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VMware EVORAIL Management and Maintenance User Guide EVORAIL Release 110 and 12x
Document Revision 110-6 (October 22 2015)
Copyright copy 1998-2015 VMware Inc All rights reserved Copyright trademark and patent information httppubsvmwarecomcopyright-trademarkhtml
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EVORAIL Management and Maintenance User Guide
Table of Contents EVORAIL Management 3
Access EVORAIL Management 3 Create Virtual Machines 3 Monitor Virtual Machines 6 Monitor Appliance Health 7 Add EVORAIL Appliances to an EVORAIL Cluster 8
Prerequisites 8 Procedure 8
Ongoing Configuration 9 Activating EVORAIL Licenses 10 Localizing the User Interface 10 Updating Appliance Software 10
EVORAIL Maintenance 12 Access vSphere Web Client 12 Logging and Events 12 Hardware Replacement 13 Appliance Shutdown 14
Appendix A ndash Virtual Machine Size by Guest OS 15 Appendix B EVORAIL Cluster ShutdownRestart Procedures 16
EVORAIL Cluster Shutdown Procedure 16 EVORAIL Cluster Restart Procedure 20 EVORAIL Single Appliance Shutdown Procedure 21 EVORAIL Single Appliance Restart Procedure 22
Appendix C Document Change History 23
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EVORAIL Management Once your initial EVORAIL Appliance is deployed and configured EVORAIL Management is where you will perform your day-to-day tasks such as
bull Create virtual machines (VMs) bull Monitor virtual machines (VMs) bull Monitor the status of an EVORAIL cluster appliances and nodes bull Add EVORAIL appliances bull Enter appliance license(s) bull Choose localization setting bull Update EVORAIL software components
Access EVORAIL Management To access EVORAIL Management
bull From your EVORAIL workstationlaptop browse to the EVORAIL IP address httpsltevorail-ip-addressgt7443 bull Log in with username adminstratorvspherelocal and the password specified during EVORAIL Initial
Configuration The latest versions of Firefox Chrome and Internet Explorer 10+ are all supported The minimum recommended screen resolution is 1280x1024
Create Virtual Machines EVORAIL Management streamlines the creation of virtual machines with simple selections for
bull Guest operating system bull Virtual machine size bull Network segment (VLAN) bull Security options
In EVORAIL Management use the following procedure to create a VM
Step 1 Click Create VM on the left sidebar to begin the virtual machine creation process Once you begin the process you will have the option to either Cancel or Go Back to a previous step
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Step 2 In the Create VM called text box type a name for your virtual machine
Step 3 To load your ISO image file to be used for your Guest OS follow one of these procedures a If you are uploading the ISO image file for local storage click Upload Image
i Click Choose File to open the standard file selection pop-up
ii Locate the ISO image file on your local file system and select it iii Click Open to return to EVORAIL Management
iv Click Upload Image At this point the ISO image will be copied to the Virtual SAN datastore
NOTE If the file is too large to upload see the resolution section of VMware Knowledge Base Article 2109915
b If you are uploading the ISO image file from a network drive click Mount NFSCIFS
i Click the protocol of the network drive you are accessing NFS or CIFS
ii Enter the URL ltformat[protocol][host]pathtofileisogt iii Click Mount Remote Image At this point the ISO image will be copied to the Virtual SAN
datastore
c If you are using a previously uploaded guest OS you will be able to re-use an existing image by clicking on its name
NOTE EVORAIL Management does not support importing existing pre-built copies of virtual machines in OVAOVF format To work around this use the vSphere Web Client interface to create virtual machines from an existing OVAOVF format The template can then be viewed in EVORAIL Management as a VM which you can use to clone in order to make a VM from the template
Step 4 Confirm the Guest OS Version that was loaded from the dropdown menu click Continue
Step 5 Select a VM size Small Medium or Large
NOTE EVORAIL has a set of predefined virtual machine sizes based on standard VMware recommendations for each Guest OS See Appendix A
Step 6 Click Select VM Size
Step 7 Select one or more network segments the VM should connect to
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Step 8 Click Select VM Networks
Step 9 Select the security policy No Policy Risk Profile 3 Risk Profile 2 or Risk Profile 1
These profiles are a collection of Virtual Machine Advanced Settings based on a particular Risk Profile from the vSphere 55 Security Hardening Guide httpvmwarecomsecurityhardening-guides
bull No Policy means that no security configuration options are applied to the virtual machine bull Risk Profile 3 which specifies guidelines that should be implemented in all environments These are
VMware best practices for all data centers bull Risk Profile 2 which specifies guidelines for more sensitive environments or smallmediumlarge
enterprises that are subject to strict compliance rules bull Risk Profile 1 which specifies guidelines for the highest security environments such as top-secret
government or military installations or anyone with extremely sensitive data or in a highly regulated environment
NOTE By selecting a more secure policy you will lose some virtual machine functionality such as automated tools inability to shrink virtual machine disks persistent mode only no logging and performance information blocked device interactions and limited remote console connections See the hardening guides for more details
Step 10 Click Create and Start a New VM
Step 11 After the virtual machine is created the EVORAIL Management interface will be displayed
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Monitor Virtual Machines EVORAIL Management allows users to view all virtual machines in a grid Use the Filter By and Sort By menus in the upper right corner to arrange the virtual machines Use the Search box to find virtual machines by name
The following table describes which options are available when the VM is powered on and when it is powered off
VM Options Available VM Powered On VM Powered Off
Install VMware Tools Yes See Note below
No
Rename VM Yes Yes
Eject ISO Yes and an ISO is mounted No
Open Console Yes No
Clone VM Yes Yes
SuspendResume VM Yes No
Delete VM No Yes
Power OffOn Yes Yes
