visualizer installation guide - windows
TRANSCRIPT
Kony Visualizer Enterprise
Installation Guide - Windows
Release 70
Document Relevance and Accuracy
This document is considered relevant to the Release stated on this title page and the document version stated on the Revision History pageRemember to always view and download the latest document version relevant to the software release you are using
copy 2016 by Kony Inc All rights reserved 1 of 45
Kony Visualizer EnterpriseVersion10
Copyright copy 2016 Kony Inc
All rights reserved
February 2016
This document contains information proprietary to Kony Inc is bound by the Kony license
agreements andmay not be used except in the context of understanding the use andmethods of
Kony Inc software without prior express written permission Kony Empowering Everywhere Kony
Modeler and Kony Visualizer are trademarks of Kony Inc MobileFabric is a registered trademark of
Kony Inc Microsoft theMicrosoft logo Internet Explorer Windows andWindowsVista are
registered trademarks of Microsoft Corporation Apple the Apple logo iTunes iPhone iPad OS X
Objective-C Safari Apple Pay AppleWatch and Xcode are trademarks or registered trademarks of
Apple Inc Google the Google logo Android and the Android logo are registered trademarks of
Google Inc Chrome is a trademark of Google Inc BlackBerry PlayBook Research inMotion and
RIM are registered trademarks of BlackBerry SAPreg and SAPreg Business Suitereg are registered
trademarks of SAP SE in Germany and in several other countries All other terms trademarks or
servicemarksmentioned in this document have been capitalized and are to be considered the
property of their respective owners
copy 2016 by Kony Inc All rights reserved 2 of 45
Kony Visualizer EnterpriseVersion10
Revision History
Date DocumentVersion
Description of ModificationsRelease
02292016 10 Document updated for 70
copy 2016 by Kony Inc All rights reserved 3 of 45
Kony Visualizer EnterpriseVersion10
Table of Contents
1 Preface 5
11 Purpose 5
12 Intended Audience 5
13 Formatting conventions used in this guide 5
14 Contact Us 6
2 Installation Prerequisites 7
21 Software Requirements 7
22 Hardware Requirements 7
3 Installing Kony Visualizer Enterprise 8
31 Prerequisites 8
32 Installation Procedure 8
4 Launching Kony Visualizer Enterprise 18
5 Install and Configure Platform SDKs and Their Emulators 20
6 Uninstalling Kony Visualizer 21
7 Upgrade Kony Visualizer 26
71 Downloading previous versions of Plug-ins 32
72 Troubleshoot Error Message 32
8 Revert to Previous Configuration 33
9 Appendix A Configuring NTLM Authentication 38
10 Appendix B Frequently Asked Questions (FAQs) 40
copy 2016 by Kony Inc All rights reserved 4 of 45
1 Preface Kony Visualizer EnterpriseVersion10
1 Preface
Kony Platform provides an integrated approach in the design development andmanagement of
mobile applications The Platform facilitates the design and development of mobile applications in a
device independent manner and delivers them in different formats that run on all themajor device
platforms
11 Purpose
This document explains how to install Kony Platform including Kony Visualizer and additional
software on your Windows computer using an installer program
12 Intended Audience
This document is intended for engineers or developers who are responsible for installing and
configuring Kony Visualizer It is assumed that the reader of this document is familiar with installing
applications in aWindows environment
13 Formatting conventions used in this guide
Following are the formatting conventions used throughout the document
Conventions Explanation
Monospace l User input text system prompts and responses
l File path
l Commands
l Program code
l File names
copy 2016 by Kony Inc All rights reserved 5 of 45
1 Preface Kony Visualizer EnterpriseVersion10
Conventions Explanation
Italic l Emphasis
l Names of books and documents
l New terminology
Bold l Windows
l Menus
l Buttons
l Icons
l Fields
l Tabs
l Folders
URL Active link to a URL
Note Provides helpful hints or additional information
Important Highlights actions or information that might cause problems to
systems or data
14 Contact Us
Wewelcome your feedback on our documentation Email us at techpubskonycom For technical
questions suggestions comments or to report problems on Konys product line contact
productsupportkonycom
copy 2016 by Kony Inc All rights reserved 6 of 45
2 Installation Prerequisites Kony Visualizer EnterpriseVersion10
2 Installation Prerequisites
Read this section to understand the system requirements and necessary software before installing
Kony Visualizer
21 Software Requirements
Operating System Software Requirements
Windows 10 Windows 81 Update
Windows 8 andWindows 7
Supports 64-bit Operating Systems
l KonyVisualizerInstallexe (Mandatory)
l SDKs and Emulators (Optional)
Note Download only those SDKs for which you would develop applications Relevant download
URLs are provided in the Installing SDKs and Configuring Emulators section
Note By default Kony Visualizer installs Java version JDK 170_67 If you have installed any
other versions of 17 installation will continue with your version of Java
22 Hardware Requirements
Component Requirement
Processor and Architecture Dual Core processor 64-bit
Memory 8GB
Internal Storage 150GB
Network Ethernet Port
copy 2016 by Kony Inc All rights reserved 7 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
Kony Visualizer EnterpriseVersion10
Copyright copy 2016 Kony Inc
All rights reserved
February 2016
This document contains information proprietary to Kony Inc is bound by the Kony license
