visit to a hospital
TRANSCRIPT
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Submitted by: J. MOUNISHA
Class: XII A
Year: 2009 2010.
A visit to CARE Hospital, Vizag.
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Nothing has been so dreadful as to go to a hospital. I have always managed to keep myself
away from visiting it, for various reasons like the seeing sickness all around, the smell of
anasthesia, the sight of pain and helplessness and the variuous tubes and the needles that
go into the patients bodies.
But I had to change my view about hospitals when I visited the CARE hospital at Vizag. My
grandpa was staying with my uncle when he had a heart problem and he was admitted in
CARE hospital and eventually underwent a byepass surgery. I had to visit him along with my
parents. So I had the opportunity to visit CARE Hospital in Vizag.
The faade is a wide three storey building which is painted and gives a clean look to the
exterior. There are huge glass windows which give sufficient daylight and make it look
bright. My dislike for hospitals made me hesitent to enter. But I was unfairly opinionated.
Though we cannot do away with sickness or sick people, at a hospital, I learnt that proper
reception and attention to the people, be it visitors or patients would make the medicinal
experience a lot more less painful and endurable. As my dad was inquiring at the reception,
I was waiting with my mother in the seats provided. The reception had a tinge of lavender
colour. The nurses and ward assistants were also in white and lavender coloured uniforms
which gave a pleasant look. I heard an ambulance coming and a team of ward boys and
nurses rushed to bring the injured person to the casuality ward. Inpite of the rush and
hustle, the hospital staff were well mannered and handled the movement very smoothly
and efficiently.
My grandfather was un the third floor and we took the elevator which took us to the floor.
We then entered the room where he was lying in a clean and cosy room. There were beeps
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from a monitor and also he was injected with needles. I inquired about his health and how
he was feeling. I have known my grandfather to be most courageous and strong person, but
seeing him in his current situation made him look very vulnerable. But he said he was glad
he was in Vizag and was admitted in this hospital. He said that the doctors and nurses were
very good there and the facilities there were also state-of-the-art. He said I shoud visit the
hospital sometime and see the different facilities available there. My grandfather had
known on how I was aspiring to be a doctor. He introduced me to a lady who was a manager
there at the hospital. She had completed Hospital management in Hyderabad and had
moved in to Vizag.
I was told that with the service-oriented Healthcare delivery model, CARE is geared to
provide cost effective and user friendly medication. Despite the intense competition and
intense marketing tactics employed by multiple commercial corporate organizations, CARE
has carved a niche for itself by garnering the best reputation amongst the local masses.
Armed with the best of the facilities in areas of Education, Research, patient care and highly
qualified professionals, CARE endeavors to match global benchmarks and conquer
healthcare market in the second decade of its establishment.
CARE Visakhapatnam was established in tune with these hall marks of the CARE group. CARE
Visakhapatnam, a part of the CARE group chain of super-specialty hospitals, has been in the
forefront in delivering quality medicine since 1999. And since then, it has made a mark for
itself as a premier Institute. Originally started out as an exclusive hospital for treatment of
cardiac and cardio thoracic ailments, it has firmly rooted itself into the community and
gradually, over the decade, emerged as a multi-disciplinary super-specialty hospital.
This 140 bedded hospital is designed to render services in various specialties like Cardiology,
Cardio Thoracic Surgery, Neurology, Neurosurgery, Nephrology (Dialysis), Critical Care,
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Gynecology, orthopedics, Urology, Oncology, ENT, General Surgery, Physiotherapy and all
other specialties.
With a surplus of experienced and highly qualified surgical staff and envious state-of-the-art
technology, the hospital has set its eyes of achieving the common CARE goal i.e. achieving
the highest patient satisfaction by providing high quality care at affordable cost.
The CARE hospital at Visakhapatnam is headed by Dr. V. Krishna Murthy MD, Executive
Director.
There are a toltal of 140 beds, and are classified as under:
TOTAL BEDS - 140
GENERAL WARD 24
SHARING ROOM 32
SINGLE ROOM 20
A/C ROOM 10
ICCU 10
AMCU 5
ISOLATION 2
CTICU 10
SICU 10
NICU 5
POST CATH 5
CASUALTY 7
The Hospital is equipped with :
1. 22 dedicated Consultation chambers2. 34 ICCU beds with HP Monitors and Siemens Ventilators, 7 casualty beds, 6 NICU
beds, 5 AMCU, 2 Isolation beds.
