vladimirs-ivanovs-clash-of-agile-project-and-waterfall-organisation

28
Clash of Agile project and Waterfall organisation Telco Case: Nearshore Service Desk development story Vladimirs Ivanovs, IPMA-B, Assessor, Consultant Presented for

Upload: vladimir-ivanov

Post on 18-Nov-2014

570 views

Category:

Technology


1 download

DESCRIPTION

Real-life telco case in a form of a set of stories, representing lessons learned from running an agile project in a waterfall-based telecom culture. What was done differently from the enterprise waterfall-based project management standard? What agile principles and specific practices were applied? What went well and what went wrong? What were tangible benefits to the business from the situation, where one project team became "outlaws" of the corporate culture? About author: consultant/trainer and conference speaker with focus on combining traditional IT Management (ITIL Expert), Project Management (IPMA assessor) and new approaches such as Agile, Lean, Kanban etc. Board member at IPMA Latvia, teaching Programme and Project Portfolio Management for masters in Project Management. Have a degree in Computer Sciences and Executive MBA from Stockholm School of Economics. Worked for large telecoms (C&W, TeliaSonera, Kinnevik/Tele2) and as CIO for a global retail chain Hutchison/ASWatsons. http://www.linkedin.com/in/vivanov https://twitter.com/vivanovs http://www.slideshare.net/vivanovs

TRANSCRIPT

Page 1: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Clash of Agile project and

Waterfall organisation

Telco Case: Nearshore Service

Desk development story

Vladimirs Ivanovs,

IPMA-B, Assessor,

Consultant

Presented for

Page 2: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Source: http://www.flickr.com/photos/visualpunch/8746306184/

Page 3: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Source: https://plus.google.com/+Interestingengineeringofficial/posts/aNA1bYy4SgE

Page 4: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Waterfall vs Agile

Source: http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg

Page 5: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Source: http://www.slideshare.net/gamsjo/agile-transitionsmidig2012

Page 6: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation
Page 7: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

1. MVP

Page 8: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Project setup

Source: http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/

Page 9: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

2. Double-standard

Page 10: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Gate model

Source: Gate model overview

Project Closure and

Commercial Launch Project Implementation

Start Project/

Feasibility Start

Project

Implementation

Completed

Project

Change

Project

Inception

Start

Feasibility Phase

Inception Phase

Implementation Phase

Handover Phase

Page 11: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

3. Ortodox QA

Project documentation review: • QA is 'not recommending approval of Gate 2

remains by similar reasons - mainly due to ambiguities concerning scope and time plan‘

• PM expressed project group's view on necessity to use more agile approach and put more energy into action instead of digging into plan&scope definitions infinitely, what have ended in:

• '...Reviewer and Project Manager have different views on - level of detail and clarity which should expressed in these documents and - the way of describing deliverables...'

Page 12: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

“Live” the manifesto

Page 13: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

4. Working process

Page 14: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

5. Automate

Page 15: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

6. Goal pitch

Page 16: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

7. Identity

Page 17: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

8. Toolset

Page 18: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

9. Skills

Page 19: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

10. Value stream

Page 20: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Business results

Time Cost

Scope

Page 21: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation
Page 22: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

What worked & What didn’t

• MVP, Pull

• Frequent Deliveries

• Physical Kanban board

• Weekly video conf.

• War-room

• Fixed time & budget

• Focus on value-to-business, cost

• Passing QA criteria

• Schedules, estimates

• LeanKit tool

• Daily stand-ups / telco

• Cross-cultural aspects

• Fixed scope

• Integration, dependencies on other projects

Page 23: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/

Page 24: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/

Page 25: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Picture: http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/

Page 26: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Are telco &

Agile

oxymorons?

Source: http://building-projects-news.blogspot.com/2013/09/a-class-office-for-telecoms-hq-opens-in.html

Page 27: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

linkedin.com/in/vivanov

[email protected]

+371 29160633

v.ivanovs

@vivanovs (Vladimir_ITSM)

vivanovs

Contacts

Page 28: Vladimirs-Ivanovs-Clash-of-Agile-project-and-Waterfall-organisation

Credits

1. Andrea Tomasini, Agile42, Ericsson Agile Transformation, http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/ 2. Crystal Vitelli, Agile vs Waterfall Project Management, http://www.venveo.com/articles/agile-vs-waterfall-project-management 3. Dale Olson Consulting, Waterfall Project Management vs. Agile Project Management: The Paradigm Shift,

http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/ 4. Geir Amsjo, Agile42, Agile Transitions, http://www.slideshare.net/gamsjo/agile-transitionsmidig2012 5. LeanKit.com, http://leankit.com/ 6. LiquidPlanner inforgaphic, http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/ 7. Murray Robinson, Agileinsights blog, http://agileinsights.wordpress.com/2013/08/11/what-evidence-is-there-that-agile-works/ 8. MVP diagram, http://blogs.nature.com/tradesecrets/2011/12/20/minimum_viable_products_in_biotech 9. Picture, http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg 10. Picture, http://www.tech-wd.com/wd/wp-content/uploads/2013/10/product_donuts-copy.jpg 11. Picture, http://sd.keepcalm-o-matic.co.uk/i/say-no-to-scope-creep.png 12. Picture, http://www.hachisvertas.net/blog/01/2013/09/09/testing-process-in-software-development 13. Picture, http://www.nnybizmag.com/index.php/2012/05/19/bringing-ag-to-life/ 14. Picture, http://www1.pictures.zimbio.com/gi/Kamil+Stoch+Winter+Olympics+Medal+Ceremonies+5LkbRs9Ax0Zl.jpg 15. Picture, http://russellchapman.wordpress.com/2014/03/03/russia-crimea-and-the-eastern-orthodox-church-lead-way-to-war/ 16. Picture, http://www.angelamaiers.com/2010/01/a-peek-inside-my-toolkit-online-toolset.html 17. Picture, http://www.skillsconverged.com/TrainingMaterials/SalesMarketing/TrainingMaterialCustomerServiceSkills.aspx 18. Picture, http://www.tracktrainingservices.co.uk/developing-your-customer-service-skills/ 19. Picture, http://www.financiallywisewomen.com/do-you-feel-like-you-are-swimming-up-stream/swimming-up-stream/ 20. Picture, http://anakegoodall.wordpress.com/2012/0/page/17/ 21. Philipp Schroder, http://www.flickr.com/photos/visualpunch/8746306184/ 22. Schulman, Shared Services : Adding Value to the Business Units, http://www.amazon.com/Shared-Services-Adding-Value-Business/dp/0471316210 23. Standish Group, Chaos Manifesto 2013, http://versionone.com/assets/img/files/ChaosManifesto2013.pdf 24. Telecom Orange office in Warsaw, http://building-projects-news.blogspot.com/2013/09/a-class-office-for-telecoms-hq-opens-in.html