agreements andmay not be used except in the context of understanding the use andmethods of
Kony Inc software without prior express written permission Kony Empowering Everywhere Kony
Modeler and Kony Visualizer are trademarks of Kony Inc MobileFabric is a registered trademark of
Kony Inc Microsoft theMicrosoft logo Internet Explorer Windows andWindowsVista are
registered trademarks of Microsoft Corporation Apple the Apple logo iTunes iPhone iPad OS X
Objective-C Safari Apple Pay AppleWatch and Xcode are trademarks or registered trademarks of
Apple Inc Google the Google logo Android and the Android logo are registered trademarks of
Google Inc Chrome is a trademark of Google Inc BlackBerry PlayBook Research inMotion and
RIM are registered trademarks of BlackBerry SAPreg and SAPreg Business Suitereg are registered
trademarks of SAP SE in Germany and in several other countries All other terms trademarks or
servicemarksmentioned in this document have been capitalized and are to be considered the
property of their respective owners
copy 2016 by Kony Inc All rights reserved 2 of 45
Kony Visualizer EnterpriseVersion10
Revision History
Date DocumentVersion
Description of ModificationsRelease
02292016 10 Document updated for 70
copy 2016 by Kony Inc All rights reserved 3 of 45
Kony Visualizer EnterpriseVersion10
Table of Contents
1 Preface 5
11 Purpose 5
12 Intended Audience 5
13 Formatting conventions used in this guide 5
14 Contact Us 6
2 Installation Prerequisites 7
21 Software Requirements 7
22 Hardware Requirements 7
3 Installing Kony Visualizer Enterprise 8
31 Prerequisites 8
32 Installation Procedure 8
4 Launching Kony Visualizer Enterprise 18
5 Install and Configure Platform SDKs and Their Emulators 20
6 Uninstalling Kony Visualizer 21
7 Upgrade Kony Visualizer 26
71 Downloading previous versions of Plug-ins 32
72 Troubleshoot Error Message 32
8 Revert to Previous Configuration 33
9 Appendix A Configuring NTLM Authentication 38
10 Appendix B Frequently Asked Questions (FAQs) 40
copy 2016 by Kony Inc All rights reserved 4 of 45
1 Preface Kony Visualizer EnterpriseVersion10
1 Preface
Kony Platform provides an integrated approach in the design development andmanagement of
mobile applications The Platform facilitates the design and development of mobile applications in a
device independent manner and delivers them in different formats that run on all themajor device
platforms
11 Purpose
This document explains how to install Kony Platform including Kony Visualizer and additional
software on your Windows computer using an installer program
12 Intended Audience
This document is intended for engineers or developers who are responsible for installing and
configuring Kony Visualizer It is assumed that the reader of this document is familiar with installing
applications in aWindows environment
13 Formatting conventions used in this guide
Following are the formatting conventions used throughout the document
Conventions Explanation
Monospace l User input text system prompts and responses
l File path
l Commands
l Program code
l File names
copy 2016 by Kony Inc All rights reserved 5 of 45
1 Preface Kony Visualizer EnterpriseVersion10
Conventions Explanation
Italic l Emphasis
l Names of books and documents
l New terminology
Bold l Windows
l Menus
l Buttons
l Icons
l Fields
l Tabs
l Folders
URL Active link to a URL
Note Provides helpful hints or additional information
Important Highlights actions or information that might cause problems to
systems or data
14 Contact Us
Wewelcome your feedback on our documentation Email us at techpubskonycom For technical
questions suggestions comments or to report problems on Konys product line contact
productsupportkonycom
copy 2016 by Kony Inc All rights reserved 6 of 45
2 Installation Prerequisites Kony Visualizer EnterpriseVersion10
2 Installation Prerequisites
Read this section to understand the system requirements and necessary software before installing
Kony Visualizer
21 Software Requirements
Operating System Software Requirements
Windows 10 Windows 81 Update
Windows 8 andWindows 7
Supports 64-bit Operating Systems
l KonyVisualizerInstallexe (Mandatory)
l SDKs and Emulators (Optional)
Note Download only those SDKs for which you would develop applications Relevant download
URLs are provided in the Installing SDKs and Configuring Emulators section
Note By default Kony Visualizer installs Java version JDK 170_67 If you have installed any
other versions of 17 installation will continue with your version of Java
22 Hardware Requirements
Component Requirement
Processor and Architecture Dual Core processor 64-bit
Memory 8GB
Internal Storage 150GB
Network Ethernet Port
copy 2016 by Kony Inc All rights reserved 7 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
Kony Visualizer EnterpriseVersion10
Revision History
Date DocumentVersion
Description of ModificationsRelease
02292016 10 Document updated for 70
copy 2016 by Kony Inc All rights reserved 3 of 45
Kony Visualizer EnterpriseVersion10
Table of Contents
1 Preface 5
11 Purpose 5
12 Intended Audience 5
13 Formatting conventions used in this guide 5
14 Contact Us 6
2 Installation Prerequisites 7
21 Software Requirements 7
22 Hardware Requirements 7
3 Installing Kony Visualizer Enterprise 8
31 Prerequisites 8
32 Installation Procedure 8
4 Launching Kony Visualizer Enterprise 18
5 Install and Configure Platform SDKs and Their Emulators 20
6 Uninstalling Kony Visualizer 21
7 Upgrade Kony Visualizer 26
71 Downloading previous versions of Plug-ins 32
72 Troubleshoot Error Message 32
8 Revert to Previous Configuration 33
9 Appendix A Configuring NTLM Authentication 38
