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November 6-9, 2014 | Tampa, Florida

Main Conference Sessions November 6-8Consumer Class Action Symposium November 8 & 9

23rd Annual Consumer Rights

Litigation Conference

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With the National Association of Consumer Advocates

The Premier Gathering of Attorneys Who Represent Consumers

Register at www.NCLC.org

FeATuRiNg: 11 CLE Breakout Sessions with 55 Courses n Top Litigators & Teachers

of Consumer Law n New Litigation Strategies n Special Events for 1st Time

Attendees n Opportunities to Network with Speakers & Top Litigators in Your Field

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Welcomeon behalf of this year’s host committee,

we are excited to invite you to attend

the 2014 consumer Rights Litigation

conference and consumer class action

symposium hosted in beautiful and

sunny tampa, florida.

Janet varnellVarnell & Warwick, P.A.

Co-Chairs of the 2014 Consumer Rights Litigation Conference

John yanchunisMorgan and Morgan, P.A.

Robert murphyMurphy Law Office P.C.

Other committee members include: scott Jeeves, Jeeves Law Group, P.A. • craig Rothburd,

Craig E. Rothburd, P.A. • Dan clark, Clark and Martino, P.A. • Jared Lee, Morgan and Morgan,

P.A. • ian Leavengood, Leavengood, Dauval & Boyle, P.A. • Robert c. Gilbert, Grossman

Roth, P.A. • scott D. owen, Scott D. Owens, P.A. • max story, Max Hunter Story, P.A.

Register today at www.NCLC.org

at undoubtedly the most important event of the year for consumer advocates, you are certain to come away energized by the justice and fairness we all pursue in the work we do every day. the conference will offer you choices from 55 breakout sessions taught by the leaders in consumer advocacy. you will certainly benefit from the insights of the best minds in consumer law and the experience of accomplished litigators. you can also expand your experience by registering for the consumer class action symposium following the main conference.

this conference is a unique event that knits our community together in meaningful ways. We expect a tremendous turnout for this year’s conference, with more than 800 attorneys of all levels of experience making their way to the sunshine state.

We hope you will join us in November for four exceptional days in tampa bay.

p.s. bring the family and extend your stay through the veterans Day weekend to enjoy the beach, theme parks and other attractions in central florida.

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Agenda

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agenda is subject to change to accommodate speaker availability. see www.NCLC.org for the latest agenda, speaker bios, and breakout course descriptions.

Wednesday, November 5, 2014

5:00pm-6:30pm Early conference Registration – beat the thursday morning crowd, tampa marriott Waterside hotel & marina

Thursday, November 6, 2014

7:30am-4:30pm conference Registration

7:30am-9:00am pastries and coffee

7:30am-9:00am breakfast for first timers

Breakfast sponsored by Burke Law Offices, LLC

9:00am-4:00pm sneak peak: how to use online version of NcLc treatises hands-on Demo (approx. one hour sessions, running almost continuously thursday – saturday)

Jon Sheldon (NCLC), Shannon Halbrook (NCLC), James Lynch (NCLC)

Breakouts

9:00am-10:00amb r e a k o u t 1

1a conference orientation for Newcomers

Willard Ogburn (NCLC), Ira Rheingold (NACA)

1b challenges to the formation of arbitration agreements

Leslie Bailey (Public Justice), Paul Bland (Public Justice)

1c student Loans and bankruptcy: When Worlds Need Not collide

Edward C. Boltz (Law Offices of John T. Orcutt, P.C.), John Rao (NCLC)

1D payday and military Lending: state and federal policy Updates

Diane Standaert (Center for Responsible Lending), Lauren Saunders (NCLC)

1E civil Rights Litigation – Getting and

crunching the Data

Nicole Sugnet (Lieff Cabraser); Rachel Goodman (National ACLU)

10:15am-11:15amb r e a k o u t 2

2a abcs of the fair credit Reporting act

Justin Baxter (Baxter & Baxter, LLP)

2b class action Roundtable

Janet Varnell (Varnell & Warwick, P.A.), John Yanchunis (Morgan and Morgan, P.A.)