NOTE To install VMware Tools your guest OS must already be installed on your virtual machine and the guest OS ISO image must be ejected from the virtual CD drive When the VM is powered on and the ISO is unmounted this option is active When the VM is powered on and the ISO is mounted this option will be disabled but hovering over it will display the message lsquoVMware Tools have been successfully mountedhelliprdquo Once VMware tools is installed this icon will not appear
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Monitor Appliance Health EVORAIL Management simplifies live compute management with health monitors for CPU memory storage and virtual machine usage for an entire EVORAIL cluster individual appliances and individual nodes
bull Click Health on the left sidebar Status is displayed on the appliance health page nodes HDD SSD ESXi device and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
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The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
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EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
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Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
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Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
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bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
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Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
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Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
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Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
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Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
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f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1
EVORAIL Management and Maintenance User Guide
Table of Contents EVORAIL Management 3
Access EVORAIL Management 3 Create Virtual Machines 3 Monitor Virtual Machines 6 Monitor Appliance Health 7 Add EVORAIL Appliances to an EVORAIL Cluster 8
Prerequisites 8 Procedure 8
Ongoing Configuration 9 Activating EVORAIL Licenses 10 Localizing the User Interface 10 Updating Appliance Software 10
EVORAIL Maintenance 12 Access vSphere Web Client 12 Logging and Events 12 Hardware Replacement 13 Appliance Shutdown 14
Appendix A ndash Virtual Machine Size by Guest OS 15 Appendix B EVORAIL Cluster ShutdownRestart Procedures 16
EVORAIL Cluster Shutdown Procedure 16 EVORAIL Cluster Restart Procedure 20 EVORAIL Single Appliance Shutdown Procedure 21 EVORAIL Single Appliance Restart Procedure 22
Appendix C Document Change History 23
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 3
EVORAIL Management Once your initial EVORAIL Appliance is deployed and configured EVORAIL Management is where you will perform your day-to-day tasks such as
bull Create virtual machines (VMs) bull Monitor virtual machines (VMs) bull Monitor the status of an EVORAIL cluster appliances and nodes bull Add EVORAIL appliances bull Enter appliance license(s) bull Choose localization setting bull Update EVORAIL software components
Access EVORAIL Management To access EVORAIL Management
bull From your EVORAIL workstationlaptop browse to the EVORAIL IP address httpsltevorail-ip-addressgt7443 bull Log in with username adminstratorvspherelocal and the password specified during EVORAIL Initial
Configuration The latest versions of Firefox Chrome and Internet Explorer 10+ are all supported The minimum recommended screen resolution is 1280x1024
Create Virtual Machines EVORAIL Management streamlines the creation of virtual machines with simple selections for
bull Guest operating system bull Virtual machine size bull Network segment (VLAN) bull Security options
In EVORAIL Management use the following procedure to create a VM
Step 1 Click Create VM on the left sidebar to begin the virtual machine creation process Once you begin the process you will have the option to either Cancel or Go Back to a previous step
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 4
Step 2 In the Create VM called text box type a name for your virtual machine
Step 3 To load your ISO image file to be used for your Guest OS follow one of these procedures a If you are uploading the ISO image file for local storage click Upload Image
i Click Choose File to open the standard file selection pop-up
ii Locate the ISO image file on your local file system and select it iii Click Open to return to EVORAIL Management
iv Click Upload Image At this point the ISO image will be copied to the Virtual SAN datastore
NOTE If the file is too large to upload see the resolution section of VMware Knowledge Base Article 2109915
b If you are uploading the ISO image file from a network drive click Mount NFSCIFS
i Click the protocol of the network drive you are accessing NFS or CIFS
ii Enter the URL ltformat[protocol][host]pathtofileisogt iii Click Mount Remote Image At this point the ISO image will be copied to the Virtual SAN
datastore
c If you are using a previously uploaded guest OS you will be able to re-use an existing image by clicking on its name
NOTE EVORAIL Management does not support importing existing pre-built copies of virtual machines in OVAOVF format To work around this use the vSphere Web Client interface to create virtual machines from an existing OVAOVF format The template can then be viewed in EVORAIL Management as a VM which you can use to clone in order to make a VM from the template
Step 4 Confirm the Guest OS Version that was loaded from the dropdown menu click Continue
Step 5 Select a VM size Small Medium or Large
NOTE EVORAIL has a set of predefined virtual machine sizes based on standard VMware recommendations for each Guest OS See Appendix A
Step 6 Click Select VM Size
Step 7 Select one or more network segments the VM should connect to
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 5
Step 8 Click Select VM Networks
Step 9 Select the security policy No Policy Risk Profile 3 Risk Profile 2 or Risk Profile 1
These profiles are a collection of Virtual Machine Advanced Settings based on a particular Risk Profile from the vSphere 55 Security Hardening Guide httpvmwarecomsecurityhardening-guides
bull No Policy means that no security configuration options are applied to the virtual machine bull Risk Profile 3 which specifies guidelines that should be implemented in all environments These are
VMware best practices for all data centers bull Risk Profile 2 which specifies guidelines for more sensitive environments or smallmediumlarge
enterprises that are subject to strict compliance rules bull Risk Profile 1 which specifies guidelines for the highest security environments such as top-secret
