From Virtualization to Cloud:

How Automation Drives Agility

Banjot Chanana, VMware

Christian Paulus, VMware

Mandy Storbakken, Medtronic

VCM5269

#VCM5269

2

Agenda

An Evolutionary Cloud Deployment Approach

Medtronic Cloud Automation Case Study

3

Virtualization

Reduces Complexity to simplify operations and maintenance

Improves High Availability to minimize downtime and IT service disruption

Dramatically Lowers Costs to redirect investment into value-add opportunities

Traditional Architecture Virtual Architecture

60% of workloads

are virtualized

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Challenges

Control

IT has insufficient control over who provisions what service and where

Extensibility

Inflexible automation approaches do not map into the existing

infrastructure, processes and environments

Inconsistencies

Manual configurations lead to inconsistencies, errors and the need to

rework applications and environments

Agility

Slow service delivery (Infra, app, change) impacts business performance Infrastructure

Applications

Infrastructure

Infrastructure

Applications

5

VMware’s Cloud Automation Solution

Self – Service Catalog

IaaS PaaS DaaS XaaS

vCloud Automation Center

Heterogeneous Infrastructure

VM with OS

Middleware

Application

VM with OS

Middleware

Application

VM with OS

Middleware

Application

Development Test Production

Agility through automating the delivery and lifecycle management of

standardized services

Governance

Multi-vendor,

multi-cloud

Extensibility

Infrastructure

Application Release

Automation

Software Development

Life Cycle (SDLC)

Dev / Ops

Applications

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Journey with many Starting Points and many Maturity Levels

Manual provisioning On-demand, automated

self – service access

Virtualized infrastructure Any service from any layer

Manual approvals High governance

Technology sprawl High standardization

Initial provisioning Lifecycle management

Homogeneous Enterprise wide / heterogeneous

Extensible

One inflexible approach

Automation

Service Broker

IaaS/PaaS

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Automate the Delivery of Standardized Infrastructure Services

Rapidly stand up a flexible automation platform using OOB functionality

Integrate and extend existing tools, applications and business logic

Contain costs and improve efficiency

8

IaaS / PaaS: Adding Consumption Layer to Automation

Custom Groups

App Store

Experience

Portal Branding per

tenant

Q4’13

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“XaaS”: Create Any New Service in the Catalog

Requisition Provision Manage Retire

Easily customizable

forms that don’t

require knowledge

of HTML

Layout and style

editors to provide

easy customization

of existing forms

Draft new forms and

publish when ready

Consistent

governance of

lifecycle

management

Q4’13

Localized self-

service catalog

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Rapidly Stand up Environments and Promote Changes

Instantaneous provisioning of consistent environments across clouds

Swift promotion of consistent changes across environments

Automate the Application Release Process

Dev Prod Test

vSphere vCloud

Re-use application

blueprints to ensure

consistency

CHANGE

Re-use update profiles to

ensure consistency

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Application

Rapidly Push Code into Production

Automate an agile Software Development Lifecycle Process

Continuous integration

High-speed application and change deployment

Control Code Change Code

“Ear/War” Files Build Software

Automate

Provisioning

Software Source

Control System

“SVN, Clearcase, Perforce”

Continuous Build

Integration System

“Jenkins”

Application Provisioning

And Update

“vCloud Automation Center “

Dev Test Prod

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An Evolutionary Cloud Deployment Approach

Proof of

Concept

Limited Scale

Production Pilot

Full-Scale

Production

Expanded

Scope

Phase 1: Automation

• Automate Infrastructure w/OOB Functionality

Phase 2: Automation

• Integrate with Existing Tools,

Applications and Business Logic

Phase 3: IaaS / PaaS

• Expose to Consumers (End User)

Phase 4: Application Release Automation

• Automate Application Release Process and Expand

Services (Data, other hypervisor, physical, public clouds)

Phase 5: IT as Service Broker

• Operate like a Business,

• Control what goes Public

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Clo

ud

Ma

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lou

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fra

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vCloud Suite 5.5 Edition Lineup