2c fighting Repossessions in the 21st century: New technology and Legal strategies

Robert Murphy (The Murphy Law Office, P.C.)

2D analyzing mortgage origination claims: an overview

Chet Randall (Molleur Law Office), Nina Simon (Attorney at Law), Alys Cohen (NCLC)

2E When Lenders Won’t foreclose

Jim Kowalski (Jacksonville Area Legal Aid)

11:30am-12:30pm p1: opening plenary – to be announced

(see www.NCLC.org)

12:30pm-2:00pm thursday Networking Group Luncheons or Lunch on your own

2:00pm-3:30 pmb r e a k o u t 3

3a abcs of mortgage servicing Rules

John Rao (NCLC)

3b abcs of the telephone consumer protection act

Keith Keogh (Keogh Law, Ltd.)

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3c state Legislative session–how to Effectively Represent consumers in the state Legislature

Al Ripley (North Carolina Justice Center), Dan Wulz (Legal Aid Center of Southern Nevada, Inc.)

3D salvage auto auctions

Howard Nusbaum (National Salvage Vehicle Reporting Program)

3E Enforcing Good faith standards in foreclosure mediations

Jeff Gentes (Connecticut Fair Housing Center), Jacob Inwald (Legal Services NYC)

3:45pm-5:15pm b r e a k o u t 4

4a introduction to student Loan Disability Discharges

Joanna Darcus (Community Legal Services, Inc.), Persis Yu (NCLC)

4b Dealer add-ons, subtracting payments from consumers, multiplying profits for Dealers, and Dividing policy makers

John Van Alst (NCLC)

4c fair credit Reporting act Developments

Richard Rubin (Gupta Beck PLLC)

4D abcs–flavors of hamp (the home affordable modification program and Related programs)

Elizabeth Lynch (MFY Legal Services)

4E Local advocacy to Rebuild Urban communities

5:30pm-6:00pm p2: plenary – to be announced (see

www.NCLC.org)

6:00pm-7:30pm Welcome Reception, sponsored by the Tampa Host Committee

Friday, November 7, 2014

8:25am-9:00am p3: plenary – to be announced (see

www.NCLC.org)

9:15am-10:25amb r e a k o u t 5

5a abcs of analyzing foreclosure cases

Lisa Sitkin (HERA), Tara Twomey (NCLC)

5b of codes and credit Reports: Understanding metro 2 and e-oscar

John Soumilas (Francis & Mailman, P.C.), Susan Rotkis (Consumer Litigation Associates P.C.)

5c student Loan income-Driven Repayment and servicing issues: What borrowers should be offered vs. Reality and What can be Done

Deanne Loonin (NCLC), Robyn Smith (NCLC)

5D telephone consumer protection act Developments

Keith Keogh (Keogh Law, Ltd.), Dan Edelman (Edelman, Combs, Latturner & Goodwin)

5E Reverse mortgages: New changes and old challenges to foreclosure

Odette Williamson (NCLC), Margot Saunders (NCLC)

10:35am-12:00pmb r e a k o u t 6

6a how to handle the math in mortgage servicing cases

Margot Saunders (NCLC), Andrew Pizor (NCLC)

6b helping online payday borrowers

Lauren Saunders (NCLC), Chuck Cross (Conference of State Bank Supervisors), Jay Speer (Virginia Poverty Law Center)

6c fcRa settlement Negotiations and mediation

Justin Baxter (Baxter & Baxter, LLP), Jim Francis (Francis & Mailman, P.C.)

“i had a great time at the conference meeting legal services attorneys from all over the country and learned invaluable information from the workshops that apply directly to many of my cases. it was both inspirational and informative.”

– Juan S. Lopez, Attorney, MA Attorney General’s HomeCorps

Initiative; Consumer Rights Unit, Greater Boston Legal Services

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“i try not to miss what i consider the substantive and inspiring consumer protection conference put on each year. you all do a great job.”

