume

formats so organisations can spend more time making data driven decisions and

less time trying to find the data they need. We unlock the value in business data,

making it easily accessible and understandable across all levels of the organisation.

TrainingWe offer the most comprehensive range of Microsoft Data Platform and Data

Analytics training courses available. We use contemporary learning styles and our

real world experience to deliver training designed especially for developers, DBAs

and Business Intelligence professionals. We deliver remote and onsite training

nationwide and at our first class facilities in Brisbane. All of our training courses can

be customised to suit the needs of our clients.