virtual sap upgrade tools in the cloud

C18 ndash Virtual SAP Upgrade Tools in the CloudSpeaker Gerhard Saumweber

A proud sponsor of the

Agenda

bull Introduction of Speaker and Texperts

bull Our understanding of Cloud Computing for SAPreg

bull Use cases we see w Cloud Computing for SAPreg

bull Our Cloud Computing infrastructure for SAPreg

bull SAPreg upgrades and Cloud Computing

bull Powerful Equation of Virtualization + Cloud Computing

bull Virtual SAPreg Upgrade service tools in the Cloud

bull Questions and Answers

4152010SAP Virtualization Week Copyright copy 2010

Texperts Inc All rights reserved 2

INTRODUCTION OF TEXPERTS



About the Speaker

bull Founder and CEO of Texperts Inc

bull Over 19 years of experience in IT

bull Over 16 years of working with SAPreg

bull Master Degree in Computer Science

bull Certified SAP BASIS Consultant

bull Certified VMware Professional (VCP3 amp 4)

bull Experienced w SAPreg since release SAPreg R3 3x

bull Experienced in Client-Server Software Development w Object-oriented(C++UNIX)



bull A Millennium company founded in September 2000

bull Texperts = experts for SAPreg Technology

bull Head-quartered in Atlanta GA

bull Over 10 years of business experience

bull Focus on SAP consulting amp hosting services for native amp virtual implemented SAPreg systems including SAPreg BASIS

bull Our associates are SAPreg-Certified and VMware-Certified (VCP)

bull We are a SAPreg Partner and certified for SAPreg hosting

bull VMware Enterprise Partner wInfrastructure Competency

bull ASUG Corporate Associate Membership

bull Novell Silver Partner

Texperts a Glance



Services Portfolio

bull Professional Servicesndash SAP BASIS Consulting (onsiteoffsite and hybrid)

ndash SAP Managed Hosting Services

ndash Consulting Services to assist with converting and migrating from a native implemented SAP landscape to a virtual SAP-on-VMware software platform

ndash SAP Healthcheck services to ensure optimal SAP Operations w VMware software

bull Dynamic Hosting Services ndash Non-Mission Critical hosting

bull Sandbox Development Integration Implementation Training and Upgrade hosting

bull Demo and Evaluation

ndash Mission Critical Hosting

bull External Private Cloud Servicesndash vUpgrade - On Demand Fulfillment and Utility Computing (Off Premise)

ndash vBreakFix - On Demand Fulfillment and Utility Computing (Off PremiseOn Premise)

ndash vImplementor - Industrialization of SAP implementation for SME (Off Premise)

4152010 6SAP Virtualization Week Copyright copy 2010

Texperts Inc All rights reserved

Special Service Offering

Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at

httptexpertsinccomfreevirtualizationworkshophtm



Strategic Partners a Glance



Some of our Clients

bull JetBlue AirlinesNY

bull Aventis PharmaciaGA

bull Adisseo Animal NutritionGA

bull Republic TechnologiesOH

bull Superior Uniform GroupFL

bull Intergraph CorpAL

bull Roche DiagnosticsGA

bull American BOAGA

bull Toyota IndustriesCA

bull HP Global ServicesOH

bull Electronics for Imaging (EFI)CA

bull Rohm amp HaasPA

bull DraftexNC

bull San Diego Data CorpCA

bull Deutz CorpGA

bull Lane LtdGA

bull GE Capital ITSGA

bull Ahlstrom PumpSC

bull PGT IndustriesFL

bull Fairfax County Water AuthorityVA

bull CARBO CeramicsTX

bull ValeroTX

bull TesoroTX

bull hellip



TEXPERTS AND CLOUD SERVICES

Use cases we see w Cloud Computing for SAPreg

Our Cloud Computing infrastructure for SAPreg



Our understanding of Cloud Computing in context to SAPreg

Cloud Computing for SAP allows

hellip Consuming SAP as a Service

hellip Service provisioning On-demand

hellip Rapid deployment to accelerate business projects

hellip Managing Cost w flat pricing models like Pay-as-you-go

hellip Standardized ldquocustomrdquo deployments

hellip Scalability due to dynamic resources provisioning

hellip Flexibility (elastic) to the customerrsquos needs

hellip Efficiency due to better utilization



Challenges we see with Cloud Computing for SAPreg

bull Cloud-to-Cloud Interfaces (Regulations Security hellip)

bull Reserved resources vs Shared resources

bull Required Certifications for supportability

bull SAPreg Best Practices Standards and Compliance

bull Available licensing models especially w regards to SAPreg

bull Service Level Agreements (SLAs)

bull PKIs (Security Resp Times Latency Uptime Availability hellip

bull Support with dedicated teams

bull Experience with SAPreg Technology (Credentials)