10 Appendix B Frequently Asked Questions (FAQs) 40
copy 2016 by Kony Inc All rights reserved 4 of 45
1 Preface Kony Visualizer EnterpriseVersion10
1 Preface
Kony Platform provides an integrated approach in the design development andmanagement of
mobile applications The Platform facilitates the design and development of mobile applications in a
device independent manner and delivers them in different formats that run on all themajor device
platforms
11 Purpose
This document explains how to install Kony Platform including Kony Visualizer and additional
software on your Windows computer using an installer program
12 Intended Audience
This document is intended for engineers or developers who are responsible for installing and
configuring Kony Visualizer It is assumed that the reader of this document is familiar with installing
applications in aWindows environment
13 Formatting conventions used in this guide
Following are the formatting conventions used throughout the document
Conventions Explanation
Monospace l User input text system prompts and responses
l File path
l Commands
l Program code
l File names
copy 2016 by Kony Inc All rights reserved 5 of 45
1 Preface Kony Visualizer EnterpriseVersion10
Conventions Explanation
Italic l Emphasis
l Names of books and documents
l New terminology
Bold l Windows
l Menus
l Buttons
l Icons
l Fields
l Tabs
l Folders
URL Active link to a URL
Note Provides helpful hints or additional information
Important Highlights actions or information that might cause problems to
systems or data
14 Contact Us
Wewelcome your feedback on our documentation Email us at techpubskonycom For technical
questions suggestions comments or to report problems on Konys product line contact
productsupportkonycom
copy 2016 by Kony Inc All rights reserved 6 of 45
2 Installation Prerequisites Kony Visualizer EnterpriseVersion10
2 Installation Prerequisites
Read this section to understand the system requirements and necessary software before installing
Kony Visualizer
21 Software Requirements
Operating System Software Requirements
Windows 10 Windows 81 Update
Windows 8 andWindows 7
Supports 64-bit Operating Systems
l KonyVisualizerInstallexe (Mandatory)
l SDKs and Emulators (Optional)
Note Download only those SDKs for which you would develop applications Relevant download
URLs are provided in the Installing SDKs and Configuring Emulators section
Note By default Kony Visualizer installs Java version JDK 170_67 If you have installed any
other versions of 17 installation will continue with your version of Java
22 Hardware Requirements
Component Requirement
Processor and Architecture Dual Core processor 64-bit
Memory 8GB
Internal Storage 150GB
Network Ethernet Port
copy 2016 by Kony Inc All rights reserved 7 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
Kony Visualizer EnterpriseVersion10
Table of Contents
1 Preface 5
11 Purpose 5
12 Intended Audience 5
13 Formatting conventions used in this guide 5
14 Contact Us 6
2 Installation Prerequisites 7
21 Software Requirements 7
22 Hardware Requirements 7
3 Installing Kony Visualizer Enterprise 8
31 Prerequisites 8
32 Installation Procedure 8
4 Launching Kony Visualizer Enterprise 18
5 Install and Configure Platform SDKs and Their Emulators 20
6 Uninstalling Kony Visualizer 21
7 Upgrade Kony Visualizer 26
71 Downloading previous versions of Plug-ins 32
72 Troubleshoot Error Message 32
8 Revert to Previous Configuration 33
9 Appendix A Configuring NTLM Authentication 38
10 Appendix B Frequently Asked Questions (FAQs) 40
copy 2016 by Kony Inc All rights reserved 4 of 45
1 Preface Kony Visualizer EnterpriseVersion10
1 Preface
Kony Platform provides an integrated approach in the design development andmanagement of
mobile applications The Platform facilitates the design and development of mobile applications in a
device independent manner and delivers them in different formats that run on all themajor device
platforms
11 Purpose
This document explains how to install Kony Platform including Kony Visualizer and additional
software on your Windows computer using an installer program
12 Intended Audience
This document is intended for engineers or developers who are responsible for installing and
configuring Kony Visualizer It is assumed that the reader of this document is familiar with installing
applications in aWindows environment
13 Formatting conventions used in this guide
Following are the formatting conventions used throughout the document
Conventions Explanation
Monospace l User input text system prompts and responses
l File path
l Commands
l Program code
l File names
copy 2016 by Kony Inc All rights reserved 5 of 45
1 Preface Kony Visualizer EnterpriseVersion10
Conventions Explanation
Italic l Emphasis
l Names of books and documents
l New terminology
Bold l Windows
l Menus
l Buttons
l Icons
l Fields
l Tabs
l Folders
URL Active link to a URL
Note Provides helpful hints or additional information
Important Highlights actions or information that might cause problems to
systems or data
14 Contact Us
Wewelcome your feedback on our documentation Email us at techpubskonycom For technical
questions suggestions comments or to report problems on Konys product line contact
productsupportkonycom
copy 2016 by Kony Inc All rights reserved 6 of 45
2 Installation Prerequisites Kony Visualizer EnterpriseVersion10
2 Installation Prerequisites
Read this section to understand the system requirements and necessary software before installing
Kony Visualizer
21 Software Requirements
Operating System Software Requirements
Windows 10 Windows 81 Update
Windows 8 andWindows 7
Supports 64-bit Operating Systems