3. 6 Pre-Cath and post Cath beds.4. 7 fully equipped Operation Theatres.5. Two OT exclusively for Cardiac Surgery one for Neuro Surgery, one for Orthopedic
and here for general surgery.
6. 25 surgical ICU beds with HP color Cardiac Multi Channel Monitors and SeimensVentilators.
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7. Neuro ICU beds with HP color Cardiac Multi Channel Monitors. All the cardiacmonitors are interconnected bed to bed with interchange facility.
8. General ward beds with central supply of Oxygen and Vaccum facility.9. Sharing non- AC beds.10.single AC rooms.11.Deluxe AC rooms.12.Air-conditioned Lecture hall to accommodate 54 persons along with slide projectors
and LCD projector for computerized multimedia presentations.
13.Two 250 KV electric generators. 2 X 40 KVA UPS system in parallel redundancy.14.Fully equipped in-house Bio-chemical lab.15.Radiology services with 300 MA (Wipro) and portable 30 MA X-ray (GE)16.Spiral CT Scan17.5 ECG page writers.18.Phillips Color Doppler ECHO, Ultra Sound 2000 series including TEE probe.19.Computerized TMT machine of Marquette makes.20.Holler Recorder (Space Lab)21.Peripheral Vascular Doppler, Carolid Doppler with pediatric and adult transducers.22.Pulse Oxymetres (Nelcor)23.Blood gas analyzer (AVL Compact 2)24.Electrolyte analyzer (AVL 9130)25.Cineless digital Cath lab of GE makes with DSA facility.26.Pulmonary Function Test (PFT)27.Video Endoscopy28.Central gas supply system for the CCUS and all the patients29.Heart lung machine30.Multiple parameter monitors with central network.31.EEG, EMG and ENG32.Surgical operating microscope33.Neuro endoscope34.syringe pumps and infusion pumps35.
Ventilators (Adult, Pediatric and neonatal)
36.Transport Ventilator
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37.Anesthesia Ventilators38.Video endoscope for upper GI, lower GI, ERCP39.Bronchoscopy40.C-Arm41.Pneumatic drill and tourniquet42.Ultrasound and Color Doppler43.ABG and Electrolytes analyzers.44.Biochemical auto analyzer45.Cell counter46.Diathermy apparatus47.Two 50 CFM oil, fire, air compressors48.Two 15 HP vacuum pumps49.CSSD with steam and ETO Sterilizers50.240 TR central air conditioning system51.Laparoscope Equipment52.Video conferencing facility.
Apart from the routine services, like patient consultation , ECG, ECHO, TMT, Blood
investigations and procedures like temporary pacing, pericardiocentesis, intra-aortic balloon
pumping and ventilatory care etc., we are also providing the state-of-art technology by
performing procedures like Coronory Angiogram, angioplasty-routine as well as Primary
Stenting, Balloon Valvuloplasty, permanent pacing and Peripheral Interventions.
The Cardiac Surgery procedures like CABG (Bypass Surgery) on beating heart and on CPB,
Valve replacements and valve reconstructions are done regularly at our hospital. Congenital
Heart Disease like ASD/ VSD and other complex anomalies are corrected. Major Thoracic
surgeries and vascular procedures are also done. Emergency CABG and Emergency Valve
Reconstruction facilities are also available.
A Nephrologist to deal with Kidney problems and dialysis is available.
Well trained physiotherapists are available at our Physiotherapy department.
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Specialized procedures in Laparoscopy surgery, Spine Surgery, Knee replacement are
performed with a high success rate.
The hospital is equipped with Multi-Slice spiral CT scan for scans such as CT Angio, etc.
Visiting hours for relatives of the patients admitted to CARE Vizag are from 9 AM to 2 PM
and from 3 PM to 6 PM for out patient consulting.
I then enquired about the admission of a patient. She explained in detail on the admission
procedure:
The first step to admitting a patient is calling up the office, you need to confirm a bed for
the patient. After telephonic confirmation of your bed, you may bring the patient along with
the doctors note for admitting into the hospital. You can also bring your letter of authority
from your company for insurance details. After fulfilling the formalities at the admission
counter, you will be given an Admission Number. Then, you will be guided to floor / room
allotted.