government or military installations or anyone with extremely sensitive data or in a highly regulated environment
NOTE By selecting a more secure policy you will lose some virtual machine functionality such as automated tools inability to shrink virtual machine disks persistent mode only no logging and performance information blocked device interactions and limited remote console connections See the hardening guides for more details
Step 10 Click Create and Start a New VM
Step 11 After the virtual machine is created the EVORAIL Management interface will be displayed
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 6
Monitor Virtual Machines EVORAIL Management allows users to view all virtual machines in a grid Use the Filter By and Sort By menus in the upper right corner to arrange the virtual machines Use the Search box to find virtual machines by name
The following table describes which options are available when the VM is powered on and when it is powered off
VM Options Available VM Powered On VM Powered Off
Install VMware Tools Yes See Note below
No
Rename VM Yes Yes
Eject ISO Yes and an ISO is mounted No
Open Console Yes No
Clone VM Yes Yes
SuspendResume VM Yes No
Delete VM No Yes
Power OffOn Yes Yes
NOTE To install VMware Tools your guest OS must already be installed on your virtual machine and the guest OS ISO image must be ejected from the virtual CD drive When the VM is powered on and the ISO is unmounted this option is active When the VM is powered on and the ISO is mounted this option will be disabled but hovering over it will display the message lsquoVMware Tools have been successfully mountedhelliprdquo Once VMware tools is installed this icon will not appear
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 7
Monitor Appliance Health EVORAIL Management simplifies live compute management with health monitors for CPU memory storage and virtual machine usage for an entire EVORAIL cluster individual appliances and individual nodes
bull Click Health on the left sidebar Status is displayed on the appliance health page nodes HDD SSD ESXi device and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 8
The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 3
EVORAIL Management Once your initial EVORAIL Appliance is deployed and configured EVORAIL Management is where you will perform your day-to-day tasks such as
bull Create virtual machines (VMs) bull Monitor virtual machines (VMs) bull Monitor the status of an EVORAIL cluster appliances and nodes bull Add EVORAIL appliances bull Enter appliance license(s) bull Choose localization setting bull Update EVORAIL software components
Access EVORAIL Management To access EVORAIL Management
bull From your EVORAIL workstationlaptop browse to the EVORAIL IP address httpsltevorail-ip-addressgt7443 bull Log in with username adminstratorvspherelocal and the password specified during EVORAIL Initial
Configuration The latest versions of Firefox Chrome and Internet Explorer 10+ are all supported The minimum recommended screen resolution is 1280x1024
Create Virtual Machines EVORAIL Management streamlines the creation of virtual machines with simple selections for
bull Guest operating system bull Virtual machine size bull Network segment (VLAN) bull Security options
In EVORAIL Management use the following procedure to create a VM
Step 1 Click Create VM on the left sidebar to begin the virtual machine creation process Once you begin the process you will have the option to either Cancel or Go Back to a previous step
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 4
Step 2 In the Create VM called text box type a name for your virtual machine
Step 3 To load your ISO image file to be used for your Guest OS follow one of these procedures a If you are uploading the ISO image file for local storage click Upload Image
i Click Choose File to open the standard file selection pop-up
ii Locate the ISO image file on your local file system and select it iii Click Open to return to EVORAIL Management
iv Click Upload Image At this point the ISO image will be copied to the Virtual SAN datastore
NOTE If the file is too large to upload see the resolution section of VMware Knowledge Base Article 2109915
b If you are uploading the ISO image file from a network drive click Mount NFSCIFS
i Click the protocol of the network drive you are accessing NFS or CIFS
ii Enter the URL ltformat[protocol][host]pathtofileisogt iii Click Mount Remote Image At this point the ISO image will be copied to the Virtual SAN
datastore
c If you are using a previously uploaded guest OS you will be able to re-use an existing image by clicking on its name
NOTE EVORAIL Management does not support importing existing pre-built copies of virtual machines in OVAOVF format To work around this use the vSphere Web Client interface to create virtual machines from an existing OVAOVF format The template can then be viewed in EVORAIL Management as a VM which you can use to clone in order to make a VM from the template
Step 4 Confirm the Guest OS Version that was loaded from the dropdown menu click Continue
Step 5 Select a VM size Small Medium or Large
NOTE EVORAIL has a set of predefined virtual machine sizes based on standard VMware recommendations for each Guest OS See Appendix A
Step 6 Click Select VM Size
Step 7 Select one or more network segments the VM should connect to
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 5
Step 8 Click Select VM Networks
Step 9 Select the security policy No Policy Risk Profile 3 Risk Profile 2 or Risk Profile 1
These profiles are a collection of Virtual Machine Advanced Settings based on a particular Risk Profile from the vSphere 55 Security Hardening Guide httpvmwarecomsecurityhardening-guides
bull No Policy means that no security configuration options are applied to the virtual machine bull Risk Profile 3 which specifies guidelines that should be implemented in all environments These are
VMware best practices for all data centers bull Risk Profile 2 which specifies guidelines for more sensitive environments or smallmediumlarge
enterprises that are subject to strict compliance rules bull Risk Profile 1 which specifies guidelines for the highest security environments such as top-secret
government or military installations or anyone with extremely sensitive data or in a highly regulated environment
NOTE By selecting a more secure policy you will lose some virtual machine functionality such as automated tools inability to shrink virtual machine disks persistent mode only no logging and performance information blocked device interactions and limited remote console connections See the hardening guides for more details
Step 10 Click Create and Start a New VM