l KonyVisualizerInstallexe (Mandatory)
l SDKs and Emulators (Optional)
Note Download only those SDKs for which you would develop applications Relevant download
URLs are provided in the Installing SDKs and Configuring Emulators section
Note By default Kony Visualizer installs Java version JDK 170_67 If you have installed any
other versions of 17 installation will continue with your version of Java
22 Hardware Requirements
Component Requirement
Processor and Architecture Dual Core processor 64-bit
Memory 8GB
Internal Storage 150GB
Network Ethernet Port
copy 2016 by Kony Inc All rights reserved 7 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
1 Preface Kony Visualizer EnterpriseVersion10
1 Preface
Kony Platform provides an integrated approach in the design development andmanagement of
mobile applications The Platform facilitates the design and development of mobile applications in a
device independent manner and delivers them in different formats that run on all themajor device
platforms
11 Purpose
This document explains how to install Kony Platform including Kony Visualizer and additional
software on your Windows computer using an installer program
12 Intended Audience
This document is intended for engineers or developers who are responsible for installing and
configuring Kony Visualizer It is assumed that the reader of this document is familiar with installing
applications in aWindows environment
13 Formatting conventions used in this guide
Following are the formatting conventions used throughout the document
Conventions Explanation
Monospace l User input text system prompts and responses
l File path
l Commands
l Program code
l File names
copy 2016 by Kony Inc All rights reserved 5 of 45
1 Preface Kony Visualizer EnterpriseVersion10
Conventions Explanation
Italic l Emphasis
l Names of books and documents
l New terminology
Bold l Windows
l Menus
l Buttons
l Icons
l Fields
l Tabs
l Folders
URL Active link to a URL
Note Provides helpful hints or additional information
Important Highlights actions or information that might cause problems to
systems or data
14 Contact Us
Wewelcome your feedback on our documentation Email us at techpubskonycom For technical
questions suggestions comments or to report problems on Konys product line contact
productsupportkonycom
copy 2016 by Kony Inc All rights reserved 6 of 45
2 Installation Prerequisites Kony Visualizer EnterpriseVersion10
2 Installation Prerequisites
Read this section to understand the system requirements and necessary software before installing
Kony Visualizer
21 Software Requirements
Operating System Software Requirements
Windows 10 Windows 81 Update
Windows 8 andWindows 7
Supports 64-bit Operating Systems
l KonyVisualizerInstallexe (Mandatory)
l SDKs and Emulators (Optional)
Note Download only those SDKs for which you would develop applications Relevant download
URLs are provided in the Installing SDKs and Configuring Emulators section
Note By default Kony Visualizer installs Java version JDK 170_67 If you have installed any
other versions of 17 installation will continue with your version of Java
22 Hardware Requirements
Component Requirement
Processor and Architecture Dual Core processor 64-bit
Memory 8GB
Internal Storage 150GB
Network Ethernet Port
copy 2016 by Kony Inc All rights reserved 7 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
1 Preface Kony Visualizer EnterpriseVersion10
Conventions Explanation
Italic l Emphasis
l Names of books and documents
l New terminology
Bold l Windows
l Menus
l Buttons
l Icons
l Fields
l Tabs
l Folders
URL Active link to a URL
Note Provides helpful hints or additional information
Important Highlights actions or information that might cause problems to
systems or data
14 Contact Us
Wewelcome your feedback on our documentation Email us at techpubskonycom For technical
questions suggestions comments or to report problems on Konys product line contact
productsupportkonycom
copy 2016 by Kony Inc All rights reserved 6 of 45
2 Installation Prerequisites Kony Visualizer EnterpriseVersion10
2 Installation Prerequisites
Read this section to understand the system requirements and necessary software before installing
Kony Visualizer
21 Software Requirements
Operating System Software Requirements
Windows 10 Windows 81 Update
Windows 8 andWindows 7
Supports 64-bit Operating Systems
l KonyVisualizerInstallexe (Mandatory)
l SDKs and Emulators (Optional)
Note Download only those SDKs for which you would develop applications Relevant download
URLs are provided in the Installing SDKs and Configuring Emulators section
Note By default Kony Visualizer installs Java version JDK 170_67 If you have installed any
other versions of 17 installation will continue with your version of Java
22 Hardware Requirements
Component Requirement
Processor and Architecture Dual Core processor 64-bit
Memory 8GB
Internal Storage 150GB
Network Ethernet Port
copy 2016 by Kony Inc All rights reserved 7 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
2 Installation Prerequisites Kony Visualizer EnterpriseVersion10
2 Installation Prerequisites
Read this section to understand the system requirements and necessary software before installing
Kony Visualizer
21 Software Requirements
Operating System Software Requirements
Windows 10 Windows 81 Update
Windows 8 andWindows 7
Supports 64-bit Operating Systems
l KonyVisualizerInstallexe (Mandatory)
l SDKs and Emulators (Optional)
Note Download only those SDKs for which you would develop applications Relevant download
URLs are provided in the Installing SDKs and Configuring Emulators section
