voice of supply chain - supply chain insights research results (april 2012)

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Voice of the Supply Chain Topline Research Results March-April 2012 Supply Chain Insights

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Research results from Lora Cecere at Supply Chain Insights (April 2012). Objective: To understand the current state, pain points, goals and issues facing supply chain executives. Hypothesis: There is a gap between importance and performance of supply chain applications. Companies that are more mature in their thinking have a greater gap.

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Page 1: Voice of Supply Chain - Supply Chain Insights Research Results (April 2012)

Voice of the Supply Chain

Topline Research ResultsMarch-April 2012

Supply Chain Insights

Page 2: Voice of Supply Chain - Supply Chain Insights Research Results (April 2012)

p. 2Supply Chain Insights, LLC © 2012

Agenda

Overview

Demographics

What Defines Supply Chain Excellence?

Current State of Supply Chains

Future State of Supply Chains

Wrap-up

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p. 3Supply Chain Insights, LLC © 2012

Supply Chain Tipping Points

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Supply Chain Tipping Points

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A Supply Chain

is a Complex System

with Complex Processes

with Increasing Complexity

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The Effective Frontier

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Agenda

Overview

Demographics

What Defines Supply Chain Excellence?

Current State of Supply Chains

Future State of Supply Chains

Wrap-up

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Study Overview

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Who is the Voice of the Supply Chain?

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61 Respondents from 44 Companies

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Supply Chain Organization

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Global Operations

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Agenda

Overview

Demographics

What Defines Supply Chain Excellence?

Current State of Supply Chains

Future State of Supply Chains

Wrap-up

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Evolution of Supply Chain Process Excellence

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Supply Chain Excellence Definition

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Examples of Supply Chain Excellence:Open-Ended

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Agenda

Overview

Demographics

What Defines Supply Chain Excellence?

Current State of Supply Chains

Future State of Supply Chains

Wrap-up

Page 18: Voice of Supply Chain - Supply Chain Insights Research Results (April 2012)

p. 18Supply Chain Insights, LLC © 2012

Supply Chain Pain Points:All vs. Largest

“Other” Pain Points

Page 19: Voice of Supply Chain - Supply Chain Insights Research Results (April 2012)

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Supply Chain Pain Points:Others Volunteered

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IT Systems:Quantity

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IT Systems: Importance & Satisfaction

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IT Systems Satisfaction

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Center of Excellence

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Center of ExcellenceImportance vs. Performance

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Agenda

Overview

Demographics

What Defines Supply Chain Excellence?

Current State of Supply Chains

Future State of Supply Chains

Wrap-up

Page 26: Voice of Supply Chain - Supply Chain Insights Research Results (April 2012)

p. 26Supply Chain Insights, LLC © 2012

IT Trends Excited About (Top 3)

Page 27: Voice of Supply Chain - Supply Chain Insights Research Results (April 2012)

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Supply Chain Focal Points for Next 2 Years

“Other” Focal Points

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Supply Chain Focal Points for Next 2 Years:Others Volunteered

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Supply Chain 2020 Tipping Points

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Agenda

Overview

Demographics

What Defines Supply Chain Excellence?

Current State of Supply Chains

Future State of Supply Chains

Wrap-up

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• The most effective supply chains are designed and created. Today, supply chain fundamentals are more important. Talent development essential.

• In 2012, we celebrate 30 years of supply chain management. There is still much to be done.

Summary

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Thanks to all our Respondents!

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p. 33Supply Chain Insights, LLC © 2012

Who is Lora?

• Founder of Supply Chain Insights

• Partner at Altimeter Group (leader in open research)

• 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research

• 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA)

• 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.

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p. 34Supply Chain Insights, LLC © 2012

Where do you find Lora?

Contact Information: [email protected]

Blog: www.supplychainshaman.com (3500 pageviews/month)

Twitter: lcecere 2900 followers. Rated as the top rated supply chain social network user.

Linkedin: linkedin.com/pub/lora-cecere/0/196/573 (2300 in the network)