Voice and Integrated Communications (VICI)

November 28, 2005

Ben Teitelbaum

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Many ways to improve collaboration and communications…

• Multi-media integration• Rich presence• Integration with campus IT• Use of IPv6 and multicast• Fidelity• Privacy• Addressing • Survivability • Emergency services

VICI = Mass-Use Communications

* Drawings by Louis Teitelbaum (age 6)

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Need for New Campus Communications Services

Voice was once revenue-generating for many schools; no longer

Users have adopted consumer services to meet personal / profession needs• Cellular• Consumer IM&P (e.g. AIM, YIM, MSN)• Consumer VoIP (e.g. Skype, FWD)

How can universities develop services to:• Recapture these customers?• Enhance the campus life experience?• Facilitate collaborative research?• Improve productivity?

4

VICI Scope

Working Groups• SIP.edu• Presence and Integrated Communications (PIC)• VoIP

I-TECs• Texas A&M I-TEC (focused on VoIP)

Voice Service Advisory Council• Investigated potential for Internet2 voice services

NG911• Next-generation IP 911 pilot

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VICI Resources Snapshot1/2

One Program Manager• Ben Teitelbaum, Internet2

Three Volunteer WG Chairs• Dennis Baron, MIT• Walt Magnussen, Texas A&M• Rodger Will, Ford Motor Company

Funding sources• NTIA NG911 grant• Earmarked Pulver.com Internet2 gift• Google Summer of Code Grants (1.5 this past summer)

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VICI Resources Snapshot2/2

Corporate Engagement• Avaya (discounts, donations, WG participation)

• Cisco (discounts, donations, WG participation)

• Pulver.com (cash gift, WG participation)

• Hewlett-Packard (strong WG participation)

• Wave Three Software (donations, WG participation)

• VoEx (membership, weak WG participation)

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Connective Middleware: SIP.edu

Dial an email addresses, ring a phone Goals

• Grow SIP connectivityand use

• Increase value proposition for early adopters

• Promote a convergedelectronic identity

Means• “SIP.edu Cookbook”• Vendor Partners

– Cisco– Avaya– Pulver.com

• Community of implementers

INVITE sip:bob@bigu.edu

DNSSRV

eduPersonLDAP

Bob's “Phones”

SIP-PBXGateway PBX

bigu.edu

Voice, video, IM, …

INVITE sip:5432@gw.bigu.edu

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SIP.edu Deployment

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Shibboleth

Moderating Middleware:Federated Authentication

Open source attribute-based single sign-on software with an emphasis on user privacy, built on the SAML 1.1 specification

Scalable, decentralized infrastructure

Critical to a broad range of initiatives and applications

Being adopted and implemented• Industry• International partners

A federation for American higher education, initially focused on “.edu” origins

Expected to serve as a trust anchor for a variety of Internet2 efforts

• Call authentication• Spam prevention

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Alice (alice@foo.edu)Salon1 IM (poor)

Bob (bob@bar.edu) Salon2 (“Deploying IPv6”, over in 12 min) IM

PIC-WG Rich Presence Trials1/2

Participatory trials of SIP/SIMPLE services• Location, calendaring, and “Internet weather” presence• Rich presence enabled through integration with directories,

calendaring, and performance monitoring systems• Great dialogue started on the potential of the technology and on

the challenge of presence privacy management

Server• Open source• Iptel.org’s SER extended with presence agent module• Integrated Wi-Fi-based location tracking system (HP Labs)• Documenting and packaging for general release to campuses

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PIC-WG Rich Presence Trials2/2

Clients• SIPC (Columbia IRT)• Session (Wave Three Software)• eyeBeam (Xten)

Key corporate partnerships• Ford Motor Company• Hewlett Packard• Wave Three Software

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TAMU ITEC

ITEC.tamu.edu

Established July of 2004

One of four Internet2 Technology Evaluation Centers

Focus on VoIP and Information Assurance

Housed at Research Park, TAMU

Supporting Vendors• Agilent• Alcatel• Anritsu• Broadsoft• Cisco• IPTel• IXIA• Nortel• Pingtel• Siemens• Shoreline

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• Multimedia support• Open standards and COTS• Cheaper

– Cisco– Nortel

– State of Texas– State of Virginia

NG911 Project

NTIA-funded project • Will deploy proof-of-concept deployments of IP-PSAPs• Texas A&M and Columbia University with…

– Internet2– NENA

Not only solve VoIP 911, but do better!• Higher resilience• Faster call setup• Testability

Demonstrations• National Press Club (May 2005)• NENA annual meeting

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Emerging IETF/NENA I3 Architecture

provide location (civil

or geo)

includecivil and/or

geo

sip:sos@“911”

911 sos112 sos

sip:psap@leonia.nj.gov

cn=us, a1=nj, a2=bergen

DHCP

This slide complements of Henning Schulzrinne, Xiaotao Wu, & the CINEMA crew (Columbia University)

GPS

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VSAC

Charter: Would it make sense for Internet2 to provide voice services to its membership?

Caveat #1: Group did not conduct an overall program review of Internet2's voice and integrated communications R&D efforts (e.g. NG911, SIP.edu, PIC rich presence)

Caveat #2: Group did not do a deep-dive on policy. Focus was instead on the business case and on technology strategy

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Voice Services Advisory Committee

Walt Magnussen, Melanie Leggett (Texas A&M)Chair

Harvey Buchanan (Florida State)

Doug Carlson (NYU) Net@EDU ISC liaison

James Cross (Michigan Tech)

Ron Hutchins (Georgia Tech)

Mark Johnson (MCNC)

Christine Moe (Stanford)

Michele Narcavage (University of Pennsylvania)

Pradip Patel (University of Michigan)

Mike Roberts (Internet2) Consultant

John Streck (NCSU)

Ben Teitelbaum (Internet2)Flywheel

Bob Vonderohe (University of Chicago)

Garret Yoshimi (University of Hawaii)

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Recommendations

Immediately Create VoIP Routing Registry Service

Develop Disaster Recovery Service

Develop Mobile Voice Service

Carefully Weigh Risks of ITSP1 Access Service

1 Internet Telephony Service Providers (ITSPs) provide access to traditional telephony services over IP.

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VSAC Status

NPPAC rejected recommendations due to CALEA concerns

Group suspended

Time to re-constitute and re-assess?