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Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor Broll Responsible Professor: Prof. Dr. Heinrich Hußmann

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Page 1: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction

Alina Hang

Diploma Thesis Supervisors: Alexander Wiethoff und Gregor Broll Responsible Professor: Prof. Dr. Heinrich Hußmann

Page 2: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Motivation & Goals

Alina Hang – 09.02.2010 2

Images taken from the SmartTouch project: www.smarttouch.org

•  design of physical interfaces for their discovery

•  representation of NFC-tags as visual elements

•  visualization of the functionalitites of NFC-tags

•  guidance cues to support the interaction workflow

Page 3: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Outline

•  Low-fidelity Prototypes and Preliminary Results

•  High-fidelity Prototypes

•  Final User Study and Results

•  Conclusion

•  Design Recommendations

Alina Hang – 09.02.2010 3

Page 4: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Phases of Interaction

Alina Hang – 09.02.2010 4

Page 5: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Adhesive Symbols

Alina Hang – 09.02.2010 * based on T. Arnall ** based on Nokia. Copyright Nokia. 5

Page 6: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Top 3 Adhesive Symbols

Adhesive Symbols: •  symbols that create awareness for NFC

Alina Hang – 09.02.2010 6

  keep the design simple with a clear structure   use existing symbols to facilitate recognition combine visual components with textual components

Page 7: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

High-fidelity prototypes I

Alina Hang – 09.02.2010 7

Page 8: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Top 4 Explanatory Symbols

Explanatory Symbols: •  symbols that explain the interaction

Alina Hang – 09.02.2010 8

important components should be visualized supported by dynamic components

Page 9: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

High-fidelity Prototypes II

Alina Hang – 09.02.2010 9

Page 10: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Final User Study

3 Scenarios with 1 Task each: •  interactive advertisement •  interactive door sign

•  interactive catalogue

Demographic Information: •  21 subjects (aged between 19-30 years)

•  6 subjects had prior experience with NFC

•  15 subjects did not

Alina Hang – 09.02.2010 10

Page 11: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

+  aesthetically appealing

+  simple, clear, trustworthy +  simple interaction with one

touch

+  remaining interaction on mobile device

-  too less information

+ quick selection

-  low benefit -  time for orientation needed

-  overloaded, confusing, complicated

-  too many attention shifts

Results: Advertisement

Alina Hang – 09.02.2010 11

Page 12: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

-  not intuitive and overloaded

-  time for orientation needed -  order of selection unclear -  save and delete unnecessary

Results: Office

Alina Hang – 09.02.2010 12

+  clear and nice

+  one NFC-tag +  further selection on mobile

device

+  simple, fast and convenient interaction

-  too less information

Page 13: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Results: Catalogue I

Alina Hang – 09.02.2010 13

Page 14: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Results: Catalogue II

Alina Hang – 09.02.2010 14

Page 15: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Conclusions

•  NFC-tags should be used in moderation

•  interaction should be started on the physical user interface

•  further interaction design dependent on application

•  overview of available functions should be provided

•  concretizing input should be done on the mobile device.

Alina Hang – 09.02.2010 15

Page 16: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Design Recommendations

Design recommendations for overall designs: •  Keep its characteristics. •  Less is more.

•  Overview the functions.

•  Provide a start-tag. •  Create closure.

•  Take advantage of the mobile device.

Future Work •  further means to create awareness •  design of mobile interface for NFC-based mobile Interaction

Alina Hang – 09.02.2010 16

Page 17: Visual Design - LMU Medieninformatik · Visual Design of Physical Interfaces for NFC/RFID-based Mobile Interaction Alina Hang Diploma Thesis Supervisors: Alexander Wiethoff und Gregor

Thank You!

Questions?

Alina Hang – 09.02.2010 17