Note By default Kony Visualizer installs Java version JDK 170_67 If you have installed any
other versions of 17 installation will continue with your version of Java
22 Hardware Requirements
Component Requirement
Processor and Architecture Dual Core processor 64-bit
Memory 8GB
Internal Storage 150GB
Network Ethernet Port
copy 2016 by Kony Inc All rights reserved 7 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Installing Kony Visualizer Enterprise
Download Kony Visualizer Installer from the communitykonycomdownloads to a location on your
machine
1 Kony Visualizer
2 (Optional) Visualizer plug-in for Adobe Photoshop
31 Prerequisites
l Administrative rights on your computer to install Kony Visualizer
l The default installation folder for Kony Visualizer isCKonyVisualizer During the
installation you can choose a different location if you wish Ensure that there is at least 4 GB of
space available in the system drive where you install Kony Visualizer
l The Visualizer installer requires HTTP (direct or proxied) access during the execution of the
installation process
l TheltInstall DrivegtKony_Kony_Visualizer_installationLogs
directory contains the log files documenting each invocation of the installer or uninstaller
Provide these log files to Konywhen reporting an issue to help expedite problem identification
l In case the installation is canceled the logs are generated in either desktop or installation path
l If you cancel the installation before Choose Install Folder screen the logs are generated
in desktop
l If you cancel the installation after Choose Install Folder screen the logs are generated in
the installation folder
32 Installation Procedure
To install Kony Visualizer using the installer follow these steps
copy 2016 by Kony Inc All rights reserved 8 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
1 Downloaded the installer file
2 Double-clickKonyVisualizerSetup-ltversiongtexe file The installer extracts the
files After few minutes the Kony Visualizer Introduction pane appears
copy 2016 by Kony Inc All rights reserved 9 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 Click Next The License Agreement pane appears
4 Read the License Agreement If you accept the terms of the agreement click I accept the
terms of the License Agreement button and then click Next
5 The Prerequisites pane displays the prerequisites needed to install and use Kony Visualizer It
also checks the availability of the required software
copy 2016 by Kony Inc All rights reserved 10 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
Android SDK Home
a Choose - Click Choose to select the folder on the drive where Android SDK
is installed
b Restore Default Folder - After you chose a folder if you want to install the
SDK in the default folder provided by the installer click this button
Important The SDK availability information provided in this pane is for information only and
is not required to install Kony Visualizer You can install the required SDKs after finishing
the installation
6 Click Next The Download Sources pane appears The pane provides links to the required
platformSDKs Click on the links to download and install the SDKs
copy 2016 by Kony Inc All rights reserved 11 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
7 Click Next The Choose Install Folder pane appears
8 Type or select the path to install the Kony Visualizer The default location is the
CKonyVisualizerEnterprise700 folder
copy 2016 by Kony Inc All rights reserved 12 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
The pane has two options
a Choose - Click Choose to select a folder on the drive where you want to install
Kony Visualizer
b Restore Default Folder - After you chose a folder for installation if you want to
install Kony Visualizer in the default folder provided by the installer click this button
9 Click Next A review pane appears Ensure that the information that appears is correct If not
click Previous and go back to correct what needs to be corrected
copy 2016 by Kony Inc All rights reserved 13 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 14 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
10 Click Install
copy 2016 by Kony Inc All rights reserved 15 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
11 After the installation is complete the Proxy Settings pane appears
If you are behind a proxy server and need to configure the proxy settings click these links to take
you to relevant information that allows you to configure the proxy settings For more information
on configuring proxy settings see Appendix A Configuring NTLMand Proxy Settings
12 Click Next The Install Complete pane appears with themessage of successful installation
13 Select Launch Kony Visualizer option and click Done The Kony Visualizer application
launches and a shortcut icon will be placed on desktop
copy 2016 by Kony Inc All rights reserved 16 of 45
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
3 Installing Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
14 Click Done
15 After the installation is complete you can see the Kony folder added to your drive
copy 2016 by Kony Inc All rights reserved 17 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
4 Launching Kony Visualizer Enterprise
The installer creates shortcuts to the Kony Visualizer on the desktop and in the install folder You can
launch Kony Visualizer using the shortcut
To launch Kony Visualizer follow these steps
1 Double-click theKony Visualizer shortcut on the desktop
Note You could also navigate to the folder where Kony Visualizer is installed and double-
click theKony Visualizer shortcut to launch Kony Visualizer