– Deborah Hagan, Division Chief of the Consumer Protection

Division of the Office of the Illinois Attorney General

6D federal preemption of state Laws after Dodd-frank

Paul Bland (Public Justice), Elizabeth Renuart (NCLC)

6E Language access in mortgage Loss mitigation: practical approaches for borrowers with Limited English proficiency

Annette Kirkham (Law Found. of Silicon Valley), Loraine Martinez (CT Fair Housing Ctr.), Lissette Labrousse (L.S. of Greater Miami)

12:00pm-1:30pm friday Networking Group Luncheons or Lunch on your own or Luncheon for advocates of color

12:30-1:30pmbrown bag Luncheon – tell me about it: What’s New with Legal service advocates and the ftc

Monica Vaca (Federal Trade Commission)

1:30pm-2:40pmb r e a k o u t 7

7a the Ethical and Legal Restrictions on confidentiality agreements and sealed Documents

Leslie Bailey (Public Justice)

7b stiLL Unsafe at any speed: Understanding Recalls and the safety Equipment on cars and the impact it can have on your autofraud case

Taras Rudnitsky (Rudnitsky Law Firm), Rosemary Shahan (Consumers for Auto Reliability & Safety)

7c Debt buyer Litigation Update

Dan Edelman (Edelman, Combs, Latturner & Goodwin), Peter Holland (University of MD Law School), Jerry Jarzombek (Law Office of Jerry Jarzombek, PLLC)

7D mortgage servicing claims

Kim Wilson (Morrison, Sherwood, Wilson, Deola, PLLP), Kevin Costello (Klein Kavanagh Costello, LLP)

7E fighting force-placed insurance abuses in the foreclosure context

Justin Haines (Legal Services New York City – Bronx), Andrew Pizor (NCLC)

2:50pm-4:05pmb r e a k o u t 8

8a how to successfully manage a New consumer Law practice and some Rookie mistakes to Dodge

Steve Koval (The Koval Firm, LLC), Stacy Bardo (The Consumer Advocacy Center, P.C.), Craig Shapiro (Law Offices of John T. Orcutt), David Abrams (Law Office of David H. Abrams)

8b the predatory World of student Loan collections: how it Works and What can be Done

Deanne Loonin (NCLC), Persis Yu (NCLC)

8c payment processors and originating banks

Michael Benardo (FDIC), Monica Vaca (FTC), Peter Leckman (Langer, Grogan & Diver, P.C.)

8D analyzing the hot Documents in credit Reporting cases

Robert Sola (Robert S. Sola, P.C.)

8E Damages in mortgage servicing cases – trial practice

Kristi Kelly (Kelly & Crandall PLC), Luke Wallace (Humphreys Wallace Humphreys P.C.), Jennifer Wagner (Mountain State Justice, Inc.), Leonard Bennett (Consumer Litigation Associates, P.C.)

4:15pm-5:15pmb r e a k o u t 9

9a abcs of Esi (Electronically stored information)

Beth Terrell (Terrell Marshall Daudt & Willie PLLC)

9b medical Debt (and affordable care act issues)

Lorianne M. Sainsbury-Wong (Health Law Advocates), Chi Chi Wu (NCLC)

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9c one car case can make a Difference

9D mortgage servicing Rules in practice

John Rao (NCLC), Tara Twomey (NCLC)

9E installment Lending: a Growth industry begging for Regulation and Law suits

Paul Kiel (ProPublica), Margot Saunders (NCLC)

5:25pm-6:00pm p4: plenary – to be announced (see

www.NCLC.org)

6:15pm-7:30pm Naca – annual meeting, media and trial advocacy awards, with cash bar and silent auction. come celebrate Naca’s 20th anniversary!

7:30pm-9:30pm Legal services Reception – sponsored by The Murphy Law Office, P.C.

Saturday, November 8, 2014

9:30am-10:45amb r e a k o u t 1 0

10a When the spoils of War are spoiled: how to Ethically and Effectively address a client’s tax Liability and Loss of public benefits in a successful consumer Litigation

Robert Murphy (The Murphy Law Office, P.C.), Lynn Drysdale (Jacksonville Area Legal Aid)

10b specialty and Non-traditional consumer Reporting agencies

James Fishman (Fishman & Mallon, LLP), Leonard Bennett (Consumer Litigation Associates, P.C.), Persis Yu (NCLC)

10c origination claims after Dodd-frank: a closer Look at the New Rules of the Road

Lisa Sitkin (HERA), Alys Cohen (NCLC)

10D Retirement benefits and bankruptcy, Do they mix?

