vmworld 2013: the missing link: storage visibility in virtualized environments

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The Missing Link: Storage Visibility In Virtualized Environments Matt Cowger, EMC Mahesh Kumar, VMware VCM5539 #VCM5539

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The Missing Link: Storage Visibility

In Virtualized Environments

Matt Cowger, EMC

Mahesh Kumar, VMware

VCM5539

#VCM5539

2

Agenda

SDDC and Cloud Management

vCenter Operations Management Capabilities Overview

EMC ESA – Extending vC Ops Capabilities

Demo

3

Questions?

Tweet them using

#EMC

#VMworld.

You’ll be entered to win

great prizes at the end of

the session. Follow

@vTexan and @anilsedha

for an even better chance

of winning!

4

SDDC On-Premises Management and Automation Products

Management and Automation

Network / Security

Compute

vCloud Automation Center

vCenter Operations Management Suite

IT Business Management Suite

NSX

vCloud Networking and Security

Storage / Availability

Virtual SAN

vCenter Site Recovery Manager

vCenter Server and vCloud Director

vSphere

5

Agility. Scale. Simplicity.

Cloud Management

Cloud Infrastructure

Cloud Requires a New Approach to Management

Health Risk Efficiency

Traditional IT

Management

Rigid. Complex. Fragile

Manager of

Managers

CMDB

6

VMware Cloud Management

Multiplatform Hybrid Multi-provider

Broker

of IT Services

VMware simplifies and automates IT management

and empowers IT to govern services

across multiple platforms and providers

CIO

Turn management into manageability through

intelligent, policy-based automation

The VMware

Approach

7

VMware Cloud Management Portfolio

SIMPLE,

AUTOMATED

MANAGEMENT

FOR THE CLOUD

CLOUD AUTOMATION

CLOUD OPERATIONS

CLOUD BUSINESS

vCloud Automation

Center

vCloud Application

Director

vCenter

Operations

Management

Suite

vCenter Log

Insight

VMware

IT Business

Management

Suite

New!

9

What is Needed for Efficient Operations Management?

What is needed?

Quality of

Service

Reduce Mean Time to Incident (MTTI):

Visibility across Infrastructure and Applications

Proactive issue prevention

Quickly resolve business impacting issues

Operational

Efficiency

Reduce Capital and Operating Costs:

Optimize use of resources to prevent unnecessary purchases

Improve team efficiency and increase VI/admin ratios

Control &

Compliance

Adhere to IT policies and standards:

Compliance visibility to Operations

Enforce IT policies across assets and infrastructures

Goal

10

Today’s Reality in Operations Management

Ops Team

Monitoring Data Overload Alert Storms

Finger Pointing

DBA

VI Storage

Over-provisioning

11

How VMware Enables Automated Cloud Operations

Intelligent Operations

• Patented analytics deliver insights and visibility

• Machine learning enables incident avoidance and resolution

Policy-based Automation

• Self-learning automation engine regulates and drives remediation

• Automated policy enforcement enables continuous compliance

Unified Management

• Converged management of Server, Storage, Network Infrastructure

• Integrate Performance, Capacity & Configuration Management Disciplines

• Consistent management of Heterogeneous Environments including Virtual,

Physical and Public Clouds

1

2

3

12

vCenter Operations Management Suite

Integrated Management Disciplines

Analytics-based Approach to Converged Cloud Management

Automated Operations Management for Cloud Infrastructure

Cloud Operations Console

Performance Cost

Patented Analytics

Config Capacity

App visibility Reporting Logs Inventory Automation

Extensibility

Compliance

APIs

SDKs

3rd Party

adapters

Content

Packs

13

vCenter Operations Delivers Comprehensive Visibility

• Immediate

problems

• What is

happening

right now?

• What do I

need to pay

attention to?

Operations Efficiency and Risk

• Forward

Looking

• Are there

areas that I

should be

concerned

about?

• Am I utilizing

resources in

the most

efficient

manner?

• Are there

compliance

risks?

14

LUNS

Admin gets call from

App owner that Oracle

App is slow

Oracle VM has

performance issue

Universal storage

adapter shows

LUN health is red

VNX | Target HBA Resets

Target HBA Resets

is high

Checks the LUN Details page

(EMC VNX: LUN44)

IO OUTSTANDING

DISK IO

(870/1024)

High I/O

outstanding

Check the VNX analytics page

SP-A is red

(from VNX

analytic pack)

Root-cause could point to a faulty SP…

1 2

3 4

Increase in

transaction

latency

Quality of Service: Troubleshoot across App, VM & Storage

15

vC Ops Adapters

Interfaces needed to feed data into vC OPs

Adapters available from VMware

SAP, NetApp, Tivoli, Microsoft Systems Center,

• SDK available for 3rd Party Adapter development

vC Ops

vC Ops

Adapter

APIs Read Data

Write Data

Storage Array

Extending vCOPs

16

vCenter Operations for EMC: EMC Storage Analytics

Easily extend vC Ops analytics, capacity monitoring capabilities to other datacenter elements

ESA is built on vC Ops Enterprise Analytics and Visualization platform

ESA provides storage administrators with end to end storage visibility, storage topology,

block and file performance and capacity monitoring capabilities

For VI admins extends visibility into the storage layer, tying workload performance to storage