Step 11 After the virtual machine is created the EVORAIL Management interface will be displayed
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 6
Monitor Virtual Machines EVORAIL Management allows users to view all virtual machines in a grid Use the Filter By and Sort By menus in the upper right corner to arrange the virtual machines Use the Search box to find virtual machines by name
The following table describes which options are available when the VM is powered on and when it is powered off
VM Options Available VM Powered On VM Powered Off
Install VMware Tools Yes See Note below
No
Rename VM Yes Yes
Eject ISO Yes and an ISO is mounted No
Open Console Yes No
Clone VM Yes Yes
SuspendResume VM Yes No
Delete VM No Yes
Power OffOn Yes Yes
NOTE To install VMware Tools your guest OS must already be installed on your virtual machine and the guest OS ISO image must be ejected from the virtual CD drive When the VM is powered on and the ISO is unmounted this option is active When the VM is powered on and the ISO is mounted this option will be disabled but hovering over it will display the message lsquoVMware Tools have been successfully mountedhelliprdquo Once VMware tools is installed this icon will not appear
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 7
Monitor Appliance Health EVORAIL Management simplifies live compute management with health monitors for CPU memory storage and virtual machine usage for an entire EVORAIL cluster individual appliances and individual nodes
bull Click Health on the left sidebar Status is displayed on the appliance health page nodes HDD SSD ESXi device and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 8
The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 4
Step 2 In the Create VM called text box type a name for your virtual machine
Step 3 To load your ISO image file to be used for your Guest OS follow one of these procedures a If you are uploading the ISO image file for local storage click Upload Image
i Click Choose File to open the standard file selection pop-up
ii Locate the ISO image file on your local file system and select it iii Click Open to return to EVORAIL Management
iv Click Upload Image At this point the ISO image will be copied to the Virtual SAN datastore
NOTE If the file is too large to upload see the resolution section of VMware Knowledge Base Article 2109915
b If you are uploading the ISO image file from a network drive click Mount NFSCIFS
i Click the protocol of the network drive you are accessing NFS or CIFS
ii Enter the URL ltformat[protocol][host]pathtofileisogt iii Click Mount Remote Image At this point the ISO image will be copied to the Virtual SAN
datastore
c If you are using a previously uploaded guest OS you will be able to re-use an existing image by clicking on its name
NOTE EVORAIL Management does not support importing existing pre-built copies of virtual machines in OVAOVF format To work around this use the vSphere Web Client interface to create virtual machines from an existing OVAOVF format The template can then be viewed in EVORAIL Management as a VM which you can use to clone in order to make a VM from the template
Step 4 Confirm the Guest OS Version that was loaded from the dropdown menu click Continue
Step 5 Select a VM size Small Medium or Large
NOTE EVORAIL has a set of predefined virtual machine sizes based on standard VMware recommendations for each Guest OS See Appendix A
Step 6 Click Select VM Size
Step 7 Select one or more network segments the VM should connect to
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 5
Step 8 Click Select VM Networks
Step 9 Select the security policy No Policy Risk Profile 3 Risk Profile 2 or Risk Profile 1
These profiles are a collection of Virtual Machine Advanced Settings based on a particular Risk Profile from the vSphere 55 Security Hardening Guide httpvmwarecomsecurityhardening-guides
bull No Policy means that no security configuration options are applied to the virtual machine bull Risk Profile 3 which specifies guidelines that should be implemented in all environments These are
VMware best practices for all data centers bull Risk Profile 2 which specifies guidelines for more sensitive environments or smallmediumlarge
enterprises that are subject to strict compliance rules bull Risk Profile 1 which specifies guidelines for the highest security environments such as top-secret
government or military installations or anyone with extremely sensitive data or in a highly regulated environment
NOTE By selecting a more secure policy you will lose some virtual machine functionality such as automated tools inability to shrink virtual machine disks persistent mode only no logging and performance information blocked device interactions and limited remote console connections See the hardening guides for more details
Step 10 Click Create and Start a New VM
Step 11 After the virtual machine is created the EVORAIL Management interface will be displayed
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 6
Monitor Virtual Machines EVORAIL Management allows users to view all virtual machines in a grid Use the Filter By and Sort By menus in the upper right corner to arrange the virtual machines Use the Search box to find virtual machines by name
The following table describes which options are available when the VM is powered on and when it is powered off
VM Options Available VM Powered On VM Powered Off
Install VMware Tools Yes See Note below
No
Rename VM Yes Yes
Eject ISO Yes and an ISO is mounted No
Open Console Yes No
Clone VM Yes Yes
SuspendResume VM Yes No
Delete VM No Yes
Power OffOn Yes Yes
NOTE To install VMware Tools your guest OS must already be installed on your virtual machine and the guest OS ISO image must be ejected from the virtual CD drive When the VM is powered on and the ISO is unmounted this option is active When the VM is powered on and the ISO is mounted this option will be disabled but hovering over it will display the message lsquoVMware Tools have been successfully mountedhelliprdquo Once VMware tools is installed this icon will not appear
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 7
Monitor Appliance Health EVORAIL Management simplifies live compute management with health monitors for CPU memory storage and virtual machine usage for an entire EVORAIL cluster individual appliances and individual nodes
bull Click Health on the left sidebar Status is displayed on the appliance health page nodes HDD SSD ESXi device and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 8
The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 5
Step 8 Click Select VM Networks
Step 9 Select the security policy No Policy Risk Profile 3 Risk Profile 2 or Risk Profile 1