Price (per CPU, license only)

vSphere Enterprise Plus

• Virtualized infrastructure with policy-based automation

Disaster Recovery Automation

• Automated disaster recovery planning, testing, and execution

Cloud Automation

• Application and data services – Application provisioning, changes and data

• Governance – Approvals, reclamation, cost profile and transparency

• Extensibility – Infrastructure integrations, workflows and customizations

• Infrastructure provisioning and management

SRM Enterprise

$4,995 $7,495 $11,495

Networking and Security

• Scalable networking and virtualization-aware security

vCloud Net & Sec vCloud Net & Sec vCloud Net & Sec

vSphere

Enterprise Plus

vSphere

Enterprise Plus

vSphere

Enterprise Plus

Operations Management

• Application Monitoring – OS, middleware, databases

• OS-level change, configuration and regulatory compliance management

• Extensibility – Adapters for 3rd party OS and application monitoring tools

• Extensibility – Adapters for 3rd party Infrastructure monitoring tools

• vSphere hardening, change and configuration management

• Application Awareness – Discovery dependency mapping

• Chargeback – Cost metering and reporting

• Operations Dashboard – Health Monitoring and Performance Analytics

• Capacity Management – Planning and Optimization

vCOPS Advanced vCOPS Enterprise

vCAC Ent

Updated Q3 2013

vCOPS Standard

vCAC Adv vCAC Std

Virtualized Datacenters

• Virtualized datacenters and public cloud extensibility

vCD, vCC vCD, vCC vCD, vCC

Enterprise Advanced Standard

Application and Data

Automation Comprehensive IaaS and

XaaS

(Enterprise – wide

Production Environments) Automate Virtualized

Infrastructures

(Dev/Test or Departmental

Production Environments)

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Agenda

An Evolutionary Cloud Deployment Approach

Medtronic Automation Case Study

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To contribute to human welfare by

application of biomedical

engineering …

To direct our growth in the areas

of biomedical engineering …

To strive without reserve for the

greatest possible reliability…

To make a fair profit …

To recognize the personal worth

of employees …

To maintain good citizenship…

An Enduring Mission

Our founder Earl Bakken with medallion

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Global Leader in Medical Technology

* Free cash flow is operating cash flow minus capital expenditures

9,000+ scientists and engineers

around the world

$16.2B FY12 global sales from continuing

operations which generate $3.9B

in free cash flow*

45,000+ employees, making us the largest

global medical technology company

2,060+ FY12 patents awarded, bringing our

total worldwide to more than 23,000

~45% sales from international markets,

representing more than 120 countries

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Core Technologies that Highlight our Innovation

Targeted Drug and Biologics Delivery

Electrical Stimulation

Surgical Navigation and Imaging

Implantable Mechanical Devices

Powered and Advanced Energy Instruments

Remote Patient and Device Management

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Internal IT Challenges

Too slow

• At least 2 weeks to deploy a standard VM

• 2 months for physical hardware or non-standard VM

Inconsistent deployments, error prone

No resource lifecycle management

Constant pressure to reduce costs

Perception

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Business Impact of Shadow IT

Internal IT has no control over the resources

• May not be able to support the infrastructure effectively

• Difficult to assess risk

• Reduced visibility

Integration with internal systems, including identity management

Bringing the resources back into the organization

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How to Compete with the Public Cloud

• Increase Speed - Increase Quality - Reduce Cost

• Reduce time to provision resources

• Allow users more control over provisioned resources

• Introduce or update chargeback model

• Introduce lifecycle management

• Virtualize, Standardize, Automate, Orchestrate

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Virtualize, Standardize, Automate, Orchestrate

vSphere at Medtronic

Windows 80% virtualized

300:1 server to admin ratio

Report Host

Count Processor

Count Core

Count Total

Memory GB Guest

Count Storage

Capacity TB

Jul-13 478 1020 5336 65982 6331 956.3

Jun-13 483 1017 5204 60494 6231 933

Change -5 3 132 5488 100 23.3

Windows Total

Servers Virtualized

Servers Physical

Servers Virtualization

Ratio

Jul-13 5203 4111 1092 79%

Jun-13 5191 4076 1115 78%

Change 12 35 -23 1%

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Virtualize, Standardize, Automate, Orchestrate

Standardize

Windows 2008R2

vSphere 5.x

Cisco UCS and Nexus

EMC storage

Consolidate

High density, high capacity compute clusters

Cisco UCS C460s – 4 socket, 40 core, 1-2TB RAM per host

Clusters of 8 hosts

Consolidation ratio of up to 200 VM servers per host

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Virtualize, Standardize, Automate, Orchestrate

