virtual desktop infrastructure with novell endpoint management solutions

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Virtual Desktop Infrastructure with Novell® Endpoint Management Solutions Version 1.1 Andy Philp Product Manager Novell Inc. /[email protected] Valentin Mihai Product Manager Novell Inc. /[email protected]

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With the adoption of virtualization in the end-user computing space, organizations require solutions that go beyond device management and embrace the dynamic nature of end-user environments. This session will introduce you to the Novell VDI solution, enhanced by Novell ZENworks Configuration Management, and its ability to provide a secure, automated and personalized hosted desktop environment. This session will also focus on the Novell endpoint management technologies that enhance virtual desktop infrastructure.

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Page 1: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

Virtual Desktop Infrastructure with Novell® Endpoint Management Solutions

Version 1.1

Andy PhilpProduct ManagerNovell Inc. /[email protected]

Valentin MihaiProduct ManagerNovell Inc. /[email protected]

Page 2: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.2

VDI and Novell® Endpoint Management VDI Adoption Cycle

Virtual Desktop Infrastructure

Peak of Inflated Expectations

Trough of Disillusionment

Novell and VDI

VDI climbs the Slope of Enlightenment

Next stop – Plateau of Productivity Figure 1.1 - The Gartner Hype Cycle

Page 3: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.3

VDI and Novell® Endpoint ManagementPeak of Inflated Expectations

Machines, applications and users

Deskside visitsPatches and updates

Data backupHardware failure

Enforce policiesCompliance & audit

Rising energy costs

Management “Silos”Provisioning

Support

DataRecovery

Security

Power

Total cost of maintaining and managing a PC environment is $3,000 to $5,000 + per device*

Gartner 2007

Complexity increases with multiple sites, geographies, languages and time zones

Page 4: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.4

VDI and Novell® Endpoint ManagementTrough of Disillusionment

End-user environment moves into the data centerEnd-user experience sub-optimalEnd users not aligned with business requirementStorage requirements explodeComplex multiple vendor solutions involved for VDIComputing environments need to be fluid/dynamic based on the users' role

Page 5: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.5

VDI and Novell® Endpoint ManagementTrough of Disillusionment (cont.)

Now have two environments to manage withtwo different toolsImmature technologiesCosts are out of controlManual processes requirement \ Lack of integrationLack of configuration management, security and Identity integration

Page 6: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.6

VDI is Much More than Virtualization

Role Engineering

Identity Management

Access/Session Management

Endpoint Security

Patch Management (desktops/hosts)

Forensics (snapshotting)

Access Certification/Compliance

Anti-virus

Asset Discovery

Application Usage

Configuration Management

Ongoing Capacity Planning

Application Packaging (virtualization)

Application Deployment

Storage Management

CMDB integration and management

Hypervisor Platform

Load Balancing

Dynamic Build / Recycle Process

Pool Monitoring and Management

Security / GRC Systems Management Virtualization

Page 7: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.7

Three Key Questions on VDI Adoption

How do I preparefor VDI?

How do I preparefor VDI?

How do I adopt a VDI framework?

How do I keep VDI users productive?

Page 8: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.8

ZENworks® has The Answers

How do I preparefor VDI?

ZENworks® Asset Management

How do I preparefor VDI?

How do I adopt a VDI framework?

ZENworks® Configuration Management

How do I keep VDI users productive?

ZENworks® Application Virtualization

Page 9: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.9

AssetManagementTrackingUsage

Configuration ManagementStandardizationOptimization

• Complete view of IT assets– Automate hardware and software Inventory – Unmatched accuracy powered by patented

technology – Track software usage trends– Clear picture of software license compliance– Detailed and custom reporting– Central repository for contracts

How Do I Prepare for VDI?

Application VirtualizationSelf-containedApplications

Page 10: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.10

ZENworks® Asset ManagementBenefits in a VDI world

• Achieve true license compliance through automation– Software cost avoidance and reduction

> Re-allocate existing licenses> Better informed vendor negotiations

– Risk mitigation> Avoid fines, litigation and bad PR

• Assessment tool– Profiling application usage for users– Build a clear picture of the required user environment for each

role– Identify hardware candidates for re-purposing–

Page 11: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.11

•Increase productivity– Personalized work environment for each user– Access to software, data and resources where

ever user works– Self healing applications– Fewer calls and waiting on help desk– Increase user to administrator ratios– React more quickly to change

•Integrated management– Change and configuration management– Software and patch distribution– Asset Management– Remote management

How Do I Adopt a VDI Framework?