These profiles are a collection of Virtual Machine Advanced Settings based on a particular Risk Profile from the vSphere 55 Security Hardening Guide httpvmwarecomsecurityhardening-guides
bull No Policy means that no security configuration options are applied to the virtual machine bull Risk Profile 3 which specifies guidelines that should be implemented in all environments These are
VMware best practices for all data centers bull Risk Profile 2 which specifies guidelines for more sensitive environments or smallmediumlarge
enterprises that are subject to strict compliance rules bull Risk Profile 1 which specifies guidelines for the highest security environments such as top-secret
government or military installations or anyone with extremely sensitive data or in a highly regulated environment
NOTE By selecting a more secure policy you will lose some virtual machine functionality such as automated tools inability to shrink virtual machine disks persistent mode only no logging and performance information blocked device interactions and limited remote console connections See the hardening guides for more details
Step 10 Click Create and Start a New VM
Step 11 After the virtual machine is created the EVORAIL Management interface will be displayed
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 6
Monitor Virtual Machines EVORAIL Management allows users to view all virtual machines in a grid Use the Filter By and Sort By menus in the upper right corner to arrange the virtual machines Use the Search box to find virtual machines by name
The following table describes which options are available when the VM is powered on and when it is powered off
VM Options Available VM Powered On VM Powered Off
Install VMware Tools Yes See Note below
No
Rename VM Yes Yes
Eject ISO Yes and an ISO is mounted No
Open Console Yes No
Clone VM Yes Yes
SuspendResume VM Yes No
Delete VM No Yes
Power OffOn Yes Yes
NOTE To install VMware Tools your guest OS must already be installed on your virtual machine and the guest OS ISO image must be ejected from the virtual CD drive When the VM is powered on and the ISO is unmounted this option is active When the VM is powered on and the ISO is mounted this option will be disabled but hovering over it will display the message lsquoVMware Tools have been successfully mountedhelliprdquo Once VMware tools is installed this icon will not appear
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 7
Monitor Appliance Health EVORAIL Management simplifies live compute management with health monitors for CPU memory storage and virtual machine usage for an entire EVORAIL cluster individual appliances and individual nodes
bull Click Health on the left sidebar Status is displayed on the appliance health page nodes HDD SSD ESXi device and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 8
The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 6
Monitor Virtual Machines EVORAIL Management allows users to view all virtual machines in a grid Use the Filter By and Sort By menus in the upper right corner to arrange the virtual machines Use the Search box to find virtual machines by name
The following table describes which options are available when the VM is powered on and when it is powered off
VM Options Available VM Powered On VM Powered Off
Install VMware Tools Yes See Note below
No
Rename VM Yes Yes
Eject ISO Yes and an ISO is mounted No
Open Console Yes No
Clone VM Yes Yes
SuspendResume VM Yes No
Delete VM No Yes
Power OffOn Yes Yes
NOTE To install VMware Tools your guest OS must already be installed on your virtual machine and the guest OS ISO image must be ejected from the virtual CD drive When the VM is powered on and the ISO is unmounted this option is active When the VM is powered on and the ISO is mounted this option will be disabled but hovering over it will display the message lsquoVMware Tools have been successfully mountedhelliprdquo Once VMware tools is installed this icon will not appear
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 7
Monitor Appliance Health EVORAIL Management simplifies live compute management with health monitors for CPU memory storage and virtual machine usage for an entire EVORAIL cluster individual appliances and individual nodes
bull Click Health on the left sidebar Status is displayed on the appliance health page nodes HDD SSD ESXi device and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 8
The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 7
Monitor Appliance Health EVORAIL Management simplifies live compute management with health monitors for CPU memory storage and virtual machine usage for an entire EVORAIL cluster individual appliances and individual nodes
bull Click Health on the left sidebar Status is displayed on the appliance health page nodes HDD SSD ESXi device and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 8
The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 8
The overall health of the EVORAIL cluster is displayed The status is displayed for storage IOPS CPU usage and memory usage as follows
Color Description
Red bull Over 85 storage usage used bull Over 85 CPU utilization used bull Over 85 memory usage used
Yellow bull There is 75 to 85 storage usage used bull There is 75 to 85 CPU utilization used bull There is 75 to 85 memory usage used
Green bull There is below 75 storage usage used bull There is below 75 CPU utilization used bull There is below 75 memory usage used
The total storage information for the EVORAIL cluster is also shown total capacity amount used amount free and amount provisioned Each EVORAIL appliance in the cluster is shown with a simple red yellow or green status You can click on the EVORAIL appliance tabs on the top of screen to drill down to the details for that appliance You can return to the Overall System by clicking on that tab on the top of the screen
For each EVORAIL appliance you can see the status of the items above and each node HDD SSD ESXi boot disk and NIC If everything is normal a green checkmark is displayed if there is a warning a yellow triangle is displayed A critical alarm is indicated with a red triangle All alarms and warnings are from vCenter Server
Add EVORAIL Appliances to an EVORAIL Cluster EVORAIL Management revolutionizes scale-out Increasing compute network and storage resources is as easy as powering up a new appliance to join an existing EVORAIL cluster
Prerequisites We recommend that all VMware components (ESXi vCenter Server and EVORAIL) are the same version on all EVORAIL appliances in an EVORAIL cluster See Appendix A in the EVORAIL Customer Release Notes for supported configurations
Procedure Whenever EVORAIL detects a new appliance the following message and button are displayed on the EVORAIL Management page