Automate infrastructure provisioning, starting with the Virtual Server

Build Process

Standardize on a smaller number of solution offerings

Remove repeatable, manual tasks

Improve the consistency of builds

Remove margin for error

Introduce resource lifecycle management

Automate the deprovisioning process for these resources

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Tool Selection

Decision statement

Select a software solution to enable Global IT to provide self service, fully

automated infrastructure resources to users

Approach

Code only when cornered

Use a partner vendor

KT Decision Analysis Results

VMware vCAC scored 2026

Competitor scored 1744

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vCloud Automation Center

Solution Design

Web Portal • Reports Portal

• Model Manager

• Self-service portal

• Windows 2008 R2/IIS

vCAC Server • Manager Service

• DEM Orchestrator

• Windows 2008 R2/IIS

DEM Server • DEM Worker

• Windows 2008 R2

DB: vCAC • SQL 2012

Tech Ops

User

IPAM and DNS Version 6.6.7

ITSM and CMDB vSM – Infra 8

PowerShell Run program in guest

HTTP-REST

1.0.2.308

SOAP

1.0.1.257

Endpoint: vCenter

vCenter Server 5.1 U1

vDS 5.1

Provisioning networks

ESXi, 5.1 U1

UCS C460 cluster

Database Web

https://myCloud.internal.com

vSM

Provisioning

Request

vCAC

Portal

Application

Endpoint: vCO

vCenter Orchestrator VA 5.1.1. build 2942

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Administrative Portal

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Resulting Process

1. Choose server name

Select IP address, update IPAM

Choose server placement (cluster/storage)

2. Create AD entry/move to correct OU

3. Create an SR to the backup team

4. Build server from template in vCenter

5. Create CI

6. Create RFC for build

Link to CI

7. Infoblox –r setup; alias to vCenter server

8. Add to AD domain

9. Set pagefile to 4GB

10. Run postbuild.sh

11. Update bgeinfo manually

12. Install backup software

13. Add AD admin group to local admin

14. Link CI to prototype group

Set availability – enables monitoring

Close build RFC

1. Initiate build from vCAC blueprint

vCAC workflow • Select name

• Select IP from Infoblox and register DNS

• Add –r record to Infoblox

• Build VM from template

• Run postbuild.sh

• Create CI in GRS

• Create RFC for server build

• Link to prototype build

• Close RFC for serve build

Function now in postbuild • Add to AD/move to correct OU

• Set pagefile

• Update bgeinfo

• Add AD admin group to local admin

Manual Process vCAC Process

1 step

45 minutes build time

14 steps

10 day turnaround

GRS Request received by Tech Ops

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Status of Medtronic Deployment

In production pilot mode

Deployed to our provisioning teams

vCAC Self service portal/ enterprise global catalog

Windows 2008 R2 VMs in preconfigured sizes

Expect 20% of build requests provisioned by Q2 (November)

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Virtualize, Standardize, Automate, Orchestrate

Automation with

vCAC

FY14 FY15 FY16

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2

Au

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ate

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ou

rce

pro

vis

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Automated

infrastructure

resource

provisioning

Se

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ife

cyc

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Ma

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t

Lifecycle

management to

monitor, reclaim

and report on

resource usage.

Self-service Tech Ops

Release 1

Windows

Server Build

Orchestration

Chargeback Showback Report on

existing

resources

Self-service Business Users

Release 2

Linux

Server Build

Orchestration

Release 3

NSX Integration

Application

deployment TBD

Release 4

Self service to Bus

Integrate with global

catalog

Report on

vCAC

resources

Automate

virtual desktop

deployment Increased

Capability

To accommodate

More server builds

(fewer constraints)

Capability Roadmap – Automated IT Provisioning

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Questions

blogs.vmware.com/management

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Other VMware Activities Related to This Session

HOL:

HOL-SDC-1307

vCloud Automation Solutions

Group Discussions:

VCM1003-GD

Cloud Automation with Naomi Sullivan

VCM5269

THANK YOU

From Virtualization to Cloud:

How Automation Drives Agility

Banjot Chanana, VMware

Christian Paulus, VMware

Mandy Storbakken, Medtronic

VCM5269

#VCM5269