vitality healthcare

7
YOUR BUSINESS OUR SUCCESS For an Industry Where Only the Outcome Matters Revenue Resolution Quality Productivity Aging Outcome-based Healthcare Solutions from Vitality

Upload: raj-nadar

Post on 10-Feb-2017

82 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Vitality Healthcare

YOUR BUSINESS OUR SUCCESS

For an Industry Where Only the Outcome Matters

Revenue

Resolution Quality Productivity

Aging

Outcome-based Healthcare Solutions from Vitality

Page 2: Vitality Healthcare

Vitality experienced professionals provide

customized Healthcare services

Page 3: Vitality Healthcare

Why Vitality

Vitality team has combined 25 years of US healthcare

experience and has served clients in virtually all

specialties and states. In additional team assembled an

extraordinary medical billing & coding professionals from

Chennai through pre-employment screening, on-going

training, strong process management and a bonus

system that fully aligns the incentives of our medical

billing specialist and our clients.

We have more than 5 years of experience in medical

billing and have served clients in virtually all specialties

and states. Most clients have experienced a 15 to 25%

increase and collections and have days in AR under 40.

The majority of our medical billing company clients

have 90% of more of their claims resolved within 60

days.

We offer Service Level Guarantee – the only one in the industry

With our significant and growing base of HIM Subject

Matter Experts we provide support for all of our offerings

to ensure our client partners receive the most value from

our services. Insight from healthcare experts in clinical

knowledge, payment systems and methodologies,

education delivery, and ICD-10 coding concepts and

guidelines.

Flexible, scalable outsourcing solutions that minimize

downtime and maintain productivity

Speed, consistency, and quality driven by our industry-

leading approach

Services and solutions that meet stringent HIPAA

compliance requirements

Our Mission:

Efficient client co-ordination

Maximizing client’s revenue potential by reducing operational costs with best in class end to end services

100% customer satisfaction

Comprehensive, transparent RCM system

High process efficiency

Vitality Healthcare is innovative, proficient, results

driven, and passionate. When it comes to quality

coding and related HIM solutions, we are everything

you need and more. While you do what you do—

working tirelessly to keep patients healthy—we’ll focus

on keeping your hospital healthy.

Putting your trust in Vitality Healthcare for medical

billing service keeps you in the financial driver’s seat

with sophisticated reporting and 24/7 visibility. Our

service frees you from the costs and headaches of

managing medical billing processes, systems and

personnel, allowing you to focus on clinical excellence.

Core Values:

We value our customers

We deliver what we “PROMISE”

We show “PRIDE” in our work

We do meaningful work

We promote from within

We recognize employee achievements

Page 4: Vitality Healthcare

Vitality Services Offerings

Vitality Healthcare is a truly unique medical billing company that stands out from the crowd. At Vitality we are focused. Our most important task is to collect the maximum revenue for your practice as fast as possible while helping to alleviate cost and hassle. Our staff consists of qualified:

Certified CPC Coders

Experienced Medical Billers

Experienced Medical Collectors Our Company likes to use the STAR method of resolution:

Situation

Task

Action

Resolution This method of approaching business challenges has helped us focus on the importance of maintaining satisfied customers and preserving long lasting relationships.

Revenue

Cycle

Management

Demo &

Charge Capture

Scheduling

Appointment

Medical

Transcription

Medical

Coding

Payment

Posting

Denial Management

Accounts

Receivable

Page 5: Vitality Healthcare

Vitality Key Benefits

Billing specialists with experience in handling diverse specialties

Professionals with experience in handling various Medical Billing Applications

Experienced AR Analysts and Denial Management Specialists

Certified & Experienced CPC Coders.

Significant savings in process cost.

Better utilization of client’s high value resources

Accurate & Precise coding.

Collect money faster

Low rejection rate

Dedicated account executives

Vitality Advantages

Stability: A track record of excellence, with 100% client retention.

Methodology: Six Sigma & ISO 9001 with high accuracy of 99.25% and above.

Technology: State-of-the-art HIPAA compliant technology/128-bit encryption, data

portability and redundancy.

Cost Effective: Savings of upto 60%

Outstanding Customer Service: Scalable 365, 24x7 operations with rapid implementation of

3-4 weeks. Proven track record of satisfied customers.

Free trial: Free trial offer for two weeks for any amount of work load without any investment

from customer side.

Long-term/flexible relationships: We aim at life-long relationships.

Page 6: Vitality Healthcare

HIPPA Compliance

Vitality is committed to complying with the Health Insurance Portability and Accountability Act

(HIPAA), Privacy, Security and Electronic Transactions standards.

Vitality has implemented policies, processes and procedures designed to ensure compliance with

the privacy standards and regularly monitors and audits these changes for compliance and

effectiveness. Systems, policies and procedures are identified for development and/or

enforcement, internet and interface connectivity is encrypted and/or password protected, and

electronic access is limited to only those individuals/entities who are authorized.

Compliance Details Confidentiality Details

Full-time compliance officer responsible for implementation of programme.

Quality billing services with written standards and policies.

Staff empowerment with regular training, innovative compensation systems, appraisal and developmental systems, recognition, participation and quality of work.

Multiple channels to report possible non-compliance or systemic errors.

Regular systems and process reviews by a dedicated quality assurance team.

Regular audit of overall compliance effort, including objective external audits.

Formulation of corrective plans to address any instances of non-compliance.

Security systems throughout the facility to ensure HIPAA compliance.

Physical Security with ID cards and online security forces.

Information Security with 128 bit encrypton, SSL

Desktop Access by auto log off, ID/password protection screensavers, security enabled OS (WIN-XP Pro) and appropriate personal classifications.

Seamless Continuity with emergency response procedures, disaster recovery plans and business continuity plans

Human Resource ensures the requisite HIPAA knowledge.

Privacy to control health records including access, disclosures, standard, consent and authorization.

Business Associates & Partners will have up-to-date contractual agreements.

Documentation of all the policies to be followed.

Page 7: Vitality Healthcare

Vitality Healthcare Solutions

Delivery Center

G4, New Natarajapuram, M.M.D.A.Colony, Arumbakkam, Chennai, India Tel : +1-201-793-7252

To learn more, please write to us at

[email protected]

or visit www.vitalityhealthcare.in