virtuallearninglabplus.march.final
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Jaymie Brill Head of Financial Services Sales Solutions – New York LinkedIn
LinkedIn Value Strategies… What’s Now, What’s Next?
Pamela Hannett Salesforce.com Practice Lead SilverTech, Inc.
Billions of professional relationships
347M+ members
2B+ member updates per week
LinkedIn: The world’s largest professional network
75 % of buyers now use social media to conduct research
IDC 2014 – Social Buying Meets Social Selling
Network referrals
White papers
Company websites
Blog posts
Company pages
Your target prospects
Social relationships
FACT: Your target audience relies on social media when determining their needs from the financial services industry
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Your competitor
Harvard Business Review 2014 – Tweet Me, Friend Me, Make Me Buy. Decision makers are C-level
90 % of decision makers say they never respond to cold outreach
FACT: Decision makers now ignore cold outreach.
You
Your competitor
X X
X
Your prospects
Billions of professional relationships
300M+ members
2B+ member updates per week
LinkedIn has a wealth of information on the people & companies with whom you want to build relationships.
“Sales Navigator has a direct impact on sales of financial products. The ROI
on the meetings we’ve obtained by using LinkedIn and the educational
curriculum is 400%.” -Martin Gagnon, Senior VP of Intermediary Business Solutions, National Bank of Canada
National Bank of Canada forms one of Canada’s leading integrated financial groups, and has been named among the 20 strongest banks in the world by Bloomberg Markets.
“I called on companies for 2 years without getting a meeting, and within 3 months of using Sales Navigator, I
was able to get in the door.”
“We haven’t found a better source for getting to the proper contact as quickly
as we can with LinkedIn Sales Navigator.”
–Lynn Sigfred, Vice President, First Business Bank
First Business focuses exclusively on the specific needs of businesses, key executives, and high net worth individuals seeking a higher level of financial service and expertise.
SALES SOLUTIONS
Relationship selling leaders create 45% more opportunities per quarter than relationship selling laggards.
Relationship selling leaders are 51% more likely to hit targets
than relationship selling laggards.
45% more opportunities
51% more likely to hit targets
Based on a global study LinkedIn ran in Q4 2013 of Q3 performance for reps focused on new business and reps focused on existing business. Respondents reported performance; they were matched to their LinkedIn profiles to understand their engagement. Relationship leaders have an SSI > 70; Relationship laggards have an SSI < 30
Relationship selling through Sales Navigator Solution– why is it important?
Measuring success of your LinkedIn Sales Navigator program
©2014 LinkedIn Corporation. All Rights Reserved. 17
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What’s LinkedIn’s Social Selling Index?
First-of-its kind measure that measures your company’s adoption of social selling practices on LinkedIn
• Gain visibility into your company’s activities
• Uncover new opportunities • Benchmark yourself
against peers and competitors
Create a professional brand
Find the right people
Engage with insights
Build strong relationships
9.4
3.9
1.1
6.7
Social Selling Index 21.1 Social Selling Index measures adoption of LinkedIn social selling practices on a 0-100 scale
SSI is how LinkedIn measures relationship selling
Performance on four key dimensions, each worth 25 points
Company X:
Company
Based on Linked members who report working at your company who have sales titles or sales keywords in their headline.
All sales pros
©2012 LinkedIn Corporation. All Rights Reserved. 21
LinkedIn Sales Navigator comes to iOS as a standalone application
SALES SOLUTIONS
Sales Navigator Functionality within Salesforce / Microsoft Dynamics
©2013 LinkedIn Corporation. All Rights Reserved. 23
So what does your company need to do to get started on social selling and deliver heightened value for bankers and revenue
producers?
3 Proactive steps : • Tap into the LinkedIn network and share knowledge
• Obtain engagement & opportunity data on your bank through
• Begin training on relationship selling and best practices
Takeaways
Sales Solutions
LinkedIn Confidential ©2013 All Rights Reserved
Jaymie Brill Head of Financial Services Sales Solutions – New York
Office: 212-615-9656 Cell: 631-553-1421
Email: [email protected]
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§ Coaching the Conversation • April Edition: Business Banking – Building Trust, Creating
Partnerships
§ Virtual Learning Labs – Plus • April 16, 2015 Challenging the Way
• Matt Dixon, author of The Challenger Sale
§ Public Sales Management Workshops • April 21-22, Hilton Suites Chicago SOLD OUT • September 15-16, Hilton Suites Chicago
§ Sales Execution Forum • July 28-29, Park Hyatt Chicago
Make 2015 the year of HOW with St. Meyer & HUBBARD
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§ Your profile is an opportunity to make the right first impression to prospects, business partners or recruiters.
§ Ability to build a community to engage with regarding your subject matter expertise
§ Creates opportunities for engagement • Content distribution
• Speaking engagements
• Volunteering
Benefits of a LinkedIn Profile Joining LinkedIn is like attending the largest and most convenient business after hours...ever.
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Profile Building
§ Add a Photo • Do you want to be the attendee at the Business
After Hours with the bag over your head?
§ Add a compelling headline. Use industry terminology to increase your ranking in search results.
Creating a profile takes time: LinkedIn makes it easy to build your profile in smaller segments. It’s important to focus on the following:
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§ Enter a Summary • Great place to set yourself apart from others.
• Accentuate your “superpowers” • Measurable outcomes • List your skills in concise industry terms
(Use as many keywords as possible that can be used to increase your search returns.)
§ Most Recent Position • At the very least make sure your most recent position is listed with
a brief list of your responsibilities.
Profile Building, continued
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§ Drive Visitors to Your Website or other Social Channels • Add links to website content • Add links to social profiles • Add links to blogs, photos and or webinars
§ References
• Ask those that have worked with you to reference your work.
Profile Building, continued
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§ Do Your Homework • Research those that you are scheduled to meet with • Make online introductions through inMail or Request to Add before
you meet. • Review their profile for shared connections and talk to your existing
connections to understand their relationship and ask for introductions, if applicable.
§ Know Your Customers Behavior • Check in on your customers, if you notice they are linking in with
other bankers (competitors), be sure you are in contact with them to ensure they are not considering a move. As well as, watch your competitors behavior and note their connections for prospecting.
The Power of Networking
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§ Learn from Others • Limited to 50, choose wisely • Utilize groups to obtain best practices of connections similar to you
that may cover different demographics and/or geography. • Find new compelling ways to sell products as well as the creation of
new products.
§ Build Your Reputation • Join groups that are focused on either industry expertise, sales, etc.
where you can provide thought leadership.
Joining Groups