© 2014 VMware Inc. All rights reserved.

VIRTUAL WORKSPACE Meet the Experts Session Technical Deep-Dive and Live Demo

Oliver Lentsch, Senior Systems Engineer

Agenda

• Recap VMware Horizon 6 - What´s New and Architecture

• Live Demo Horizon View 6 and Workspace

• What is VMware Mirage

• Deploying VMware Mirage - Tips and Tricks for Success

• VMware Mirage Demo - Use Cases

• Time for Questions

CONFIDENTIAL 2

© 2014 VMware Inc. All rights reserved.

Horizon 6.0 What’s New and Architecture

Horizon 6 Key Features

• Cloud Pod Architecture

– Global entitlements across View pods

• View Hosted Apps

– Application access from any device

• Virtual SAN

– Software Defined Storage for View

• VMware Workspace

– Unified access to desktops & Applications

• vCOPs for View 6

– Monitoring and Remediation for Horizon

• Mirage & View

Horizon 6 Architecture

Horizon Editions

6

Simple powerful VDI with great

user experience

Low-cost, high-performance

desktops and applications for

physical and virtual machine

Highest level of automation and

management for private cloud

delivery

Delivers desktops and applications as a service from any cloud

Horizon

Advanced

Horizon

Enterprise

Horizon

View Standard

What’s in Each Horizon Edition

View Standard Advanced Enterprise

Cloud Automation

Design & automate workflows (vCenter Orchestator + Desktop Plugin)

l

Operations Management

Operations Dashboard - Health Monitoring & Performance Analytics (vCenter Operations Manager for View)

l

Capacity Management - Planning & Optimization (vCenter Operations Manager for View)

l

Storage

Virtual Storage (Virtual SAN for Desktop) l l

Applications

Application Catalog – XA, RDSH, SaaS, ThinApp l l

Application Virtualization: Hosted Apps l l

Application Packaging (ThinApp) l l l

Desktop Infrastructure

Image Management for Physical Desktops (Mirage + Fusion Pro) l l

Image Management for Virtual Desktops (Mirage for View) l l

Virtual Desktop Infrastructure (Horizon View) l l l

Cloud Infrastructure (vSphere Desktop & vCenter Desktop) l l l

Enterprise Advanced View Standard

Man

ag

em

en

t In

frastr

uctu

re

Hosted Apps with View

Hosted Apps with View

9

• Integrated delivery of applications and full desktops running on Microsoft RDSH

• Seamless window access to Windows Apps from Windows and Mac

• Full screen access to Windows Apps from iOS and Android

• Utilize the standard Horizon Clients (Win, Mac, IOS & Android) with PCoIP™

Benefits

• Low TCO with a classic Terminal Services model, and favorable licensing from Microsoft.

• Great, high performance with Horizon Clients, PCoIP™ and Horizon Unified Workspace.

Overview

A

P

P

A

P

P

Hosted Apps (Win/Mac) with View

Overview

Remote apps with local experience

Seamless look, feel and interaction

for the user

Integration with native local client

device OS

Benefits

Centralized application deployment and

management

Seamless local feeling user experience

Reduced client end point management

Hosted Apps (Mobile Client Support) with View

Overview

VMware Horizon Mobile Client

Mobile / Tablet Clients

iOS

Android

Benefits

Extended Application Lifecycle and deliver

native / legacy Windows apps to non Windows

devices

Flexible client choice

Support BYOD or growing Mobility initiatives

Leverage standard RDSH server farms

Hosted Apps & Desktops with View

Full Virtual

Desktops

RDSH

Desktops

RDSH

Applications

VMware Workspace

Unified Workspace

14

One login | One experience | Any device

Unified Workspace

15

One login | One experience | Any device

App Awaiting

Approval

Customizable

Branding

Singular App

Catalog

Horizon Hosted

Apps

Packaged

ThinApps

SaaS Apps

Citrix XenApp

Office

365 Google

Apps

Virtual

Desktops

Live Demo Horizon View 6 and Workspace

• Remote Apps from RDS Host

• RDSH Desktop

• 3D Desktops (depending on available Bandwidth)

• View Manager and RDSH View Agent config

• Run Demo from iOS, Mac OS and Windows OS

• Workspace Demo - Look and feel

• Fusion Workspace Demo

CONFIDENTIAL 16

© 2014 VMware Inc. All rights reserved.