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 9
EVORAIL automatically distributes the configuration to seamlessly add new appliances with zero additional configuration All you do is supply the passwords you created in EVORAIL Configuration the other fields are greyed-out if yoursquove configured enough IP addresses as shown in the following figure
To add an EVORAIL appliance follow these steps
Step 1 Click Add EVORAIL Appliance
Step 2 If additional IP addresses are not required the input areas will be grayed out If you are required to enter IP addresses you must make sure that none of them conflict with existing IP addresses in your network
a Enter the New Starting and Ending addresses for the ESXi IP Pool for the new appliance
b Enter the New Starting and Ending addresses for the vMotion IP Pool for the new appliance
c Enter the New Starting and Ending addresses for the Virtual SAN IP Pool for the new appliance
Step 3 Enter the Appliance ESXi Password
Step 4 Enter the Appliance vCenter Server Password
Step 5 Click Add EVORAIL Appliance
Step 6 When the process is complete click Finish
Ongoing Configuration The ongoing configuration tasks in EVORAIL Management include licensing localization and updates All of these can be found when you click Config on the left sidebar
CAUTION Only one appliance can be added at a time To add multiple appliances power on one at a time making sure that each is properly configured before powering on the next appliance
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 0
Activating EVORAIL Licenses To license your EVORAIL Appliance follow these steps
Step 1 Get your Partner Activation Code (PAC) from your Qualified EVORAIL Partner (QEP)
Step 2 Go to your QEPrsquos activation portal to enter your PAC(s)
Step 3 You will receive an email with your license key(s) Step 4 Click Config on the left sidebar
Step 5 Under the Licensing tab enter your license key(s)
Step 6 Click License Appliance
Step 7 If the license is part of the vSphere Loyalty Program in EVORAIL Release 12 the following steps are needed
a Go to MyVMware to group the required set of licenses into a single license key
i Create a folder within MyVMware with the licenses called ldquoEVORAILrdquo
ii Send a service request to the VMware license team with the license keys you need combined into a single license key
b Enter the single license key obtained above then click License Appliance
c Confirm you want to you use this license then click License Appliance
d No other licenses are needed ndash your EVORAIL appliance is now fully licensed
Localizing the User Interface EVORAIL Management is available in English French German Japanese Korean Simplified Chinese and Traditional Chinese To choose your language follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the General tab Choose your Language section click on your selection
Updating Appliance Software EVORAIL supports vCenter ESXi and EVORAIL software patch and upgrade With a minimum of four independent ESXi hosts in an EVORAIL cluster updates are non-disruptive and require zero downtime
Refer to the EVORAIL release notes from your QEP to verify what components need to be updated
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 1
The EVORAIL Management update interface CANNOT be used to update an EVORAIL Release 1x appliancecluster to EVORAIL Release 2x Attempting to use it will result in a loss of data Contact your EVORAIL partner for the update process
Prerequisites bull Create a snapshot or backup copy of the vCenter Server virtual appliance This can be accomplished by
connecting to VMware vSphere Web Client via httpslthostnamegt9443 where lthostnamegt is the IP address or hostname of EVORAIL
bull All files must be uploaded from httpmyvmwarecom into a directory accessible from your EVORAIL Management workstationlaptop See the Release Notes for updated files list
Follow these update steps in order
Step 1 Update the ltvmware-marvin-release-buildrpmgt component first
a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
c Select ltvmware-marvin-release-buildrpmgt click Open
Step 2 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 3 Click the Offline Updates switch from No to Yes for ltvmware-marvin-release-buildrpmgt Step 4 Click Update
After the update is complete you will receive a notification that you were disconnected from EVORAIL Management It can take up to 5 minutes for the new EVORAIL RPM to initialize After EVORAIL Management restarts you will be prompted to log in
NOTE If EVORAIL Management is not fully present after the automatic restart refresh the web browser See VMware Knowledge base article 2101828 for details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 2
Step 5 Update the other components a Click the Updates tab
b Click Upload and browse to the directory with the components you will be updating
ltEVO_RAIL_release-buildgtzip ltVMware-vCenter-Server-Appliance-release-build-updaterepogtzip (if applicable) ltESXI-release-buildgtzip (if applicable)
c Select a file click Open
d If applicable repeat for each component in the EVORAIL release
Step 6 Click Check now If the EVORAIL check succeeds the Offline Updates box adds a switch for you to activate to perform the update
Step 7 Click the Offline Updates switch from No to Yes for each component you uploaded
Step 8 Click Update
NOTE It can take up to 15 minutes for the vCenter Server to reboot and for all of services to initialize The update time for ESXi depends on the quantity of virtual machines and might take a few hours to complete however the appliance will function as normal during that time
EVORAIL Maintenance EVORAIL has provided many facilitated maintenance procedures This section describes the EVORAIL maintenance procedures such as
bull Access vSphere Web Client bull Logging and Events bull Hardware Replacement bull Appliance Shutdown
Access vSphere Web Client EVORAIL Management allows you to access the vSphere Web Client to perform more complicated tasks than those found in the streamlined EVORAIL interface
Step 1 Click the VMware vSphere Web Client icon in the upper right corner of the EVORAIL Management
VMS page
Step 2 Log in with the administrator login and password you setup during EVORAIl Configuration
NOTE From vSphere Web Client do not use service datastores when creating or moving VMs These datastores are only to be used by your QEP for serviceability
NOTE If you use the vSphere Web Client to perform tasks that are automated by EVORAIL you may run into situations where the automated flow does not work properly
Logging and Events EVORAIL Management provides several ways to access log information