2 TheWorkspace Launcher window appears
A workspace is a folder on the hard drive which is a central repository of all application files The
applications you create in the IDE are saved in the workspace A workspace can have any
number of applications The default workspace has some sample applications
copy 2016 by Kony Inc All rights reserved 18 of 45
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
4 Launching Kony Visualizer Enterprise Kony Visualizer EnterpriseVersion10
3 The default workspace isCUsersltUser FoldergtKonyVizEWS
It is a good idea to choose this workspace as this contains the sample applications to start with
The workspace is created only once even if you install multiple instances of Kony Visualizer and
is not deleted when you uninstall Kony Visualizer (allowing you to use the applications created in
the workspace in another instance of Kony Visualizer)
If you are an advanced user you can create your ownworkspace
4 ClickOK The launch process continues
Note For more information on working with Kony Visualizer see
httpdocskonycomkonylibraryvisualizervisualizer_user_guideDefaulthtm
copy 2016 by Kony Inc All rights reserved 19 of 45
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
5 Install and Configure Platform SDKs and Their Emulators Kony Visualizer EnterpriseVersion10
5 Install and Configure Platform SDKs and Their Emulators
Mobile applications that are developed in Kony Visualizer need to be tested for appearance and
performance To do this you need device emulators These emulators are provided by the device
manufacturers or mobile platform vendors
For information on how to configure SDK and APIs see Visualizer User Guide
copy 2016 by Kony Inc All rights reserved 20 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
6 Uninstalling Kony Visualizer
Note Kony Visualizer cannot be uninstalled in aWindows 10machine
To uninstall Kony Visualizer follow these steps
1 Use one of the following options to uninstall Kony Visualizer
a Navigate to the folder where Kony Visualizer is installed Eg ltInstall
DrivegtKony Double-click the Uninstall shortcut
b Navigate toltInstall DrivegtKony_Kony Visualizer_
installation folder and double-click Change Kony Visualizer Installation
application icon
c Navigate to Start gt Control Panel gt Programs and Features From the available list of
programs select Kony Visualizer and click Uninstall
The Uninstall Kony Visualizer pane appears
copy 2016 by Kony Inc All rights reserved 21 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 22 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
2 Click Uninstall The Uninstall Confirmation pane appears
copy 2016 by Kony Inc All rights reserved 23 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
3 ClickOK The Uninstall Kony Visualizer progress pane appears
Once the process is complete the Uninstall Complete pane appears
copy 2016 by Kony Inc All rights reserved 24 of 45
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
6 Uninstalling Kony Visualizer Kony Visualizer EnterpriseVersion10
4 Select the restart option if you like to restart the system and click Done
Note The uninstaller cannot remove the filesdirectories that were not installed or copied by
the installer Those are the filesdirectories that are created as you use Kony Visualizer (for
example log files and corresponding directories) You canmanually delete those
filesdirectories
copy 2016 by Kony Inc All rights reserved 25 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
7 Upgrade Kony Visualizer
This section explains how to upgrade Kony Visualizer from update site
Before you begin upgrading ensure the following
l You are connected to Internet
l Current license is still valid to upgrade Kony Visualizer
l Valid credentials to access the KonyCommunity Portal
Important
- Upgrading from previous versions of Kony Visualizer to Visualizer 7 is not possible through the
plugins Youmust use the latest Visualizer 7 installer to upgrade fromKony Visualizer
- You can revert to older version if you find some feature is not working as expected after
upgrading to the latest version
To upgrade to latest version of Kony Visualizer follow these steps
copy 2016 by Kony Inc All rights reserved 26 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
1 Launch Kony Visualizer
2 Navigate to Help gt Install New Software The Install dialog appears
copy 2016 by Kony Inc All rights reserved 27 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
3 Click Add option in theWork with area
The Add Repository dialog appears
4 Type a name for the update site (for example Kony Updatesite)
5 Type the URL location in the Location box
httpdownloadkonycomupdatesiteltrelease_numbergt
copy 2016 by Kony Inc All rights reserved 28 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
a Use the following URLs to download the installer files
i 64-bit installer httpdownloadkonycomVisualizerxxsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxmacsitexml
Note Here xx denotes the release number For example to download the 56
64-bit installer files the installer link will be
httpdownloadkonycomVisualizer56sitexml
Note To upgrade to a hotfix prefix hotfix to the above URLs as shown
b For hotfix release use the following URLs
i 64-bit installer httpdownloadkonycomVisualizerxxhotfixsitexml
ii Mac Installer httpdownloadkonycomVisualizerxxhotfixmacsitexml
Note Here xx denotes the release number
6 ClickOK
7 After successful authentication the Install dialog appears and shows the available plug-ins
from the update site
copy 2016 by Kony Inc All rights reserved 29 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