Available Now

17

ESA Storage Analytics for Virtual Env – Deep Dive

18

Storage Topology Dashboard

Virtual Machine (VM) to Datastore mapping

Details View

Zoom in/out

Alerts

19

Storage Topology Dashboard

VM Datastore to LUN mapping

Parent-Child

Relationships

20

Storage Topology Dashboard

VM Datastore LUN resides on Storage Processer B and belongs to Pool 0

21

Storage Topology Dashboard

Storage Pool consists of three tiers of storage

–Performance

–Capacity

–Extreme Performance

Storage Tiers in Pool 0

Details

22

Normal Defined – Analytics Database

Learns YOUR Normal –Weekly Backups

–Regular scheduled batch jobs

–Daily user load profile

My Normal

23

Normal Defined – Analytics Database

Anomaly

(Deviation from Normal)

Warning

My Normal

24

Clearly Identified Root Causes and Risks

Health

Queue Length

Response Time

IOPs

BW

Capacity

Utilization

25

End to End Topology Mapping

Root Cause Identified

PROACTIVE

Detection

26

Dashboard XChange

Dashboard Xchange: –https://community.emc.com/community/connect/esa

Personal Demo –EMC vLab (ask your SE or Partner)

27

ESA DEMO

28

Cloud Operations Management Value

36% reduction in application downtime

26% reduction in diagnostics and problem resolution time

40% improvement in VMware capacity utilization

37% improvement in consolidation ratios

30% increase in hardware savings

60% increase in administrator productivity

50% total IT cost savings in combination with vSphere

Source: Management Insights Customer Survey, September 2012

29

Other VMware Activities Related to This Session

HOL:

HOL-SDC-1301

Applied Cloud Operations

VCM5539

THANK YOU

The Missing Link: Storage Visibility

In Virtualized Environments

Matt Cowger, EMC

Mahesh Kumar, VMware

VCM5539

#VCM5539

33

Cloud Benefits Impact Operations Management

How Cloud Infrastructure is different …

Abstraction Change Storage, network and

compute resources

Convergence Scale Performance, capacity and

configuration management

disciplines

Virtualization

enables massive

infrastructures

Self-service

“Dev/Ops”

Mobility

Flexible Cost

Models

Self-Service &

Rapid Deployment

Resources

On-demand

Standardization/

Commodity HW Benefits

• Monitoring data and

alert overload

•Difficult to diagnose

root cause

• Config changes can

impact health and risk

• Capacity issues impact

performance SLAs

• Impact on incident,

change & problem

management

• How to incent the right

behavior?

• Unplanned

demand

• Maintaining

compliance

Visibility

obscured

Complexity

increases

Processes

inadequate

New

Dependencies

New

Challenges

34

Existing vCenter Operations Adapters and Analytic Packs

Domain Existing Adapters & Analytics Packs Support vCenter

Operations Version

Servers HP SiteScope

HP OpenView SPI & PM

5.x

5.x

Storage NetApp DFM

EMC Symmetrix

EMC ESA

5.x

5.X

5.x

Networks EMC SMARTS

CA eHealth

5.x

5.x

Converged Infrastructure

Management Frameworks BMC Patrol

IBM Tivoli ITM

Microsoft SCOM

5.x

5.x

5.x

Applications VMware Hyperic

VMware vCenter Configuration Manager

Oracle OEM

SAP CCMS

HP Business Activity Center

CA Application Performance Manager (Wily Introscope)

Teamquest Manager

Compuware Gomez

Keynote

5.x

5.x

5.x

5.x

5.x

5.x

5.x

5.X

5.x

Clouds VMware vCloud Director 5.x

Hypervisors

Generic SQL, Text File, Port, SNMP, Relationships 5.x

35

Upcoming vCenter Operations Analytic Packs

Domain Item Release Target

Servers HP Blades

Dell servers

2H 2013

2H 2013

Storage EMC VNX, VMAX

Brocade

HP 3PAR

HDS storage

2H 2013

2H 2013

2H 2013

2H 2013

Networks Nicira Open Flow 1H 2014

Converged

Infrastructure

vBlock (converged infra)

2H 2013

Management

Frameworks

SCOM 2H 2013

Applications Hyperic 2H 2013

Clouds Amazon EC2

OpenStack

2H 2013

1H 2014

Hypervisors

Generic PSO Building Blocks 2H 2013

This list represents expected Analytic pack delivery based on current activity, it does not

constitute a commitment for delivery by VMware or the partner. This should not be shared with

customers.

36

Cloud Operations – vCenter Operations Management Suite

• Prebuilt and configurable operations dashboards

provide real-time insight into infra. behavior

• Self-learning performance analytics and dynamic

thresholds enable early problem detection

• Policy-based config mgmt ensures continuous

compliance

• Capacity management optimizes resource usage

• Application discovery, monitoring and dependency

mapping enable enterprise-wide visibility

Benefits

Overview Right Now Future Focused

vCenter Operations Management Suite

Sources: *Forrester, “The Total Economic Impact of VMware vCenter Operations Management Suite” Dec 2012;

**Management Insights Customer Survey, September 2012

Integrated performance, capacity and

configuration management

• Higher quality of service, fewer incidents and less

downtime of infra and app services

• 67% IT productivity gain from simplified

performance, incident & change mgmt tasks*

• 30% reduction in server CapEx from rightsizing

and reclaiming over-provisioned capacity*

• 60% increase in VMs managed by a single VI

admin**

37

Operational Efficiency: Policy based Utilization & Risk

Monitor Utilization &

Capacity risk via flexible

models: allocation or

actual demand

Customize Settings

(Overcommit, Buffer

etc) by business

need via policies

38

Control and Compliance: Event-driven Compliance

Compliance posture

correlated to changes

causing violations

Compliance updated

when changes occur

Screen shot shown is for illustration purposes only.