AssetManagementTrackingUsage

Configuration ManagementStandardizationOptimization

Application VirtualizationSelf-containedApplications

Page 12: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.12

ZENworks® Configuration ManagementBenefits in a VDI world

• User-centric management– The device and connection method becomes transparent– User experiences the same look and feel and has access to the same

tools• Standardised administration

– Ease the migration from physical to virtual– Use one management framework for endpoints

• Flexibility and support for heterogeneity– ZENworks can manage in all types of VDI environment

• Strong remote management capabilities– We can no longer rely of visiting the desktop.– Remote control based on the user's identity

Page 13: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.13

•Simplified application delivery– Isolated from Operating System– Simple de-provisioning process– Supports streaming– Tight integration with ZENworks® Configuration

Management

•Increase security posture of devices– No need for admin rights– Desktops can be tightly locked down

• Control application sprawl– Limit applications to managed devices– Expire application

How Do I Keep VDI Users Productive?

AssetManagementTrackingUsage

Configuration ManagementStandardizationOptimization

Application VirtualizationSelf-containedApplications

Page 14: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.14

ZENworks® Application VirtualizationBenefits in a VDI world

• Eliminates application dependencies from underlying OS– applications can become part of the user's “profile”– helps compartmentalize the user environment in OS, Data and Applications

• Standardize applications for all user computing environments– applications become portable– same application package can be delivered in VDI, traditional desktop, client-

side virtualization, or on removable media

• Accelerates and simplifies provisioning of the user environment

– no need for reboots or lengthy installs– application OS dependencies can be packaged together (no need to worry if

.NET is installed)

Page 15: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.15

Endpoint Disciplines Still Apply to VDI

Page 16: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.16

Physical O/S

Host/Hypervisor

Guest O/S

DESKTOP & SECURITY

DATACENTER

Software andHardwareDiscovery

ApplicationUsage

SoftwareCompliance

Role and ProfileManagement

ConfigurationManagement

PatchReporting

and Distribution

ApplicationPackaging andVirtualization

OngoingCapacityPlanning

WorkloadMigrationp-v,v-v,v-p Monitoring

StorageManagement

Workload (vm)Management Grid

Orchestration

Session Brokering and

AccessManagement

WorkloadProtection

and Forensics

Complianceand Endpoint

Security

PLATFORM

IDENTITY & POLICYSINGLE PANE OF GLASS

SERVICES & SUPPORT

Novell® and VDI Offering Approach

Open virtualization

Leading brands

Automated Lifecycle

One vendor

Page 17: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.17

Novell® and VDI Lifecycle Overview

Manager hires and registers new developer/user

Identity VaultNovell® Identity

Manager

Provisions access and associates roles

Authenticates user and authorizes access based on role

Business Service Management

Single pane Helpdesk view to manage environment

Dynamically assembles and starts client virtual machine based on role and policy

PlateSpin Workload Management

XenHosts the user virtual desktop

Novell® ZENworks®

Dynamically manages user environment and application

Terminates user session

PlateSpin Workload Management

Developer/User logs into secure URL

Novell® Access Manager™

Novell Access Manager

Page 18: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.18

Novell® REDI Integrated Architecture

Storage InfrastructureShared

ApplicationDrive

Running VMs

Master VMImages

User Data Drives

Plat

eSpi

n ® O

rche

stra

te

Xen\KVM\ESX Server Farm

ManagedVirtual

DesktopsNovell

ZENworks®

NovellIdentity

Manager

Novell Access Manager™

ThinClient

Re-purposed SLED Client Mac Client

Home Office

Novell File Management Suite

Existing Desktop Infrastructure Existing IdentitySystem

User Data Storage InfrastructureMapped Drives

FileServers

User ProfileServers

Users

Novell ZAV

Page 19: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.19

Why Consider Novell®?

● Novell® Identity Manager➔ Leader by all Analysts

➔ Industry pioneer (10+ yrs)

● Novell® Access Manager™ (Web/session)

➔ Leader by all Analysts

● Novell® Sentinel™ (optional)➔ GRC auditing system

● Novell Endpoint Security➔ part of the Novell®

ZENworks® family

● Novell Access Governance Suite

Security / GRC Systems Management Virtualization

● Novell ZENworks®

➔ 44 million seats

➔ 32,000 customers

➔ Heterogeneous mgmt.

➔ 14-year suite (v10)

➔ Industry pioneer/leader

➔ Identity device and location based management

➔ Asset, endpoint, config, patch and application virtualization

➔ Single-agent architecture

● Business Service Management (optional)

➔ BSM Industry leader

● SUSE® Linux Enterprise➔ 3,000+ ISVs

➔ Five years with Xen

➔ Microsoft Interoperability

➔ Integrated support

● PlateSpin® Workload Management

➔ 7,000 customers

➔ Industry leadership

● Hypervisor Neutrality

Page 20: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.20

Demo

• ZENworks® managing:

– Remote VDI

– Client-side VDI

– Application Streaming

Page 21: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

© Novell, Inc. All rights reserved.21

Questions?

Page 22: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions
Page 23: Virtual Desktop Infrastructure with Novell Endpoint Management Solutions

Unpublished Work of Novell, Inc. All Rights Reserved.This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.

General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.