Note For example if you are using 700GA plug-ins and want to upgrade to 701GA
plug-ins but if Kony has already released 702GA plug-ins then 702GA plug-ins appear
8 You can perform the following actionswith checkboxes displayed at the bottom of the window
a Show only the latest versions of available software box is used to control whether all
versions or only the latest versions of software are displayed in the list
b Group items by category box is used to control whether the items should be grouped in
categories or listed by name
c Show only software applicable to target environment box is used to control whether
the software that is applicable to the target environment should be shown in the list
copy 2016 by Kony Inc All rights reserved 30 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
d Contact all update sites during install to find required software box is used to control
whether all software sites will be contacted when looking for requirements
e Hide items that are already installed box is used to control whether the installed items
should be displayed in the list
9 To display all the plug-ins available for a particular platform clear Show only the latest
versions of available software For example if Androids latest plug-in is 502GA then all the
plug-ins 500GA 501GA and 502GA appear
10 Expand each item select the required plug-ins and click Next The Install Details dialog
appears
11 Review the plug-ins displayed You can use the Back option tomodify your selection
12 Click Next to continue
13 If you get an error message asCannot complete the install because of a conflicting dependency
click Back option and select all features and click Next The Install Review Licenses dialog
appears
Note Platform featureswill have interdependency that may conflict with your existing plugi-
ns In those situations the error message displays
14 Review the Kony Solutions License Agreement and click I accept the terms of the license
agreement
15 Click Finish The Installing Software dialog appears
During the installation process a Security Warning dialog appears
16 ClickOK
17 After the installation is completed an information dialog appears to restart Kony Visualizer for
changes to take effect
18 Click Restart Now button to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 31 of 45
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
7 Upgrade Kony Visualizer Kony Visualizer EnterpriseVersion10
71 Downloading previous versions of Plug-ins
If you want to download other versions of Kony Visualizer follow these steps
1 Clear the Show only latest versions of available softwarebox to browse for available
software
2 All the available versions of software will be displayed
3 Enter the required version in the type filter texttext box
4 The list of software for the selected version will be displayed
5 Select the software and click Next to install
72 Troubleshoot Error Message
While adding repository youmay encounter the following error message Thismessage occurs when
duplicate locations are entered or if log on credentials are not entered for location in the first instance
To resolve the error follow these steps
1 In the Install dialog click Available Software Sites link
The Preferences dialog appears
2 Select the entry from the Available Software Sites and click Remove
Important Ensure you do not have duplicate entries of the Location If you still encounter the error
message close Kony Visualizer and start again When you solve the error message continue with
step 5
copy 2016 by Kony Inc All rights reserved 32 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
8 Revert to Previous Configuration
To revert to the previous plugins of Kony Visualizer
1 Open Kony Visualizer
2 On the Helpmenu click About Kony Visualizer
copy 2016 by Kony Inc All rights reserved 33 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
3 The About Kony Visualizer window appears Click Installation Details
4 The Kony Visualizer Installation Details window appears In the Installed Software tab the
current installed version of Kony Visualizer is detailed For example you can see the plugins
version that were upgraded in the above procedure
copy 2016 by Kony Inc All rights reserved 34 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
5 Click the Installation History tab The tab displays all the Previous configurations with date
and time and the plugins installed during each configuration
copy 2016 by Kony Inc All rights reserved 35 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
6 Select the configuration that you want to rollback and click Revert
7 A confirmation window appears with amessage This operation required restarting the
workbenchWould you like to proceed Click Yes to proceed
8 After the process is completed a confirmation window appears with amessage Youwill need to
restart Kony Visualizer for the changes to take effect Would you like to restart now Click Yes
to restart Kony Visualizer
copy 2016 by Kony Inc All rights reserved 36 of 45
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
8 Revert to Previous Configuration Kony Visualizer EnterpriseVersion10
copy 2016 by Kony Inc All rights reserved 37 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
9 Appendix A Configuring NTLM Authentication
If you have NTLMauthentication configured at your proxy you need to add the following
configurations in Kony Visualizer
To add NTLM configurations follow these steps
1 Navigate to the folder where Kony Visualizer is installed For example ltInstall
DrivegtKonyVisualizerEnterprise700Kony_Visualizer_
Enterprise