Tara Twomey (NCLC)

10E Getting Loan mods for successors in interest

Sarah Bolling Mancini (Atlanta Legal Aid Society)

11:00am-1:10pm NcLc awards Luncheon – countryman award presentation; and keynote speaker – to be announced (see www.NCLC.org)

1:25pm-2:55pm b r e a k o u t 1 1

11a manufactured housing: Defending foreclosures and attacking Defects in the homes

Mal Maynard (Financial Protection Law Center)

11b challenging financial fraud and scams aimed at older adults

David Kirkman (North Carolina Department of Justice)

11c big Data privacy class actions

Ian Lyngklip (Lyngklip & Associates Consumer Law Center, PLC)

11D fDcpa appellate and cfpb Developments

Richard Rubin (Gupta Beck PLLC), David J. Philipps (Philipps & Philipps, Ltd.), Cathleen M. Combs (Edelman, Combs, Latturner & Goodwin), Margot Saunders (NCLC)

11E Understanding fha’s New Loss mitigation Waterfall & other fha Developments

Steve Sharpe (Legal Aid Society of Southwest Ohio)

3:05pm-3:55pm p5: closing plenary – Nomi Prins (Senior

Fellow, Demos), author, It Takes a Pillage: Behind the Bailouts, Bonuses, and Backroom Deals from Washington to Wall Street (2013) and All the President’s Bankers (2014)

4:15pm-5:15pm consumer class action symposium (separate registration required)

Organizers: Stuart Rossman (NCLC), Charles Delbaum (NCLC), Arielle Cohen (NCLC)

6:30pm-8:30pm consumer class action symposium cocktail Reception

Sunday, November 9, 2014

7:00am-8:30am breakfast for consumer class action symposium

Registration for symposium (if not preregistered)

8:30am-3:00pm consumer class action symposium

Organizers: Stuart Rossman (NCLC), Charles Delbaum (NCLC), Arielle Cohen (NCLC)

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14th Annual Consumer Class Action SymposiumsEpaRatE REGistRatioN REqUiRED

Don’t miss out! Register early, space is limited!Register online at www.NCLC.org 7

Saturday, November 8, 2014 4:15pm - 5:15pm (initial panel presentation), with an opening social event at 6:30pm (included in the symposium registration).

Sunday, November 9, 2014 8:30am - 3:00pm (4-5 panel presentations).

Join the nation’s leading consumer class action lawyers to analyze and debate cutting-edge class action topics.

this year’s symposium will focus on emerging developments in the circuit courts and in trial practice, the impli-cations of the most recent supreme court class action decisions, and ethical issues of importance to class action practitioners.

2013 Attendees said:

“very knowledgeable panelists.”

“Good pacing; well prepared and informative experts…”

“…specificity of the topics is great.”

“this was terrific. the discussions were provocative!”

Past symposia have featured panels of experts debating hot issues such as:

n the interaction of issue certification and predominance

n competing classes and counsel

n cy pres awards under scrutiny

n Expert challenges at the class certification stage

n Ethical Responsibilities of class counsel to class Reps, the class and objectors

n finding and keeping Good class Reps

n collaborations between private class counsel and public authorities

n E-Discovery in class actions

Past luncheon speakers have included prominent class action commentators, such as: sue steinman, sr. Director of policy and Deputy General counsel, aaJ; Dean Robert klonoff, Lewis & clark Law school; Judge Richard posner (7th circuit court of appeals); Judge William young (ma U.s. District court); Elizabeth cabraser (Lieff cabraser heimann & bernstein, LLp); oregon attorney General John kroger.

Organizers: stuart Rossman, charles Delbaum, arielle cohen

Registration Fee: Early bird $500; Regular $550

Useful course materials will be provided on a Usb flash drive.

the saturday evening opening social event is a wonderful opportunity for both experienced consumer class action practitioners and those new to the practice to meet and get to know one another. Join us for beer, wine, and a light buffet, included in the registration fee. admission to this social event can also be purchased separately.

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“Great, knowledgeable speakers who are willing to answer questions and provide assistance.”