VMware Mirage™

Agenda

1 What is VMware Mirage?

2 What’s new in VMware Mirage 5.0?

3 VMware Mirage and PC Lifecycle Management

4 Tips and Tricks for Deployment

18

What is VMware Mirage?

1

9

VMware Mirage

20

Unified image management across physical, virtual, and BYO PCs

Dynamic Layering

Automated Backup and Full System

Recovery

Designed for distributed

environments

Easy extension of PC Lifecycle

Management tools

Core Technology

Apps installed

outside of Mirage

User profile

User data

Machine

identity

Drivers

Base layer

Network Optimized Synchronization & Streaming

Application layer(s)

Mirage

Servers &

Single

Instance

Stores

VMware Mirage Physical Infrastructure

Cluster of Mirage

servers (nodes)

Mirage

Gateway

Mirage

Clients

Mirage

management

server

MS SQL

Server

Single Instance

Store(s)

Network

WAN

Mirage

Branch Reflector

Load

balancer

Internet

VMware Mirage™ Server

CVDs (Centralized Virtual Desktops)

Network and Storage Optimized Synchronization

Base Layer

Desktops/Laptops

with Mirage Client

Desktops

VMware Mirage: How It Works Manage Centrally while Executing Locally

2

3

VMware Mirage: Layered Image Management Unified image management across physical, virtual, and BYO PCs

End-User Desktop

Machine Identity Layer (identity, customizations)

User Personalization Layer (user data, installed apps & profile)

Base Layer (OS, infra software, core apps)

Driver Library

VMware Mirage Application Layers

• Dynamic layering simplifies OS and application delivery

• Non-disruptive restoration and deployment

• VMware Mirage performs granular operations on managed desktops

– Blue layers continuously backed up

– Green layers managed by IT

2

4

BYO Physical Machine Vendor B

Physical Machine Vendor A

Virtual Machine

Personalization

Patch 0167-23

OS

VMware Mirage: Layered Image Management

25

Unified image management across physical, virtual, and BYO PCs

Personalization

Patch 0167-23

OS

Patch 0167-23

Patch 0167-23

Patch 0167-23

Patch 0167-23

What’s new in VMware Mirage 5.0?

Windows 8.1 Support

27

Migration and Image Management Support

Migrate from Windows 7 to Windows 8.1

Full support for Windows 7 OS endpoint migration

to Windows 8.1

Revert to Windows 7 snapshot in case of

inadequate migration

Windows 8.1 Image Management

Provision new Windows 8.1 devices with standard

corporate image

VMware Mirage Gateway Enhancements

28

Help manage branch office and remote endpoints without VPN

Overview

Secure gateway supports centralized

management of remote endpoints without VPN

Supports 1000s of endpoints per gateway

Benefits

Easy access for end-users who never or rarely

connect to the corporate environment

Simplified endpoint management of distributed

users across the WAN

Enterprise-grade scalability, manageability, and

usability

DMZ

Mirage Gateway

Centralized Virtual Desktops

Storage

Mirage Server(s)

VMware Mirage: Use Cases Unified image management across physical, virtual, and BYO PCs

Automated Windows Migration

Endpoint Backup & System Recovery

PC Refresh

Break/Fix (Reduce Helpdesk escalations)

Centralized Image Mgmt.