bull Events - displays EVORAIL tasks and critical alarms in the EVORAIL Management interface bull VMware vCenter Log Insight ndash provides access to the default EVORAIL logging mechanism You
may alternately select an existing third-party syslog server during initial configuration
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 3
bull Support Logs - combines diagnostic information for vCenter Server ESXi and EVORAIL into one bundle to send to support
Events EVORAIL Management provides you access to the list of events occurring in EVORAIL Management either initiated by EVORAIL or by the user This is available from Events on the left sidebar Events can be organized by Critical and Most Recent
vCenter Log Insight EVORAIL is deployed with vCenter Log Insight However you may choose to use your own third-party syslog server(s) To use vCenter Log Insight point your browser to the configured IP address the username is admin If you ssh to Log Insight the username is root The password in either case is the one you specified for vCenter Server See VMware vCenter Log Insight Documentation
If you configured an existing third-party syslog server follow the instructions supplied with that product
Support Logs EVORAIL Management combines diagnostic information for vCenter Server ESXi and EVORAIL into one log bundle This log bundle can be uploaded to technical support as part of a support request (SR) To gather the log information from your EVORAIL appliance follow these steps
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Generate Support Bundle NOTE This process can take from 20 minutes to several hours It is run in the background so you can
continue to use EVORAIL Management
Step 3 After the Support Log is generated click Download Support Bundle The zip file will be downloaded to your workstation
Live Logging EVORAIL Management provides you access to a live stream of EVORAIL log messages as each message is created To access this feature
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Show EVORAIL Live Logging Step 3 This opens a window at the bottom of the EVORAIL Management interface You have the ability to search
for key words show only alarms only errors or all message The arrows can be used to expand or collapse the viewer
To turn off live logging
Step 1 Click Config on the left sidebar
Step 2 Under the Support tab click Hide EVORAIL Live Logging
Hardware Replacement EVORAIL supports the replacement of the following Field Replacement Units (FRUs) node CPU motherboard memory storage adapter ESXi boot device HDD SSD and the power supply Contact your QEP for specific hardware replacement procedures Do not use the Hardware Replacement or Add EVORAIL Node automated processes unless directed to by your QEP These processes are documented in a EVORAIL Hardware Replacement Guide
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 4
Appliance Shutdown An EVORAIL appliance can be shutdown and restarted manually The procedures are documented in Appendix B
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 5
Appendix A ndash Virtual Machine Size by Guest OS
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Red Hat Enterprise Linux 7 (64-bit) Red Hat Enterprise Linux 6 (64-bit) Red Hat Enterprise Linux 5 (64-bit) Ubuntu Linux (64-bit) CentOS 456 (64-bit)
Small 16 GB 1 1 1 GB Medium 24 GB 2 1 2 GB
Large 32 GB 4 1 6 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit)
Small 40 GB 1 1 1 GB Medium 60 GB 2 1 4 GB Large 80GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows Server 2003 (64-bit)
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 4 GB Large 60 GB 4 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 8 (64-bit)
Small 32 GB 1 1 2 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows 7 (64-bit)
Small 32 GB 1 1 1 GB Medium 40 GB 2 1 4 GB Large 60 GB 2 1 8 GB
Guest OS EVORAIL Size vDisk vCPU Core vMEM
Microsoft Windows XP
Small 16 GB 1 1 1 GB Medium 32 GB 2 1 2 GB Large 60 GB 2 1 4 GB
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 6
Appendix B EVORAIL Cluster ShutdownRestart Procedures The following are manual procedures to ShutdownRestart an EVORAIL cluster with one or multiple appliances
For these procedures there are two categories of virtual machines (VMs)
System comprised of VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines
Client comprised of all other virtual machines
EVORAIL Cluster Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a complete cluster (single or multiple appliances)
Step 1 From EVORAIL Management click VMS on the left sidebar
Step 2 Power off all client VMs with the following steps a If a VM is on click Power OffShutdown
b A confirmation message will appear click Confirm Shutdown
c Repeat for each VM
NOTE Do not power off any QEP Specific virtual machines
Step 3 Click the VMware vSphere Web Client icon and login with administrator privileges
Step 4 Click vCenter in the left pane and you will be in vCenter Home
Step 5 Migrate all the system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a From Inventory Trees select Virtual Machines
b Right-click the virtual machine and select Migrate
c For Select Migration Type select Change host then click Next
d For Select Destination Resource select Marvin-Virtual-SAN-Cluster-ltidgt then click Next
e For Select Host select the first ESXi host such as esxi-node01vmvmworldlocal and then click Next
f For Select vMotion Priority select Reserve CPU for optimal vMotion performance (Recommended) then click Next
g Review all information and click Finish
h Repeat for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution virtual machines)
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 7
Step 6 Enable Maintenance Mode on all but the first ESXi host with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c For each ESXi host 02 03 04 etc right-click and select Enter Maintenance Mode
d Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
e Select No data migration from the Virtual SAN data migration dropdown
f Click OK
Step 7 Disable High Availably with the following steps
a Return to vCenter Home
b From the Inventory Trees select Clusters
c Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
d Select Manage then Settings in the center pane
e Under Services select vSphere HA
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 8
f If the center pane says vSphere HA is Turned ON click Edit
g Uncheck Turn ON vSphere HA
h Click OK
Step 8 Enable automatic start for all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Select the first ESXi host such as esxi-node01vmvmworldlocal
d Select Manage then Settings in the center pane
e Under Virtual Machines select VM StartupShutdown