– CRLC 2013 Attendeeko

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a substantive and inspirational Event for consumer Lawyers

n hear expert analysis of the latest developments in consumer litigation, industry trends, and public policy.

n Learn how to use powerful consumer law remedies and attorney fee recoveries.

n Rub shoulders with the nation’s most successful consumer litigators. there are abundant opportunities to ask ques-tions, share ideas, and connect with your colleagues.

n come away inspired and energized by hundreds of passionate advocates working for consumer justice.

n save on NcLc’s legal practice publications with exclusive conference discounts.

Visit www.NCLC.org for course descriptions, speaker biographies, CLE information, updates, and much more.

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Networking EventsThursday

Breakfast for First Timers* a great way to kick off the conference and learn what to expect before heading to the Newcomers’ conference orientation. you will meet and mingle with seasoned consumer attorneys who will answer any of your questions. partici-pate in our breakfast “speed dating” to learn about first timer raffle prizes and special sessions. thanks to steve Gardner, center for science in the public interest, for organizing this special networking opportunity. Breakfast sponsored by Burke Law Offices, LLC.

Thursday Networking Lunch Groups* self-directed affinity lunches give attendees an opportunity to meet colleagues with common interests, be it home state, practice area, type or size of practice, or other shared interests.

Welcome Reception meet and greet old and new friends and colleagues at the opening reception at a nearby tampa venue. Sponsored by the Tampa Host Committee.

Friday

Luncheon for Advocates of Color private luncheon for advocates of color to network and discuss issues of common interest.

Friday Networking Lunch groups self-directed affinity lunches give attendees an opportunity to meet those with common interests.

National Association of Consumer Advocates (NACA) Annual Meeting, Media and Trial Advocacy Awards, Silent Auction, and Libations. come celebrate Naca’s 20th anniversary! this event is open to all conference attendees.

Legal Services Reception hosted by the Murphy Law Office, P.C., Ft. Lauderdale, Florida. a time for legal services and public interest attorneys to gather for good food and drinks.

Saturday

Awards Luncheon Don’t miss the inspirational countryman award presentation and our keynote speaker. Luncheon is included with main conference registration; separate regis-tration for guests is also available.

Consumer Class Action Symposium Reception symposium registrants (and others who pre-register for the event) will enjoy this cocktail event at a tampa area place of interest. Look for details at the conference.

*First timer event.

Questions? Visit www.NCLC.org for the very latest on the conference, hotel reservations, and more to do in Tampa, FL. For registration information, email conference@nclc.org or call 617-542-8010.

“the conference was an incredible opportunity to network and meet experienced attorneys who have become valuable resources. the attendees were warm and welcoming to first-timers like me, making the conference incredibly invaluable.”

– Andrea Carrillo, Community Legal Aid, Inc.

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Featured Speakers

Nomi Prins, Distinguished Political-Financial Expert, Journalist, Senior Fellow at the public policy think tank Demos, author of All the Presidents’ Bankers (2014), It Takes a Pillage: Behind the Bail-outs, Bonuses, and Backroom Deals from Washington to Wall Street (2013), and Other People’s Money: The Corporate Mugging of America (2006), and former investment banker with Goldman sachs, bear stearn, and Lehman brothers, after working at chase manhattan bank as an analyst.

Leslie A. Bailey is a staff attorney at public Justice, where her practice focuses on consumers’ rights, including fighting abusive mandatory arbitration clauses and federal preemption defenses; civil rights; and challenges to unnecessary court secrecy. she recently argued fia card services v. Weaver, --- so.3d ----, 2011 WL 880294 (La. mar. 15, 2011), in which the Louisiana supreme court held that a debt collector cannot enforce an arbitration award against a consumer who never agreed to arbitration; and toe v. cooper tire, where she represents the center for auto safety.

Michael B. Benardo is the Chief of the Cyber Fraud and Financial Crimes Section in the FDIC’s Division of Risk Manage-ment Supervision. he oversees all aspects of fraud-related initiatives, including establishment of regulatory policies and procedures. he is instrumental in developing and implementing fraud-related supervisory programs including examination techniques, and represents the fDic on interagency working groups with a goal of developing consistent interagency programs for combating financial institution fraud.

