virtual requirements meetings - pmi-mn · 2016-01-27 · angela wick, cbap, pmp, pba ceo &...

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Copyright BA-Squared, LLC

Virtual Requirements Meetings Kick 'em up a notch!

BA-Squared,LLC Angela Wick, CBAP, PMP, PBA


Angela Wick, CBAP, PMP, PBA CEO & Founder of BA-Squared, LLC

Trainer: •  BA-Squared Virtual Classroom •  BA-Squared Courses at Your Organization •  Univ MN CCE BA & PM Instructor Consultant: •  Build BA Practices/CoEs •  Competency & Curriculum Development Volunteer: •  PMI BA Practice Guide Expert Reviewer •  IIBA BABOK v3 Core Team Committee - Lead Author Team •  IIBA Competency Model Chair

Website: www.BA-Squared.com Blog: www.BATimes.com - Email: [email protected] Twitter: @WickAng

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Session Objectives •  Understand why people

multitask on conference calls

•  Learn how to prevent multitasking

•  Discover new tools and techniques that inspire innovation and kick your virtual meetings up a notch!


Typical conference call

Ready

Set

Go!

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Challenges with Virtual Meetings


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By The Numbers…

•  Four 1 hr. conference calls a day with 10 people . . . – Costs: $20,000 a week! – That’s $1 Million a year!

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Why People Multitask? •  Busy •  Bored •  Efficient-need to maximize every minute •  Can’t afford to waste time •  On calls all day—I wouldn’t get any REAL work

done without multitasking. •  Not a key contributor, I just need to listen or

answer questions. •  They know I can get away with it and someone

will call my name if I am needed


You Can Change Things!

You can get EVERYONE engaged in virtual meetings! Even when: -  Reviewing Requirements -  Brainstorming -  Modeling -  Providing Feedback

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Get Their Attention!

Virtual tools support most requirements facilitation techniques:

•  Sticky note brainstorming •  Sticky note grouping •  White board drawing •  Visual analogies/matrices •  Multi-user document annotation •  Prioritization


Push/Pull of Meeting Participation

Presen/ng informa/on without expec/ng feedback Genera/ng dialog,

feedback, ideas, engagement, contribu/ons

Push

Pull

What do you do more of? Push or Pull informa/on in mee/ngs you host?

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Typical Meetings & Calls . . .

•  Format is good for PUSHING information, but not at all conducive to PULLING information


Get their attention!

in a virtual meeting too!

You can do this:

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Virtual Sticky Note Tools

–  Planning –  Brainstorming

(Structured or Free) –  SWOT –  Empathy Map –  Storyboards –  AND TONS MORE . . . .


StormBoard

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InnovationGames

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RealTimeBoard


Whiteboards Ø Instead of asking a

question out loud, ask it on a white board! Ø Let everyone respond

Ø Brainstorming

Ø Opinions

Ø Idea Sharing

Ø Voting & Consensus Building

Ø Meeting Parking Lot

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WebEx


WebEx

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Critical Success Factors •  Number of people on the call •  Get creative with how you use the tools •  Get participants comfortable with the tool

– Whiteboards •  Show them how to contribute!

– Other tools •  Demonstrate what you want them to do •  It takes a few minutes, but well worth it!


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Facilitating Tips •  Small groups typically get more engagement

•  Be flexible how the agenda is executed

•  Understand & manage level of involvement for each person

•  Active and engaged?

•  Big picture view only?

•  Only needed for part of the meeting?

•  Create meaningful activities for the call participants to truly engage with each other

•  Have a visual “parking lot”

•  Check in with the team/participants on how the call is working

•  Offshore calls: Have a “note taker” on each side, compare notes after


Key Insights

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Call To Action! •  Be the Example to

others

•  Make your meetings worth while

•  Show your team virtual calls can be fun!


Reflection Without deviation from the norm, progress is not possible – Frank Zappa

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Questions

Email: [email protected]

Angela Wick WWW.BA-Squared.com

virtual requirements meetings - pmi-mn · 2016-01-27 · angela wick, cbap, pmp, pba ceo &...

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