Allotment of bed/room at CARE Hospital is based upon diagnosis/preference/eligibility and
availability of room/bed on the day of admission. The Inpatient reception PRE will assist you
in the admission process.
Unless you are admitted through the Emergency Department, your scheduled hospital stay
will begin at the In-patient reception area located in the ground floor. Each patient will
receive an admission folder that includes patient information leaflets. Please take time to
read this important information.
To control the crowd and noise, we issue only one pass for an attendant, which is to be
surrendered at the admission counter at the time of discharge.The Emergency/Casualty
rooms function 24/7.
At the time of admission, advance payment, basing on the kind of treatment, should be
made in cash or with credit cards at the inpatient cash counter. We do not accept cheques.
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Patient food charges are included in bed and service charges. Extra diet will be charged
separately.
Charges for lab services, professional visits, surgeries/procedures, medical equipment, etc.
will vary as per the category of bed chosen.
Patients are requested to retain all receipts of deposit/advances made. Original receipt will
have to be produced for collecting refunds. Refunds above Rs.10000/- will be refunded by
Cheque. At the time of discharge, please handover the checkout slip to the hospital security.
The admission and billing departments function round-the-clock.
The Department of Medicine in care hospital Vizag is classified as under with the following
specialized treatments
Anesthesiology Cardiology Critical Care Dermatology
Emergency Medicine Endocrinology Gastro-Enterology Internal Medicine
Life Style Clinic Nephrology Neurology Nuclear Medicinee
Physiotherapy Psychiatry Pulmonology RESPIRATORY MEDICINE
Medical Oncology
The classification of Department of Surgery is as under:
Cardio Thoracic Surgery Cosmetic Surgery ENT Hand Surgery
General Surgery Gastrointestinal Surgery Gynecology Laparoscopic Surgery
Neuro-Surgery Ophthalmology Orthopedics Plastic Surgery
Surgical Oncology Urology Vascular Surgery
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There are about 100 doctors who render their expertise and services to various
departments, they are
Anesthesiology
Dr. Asha Joseph Dr. J. John David Dr. K. Sri.Rama Rao Dr. N. Giri Babu
Dr. P. Ravi Chandra Has Dr. P. Ravi Kumar Dr. P.N.V.M.K. Shyam Dr. S.Anuradha
Dr. T. Kiran Babu Dr. V. Fani Kumar Dr.M.Disha Dr.T.Lakshmi Rani
Dr.T.Mohan S.Maharaj
Bio-Chemistry
Dr. Nirupama Devi
Cardio Thoracic Surgery
Dr. M. Kishan Dr. S.B.R. Narasimham Dr.K.Padhy MS. Mch.Dr.P.V.Satyanarayana
MS.Mch
Cardiology
Dr S Abbayi Dr.C.V.Rao MD.DM Dr.G Surya Prakash Dr.G.S.R.Murthy MD.DM
Dr.G.V.Reddy Dr.K.Damodara Rao MD.DM Dr.M.Bhaskara Rao MD.DM Dr.P.Ramana Rao
Dr.P.V.V.N.M.Kumar MD.DM Dr.Y.Suman Vyas
Chest Physician
Dr. T.Anantha Lakshmi Dr.A.Prem Kumar Dr.G.Ravindra Babu Dr.Sunil Kumar
Dermatology
Dr. Bharani Dr. Dolla Srinivasa RaoDr.Narayana Rao (Visiting
Consultant)Dr.Ragu Rama Rao
Endocrinology
Dr.Dilip Kumar Dr.G.R.Sridhar Dr.K.A.V.Subramanyam
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ENT
Dr. P. Sai Balaram Krishna Dr.M.V.Appa Rao Dr.Rakesh Godavarthi
Gastro-Enterology
Dr. G.Satyanarayana Dr.A.V.Siva Prasad Dr.P.Murali Krishna Dr.Pedda Veera Raju
General Surgery
Dr.G.Santha Rao Dr.James JachariahDr.M.Vijaya Poornima
MurariDr.T.Narayana Rao
Dr.Vasanthi
Gynecology
Dr.S.Anuradha
Internal Medicine
Dr.K.Anitha Dr.M.V.R.J.Somayajulu Dr.Mamamchen Cherian Dr.V.Krishna Murthy
Medical Oncology
Dr.Ravi Mohan Dr.Ravisankar(Oncologist) Dr.V.Murali Krishna
Nephrology
Dr.B.S.Nehru Dr.K.Kalyan ChakravarthyDr.Ravi Shankar (Visiting
Consultant)Dr.V.Srinivas
Neurology
Dr.Butchi Raju Dr.G.Kishore Babu MD.DM. Dr.K.Venkateswarulu Dr.Madhusudan Babu
Dr.V.Satyanarayana
Neuro-Surgery
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Dr. R. Suryanarayana Raju Dr. V.A. Rama Raju Dr.K.Sathish Dr.P.V.Ramana DNB. FMNS
Obstetrics and Gynecology