Monica Vaca is an Assistant Director in the Federal Trade Commission’s Bureau of Consumer Protection. ms. vaca works in the ftc’s Division of marketing practices, which litigates civil law enforcement cases, engages in policy work to combat deceptive and unfair practices, and heads up the bureau’s Legal services collabora-tion. for more than a decade, ms. vaca has litigated or supervised litigation against fraudulent merchants, lenders, and payment processing companies.

Justin Baxter is an av rated trial lawyer with baxter & baxter, LLp, in portland, oregon. his national practice focuses on credit reporting and unlawful debt collection cases. in 2007, he obtained a $200,000 verdict against Equifax under the fair credit Reporting act. in 2010, he obtained a $95,000 verdict against tRs home furnish-ings under the oregon Unlawful Debt collection practices act, and a $100,000 verdict against a debt buyer and collection law firm under the fair Debt collection practices act. In 2013, he obtained a verdict against Equifax for $18.5 million.

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Lissette Labrousse is a Senior Staff Attorney at Legal Ser-vices of Greater Miami, Inc. she concentrates in foreclosure defense, lien contests and title disputes. ms. Labrousse also focuses on bank-ruptcy and debt collection matters. prior to consumer rights issues, she was the Directing attorney of the Low income tax clinic for 2 years, and before that specialized in domestic violence and other family law cases.

Daniel A. Edelman is a member of Edelman, combs, Latturner & Goodwin, LLc, chicago, illinois. virtually all of his practice involves litigation on behalf of consumers, both class and individual actions. He is the author of the chapters on the “Fair Debt Collection Practices Act,” “Truth in Lending Act,” and “Telephone Consumer Protection Act” in illinois causes of action (ill. inst. for cont. Legal Educ. 2014 and earlier editions).

Chuck Cross is senior vice president of consumer protection and Nondepository supervision for the conference of state bank supervisors. in this role he oversees multistate supervision for mort-gage, money services businesses and other nonbank supervisory areas. additionally, he is responsible for administration of the state coordinating committee in the coordination of the state system with the consumer financial protection bureau (cfpb). Mr. Cross was on detail assignment to the U.S. Department of Treasury as a “Founding Member” of the CFPB Implementation Team from 2010 to 2011.

Elizabeth J. Cabraser is a founding partner of Lieff cabraser heimann & bernstein, LLp, with 35 years’ experience representing plaintiffs and plaintiff classes in securities and financial fraud, product defect, consumer, civil rights, and antitrust litigation. she has served in court-appointed leadership roles in numerous multidistrict litigations and class actions. Ms. Cabraser was named one of National Law Jour-nal’s “100 Most Influential Lawyers in America,” in 1997, 2000, 2006, and 2013. she currently serves on the federal civil Rules advisory committee and chairs the NcLc partners’ council.

Paul Kiel covers consumer finance for ProPublica. His work on the foreclosure crisis was featured in The Best Business Writing 2013. it also won best in business awards from the society of american business Editors and Writers in both 2011 and 2012 and a 2011 scripps howard award for business/economics reporting. he’s produced stories for the Washington Post, USA Today, Slate and American Public Media’s Marketplace, among others.

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Thank You to Our 2014 Sponsors!

showcase your services at the Largest Gathering of consumer attorneysConference Exhibitors and Sponsors Welcome

your participation will highlight your firm and market its services to hundreds of consumer attorneys across the country, many of whom will appreciate your support of NcLc and the work we do. sponsors and exhibitors receive premier benefits, including exhibit space, advertising, and networking opportunities.

for information on showcasing your services through exhibit and sponsorship opportunities, contact Lauren mahoney at lmahoney@nclc.org or Jerry tuckman at gtuckman@nclc.org; both at 617-542-8010.

The Murphy Law Office, P.C.

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FYIHotel

Site: tampa marriott Waterside hotel & marina, at 700 south florida ave., tampa, florida can be accessed via three air-ports: tampa international airport (tpa) (9 miles away), st. petersburg-clearwater international airport (piE) (22 miles away), and the orlando international airport (mco) (87 miles away). visit www.NCLC.org for shuttle, bus, and taxi information. our conference hotel is located in the channelside District and has a streetcar stop just a few steps from the front door. it also has a rooftop pool, views of the water, and grows some of the food you’ll eat during the conference on its rooftop garden!

