vlerick hrday 2013: change management - philippe persyn & marc verbruggen
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Vlerick HR Day - June 12th
Philippe PersynMarc Verbruggen
The road to the future... when nothing is certain,
all is possible
This is not...
•A story of heroes
•THE success story
•The perfect road towards the future
• Our journey
• Our hopes and fears
• Collaboration
• Personal learning & leadership
• Understanding and misunderstanding
• Managing the paradox
It is about...
Reorganization: Dead End
or Investment in the Future?
2009: No more certainties?!
4
Liquids & Creams Production
QC Labs
WarehouseParenterals Production
Transdermals Production
Announce: Nov 2009Implementation : 2012/13
CAMPUS
R&DStaff
FunctionsBeerse
Manufacturing
Liquids & Creams
Transdermals
Steriles Supporting
Key complexities
Time: friend or enemy?• Retention
One big family?• Different realities
One truth: multiple realities
• Different chains limit view on ‘the truth’
• Acknowledge it, respect it, embrace it
EmployeesLeadership
teamSenior
ManagementUnions Ourselves
Employees: keep distance ... ?(*)
(*) you might need to fire someone
EmployeesLeadership
teamSenior
ManagementUnions Ourselves
Our primary task as
department
Care for our employees
New positions within JSC
Good working environment also
in tough times
Transparent communication
Highest product Quality
Safe environment
Reliable supply
ψ contract
Employees: keep distance ... ?Employees
Leadership team
Senior Management
Unions Ourselves
•Handle with priority
•On or off the boat?
•Retention! Hope is a dangerous strategy
•Provide the tools
•Clear who decides
(*) they might have a different opinion
Leadership team: limit involvement ...? (*)EmployeesLeadership
teamSenior
ManagementUnions Ourselves
• Your key sponsors
• No delegating up
• THEY need YOU
• Ask what YOU need
�26 positions were re-created
�Strong Campus support: Operator- & Flex Pool
(*) they might think it is out of control
Senior Management : Tell them all is under control...?(*)
EmployeesLeadership
teamSenior
ManagementUnions Ourselves
- We all have our roles
- Unilaterally stop negotiations
- Helping our employees
- Thinking outside of the box
- Mutual respect
(*) Their opinion is different anyhow?
Unions : Involve when strictly necessary...? (*)
EmployeesLeadership
teamSenior
ManagementUnions Ourselves
- Implementor > Execution
- Avoid “Business as Usual” phenomenon
- HR – Business partnership
- Be the face of the change
- Sometimes you just don’t know and stay awake at night ...
(*) you might be seen as a weak leader/person
Ourselves : Be strong...? (*)EmployeesLeadership
teamSenior
ManagementUnions Ourselves
Where it has led us to ...
• Employees:
– Employee impact: significantly reduced
• Leadership team: no regrettable losses
• Sr. Management: Beerse site recognized as key manufacturing site
• Unions: we each have our roles, mutual respect
• Ourselves: ...
• Some people liked our approach, others didn’t
Key take aways
You are only human – Look for partnerships
Brand your re-organization
Implementation
> Execution
Stay open to how
environment evolves
[Connect]³
A bit of naivity
might help
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The road to the future... when nothing is certain,
all is possible
Thank you!