Dr. S.Anuradha(Visiting Consultant) Dr.B.Padmaja Dr.S.Vara Lakshmi
Orthopedics
Dr. Vasantha Kumar Dr.Laxman Rao Dr.P.Satish Kumar Dr.T.V.Ramana Murthy
Pathology
Dr. N. Mahadeva Sastry Dr. P.K. Chakrabati
Pediatrics
Dr.Atchum Naidu
Plastic Surgery
Dr.P.R.K. Prasad
Psychiatry
Dr.G.S.P.Raju
Radiology
Dr. D. Sailaja Dr. K. Rama Seshu Dr. M. Saleem Pasha Dr.Mani Babu (VMC)
Dr.Suman (VMC)
Urology
Dr.Ch.Subba Rao Dr.I.K.Raju Dr.Ramesh Raju
Educational Programs
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CARE Foundation has its own set of educational programs aimed at improving the quality of
medical education. Our Educational Programs are affiliated to the following universities:
INDIRA GANDHI NATIONAL OPEN UNIVERSITY NETAJI SUBHAS OPEN UNIVERSITY (NSOU) DIRECTOR OF MEDICAL EDUCATION
The universities are centres of quality educational standards. CAREs collaboration with
these universities is to bring out the best in each medical student. Each of the courses
offered is given in detail.
Post Graduate Diploma Programme in Community Cardiology (PGDPCC).
Physician Assistant.
MSc in Hospital Administration for Nursing Graduates.
Post-Graduate Diploma Course in Cardiovascular Nursing.
CARE hospitals being a member of The Andhra Pradesh Rural Health Initiative,
Collaboratedly works to improve health status, prevent and manage non-communicable
disease, prevent premature death, and enhance access to health services for the people of
rural Andhra Pradesh. We aim to achieve this through the design, implementation and
evaluation of affordable and sustainable interventions that can be incorporated in the
existing primary health care infrastructure of rural areas.
Hospital Waste Management is a project started with the sole objective of stopping
recycling and reuse of clinical waste such as syringes and other disposables. To ensure that
this was also followed at the hospital, and I also wanted to know about Bio-medical waste
management. The recycling of clinical waste results in spread of typhoid, Hepatitis B, C,HIV
and epidemics. Hospitals produce waste, which is increasing over the years in its amount
and type. The hospital waste, in addition to the risk for patients and personnel who handle
them also poses a threat to public health and environment. The main functions of the Bio-
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Medical Waste Management (BMWM) system (one of the modules of a Hospital
Management Information System) is to ensure proper handling, segregation, mutilation,
disinfection, storage, transportation and final disposal of Bio-Medical waste. This paper
presents the design of the BMWM within the overall scheme of a Hospital Management
Information System.
The BMWM system generates alerts under exceptional conditions such as violation of
segregation guidelines, waste not treated with in a defined period, violation of trolley route
for waste collection, etc. It ensures the segregation and transportation of waste bags at the
point of generation according to bag colour and trolley mapping so that mixing of bags can
be avoided. A digital weighing machine with direct interface to the system takes the weight
of the waste bags. It also provides various crosscheck mechanisms for reducing theft/
pilferage occurrences, at the time of storage of the waste in the Department area. In
addition to this, many health care providers and diagnostic centres throw contagious waste
on the roadside or in municipality containers. On seeing the facility I got a fair
understanding of how the medical waste was catagorized and disposed accordingly.
On seeing the entire facility, where I was lucky because there is only limited access, I was
rest assured and I started appreciating the work of doctors and other hospital personnel
who can make a difference to peoples lives. My want to aspire medical profession
increased more and I have high regard for this noble profession. I am hoping to visit the
specialized treatment centres with high tech equipments. Thus my visit was inspiring and
enlightening one.