bull Not a cookie cutter application



Public Clouds are not ready for SAP today

bull Specific guarantees for sensitive data

ndash Knowledge about the data location vs transparency

ndash Governance for Corporate data

ndash How-to get Corporate data back and in which format

bull Guaranteed response times for consumed service and support

bull Financial remuneration for SLA violations

bull Dedicated resources in a shared environment

bull Sizing based on SAPS and mapping it to the Cloud

bull IT certifications SAP Certifications and Best Practices



Use cases we see w Private Clouds for SAPreg(Internal andor External)

bull Non-mission critical use casesndash Development

ndash Testing

ndash Training

ndash Demos

ndash Evaluation

ndash Service Tools

ndash SAPreg Implementation Processes

bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud

infrastructure of an External Private Cloud Services Provider and add sticky Managed Services



Four Primary ITaaS Models + 2 custom ones by Texperts

Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service

bull StaaS ndash Storage as a Service

bull SaaS ndash Software as a Service

bull PaaS - Platform as a Service

Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade

bull ILaaS - Implementation landscape(s) for SAPreg as a Service

ndash Encapsulated SAP implementation landscapes eg vImplementor



Building Blocks for SAPreg in the Cloud

Building Blocks

bull Save site location(s)

bull Cloud type

bull Hosting facility and infrastructure certification

bull SAP Hosting environment

bull Secure Access Infrastructure

bull SLA

bull Support Organization

bull Certified Resources

Specific to Texperts

bull Atlanta

bull External Private Services Cloud

bull SAS-70 Type II Certification

bull SAP certified Hosting Partner

bull ArrayNetworks Secure Access infrastructure technology (VPN)

bull SAP-oriented SLA

bull Texpertsrsquo Support Organization (ITIL)

bull SAP certified VMware certified



Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX

How did we build our Services Cloud



SaaS

vUpgradevBreakFixhellip

vImplementor

Sandbox DevelopmentIntegration ImplementationUpgradehellip

Production Hosting

hellip

Storage Network ServersSAP certified hardware

Cer

tifi

ed P

artn

ers

and

Res

ou

rces

SAPreg UPGRADE AND CLOUD COMPUTING

SAPreg upgrades (Pain Points and Cost Factors)

Powerful Equation of Virtualization + Cloud Computing

Virtual SAPreg Upgrade service tools in the Cloud



Where are typical SAP Customer Pain Points

SAPCustomer

Pain Points

AddressingCompliance

HighOperational Costs

Expensive amp Time-Consuming

SAP Upgrades

Expensive amp ComplexBusiness Continuity

Solutions

What is a typical time-line of an SAP upgrade



Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)

Preparingthe system

PREPAREUpgrade(SPDD SPAU)

Post-processing



Savings 20No FootprintAcceleration

Savings 10SnapshotsDynamic Resources



Approx 80 of opportunities of saving cost and accelerate the upgrade process

Where customers see the cost in SAP upgrades



Where are large and critical efforts spent in SAPreg upgrades

bull Re-sizing hardware procurement and provisioning

bull Iterative testanalyzeimprove dry-run cycles

bull Iterative testing of different applications and modulesndash SAP applications

ndash Custom development

ndash Integration to other applications (SAP and non-SAP)

ndash SAP end-use applications

ndash End-to-End

bull Testing and adapting the current business processes in the new SAP system (gt 3 months)

bull Training



Powerful Equation of Virtualization and External Private Cloud Computing

bull Virtualization Benefitsndash Fast Server Provisioning

ndash Fast Copies of PRD

ndash Snapshot Technology

ndash VMotion

ndash Dynamic Resource Allocation

ndash Quick Roll backforward mechanism

bull Cloud Computing Benefits

ndash Consumer-based

ndash Pay-as-you-Go

ndash Off-Premise (No Data Center Footprint)



+

=bull Virtual SAP Service Tools in the Texperts Cloud

ndash vUpgrade

ndash vBreakFix

Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc



Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward

33 reduction in upgrade project duration

100 more test cycles

20 reduction in devdeployment time

Provisioning times greatly reduced ndash new VMs up and running in an hour

VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD

Use Case SAP upgrade with vUpgrade amp vBreakFix

Benefits of vUpgrade

Benefits of vBreakFix



What would you do if you could

hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent

and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor

and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the

actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release

independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of

the actual SAP upgrade project

hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape



101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix

Texperts (Off Premise)Client (On Premise)

vUpgrade

QASPRD

Texperts (Off Premise)

Use Case SAPreg upgrade withvUpgrade amp vBreakFix



Docs

Trans


vUpgrade(cloud service)

eg DEV

Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade

Test independent of your actual SAPreg landscape and your internal procurement process

