vladimirs-ivanovs-clash-of-agile-project-and-waterfall-organisation
DESCRIPTION
Real-life telco case in a form of a set of stories, representing lessons learned from running an agile project in a waterfall-based telecom culture. What was done differently from the enterprise waterfall-based project management standard? What agile principles and specific practices were applied? What went well and what went wrong? What were tangible benefits to the business from the situation, where one project team became "outlaws" of the corporate culture? About author: consultant/trainer and conference speaker with focus on combining traditional IT Management (ITIL Expert), Project Management (IPMA assessor) and new approaches such as Agile, Lean, Kanban etc. Board member at IPMA Latvia, teaching Programme and Project Portfolio Management for masters in Project Management. Have a degree in Computer Sciences and Executive MBA from Stockholm School of Economics. Worked for large telecoms (C&W, TeliaSonera, Kinnevik/Tele2) and as CIO for a global retail chain Hutchison/ASWatsons. http://www.linkedin.com/in/vivanov https://twitter.com/vivanovs http://www.slideshare.net/vivanovsTRANSCRIPT
Clash of Agile project and
Waterfall organisation
Telco Case: Nearshore Service
Desk development story
Vladimirs Ivanovs,
IPMA-B, Assessor,
Consultant
Presented for
Source: http://www.flickr.com/photos/visualpunch/8746306184/
Source: https://plus.google.com/+Interestingengineeringofficial/posts/aNA1bYy4SgE
Waterfall vs Agile
Source: http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg
Source: http://www.slideshare.net/gamsjo/agile-transitionsmidig2012
1. MVP
Project setup
Source: http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/
2. Double-standard
Gate model
Source: Gate model overview
Project Closure and
Commercial Launch Project Implementation
Start Project/
Feasibility Start
Project
Implementation
Completed
Project
Change
Project
Inception
Start
Feasibility Phase
Inception Phase
Implementation Phase
Handover Phase
3. Ortodox QA
Project documentation review: • QA is 'not recommending approval of Gate 2
remains by similar reasons - mainly due to ambiguities concerning scope and time plan‘
• PM expressed project group's view on necessity to use more agile approach and put more energy into action instead of digging into plan&scope definitions infinitely, what have ended in:
• '...Reviewer and Project Manager have different views on - level of detail and clarity which should expressed in these documents and - the way of describing deliverables...'
“Live” the manifesto
4. Working process
5. Automate
6. Goal pitch
7. Identity
8. Toolset
9. Skills
10. Value stream
Business results
Time Cost
Scope
What worked & What didn’t
• MVP, Pull
• Frequent Deliveries
• Physical Kanban board
• Weekly video conf.
• War-room
• Fixed time & budget
• Focus on value-to-business, cost
• Passing QA criteria
• Schedules, estimates
• LeanKit tool
• Daily stand-ups / telco
• Cross-cultural aspects
• Fixed scope
• Integration, dependencies on other projects
Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/
Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/
Picture: http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/
Are telco &
Agile
oxymorons?
Source: http://building-projects-news.blogspot.com/2013/09/a-class-office-for-telecoms-hq-opens-in.html
linkedin.com/in/vivanov
+371 29160633
v.ivanovs
@vivanovs (Vladimir_ITSM)
vivanovs
Contacts
Credits
1. Andrea Tomasini, Agile42, Ericsson Agile Transformation, http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/ 2. Crystal Vitelli, Agile vs Waterfall Project Management, http://www.venveo.com/articles/agile-vs-waterfall-project-management 3. Dale Olson Consulting, Waterfall Project Management vs. Agile Project Management: The Paradigm Shift,
http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/ 4. Geir Amsjo, Agile42, Agile Transitions, http://www.slideshare.net/gamsjo/agile-transitionsmidig2012 5. LeanKit.com, http://leankit.com/ 6. LiquidPlanner inforgaphic, http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/ 7. Murray Robinson, Agileinsights blog, http://agileinsights.wordpress.com/2013/08/11/what-evidence-is-there-that-agile-works/ 8. MVP diagram, http://blogs.nature.com/tradesecrets/2011/12/20/minimum_viable_products_in_biotech 9. Picture, http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg 10. Picture, http://www.tech-wd.com/wd/wp-content/uploads/2013/10/product_donuts-copy.jpg 11. Picture, http://sd.keepcalm-o-matic.co.uk/i/say-no-to-scope-creep.png 12. Picture, http://www.hachisvertas.net/blog/01/2013/09/09/testing-process-in-software-development 13. Picture, http://www.nnybizmag.com/index.php/2012/05/19/bringing-ag-to-life/ 14. Picture, http://www1.pictures.zimbio.com/gi/Kamil+Stoch+Winter+Olympics+Medal+Ceremonies+5LkbRs9Ax0Zl.jpg 15. Picture, http://russellchapman.wordpress.com/2014/03/03/russia-crimea-and-the-eastern-orthodox-church-lead-way-to-war/ 16. Picture, http://www.angelamaiers.com/2010/01/a-peek-inside-my-toolkit-online-toolset.html 17. Picture, http://www.skillsconverged.com/TrainingMaterials/SalesMarketing/TrainingMaterialCustomerServiceSkills.aspx 18. Picture, http://www.tracktrainingservices.co.uk/developing-your-customer-service-skills/ 19. Picture, http://www.financiallywisewomen.com/do-you-feel-like-you-are-swimming-up-stream/swimming-up-stream/ 20. Picture, http://anakegoodall.wordpress.com/2012/0/page/17/ 21. Philipp Schroder, http://www.flickr.com/photos/visualpunch/8746306184/ 22. Schulman, Shared Services : Adding Value to the Business Units, http://www.amazon.com/Shared-Services-Adding-Value-Business/dp/0471316210 23. Standish Group, Chaos Manifesto 2013, http://versionone.com/assets/img/files/ChaosManifesto2013.pdf 24. Telecom Orange office in Warsaw, http://building-projects-news.blogspot.com/2013/09/a-class-office-for-telecoms-hq-opens-in.html