virtual teams team 4 chris vance. overview benefits brief history communication applications company...
DESCRIPTION
Definition of Virtual Team “A virtual team is a group of people who work interdependently with a shared purpose across space, time, and organizational boundaries using technology”TRANSCRIPT
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Virtual TeamsVirtual TeamsTeam 4
Chris Vance
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OverviewOverview
BenefitsBrief HistoryCommunicationApplicationsCompany ExamplesDevices
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Definition of Virtual TeamDefinition of Virtual Team
“A virtual team is a group of people who work interdependently with a shared purpose across space, time, and organizational
boundaries using technology”
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Evolution of Virtual TeamsEvolution of Virtual Teams
Nomadic Era Team work
Agricultural Era Living and working in groups
Industrial Era Railroads Postal Service
Information AgeComputersOther Digital Devices
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Benefits of Virtual TeamsBenefits of Virtual TeamsCost Savings
Travel Expenses Eliminating Office Space Reduced Product Development Costs
Greater Workforce Diversity Education Levels Experience
Improved Customer Service Customer is #1 Timeliness
Enhanced Communication EffectivenessOvercome Time DimensionAccess to Same Information
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50 Foot Rule50 Foot Rule
50 feet
People who work further than 50 feet apart rarely communicate with each
other in a typical office setting
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Typical Communication StructureTypical Communication StructureCEO
Vice President
Regional Manager
District Manager
Territory Manager
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Virtual Team Communication StructureVirtual Team Communication StructureCEO
Vice President
Regional Manager
District Manager
Territory Manager
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Application ExamplesApplication Examples
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Preparation and rework of Preparation and rework of seminars seminars
Efficient preparation and rework contributes to the quality.
Different location participants
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Control of external service Control of external service providers providers
Co-operation with external service providers.
The advantages of external assignments.
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Home office connection Home office connection
Office = Home !?
Access dates, important files and addresses around the world.
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Release-management Release-management
Suggestion any time. All suggestions can be evaluated and prioritized.All assigned workers update the progress of the respective work package themselves. All resources can be used purposefully and with a high effectiveness.
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Connection of customers Connection of customers and suppliers and suppliers
Open your Intranet to suppliers or customers?
A platform for the effective cooperation with your customers and suppliers without changing the security standards of your own Intranet.
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Virtual Teams in UseVirtual Teams in Use
Company Examples
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Class, from this point forward, your teams will become virtual teams. All communications must be conducted over Blackboard and video conferencing. I will be your supervisor, and each of you may communicate directly with me. You may only meet in person the week before your presentation. Good luck!
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LOCATION 1 LOCATION 2
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SABRE Virtual TeamSABRE Virtual Team
Account Executives
Training Representatives
Installation Operations Coordinators
Account Management Specialists
Customer Service Representatives
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Production CostProduction Cost$4.5 million to $47,000$4.5 million to $47,000
0500,000
1,000,0001,500,0002,000,0002,500,0003,000,0003,500,0004,000,0004,500,0005,000,000
BeforeVirtualTeams
After VirtualTeams
ProductionCost
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Technologies for Virtual Technologies for Virtual TeamsTeams
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TechnologyTechnologyVoice & Video
On demand video conferencingLAN line or Mobile
VoIPPhone # Internet AddressPortable Cost Efficient
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Private NetworksPrivate NetworksVPN
Increased securityUser level authenticationPrivate network per teamCost-EffectiveOn demand
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Clunky DevicesClunky Devices
PDA & Date BooksCameraPhone
Integrated Devices
Users have multiple devices to perform many different tasks
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Wireless NetworksWireless Networks
Online AccessConnecting Multiple BuildingsWide Coverage
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Questions or Comments?Questions or Comments?