2

9

Key Benefits of VMware Mirage

• No PXE environment required

• Avoid engineering visits

Summary

• Personalisation and profiles maintained

• User-installed applications allowed

End-User freedom

• Branch Reflectors minimise load

• Storage and network optimisation

Remote Branch Offices 3

30

• VMware Mirage maintains a full backup

• Revert to snapshot if problem exists

Safety Net 4

• Updates downloaded whilst user works

• Fast recovery to existing or new desktop

Minimal end-user downtime 5

• VMware Mirage includes Fusion 6 Professional

Empower Apple Users 6

1

Zero / low touch management 2

VMware Mirage and PC Lifecycle Management

3

1

VMware Mirage Complements PCLM

OS Deployment / Migration

Application Delivery

Patch Management

System Protection / Backup

Disk Encryption

Power Management

Remote Control

Helpdesk

Asset Management

Reporting

Seamlessly backs up changes on

endpoints which helps avoid data loss due to

device failure or theft

Data backup honours device encryption

Restore a user’s desktop to previous snapshots

without overwriting user data

Enables IT to deploy and manage layers

of applications outside of the base layer on any

Mirage managed device

3

2

VMware Mirage Extends PCLM

OS Deployment / Migration

Application Delivery

Patch Management

System Protection / Backup

Disk Encryption

Power Management

Remote Control

Helpdesk

Asset Management

Reporting

Deploy Windows images to devices with a few clicks

Tasks that used to require diagnosis and escalation

can now be handled with a few clicks by

Tier 1 helpdesk staff

Quickly migrate users to replacement PC or

HW from a different vendor, while

retaining personalization

Recover PC over LAN / WAN with zero / low touch

Deploy layers of preinstalled applications outside

of the base layer

3

3

Tips and Tricks for Deployment

3

4

VMware Mirage: Tips and Tricks

• Desktops: CPU/Disk/RAM

• Network Proximity - LAN / WAN / VPN

• Security: Encryption, Firewalls

Infrastructure Assessment

• Electronic Software Delivery

• User Installed Applications

• VMware Mirage Base / application layers

• VMware ThinApp

Application Delivery Strategy

• Base layers: keep optimised

• Applications: (firewall, antivirus, core software)

• OS and software licensing

• Download hardware drivers

Base Layer Considerations

• 3rd party tools: Lakeside / Liquidware labs

• Use existing PCLM tools

• Does VMware Mirage complement or

replace existing application delivery

strategy?

• Large base layer = more data to transmit

• Volume Licenses preferred

• Do not extract drivers from an endpoint

3

5

VMware Mirage: Tips and Tricks

36

• Base Layers can conflict with existing software

• Understand how to handle conflicts

Base Layer Conflicts

• More data = more time and more disk space

• Define protected and unprotected areas

• OS migrations - do you NEED to back up?

• Large File support

Upload Policies: Considerations

• Downstream only

• Ensure disk space available

• Ensure powered-on 24x7

Branch Reflector

1. Test before deployment

2. Use Dry Run reports

3. Use base layer rules

4. Use base layer override policies

• Try to use a dedicated desktop if possible

• Do not backup what you do not need

• No upload = quick migration = no rollback

• Files >10MB are broken into 1MB chunks

VMware Mirage: Tips and Tricks

37

• Understand bandwidth limitations

• Use QoS and traffic shaping

• Monitor and adjust

Networking

• Conduct Pilot to understand requirements

• Use representative desktops from different offices and lines of business

• Deduplication levels will vary

Storage

• Use multiple VMware Mirage servers

• Consider load-balancing solution

• Consider a dedicated/clustered MS SQL database

Availability and Resiliency

• IDLE desktops use more bandwidth

• Develop synchronisation schedules

• Mirage can be deployed in a clustered

configuration (N+1)

• Many influencing factors on storage

Offline Demo Horizon Mirage Use Cases

Agenda for Demo

CONFIDENTIAL 39

Calls-to-Action

• Visit www.whychoosemirage.com to learn more

40

Calls-to-Action

• Download a trial version of VMware Mirage

– https://my.vmware.com/group/vmware/evalcenter?p=horizon-mirage

• Visit VMware Hands-on-Labs Online

– http://labs.hol.vmware.com/

– HOL-MBL-1309 - Horizon Mirage - Manage Physical Desktops

41

Thank You and Time for Questions

4

2