f Click Edit in the center pane
g Select Automatically start and stop the virtual machines with the system
h Select each system VM use the Up arrow to move each to the Automatic Startup section in the following required order
i VMware vCenter Server Appliance (Set the Startup Delay to 30 seconds)
ii VMware vCenter Log Insight
iii QEP Solution VM(s) if any are present
i Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 1 9
Step 9 Power off all system VMs (VMware vCenter Server Appliance VMware vCenter Log Insight and any QEP Solution VMs) with the following steps
a Return to vCenter Home
b From Inventory Trees select Virtual Machines
c Right-click the system virtual machine and select Shut Down Guest OS
d A message will appear asking to confirm power off click Yes
e Repeat until all system VMs are powered off
Step 10 For each appliance power off all nodes at this point since the vSphere Web Client is no longer accessible so your options are
a Press the power button on each EVORAIL node or
b Use out-of-band management if ACPI is available or
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 0
c Use the vSphere Client to connect to each node and use the shutdown command
EVORAIL Cluster Restart Procedure The cluster is restarted in the reverse order
Step 1 Power on each EVORAIL appliance Power on Node 1 last
NOTE It may take up to 15 minutes for all services to be fully restored and for EVORAIL Management to be accessible
Step 2 Log in to vSphere Web Client using an account with administrator privileges
Step 3 Click vCenter in the left pane and you will be directed to vCenter Home
Step 4 Enable High Availably with the following steps a From the Inventory Lists select Clusters
b Select MARVIN-Virtual-SAN-Cluster-id in either the left or center panes
c Select Manage then Settings in the center pane
d Under Services select vSphere HA
e If the center pane says vSphere HA is Turned OFF click Edit
f Check Turn ON vSphere HA
g Click OK
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 1
Step 5 Exit Maintenance Mode on the all the ESXi hosts 02 and beyond with the following steps
a Return to vCenter Home
b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode
Step 6 From EVORAIL Management click VMS on the left side bar
Step 7 For each client VM click Power On
EVORAIL Single Appliance Shutdown Procedure The following manual procedure is for graceful cluster shutdown of a single appliance in a multi appliance cluster
Identify the Appliance ID on the Asset Tag sticker on the physical appliance
From EVORAIL Management identify the ESXi hostnames on the appliance that will be shutdown with the following steps a Click the Health Icon on the left sidebar
b Click the Appliance ID from Step 1
c Identify the ESXi hostnames on the four nodes on the appliance you are shutting down
Click the VMware vSphere Web Client icon and login using administrator privileges
Enable Maintenance Mode on the four ESXi hosts identified in Step 2 with the following steps a Click vCenter in the left pane and you will be in vCenter Home
a From Inventory Trees select Hosts
b For each of the four ESXi hosts right-click and select Enter Maintenance Mode
c Select the check box for Move powered-off and suspended virtual machines to other hosts in the cluster
d Select Full data migration from the Virtual SAN data migration dropdown
e Click OK
Do one ESXi host at a time Wait until the ESXi host has entered maintenance mode before proceeding to the next Full Data Migration can take a long time See Place a Member of Virtual SAN Cluster in Maintenance Mode and Virtual SAN ndash Maintenance Mode Monitoring for more details
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 2
Power off the four ESXi hosts with the following steps a From Inventory Trees select Hosts
b Right-click on the ESXi host and select Shut Down
c Enter the reason for the shut down and click OK
d Repeat for each ESXi host
EVORAIL Single Appliance Restart Procedure The appliance is restarted in the reverse order
Power on the EVORAIL appliance
Log in to vSphere Web Client using an account with administrator privileges Click vCenter in the left pane and you will be directed to vCenter Home
Exit Maintenance Mode on the four ESXi hosts with the following steps
a Return to vCenter Home b From Inventory Trees select Hosts
c Right-click the ESXi host and select Exit Maintenance Mode d Repeat for each ESXi host
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-
E V O R A I L M A N A G E M E N T A N D M A I N T E N A N C E U S E R G U I D E 2 3
Appendix C Document Change History The following is the list of changes for Document Revision 110-6
bull Removed Appendix B Security Profile Details Security profiles will be documented in EVORAIL Release 20 Documentation
bull Renamed Appendix C EVORAIL Cluster Shutdown to Appendix B
bull Changed the name from vRealize Log Insight to VMware vCenter Log Insight
bull Added more information to Monitor Virtual Machines
bull Added more information to Monitor Appliance Health
The following is the list of changes for Document Revision 110-5
bull Changed Updating Appliance Software Previously this section instructed a user to upload all the files at once
The following is the list of changes for Document Revision 110-4
bull Changed Appendix D EVORAIL Cluster ShutdownRestart Previously this section was specifically for a single appliance and now has been expanded to a complete Cluster The procedure was updated to include a startup delay on vCenter Server Appliance In addition a new procedure was added to shutdownrestart a single appliance in a multi appliance cluster
bull Changed title to EVORAIL Release 12x (instead of 120) It covers both cases
The following is the list of changes for Document Revision 110-3
bull In Appliance Restart Procedure a step was added to enable high availability
- EVORAIL Management
-
- Access EVORAIL Management
- Create Virtual Machines
- Monitor Virtual Machines
- Monitor Appliance Health
- Add EVORAIL Appliances to an EVORAIL Cluster
-
- Prerequisites
- Procedure
-
- Ongoing Configuration
-
- Activating EVORAIL Licenses
- Localizing the User Interface
- Updating Appliance Software
-
- Prerequisites
-
- EVORAIL Maintenance
-
- Access vSphere Web Client
- Logging and Events
-
- Events
- vCenter Log Insight
- Support Logs
- Live Logging
-
- Hardware Replacement
- Appliance Shutdown
-
- Appendix A ndash Virtual Machine Size by Guest OS
- Appendix B EVORAIL Cluster ShutdownRestart Procedures
-
- EVORAIL Cluster Shutdown Procedure
- EVORAIL Cluster Restart Procedure
- EVORAIL Single Appliance Shutdown Procedure
- EVORAIL Single Appliance Restart Procedure
-
- Appendix C Document Change History
-