Rates: Rooms in the tampa marriott Waterside hotel & marina are available at a reduced NcLc conference rate of $165 (single or double) for conference attendees. be sure to refer to “National consumer Law center 2014” to get the low group rate or use the direct hotel reservation link on the conference page at www.NCLC.org.

Reserve early! Rooms are limited. We encourage you to make your reservations as soon as possible. the number of reduced-rate rooms is limited and reservations must be made by Wednesday, october 15, 2014. Reservations can also be made directly with the hotel 888-789-3090 or 813-221-4900.

for directions, parking, and other transportation information visit www.NCLC.org.

Tampa, FL

With an average 361 days of sunshine a year, tampa is your escape to white sand florida beaches, exceptional shopping, and deli-cious local eateries. Rent a kayak for a day, visit the tampa museum of art, go on a Wild Dolphin cruise with the florida aquarium and also see manatees and many bird spe-cies, or take a quick trip to st. petersburg to see the Dali museum followed by a day at fort De soto park which was recently named america’s “best family beach” by Usa today. also orlando and its family friendly theme parks are only a 90 minute drive away. bring your whole family and stay to enjoy veterans Day at one of the many theme parks including Disney World and Universal orlando Resort.

“inspiring and informative. quality of workshops is first rate. chance to learn from the super stars in the area all of whom are approachable and generous.” – Irwin Trauss, Supervising Attorney, Consumer Housing Unit,

Philadelphia Legal Assistance

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CLe Credits

state cLE rules vary greatly, but up to 17.3 hours may be available in 60-minute states and up to 20.7 hours in 50-minute states. additional credit may be available for the symposium. Ethics credits are available for courses 7a and 10a in some states. cLE credit cannot be guaranteed by NcLc. cLE reporting instructions will be given to all registrants during the conference. for additional information, e-mail trainings@nclc.org.

National Association of Consumer Advocates (NACA)

help us celebrate Naca’s 20th anniversary at the annual meeting held on friday evening. there will be a short program along with an awards ceremony, cash bar and silent auction. this event is open to all conference attendees. Details will be announced later.

in order to get the Naca conference rate, you must be a member of Naca. to join, please complete and submit your applications to Naca by august 22nd at www.NACA.net. Naca members, please be sure to renew your membership early so that you are in good standing to register for the annual conference.

for more information, see www.NACA.net, or call Naca at 202-452-1989.

Scholarships

a limited number of scholarships to cover part of the registration fees are available. scholarship applicants will find more information and the application form on our conference website at www.NCLC.org. Deadline to apply for a scholarship is August 11, 2014. for additional information email trainings@nclc.org.

Press and Recording Policy

conference proceedings are off the record and for background only. permission to quote a speaker must be confirmed by the speaker after the session. Electronic recording of sessions is prohibited.

We Need Your Support for Conference Scholarships!Would you like to help a lawyer attend this year’s consumer Rights Litigation conference? your gift to the conference scholarship fund can make the difference. Due to funding cuts and tight budgets, many lawyers in legal aid, government service, or private practice can only attend the conference if they receive a scholarship.

please add a gift to your conference registration at www.NCLC.org, or call Jerry tuckman at 617-542-8010 for more information.

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important money-saving Deadlines August 11, 2014 – scholarship application

August 22, 2014 – Naca membership application

September 15, 2014 – Reduced conference registration rate expires

October 15, 2014 – Reduced hotel room rate expires (supply limited)

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Registration informationmain conference (thurs. – sat.) Early (by 9/15/14) Regular

platinum benefactor $3550 $3550

Gold benefactor $2050 $2050

standard attorney $635 $775

Naca member1 $550 $665

Nonprofit/Gov’t $489 $535

1NACA membership required for this rate. You must submit your membership

application to NACA by August 22, 2014.

Register Online

Registration is fast and efficient when you register at www.NCLC.org. if you are not able to register online: email conference@nclc.org.

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