vitality healthcare
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YOUR BUSINESS OUR SUCCESS
For an Industry Where Only the Outcome Matters
Revenue
Resolution Quality Productivity
Aging
Outcome-based Healthcare Solutions from Vitality
Vitality experienced professionals provide
customized Healthcare services
Why Vitality
Vitality team has combined 25 years of US healthcare
experience and has served clients in virtually all
specialties and states. In additional team assembled an
extraordinary medical billing & coding professionals from
Chennai through pre-employment screening, on-going
training, strong process management and a bonus
system that fully aligns the incentives of our medical
billing specialist and our clients.
We have more than 5 years of experience in medical
billing and have served clients in virtually all specialties
and states. Most clients have experienced a 15 to 25%
increase and collections and have days in AR under 40.
The majority of our medical billing company clients
have 90% of more of their claims resolved within 60
days.
We offer Service Level Guarantee – the only one in the industry
With our significant and growing base of HIM Subject
Matter Experts we provide support for all of our offerings
to ensure our client partners receive the most value from
our services. Insight from healthcare experts in clinical
knowledge, payment systems and methodologies,
education delivery, and ICD-10 coding concepts and
guidelines.
Flexible, scalable outsourcing solutions that minimize
downtime and maintain productivity
Speed, consistency, and quality driven by our industry-
leading approach
Services and solutions that meet stringent HIPAA
compliance requirements
Our Mission:
Efficient client co-ordination
Maximizing client’s revenue potential by reducing operational costs with best in class end to end services
100% customer satisfaction
Comprehensive, transparent RCM system
High process efficiency
Vitality Healthcare is innovative, proficient, results
driven, and passionate. When it comes to quality
coding and related HIM solutions, we are everything
you need and more. While you do what you do—
working tirelessly to keep patients healthy—we’ll focus
on keeping your hospital healthy.
Putting your trust in Vitality Healthcare for medical
billing service keeps you in the financial driver’s seat
with sophisticated reporting and 24/7 visibility. Our
service frees you from the costs and headaches of
managing medical billing processes, systems and
personnel, allowing you to focus on clinical excellence.
Core Values:
We value our customers
We deliver what we “PROMISE”
We show “PRIDE” in our work
We do meaningful work
We promote from within
We recognize employee achievements
Vitality Services Offerings
Vitality Healthcare is a truly unique medical billing company that stands out from the crowd. At Vitality we are focused. Our most important task is to collect the maximum revenue for your practice as fast as possible while helping to alleviate cost and hassle. Our staff consists of qualified:
Certified CPC Coders
Experienced Medical Billers
Experienced Medical Collectors Our Company likes to use the STAR method of resolution:
Situation
Task
Action
Resolution This method of approaching business challenges has helped us focus on the importance of maintaining satisfied customers and preserving long lasting relationships.
Revenue
Cycle
Management
Demo &
Charge Capture
Scheduling
Appointment
Medical
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Medical
Coding
Payment
Posting
Denial Management
Accounts
Receivable
Vitality Key Benefits
Billing specialists with experience in handling diverse specialties
Professionals with experience in handling various Medical Billing Applications
Experienced AR Analysts and Denial Management Specialists
Certified & Experienced CPC Coders.
Significant savings in process cost.
Better utilization of client’s high value resources
Accurate & Precise coding.
Collect money faster
Low rejection rate
Dedicated account executives
Vitality Advantages
Stability: A track record of excellence, with 100% client retention.
Methodology: Six Sigma & ISO 9001 with high accuracy of 99.25% and above.
Technology: State-of-the-art HIPAA compliant technology/128-bit encryption, data
portability and redundancy.
Cost Effective: Savings of upto 60%
Outstanding Customer Service: Scalable 365, 24x7 operations with rapid implementation of
3-4 weeks. Proven track record of satisfied customers.
Free trial: Free trial offer for two weeks for any amount of work load without any investment
from customer side.
Long-term/flexible relationships: We aim at life-long relationships.
HIPPA Compliance
Vitality is committed to complying with the Health Insurance Portability and Accountability Act
(HIPAA), Privacy, Security and Electronic Transactions standards.
Vitality has implemented policies, processes and procedures designed to ensure compliance with
the privacy standards and regularly monitors and audits these changes for compliance and
effectiveness. Systems, policies and procedures are identified for development and/or
enforcement, internet and interface connectivity is encrypted and/or password protected, and
electronic access is limited to only those individuals/entities who are authorized.
Compliance Details Confidentiality Details
Full-time compliance officer responsible for implementation of programme.
Quality billing services with written standards and policies.
Staff empowerment with regular training, innovative compensation systems, appraisal and developmental systems, recognition, participation and quality of work.
Multiple channels to report possible non-compliance or systemic errors.
Regular systems and process reviews by a dedicated quality assurance team.
Regular audit of overall compliance effort, including objective external audits.
Formulation of corrective plans to address any instances of non-compliance.
Security systems throughout the facility to ensure HIPAA compliance.
Physical Security with ID cards and online security forces.
Information Security with 128 bit encrypton, SSL
Desktop Access by auto log off, ID/password protection screensavers, security enabled OS (WIN-XP Pro) and appropriate personal classifications.
Seamless Continuity with emergency response procedures, disaster recovery plans and business continuity plans
Human Resource ensures the requisite HIPAA knowledge.
Privacy to control health records including access, disclosures, standard, consent and authorization.
Business Associates & Partners will have up-to-date contractual agreements.
Documentation of all the policies to be followed.
Vitality Healthcare Solutions
Delivery Center
G4, New Natarajapuram, M.M.D.A.Colony, Arumbakkam, Chennai, India Tel : +1-201-793-7252
To learn more, please write to us at
or visit www.vitalityhealthcare.in