End-user training before the SAPreg upgrade

Develop new functionality ahead of the SAPreg upgrade

Accelerate upgrade with turn-key transports

Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration



Eliminates long procurement cycles and deployment processeseg Sandbox

Benefits of vBreakFixvBreakFix(cloud service)

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

Texperts Virtual Systems

Zero additional data center footprint

Eliminates long procurement cycles and deployment processes for a production support path

Predictable subscription-based cost models

Flexible Pay-As-You-Go payment options

ldquoUse-it-as-long-as-you-need-itrdquo

SAP upgrade project acceleration

Features Cost Management Flexibility Agility Streamlining Re-usability Integration



Initial step for vUpgrade and vBreakFix



Relocate a copy of the Customer SAP system temporarily

gtgt Zero Foot Print + Virtualization Benefits ltlt

Texperts Data Center ndash Virtual SAP

SAP Customer ndash Native SAP

Simulating SAP Upgrade

SAP Migration

Any DBSAny OS

SAP DBNovell

Secure Access Infrastructure for vUpgrade and vBreakFix




SAP Consultants

SAP Service ProvidersTexperts Data Center ndash Virtual SAP

Cloud RA

C


SAP Support

Questions

Thank you for your time

Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml

Agenda

bull Introduction of Speaker and Texperts

bull Our understanding of Cloud Computing for SAPreg

bull Use cases we see w Cloud Computing for SAPreg

bull Our Cloud Computing infrastructure for SAPreg

bull SAPreg upgrades and Cloud Computing

bull Powerful Equation of Virtualization + Cloud Computing

bull Virtual SAPreg Upgrade service tools in the Cloud

bull Questions and Answers






About the Speaker





















Texperts a Glance



Services Portfolio






















Some of our Clients








bull American BOAGA





bull DraftexNC


bull Deutz CorpGA

bull Lane LtdGA






bull ValeroTX

bull TesoroTX

bull hellip















































ndash Testing

ndash Training

ndash Demos

ndash Evaluation

ndash Service Tools

















Building Blocks


bull Cloud type




bull SLA




bull Atlanta














SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions






About the Speaker





















Texperts a Glance



Services Portfolio






















Some of our Clients








bull American BOAGA





bull DraftexNC


bull Deutz CorpGA

bull Lane LtdGA






bull ValeroTX

bull TesoroTX

bull hellip















































ndash Testing

ndash Training

ndash Demos

ndash Evaluation

ndash Service Tools

















Building Blocks


bull Cloud type




bull SLA




bull Atlanta














SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions













Texperts a Glance



Services Portfolio






















Some of our Clients








bull American BOAGA





bull DraftexNC


bull Deutz CorpGA

bull Lane LtdGA






bull ValeroTX

bull TesoroTX

bull hellip















































ndash Testing

ndash Training

ndash Demos

ndash Evaluation

ndash Service Tools

















Building Blocks


bull Cloud type




bull SLA




bull Atlanta














SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions



Services Portfolio






















Some of our Clients








bull American BOAGA





bull DraftexNC


bull Deutz CorpGA

bull Lane LtdGA






bull ValeroTX

bull TesoroTX

bull hellip















































ndash Testing

ndash Training

ndash Demos

ndash Evaluation

ndash Service Tools

















Building Blocks


bull Cloud type




bull SLA




bull Atlanta














SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions











Some of our Clients








bull American BOAGA





bull DraftexNC


bull Deutz CorpGA

bull Lane LtdGA






bull ValeroTX

bull TesoroTX

bull hellip















































ndash Testing

ndash Training

ndash Demos

ndash Evaluation

ndash Service Tools

















Building Blocks


bull Cloud type




bull SLA




bull Atlanta














SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions















































ndash Testing

ndash Training

ndash Demos

ndash Evaluation

ndash Service Tools

















Building Blocks


bull Cloud type




bull SLA




bull Atlanta














SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions














Building Blocks


bull Cloud type




bull SLA




bull Atlanta














SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions







SaaS


vImplementor


Production Hosting

hellip


Cer

tifi

ed P

artn

ers

and

Res

ou

rces








SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions










SAPCustomer

Pain Points




SAP Upgrades


Solutions





Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions







Preparingthe system


Post-processing


















ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions













ndash End-to-End


bull Training







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions







ndash VMotion





ndash Pay-as-you-Go




+


ndash vUpgrade

ndash vBreakFix

























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions



























101 21 331 91 1015

DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape

vBreakFix


vUpgrade

QASPRD





Docs

Trans



eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions





eg DEV











DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions




DEV QAS PRD

vDEV vQAS

PRD Fixes

Client Landscape



















SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions











SAP Migration

Any DBSAny OS

SAP DBNovell





SAP Consultants


Cloud RA

C


SAP Support

Questions







SAP Consultants


Cloud RA

C


SAP Support

Questions



Questions



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