2 Edit the fileeclipse-origini and add the following lines at the end of the file
-Dcomkonyauthenticationntlmadsws=ltlocation of active
directory server)
-DkonyhttpproxyHost ltproxy ip addressgt
-DkonyhttpproxyPort ltproxy portgt
-DkonyhttpproxyUser ltproxy Usernamegt
-DkonyhttpproxyPassword ltproxy passwordgt
-Dkonyproxyauthenticationmode NTLM
Add the following sample content after adding the above lines
-startup
pluginsorgeclipseequinoxlauncher_110v20100507jar
--launcherlibrary
pluginsorgeclipseequinoxlauncherwin32win32x86_
110v20100503
-product
orgeclipseepppackagercpproduct
--launcherdefaultAction
openFile
--launcherXXMaxPermSize
copy 2016 by Kony Inc All rights reserved 38 of 45
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
9 Appendix A Configuring NTLM Authentication Kony Visualizer EnterpriseVersion10
256M
-showsplash
orgeclipseplatform
--launcherXXMaxPermSize
256m
--launcherdefaultAction
openFile
-vmargs
-DosgirequiredJavaVersion=15
-Dcomkonyauthenticationntlmadsws=proxytestserv
platformtestkonyinternal
-Dcomkonyauthenticationmode=NTLM
-DhttpproxyHost=1000100
-DhttpproxyPort=8800
-DhttpproxyUser=UserName
-DhttpproxyPassword=Password
Note If authenticationmode attribute is not specified or left empty the Kony Server falls back to
the default authenticationmechanism
Note After the user is authenticated from the server the NTLM connection is re-used and the
server continues to serve the incoming requests until the password of the user is changed in the
Active Directory server
copy 2016 by Kony Inc All rights reserved 39 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
10 Appendix B Frequently Asked Questions (FAQs)
This appendix explains a few Frequently AskedQuestions (FAQs) and answers
Problems with Kony Visualizer installationIn case there were problems with your installation install complete page shows a warning and the logs location
ie path to the installation directory
Visualizer displays improper Workspace Error
Youmay encounter this issue when you accidentally click on the launch button twice AnImproper
Workspace error is displayed as two instances try to access the sameworkspace
To resolve the error close the error window and any other related window that is open and re-launch Eclipse
Kony not visible in Open Perspective window during the installation of Kony VisualizerKony Visualizer perspective does not show up in the Open Perspective window if compatsoapui_xxx plug-
in is not available in the pluginsdropins folder of Eclipse Ensure that the plug-in is available in the
pluginsdropins folder of Eclipse
Kony Visualizer Crashes - Eclipse OutOfMemoryErrorThis error is caused if insufficient memory is allocated to the Eclipse instance This can be solved by increasing
themax heap size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
2 Right-click Eclipse icon and click Show Package Contents
copy 2016 by Kony Inc All rights reserved 40 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
3 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 41 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
4 Add additional memory to the following line -Xmx512m
Example Add 1024 in place of 512
5 Save the file and launch Kony Visualizer
Kony Visualizer Crashes - Eclipse OutOfMemoryError - PermGen spaceThis is caused if insufficient PermGenmemory is allocated to the Eclipse instance This can be solved by
increasing themax PermGen size allocated to Eclipse
To assign additional memory follow these steps
1 Navigate to the Kony Visualizer installation folder
Note Eclipseini file can be found at ltuser installation directorygtKony Visualizer
2 Navigate to ltInstallation DirectorygtKony Visualizer
3 Right-click Kony Visualizer icon gt Show package contents
4 Navigate to Content gt MacOS
copy 2016 by Kony Inc All rights reserved 42 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
The Contents folder appears
5 Right-click eclipse-origini and open with Text Editor application
copy 2016 by Kony Inc All rights reserved 43 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
6 Add additional memory under the lineXXMaxPermSize
7 Save the file
Emulators window is empty after Kony Visualizer installationThe Emulators are visible only after they are created
New changes to build applications in Android
If you are having issues building applications on Android ensure the following
1 Minimum supported Android SDK along with all required SDKs Google APIs and other required support
files must be installed
2 Click Command + Comma() and set Android Home in Kony Visualizer Preferences window
copy 2016 by Kony Inc All rights reserved 44 of 45
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-
10 Appendix B Frequently Asked Questions (FAQs) Kony Visualizer EnterpriseVersion10
3 Map the Android emulators withDownloadsadt-bundle-mac-x86_64-
ltDATEgtsdktoolsemulator path
Note For additional information see the Android section of the user guide
copy 2016 by Kony Inc All rights reserved 45 of 45
- 1 Preface
-
- 11 Purpose
- 12 Intended Audience
- 13 Formatting conventions used in this guide
- 14 Contact Us
-
- 2 Installation Prerequisites
-
- 21 Software Requirements
- 22 Hardware Requirements
-
- 3 Installing Kony Visualizer Enterprise
-
- 31 Prerequisites
- 32 Installation Procedure
-
- 4 Launching Kony Visualizer Enterprise
- 5 Install and Configure Platform SDKs and Their Emulators
- 6 Uninstalling Kony Visualizer
- 7 Upgrade Kony Visualizer
-
- 71 Downloading previous versions of Plug-ins
- 72 Troubleshoot Error Message
-
- 8 Revert to Previous Configuration
- 9 Appendix A Configuring NTLM Authentication
- 10 Appendix B Frequently Asked Questions (FAQs)
-